Honda Pilot Complaints (2009)

134 consumer complaints on file.

#11266809October 7, 2019
SEAT BELTS
DRIVER SEAT - SEAT BELT NYLON THREAD IS SPLITTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193055April 1, 2019
ENGINE
WE PURCHASED THE 2009 HONDA PILOT FROM IN MID-SEPTEMBER IN RICHMOND, VIRGINIA - ONE PREVIOUS OWNER, SERVICED REGULARLY, TIMING BELT REPLACED AND TRANSMISSION FLUID REPLACED AT 100,00 MILES.IN NOVEMBER 2018,AS AGREED UPON WHEN WE PURCHASED THE VEHICLE, WE BROUGHT THE PILOT INTO THE DEALER FOR REPAIR FOR THE BACKUP CAMERA, A TEAR IN THE DRIVER'S SEAT ARMREST AND WE ALSO REQUESTED THAT THE EMISSIONS AND ENGINE BE CHECKED AS THE ENGINE AND EMISSIONS LIGHTS WERE ON. THE BACKUP CAMERA AND TEAR WERE REPAIRED AND GRACE'S ASSURED US THAT THE ENGINE LIGHT AND EMISSIONS LIGHT WERE OKAY. THE VEHICLE HAS BEEN CARED, FOR (OIL CHANGED ETC) AND LESS THAN AVERAGE MILES HAVE BEEN PUT ON IT AS I WORK LOCALLY. HOWEVER, ON SUNDAY, MARCH 24 AT 11:40 AM, I WAS DRIVING EAST ON 64 IN VIRGINIA AND SUDDENLY THE PILOT SUDDENLY STOPPED ACCELERATING AND I PULLED OVER TO THE SIDE OF 64. AS I DID, SMOKE BEGAN POURING OUT FROM UNDER THE HOOD AND I COULD SMELL GAS, SMOKE AND OIL AND I GOT OUT QUICKLY AS I WAS AFRAID THAT IT WAS GOING TO CATCH ON FIRE - I HAD NO IDEA WHAT COULD BE WRONG OR WHAT COULD HAVE HAPPENED AS WE HAVE HAD NO PROBLEMS WITH, IT AND IT HAS BEEN SERVICED REGULARLY AND AGAIN, GRACE'S LOOKED AT IT IN NOVEMBER. AS THE CAR BEGAN TO COOL OFF A STATE TROOPER AND MY HUSBAND ARRIVED AND WE WERE ABLE TO CHECK THE OIL AND THE COOLANT - THERE WAS OIL IN THE CAR AND COOLANT BUT IT WAS QUICKLY LEAKING ALL OVER THE GROUND AND THE STATE TROOPER COULD NOT PUT UP FLARES DUE TO FEARS OF FIRE. WE CALLED TRIPLE A AND WE EVEN FOUND A PIECE OF THE MOTOR THAT HAD BROKEN OFF (WE HAVE THE PICTURE AND THE PIECE) AND TRIPLE A TOWED THE VEHICLE A MECHANIC. WE WERE TOLD THAT THE MOTOR/ENGINE SUDDENLY AND COMPLETELY BROKE AND NEEDS TO BE REPLACED WHICH IS RIDICULOUS AND EXTREMELY HAZARDOUS TO ALL. WE ARE CONTACTING HONDA AS WELL AS THERE IS A CLASS ACTION LAWSUIT REGARDING ENGINES IN 2009 HONDAS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11191183March 24, 2019
POWER TRAIN
SHUDDERING AT 40 AND 60 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180296February 15, 2019
STRUCTURE:BODY
I PURCHASED MY PILOT 4 YEARS AGO, IT WAS OWNED BY ONE PERSON PRIOR TO ME. ABOUT 6 MONTHS AFTER PURCHASE IT STARTED SEEING RUSTING BY MY TAILGATE HANDLE AND NOW ITS THE SIZE OF A BASEBALL ON BOTH SIDES. I SEE THAT THERE WAS AN ISSUE WITH THIS BUT WAS TOLD I DO NOT FALL UNDER THIS DUE TO THE TIME LINE. VERY UPSET THAT I WILL HAVE TO PAY FOR IT TO BE REPAIRED WHEN ITS A KNOWN ISSUE THROUGH HONDA! VERY FRUSTRATING BUYING A CAR AND SEEING THE ISSUES AND NO ONE CAN HELP. I CLEARLY GOT THE LEMON PILOT, WITHIN THE FIRST 6 MONTHS OF PURCHASING MY PILOT, I NEEDED NEW EXHAUST CATS AND ALL AND THEN A NEW MOTOR DUE TO OIL ISSUES AND A FUEL PUMP, THE LIST GOES ON.. WHEN WILL HONDA TAKE CARE OF THE ISSUES THAT THEY KNOW ARE PROBLEMS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176422February 11, 2019
