Honda Pilot Complaints (2003)

720 consumer complaints on file.

#10508837April 19, 2013
ENGINE
I HAVE READ ON THIS WEBSITE AND ON OTHERS THAT THERE HAS BEEN A PROBLEM WITH THE ENGINE MOUNTS BREAKING. I BROUGHT MY CAR IN FOR SERVICE AND, SURE ENOUGH, MY ENGINE MOUNT HAS BROKEN. THE CAR HAS NEVER BEEN IN AN ACCIDENT AND IS DRIVEN ON SMOOTH ROADS DAILY. THIS IS A DANGER TO THE SAFETY OF THE DRIVER AND PASSENGERS IN THE CAR. THIS IS A COMMON PROBLEM AND NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508888April 19, 2013
STEERING, ELECTRICAL SYSTEM
I WAS ABOUT TO TURN THE KEY IN THE IGNITION BUT IT COULD NOT GET IN. THE KEY MEETS RESISTANCE AND GETS IN AFTER I TRIED SEVERAL TIMES. WHEN I ATTEMPTED TO TURN ON THE IGNITION, IT WONT BUDGE AND ACTED AS IF IT WAS LOCKED. SINCE THEN, I DO NOT TAKE THE KEY OFF THE IGNITION BECAUSE I AM AFRAID I WILL NOT BE ABLE TO GET IT IN. IT IS A REALLY SAFETY ISSUE AND HONDA REFUSES TO ADDRESS IT VOLUNTARILY. I WENT ON LINE AND THERE ARE SEVERAL OWNERS WHO ARE LEFT ALONE TO DEAL WITH THE SAME SAFETY ISSUE. WHY DO I HAVE TO LEAVE MY VEHICLE WITH THE KEY STUCK IN THE IGNITION. HONDA SHOULD BE ASHAMED OF THEIR FLAGRANT IRRESPONSIBILITY. PLEASE HELP US. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508335April 15, 2013
ENGINE
I OWN A 2003 HONDA PILOT WITH 57,000 MILES ON IT. AFTER TAKING IT TO A HONDA SPECIALIST FOR SCHEDULED SERVICE, THE TECHNICIAN REPORTED THAT THE FRONT ENGINE MOUNT & SIDE ENGINE MOUNT ARE BOTH BROKEN, WITH A REPAIR ESTIMATE OF $503.30. THE VEHICLE HAS NOT BEEN IN A COLLISION, HAS HAD ALL ITS SCHEDULED SERVICES AND IN NO WAY SHOULD THE ENGINE MOUNTS BE BROKEN. THIS IS A MAJOR ISSUE AND HONDA SHOULD BE LOOKING INTO REPAIR AS IT SEEMS TO NOT HAVE BEEN PROPERLY INSTALLED TO BE BROKEN WITH SUCH FEW MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507095April 4, 2013
UNKNOWN OR OTHER
OUR 2003 HONDA PILOT HAS NOW STUCK US TWICE. MY WIFE WAS STUCK IN A PARKING LOT THE OTHER NIGHT FOR OVER AN HOUR TRYING TO GET HER KEY IN THE IGNITION. THE PREVIOUS WEEK THE KEY DID THE SAME THING BUT EVENTUALLY WENT IN AND THEN DIDN'T WANT TO TURN TO THE START POSITION. UNFORTUNATELY THE AREA MY WIFE GOT STRANDED AT THE OTHER NIGHT POSED A DEFINITE SAFETY ISSUE. WE ARE CONCERNED SHE WILL BE ATTACKED AND NOT BE ABLE TO DO ANYTHING ABOUT IT. I HAVE NOW CONTACTED THE LOCAL DEALERSHIP TWICE AND THE HONDA CORP FOR HELP. NEITHER GAVE ME HELP. THEY ONLY TOLD ME TO CONTACT YOU GUYS AND REPORT THE INCIDENT. THEY REALLY DIDN'T SEEM TO CARE ABOUT MY WIFE'S SAFETY. HONDA BELIEVES IT IS A PART THAT JUST "WEARS OUT". IF IGNITION CYLINDERS WORE OUT WE WOULDN'T BE DRIVING CARS OVER TEN YEARS OLD. WE FIND HONDA'S ANSWER UNACCEPTABLE. ACTUALLY HONDA CORP SHOULD BE ASHAMED OF THE WAY THEY EVEN HANDLED THE SITUATION ON THE PHONE. I WAS TALKED TO LIKE A CHILD AND WAS NOT ALLOWED TO SPEAK TO A SUPERVISOR. I HAVE RESEARCHED NOW HUNDREDS OF OTHERS ONLINE WITH THE EXACT SAME ISSUE. PLEASE HELP! THIS WILL COST US OVER $500 