ENGINE
"EXCESSIVE ENGINE OIL BURN" VEHICLE IS EQUIPPED WITH THE OIL LIFE MINDER AND MANUFACTURER RECOMMENDS THE OIL CHANGE WHEN THE OIL LIFE DROPS TO 15% AND BELOW. BUT VEHICLE NEVER MADE IT FOR AN OIL CHANGE WITHOUT ADDING/TAPPING OFF TWO 1 QUARTS OF ENGINE OIL. THIS IS THE SECOND TIME I HAD CALLED THEM ABOUT THE ISSUE. THE FIRST TIME I BROUGHT THE VEHICLE TO THE DEALER TO CHECK THEY HAD THE OIL CHANGE DONE AND SAID TO RETURN BACK AFTER 1000 MILES TO CHECK THE OIL. RESULT TO THAT THEY CONCLUDED THAT THE OIL BURN IS WITHIN THE NORMAL RANGE. BUT THE REMAINDER OF THIS OIL CHANGE RESULTED TO ME TAPPING OFF TWO 1 QUART ENGINE OIL WITH 30% OIL LIFE LEFT. RESEARCH SHOWS THAT A LOT OF SIMILAR MODEL IS EXPERIENCING EXCESSIVE OIL BURN AS WELL. THE DEALER MENTIONED THAT THE COST TO FIX THE ISSUE IS AROUND $3,800! I WANT THE MANUFACTURER TO RELEASE THIS ISSUE TO THE PUBLIC AS A RECALL AND TO OFFER TO FIX THE PROBLEM FREE OF CHARGE. THIS IS DEFINITELY A DESIGN/MANUFACTURER DEFECT. THIS BRAND WAS SAID TO BE KNOWN FOR RELIABILITY BUT NOT REALLY AND I DON'T THINK SO. I CONSIDER NOT BUYING THIS BRAND AGAIN AND DEFINITELY WILL WON'T RECOMMEND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164624January 2, 2019
AIR BAGS
STARTED NOTICING THAT SOMETIMES THE PASSENGER SIDE AIRBAG SAYS IT'S OFF ALTHOUGH SOMEONE IS SITTING THERE. NOW, THE AIRBAG WARNING LIGHT IS ON. I'VE ATTACHED A PHOTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142414October 24, 2018
FUEL/PROPULSION SYSTEM
I NOTICED GASOLINE SMELL FROM THE ENGINE WHILE DRIVING IN THE CITY AND WHEN IT IS IN PARK AFTER USE FOR SEVERAL DAYS. DID NOT SEE ANYTHING IN THE ENGINE OR UNDER THE CAR THAT WAS LEAKING. THEN ONE DAY, I OPENED THE HOOD AGAIN AND FOUND THAT A MIST OF GASOLINE WAS COMING FROM A HOLE/CRACK FROM THE FUEL FEED HOSE FITTING AND FUEL FEED LINE THAT RUNS BACK UNDER THE CAR TO THE FUEL TANK. I NOTIFIED MY MECHANIC AT AUTOMOTIVE SERVICE CENTER AND THE VEHICLE WAS TOWED TO HIS SHOP. THEY FOUND THAT THE GASOLINE MADE ITS WAY THROUGH THE O RING AND INTO THE PLASTIC COVERING OF THE METAL FUEL FEED FITTING HOSE LINE AND ATE THROUGH THE PLASTIC AND CAUSED IT TO LEAK. THE MECHANIC REMOVED THE FUEL TANK AND REPLACED IT WITH A NEW FUEL FEED LINE. IT COST ME $790.74 TO HAVE IT REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091435May 2, 2018
ENGINE
DESDE EL AO PASADO COMO EN JULIO O AGOSTO MI CARRO ME HA ESTADO GASTANDO DEMASIADO ACEITE Y TIRA DEMASIADO HUMO, YA ME HAN DICHO VARIOS MECNICOS QUE ES PROBLEMA DEL MOTOR EL LTIMO MECNICO ME DIJO DEL PROBLEMA QUE TIENEN LOS MOTORES V6 DE HONDA Y ME RECOMEND QUE HICIERA UN RECLAMO ACA CON USTEDES, Y YO ESTUVE LEYENDO LO QUE SALE EN INTERNET SOBRE EL PROBLEMA DE ESOS MOTORES Y PIENSO QUE MI AUTO EST DENTRO DE UNO DE ESOS DAADOS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081375March 26, 2018
ENGINE
ABOUT A YEAR AND A HALF AGO THE ENGINE STARTED BURNING A TREMENDOUS AMOUNT OF OIL. I HAVE TO CONSTANTLY CHECK THE OIL TO MAKE SURE THAT THE ENGINE WON'T SEIZE ON ME. THERE HAS ALREADY BEEN A CLASS ACTION LAWSUIT AGAINST HONDA ABOUT THIS. BEING THAT I AM THE SECOND OWNER OF THIS CAR AND IT WAS NEVER DISCLOSED TO ME AND AM NOW TASKED WITH FINDING OUT IF HONDA WILL FIX IT. JUST WANTED TO PUT THIS PROBLEM OUT THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078731March 12, 2018
SEAT BELTS
THE DRIVER SIDE SAFETY BELT LATCH COMES UNDONE WHILE DRIVING. WHEN YOU BUCKLE THE LATCH, IT SEEMS THAT IT IS LOCKED. BUT YOU PULL ON IT OR TAKE A CORNER AT REGULAR SPEED, THE LATCH COMES UNDONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066708February 2, 2018
ENGINE
WE WERE NORTHBOUND ON A LOCAL ROAD NEAR RETURNING FROM OUR CHILDREN'S SCHOOL. I WAS DRIVING WITH MY TWO CHILDREN IN THE REAR OF THE VEHICLE, AT APPROXIMATELY 30MPH. WITH NO WARNING THE CAR MADE A NOISE, SEVERAL WARNING LIGHTS ILLUMINATED ON THE DASHBOARD, AND I LOST CONTROL OF THE CAR AS ALL ACCELERATION, STEERING, BRAKING, ET CETERA, CEASED OPERATION. I WAS ABLE TO COAST TO THE SHOULDER BUT WAS STILL IN THE ROAD, WHERE I PUT ON MY EMERGENCY LIGHTS AND WITH MY CHILDREN CLIMBED OUT OF THE CAR ON THE PASSENGER SIDE. AAA TOWED THE PILOT TO THE TAMERON HONDA DEALERSHIP IN HOOVER, ALABAMA. THEY CALLED ME THE NEXT DAY, FRIDAY, JANUARY 12, TO SAY THAT THE REAR CAM ON THE ENGINE HAD SEIZED, CAUSING THE TIMING BELT TO SLIP AND CAUSING IRREPARABLE DAMAGE TO THE ENGINE. THE RECOMMENDED FIX: REPLACE THE ENGINE WITH A USED ENGINE, PLUS THE WATER PUMP AND TIMING BELT, AT A COST OF $6,914.50 IT WAS SHEER LUCK THAT I WASN'T TRAVELING AT HIGHWAY SPEEDS WHEN THIS ACCIDENT OCCURRED; THAT I WAS ABLE TO PULL OVER NEARLY OFF THE ROAD; THAT NO COLLISION OCCURRED WITH OTHER VEHICLES; AND, ULTIMATELY, THAT NO ONE WAS HURT. I PURCHASED THIS CAR IN FALL OF 2014 WITH 40,000 MILES ON IT FROM THE ORIGINAL OWNER. MAINTAINED THE CAR WITH (AND HAVE RECORD OF) OIL CHANGES, RECALLS, BATTERY, BRAKE AND TIRE REPLACEMENT, ALL AT LICENSED REPAIR SHOPS. THIS VEHICLE CURRENTLY HAS 89,109 MILES ON IT. I AM CONCERNED WITH REPLACING THE ENGINE WITH ANOTHER USED ENGINE OF THE SAME TYPE, AS RECOMMENDED, AS THE SAME SITUATION COULD OCCUR. THIS PARTICULAR VEHICLE WAS THE IMPETUS FOR A CLASS ACTION LAWSUIT, THE HONDA MISFIRE ENGINE SETTLEMENT , SETTLED IN MARCH 2014, PRIOR TO MY PURCHASE OF THE CAR. IT INVOLVED SEVERAL CLASSES OF HONDA VEHICLES OVER A RANGE OF YEARS, INCLUDING MINE, THAT HAVE V-6, VARIABLE CYLINDER MANAGEMENT (VCM) ENGINES. THIS WAS EXTREMELY DANGEROUS & FRIGHTENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064746January 24, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT STATED WHILE THE VEHICLE WAS IDLING, IT SURGED WITHOUT WARNING. THE BRAKE PEDAL WAS APPLIED BUT FAILED TO RESPOND AND DEPRESSED TO THE FLOOR. THE CONTACT PLACED THE VEHICLE INTO PARK IN ORDER TO STOP THE VEHICLE. ADDITIONALLY, THERE WAS AN ABNORMAL SQUELCHING NOISE. THE VEHICLE WAS TOWED TO GROPPETTI AUTOMOTIVE DEALER LOCATED AT 830 S BEN MADDOX WAY VISALIA CA 93292 WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER 06627501 BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055134December 17, 2017