TO CORRECT. MY WIFE HAS HAD THE INCIDENT HAPPEN TWICE NOW AND WE WOULD LIKE TO SEE SOMETHING DONE BEFORE SOMEBODY IS ROBBED OR EVEN RAPED WHILE TRYING TO GET A CAR STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507009April 3, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE KEY CAME OUT OF THE IGNITION SWITCH INDEPENDENTLY AND THE VEHICLE CONTINUED OPERATING NORMALLY. THE VEHICLE WAS INITIALLY TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT SHE RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN ID NUMBER: 12V573000 ( ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER, WHO REFUSED TO PERFORM THE REPAIRS FREE OF CHARGE SINCE THEY BELIEVED THE VEHICLE HAD BEEN TAMPERED WITH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 115,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505336April 2, 2013
POWER TRAIN
WHILE DRIVING AT 40-45 MPH WITH SHIFT LEVER IN "D" THE VEHICLE BEGAN TO SHIFT DOWN A GEAR VERY HARD AND THEN BACK INTO THE PREVIOUS GEAR. IT DOES THIS REPEATEDLY. WAS TOLD BY A HONDA DEALER REPAIR SHOP THAT THE TRANSMISSION NEEDS TO BE REPLACED. THE CAR HAS BEEN WELL MAINTAINED. THE TRANSMISSION ON A VEHICLE LIKE THIS WITH 160K MILES SHOULD NOT BE FAILING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504287March 23, 2013
ELECTRICAL SYSTEM
KEY GOT DIFFICULT TO PUT INTO THE IGNITION SWITCH. THEN AFTER A FEW DAYS THE KEY HAD TO BE JIGGLED TO TURN AND THEN AFTER TWO WEEKS THE KEY WILL NOT TURN. THIS IS A SAFETY HAZARD IF YOU NEED TO START THE CAR QUICKLY OR IF YOU ARE THREATENED AND NEED TO USE YOUR CAR TO ESCAPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503772March 20, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 HONDA PILOT EX. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, HE NOTICED THAT THE ACCELERATOR PEDAL HAD BECOME DIFFICULT TO DEPRESS. THE VEHICLE RESUMED NORMAL OPERATION AFTER SEVERAL MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE THROTTLE BODY CABLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 177,000. THE VIN WAS UNAVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503435March 18, 2013
POWER TRAIN
MY HONDA PILOT IS NOW AT 75,000 MILES. I OBVIOUSLY DON'T DRIVE IT A LOT. THANK GOODNESS BECAUSE IT HAS HAD SO MANY ISSUES. FOR THE LAST 25,000 MILES AND 3 YEARS, IT REVS UP AND DOWN WHEN STOPPED ANYWHERE LIKE A LIGHT OR STOP SIGN OR IN THE PICKUP LINE AT MY CHILD'S SCHOOL. I HAVE TO PUT IT INTO PARK AND PRESS THE BRAKE WHILE IN PARK TO BE SURE IT DOESN'T LEAP FORWARD INTO ANOTHER VEHICLE. I'VE HAD THIS LOOKED AT ON THREE DIFFERENT OCCASIONS AND THEY FIX IT FOR ABOUT A DAY. I'VE BEEN TOLD ITS AN ONGOING KNOWN ISSUE WITH THIS CAR. SO, WHY HAS IT NOT BEEN ADDRESSED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503457March 18, 2013
POWER TRAIN