ENGINE
I HAVE TO ADD SEVERAL QUARTS OF OIL IN BETWEEN OIL CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054231December 12, 2017
AIR BAGS
THE AIR BAGS SHARDS OF METAL AT PASSENGERS IN VEHICLE WHEN IT WAS INVOLVED IN WRECK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11052601December 5, 2017
AIR BAGS
THE WARNING SIGN.... SIDE AIR BAG OFF... TURNS ON AUTOMATICALLY OR BLINKS VARIOUS TIMES....SO I STOP THE VEHICLE AND PUT IN PARK AND TURN OFF VEHICLE AND THE WARNING LIGHT FOR THE AIR BAG IS NO LONGER THERE. THE WARNING INDICATOR SHOWS IT TURNS OFF ON ITS OWN THE SIDE AIR BAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991025May 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNED A 2009 HONDA PILOT. WHILE DRIVING APPROXIMATELY 45 MPH IN A SNOW STORM, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE DUE TO BLACK ICE. THE CONTACT'S VEHICLE SLID INTO A GUARDRAIL AND THE AIR BAGS DEPLOYED. METAL FRAGMENTS ENTERED THE VEHICLE DUE TO THE DEPLOYMENT. THE DRIVER SUSTAINED FACIAL SCARS, AND PAINS TO THE NECK, SHOULDER, AND BACK. THE FRONT PASSENGER SUSTAINED PAINS TO THE NECK, SHOULDER, AND KNEE. THE FRONT PASSENGER WORE A NECK BRACE FOR OVER THREE MONTHS. TWO CHILDREN SEATED IN THE REAR SUSTAINED WHIPLASH AND MINOR BRUISING. MEDICAL ATTENTION WAS REQUIRED FOR ALL WHO WERE INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO A YARD AND DEEMED DESTROYED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE METAL FRAGMENTS THAT DEPLOYED WITH FORCE UPON AIR BAG DEPLOYMENT. THE CONTACT STATED THAT THE RECALL NOTICE WAS RECEIVED IN MID MARCH 2017 FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AFTER THE CRASH OCCURRED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE CRASH. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 09/28/17 *BF *AS
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10986257May 17, 2017
ENGINE
EXCESSIVE OIL CONSUMPTION. 1 QT PER WEEK, TERRIBLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979471April 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 238,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966195March 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V030000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935980December 17, 2016
ENGINE, POWER TRAIN
VARIABLE CYLINDER MANAGEMENT (VCM) EXCESS OIL CONSUMPTION, WHICH HAS PROMPT TO AN ENGINE LIGHT "P3497 CYLINDER DEACTIVATION SYSTEM BANK 2" I HAVE TAKEN THE CAR TO THE DEALER, AND I AM WAITING FOR A RESOLUTION/S. THE CAR IS A THE DEALERSHIP AS I AM WRITING THIS... I WILL KEEP YOU UPDATED AS I KNOW MORE. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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