SUDDEN DOWNSHIFTING AND SHUDDERING, CHECK ENGINE LIGHT CAME ON AND DIFFICULTY IN SHIFTING. ENGINE LIGHT REMAINED ON AND OCCASIONAL SHIFTING PROBLEMS FOR A FEW WEEKS UNTIL CHECKED BY DEALER - PO740 AND PO730 NEEDS TRANSMISSION REPLACEMENT AND ENGINE MOUNT. SAME PROBLEM AS A 100 OF OTHERS. ORIGINAL OWNER FULLY DEALER MAINTAINED FOR 10+ YEARS, EVEN WITH FAIRLY HIGH MILES WELL MAINTAINED TRANSMISSION SHOULD NOT FAIL. HONDA DEALER QUOTED $5500 FOR HONDA REBUILT TRANSMISSION WITH NO MENTION OF ANY ASSISTANCE OR OF THE WELL KNOWN AND FREQUENT OCCURRENCE OF THIS ISSUE. A DEFINITE SAFETY ISSUE AS SIMPLE LUCK THIS DIDN'T OCCUR ON THE HIGHWAY AT GREATER SPEED IN HIGH TRAFFIC I FREQUENTLY DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503343March 17, 2013
ELECTRICAL SYSTEM:IGNITION:SWITCH
THERE IS A PROBLEM WITH THE IGNITION SWITCH ON MY 2003 HONDA PILOT. WHEN I TRY AND PUT MY IGNITION KEY INTO THE IGNITION SWITCH, IT REQUIRES SEVERAL ATTEMPTS BEFORE IT ACTUALLY GOES IN TO THE KEY SLOT WITHOUT RESISTANCE. IT IS AS IF ONE IS PUTTING THE WRONG KEY INTO THE WRONG KEY HOLE. WHEN IT DOES FINALLY GO IN, IT MAY TAKE SEVERAL MORE ATTEMPTS FOR THE KEY TO FINALLY TURN AND START THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503205March 15, 2013
SEATS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT DRIVER'S SIDE SEAT FRAME FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502743March 14, 2013
ELECTRICAL SYSTEM
I WAS TRYING TO LEAVE FROM WORK AND WHEN I TRIED ENTERING THE KEY IT GOT STUCK HALF WAY. I REMOVED IT AND TRIED AGAIN AND THE KEY WENT IT BUT WOULD NOT TURN. I HAD TO TRY MANY TIMES AND THEN CALLED MY HUSBAND, HE SAID TO TAKE THE KEY OUT AND WAIT COUPLE MINUTES THEN TRY AGAIN. I DID WHAT HE SAID AND AFTER THE SECOND TRY IT FINALLY TURNED. SINCE THAT DATE I KEEP HAVING THE SAME PROBLEM AND I RECENTLY RECEIVED A RECALL LETTER AND THOUGHT SINCE ITS A RECALL HONDA WOULD REPAIR AT NO COST TO ME. WELL TO MY SURPRISE I JUST FOUND OUT THAT THIS IS NOT PART OF THE RECALL AND WILL HAVE TO PAY FOR THEM TO REPAIR. THE RECALL I RECEIVED SAID THE INTERLOCK LEVER IN THE IGNITION SWITCH MAY BECOME DEFORMED. :( *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498298February 15, 2013
SEATS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE DRIVER'S SEAT BRACKET FRACTURED AND THE SEAT WOULD MOVE AROUND WHILE THE CONTACT WAS DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SEAT FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000 AND CURRENT MILEAGE WAS 66,595.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497830February 11, 2013
SEATS
WHILE DRIVING, THE FRONT-LEFT BRACKET OF THE DRIVERS SEAT BROKE, CAUSING THE SEAT TO MOVE ERRATICALLY, LEADING TO TEMPORARY LOSS OF CONTROL. THE INCIDENT HAD THE POTENTIAL OF BEING MUCH MORE SERIOUS, HAD THERE BEEN MORE TRAFFIC AND/OR WERE I DRIVING AT HIGHER SPEEDS. THIS ISSUE SEEMS TO BE QUITE COMMON AMONG HONDA PILOTS. FURTHER RESEARCH SHOWS MANY PILOT OWNERS HAVE HAD THE EXACT SAME PROBLEM, SPECIFICALLY, FAILURE OF THE FRONT-LEFT DRIVERS SEAT BRACKET. AS A RESULT, I TOOK MY VEHICLE TO MY DEALERSHIP, NORM REEVES HONDA, TO HAVE THE ISSUE REMEDIED. I WAS QUOTED A PRICE OF $1,600 TO HAVE THE PROBLEM FIXED. WITH NO OTHER CHOICE, I AGREED TO THE PRICE AND SCHEDULED AN APPOINTMENT FOR A SATURDAY MORNING. I TOOK MY VEHICLE IN THAT SATURDAY AND WAITED 8 HOURS IN LOBBY ONLY TO HAVE THE SERVICE ADVISOR TELL ME THAT THE REPAIR WOULD HAVE TO BE DELAYED, DUE TO THE FACT THAT THE PART ORDERED FOR THE REPLACEMENT WAS DEFECTIVE. THIS FACT ONLY FURTHER LEADS ME TO BELIEVE THAT THERE IS A SERIOUS MANUFACTURER'S ISSUE WITH THIS PART OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496316February 4, 2013
ELECTRICAL SYSTEM
UNABLE TO TURN KEY IN IGNITION. APPARENTLY THIS IS AN ISSUE THAT MANY 2003 HONDA PILOT OWNERS ARE HAVING. THIS CAN BE A SAFETY ISSUE AS IT CAN LEAVE SOMEONE STRANDED IN A REMOTE AREA AS HAPPENED WITH ME. IF THE MALFUNCTION IS CAUSED BY A FAULTY PART THEN HONDA SHOULD BARE SOME OF THE RESPONSIBILITY AND COST TO CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494885January 27, 2013
STRUCTURE:BODY
WHILE ON MY WAYBACK ON I95 FROM RICHMOND, VA TO SILVER SPRING MARYLAND, I SUDDENLY HEARD A NOISE FROM MY BACK WINDOW AND I SAW MY HONDA PILOT SPOILER FLY AWAY AND LAND IN FRONT OF THE UPCOMING TRAFFIC AND ALMOST CAUSING AN ACCIDENT. TODAY, I STILL HAVE NOT REPLACED THIS BACK SPOILER AND I HAVE SEEN MANY OTHER HONDA PILOTS ON THE HIGHWAY OR IN THE CITY WITHOUT THIS BACK SPOILER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494884January 27, 2013
ELECTRICAL SYSTEM
AFTER LOADING MY PILOT, TRIED TO PUT THE KEY IN THE IGNITION SWITCH BUT IT DID NOT GO EASY ON THE SWITCH AND ONCE IN THE SWITCH IT DID NOT TURN ON THE IGNITION. I TRIED SEVERAL TIMES AND OR USE THE SPARE KEY UNTIL THE IGNITION SWITCH WORKED. SINCE JULY 16, 2012, EVERYTIME I START MY PILOT, I HAVE THE SAME PROBLEM. I HAVE TO KEEP MY SPARE KEY ALL THE TIME TO AVOID THE ISSUE ON HAVING TO REENTER THE IGNITION SWITCH. EVERYTIME I FORGET TO KEEP THE SPARE KEY ON THE IGNITION SWITCH I HAVE TO SPEND ABOUT 20 MINUTES TO TRY TO REENGAGE MY KEY IN THE IGNITION SWITCH TO HAVE IT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493361January 17, 2013
POWER TRAIN
I PARKED MY CAR OUTSIDE A LOCAL STORE WITH A NEARLY ZERO DECLINE. AFTER ENTERING THE STORE AND BEGINNING TO SHOP - A FELLOW SHOPPER CAME IN TO TELL ME THAT MY CAR HAD ROLLED BACKWARDS AND HIT ANOTHER VEHICLE. LUCKILY THERE WAS NO MAJOR DAMAGE TO EITHER VEHICLE. WHEN I ENTERED MY VEHICLE THE GEAR SHIFT WAS IN FACT IN PARK BUT THE CAR HAD ROLLED BACK ANYWAYS AND STOPPED ONLY BECAUSE IT HIT ANOTHER VEHICLE IN THE PARKING LOT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10492314January 11, 2013
ELECTRICAL SYSTEM
KEY WON'T TURN IN IGNITION DUE TO MISALIGNED WAFERS. THIS IS THE SECOND TIME IN JUST OVER A YEAR WE HAVE HAD TO FIX THIS PROBLEM. AT FIRST HAD TO JIGGLE KEY TO BE ABLE TO TURN IT, THEN CAN'T EVEN GET THE KEY IN ALL THE WAY. TAKEN TO LOCKSMITH. FIRST OCCURRED 10/2011, THEN 1/11/2013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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