Honda Pilot Complaints (2011)

293 consumer complaints on file.

#10407725June 21, 2011
TIRES, TIRES:SIDEWALL
I DRIVE A 2011 HONDA PILOT. IT WAS PURCHASED NEW. ON THE MORNING OF JUNE 7, 2011, A FAMILY MEMBER DISCOVERED THAT THE VEHICLE, WHICH WAS IN THE DRIVEWAY OF THE HOUSE, HAD A FLAT IN THE FRONT, DRIVER-SIDE TIRE. THE VEHICLE WAS PLACED ON A FLAT BED AND TAKEN TO A LOCAL MECHANIC. UPON INSPECTION, THE MECHANIC NOTED THAT THERE WAS A PUNCTURE TO THE SIDEWALL OF THE TIRE WHICH SHOULD NOT BE REPAIRED. A REPLACEMENT TIRE WAS PURCHASED AND THE OLD ONE WAS DISCARDED. I SPECULATED THAT ROAD HAZARD MAY HAVE CAUSED THE PUNCTURE, SO DID NOT THINK MUCH ABOUT FILING A COMPLAINT. THE TIRE HAD ABOUT 6,183 MILES ON IT THE TIME OF THE INCIDENT. ON THE EVENING OF JUNE 17, 2011, AS I WAS DRIVING ALONG THE TAPPAN ZEE BRIDGE (CONNECTING ROCKLAND AND WESTCHESTER COUNTIES) IN NEW YORK, THE TIRE WARNING INDICATOR WENT ON. UPON MY ARRIVAL AT HOME (ABOUT AN 8-MINUTE DRIVE FROM THE BRIDGE), I NOTICED A HISSING SOUND COMING FROM THE REAR, DRIVER-SIDE TIRE AND IMMEDIATELY CONCLUDED THAT THE TIRE WAS DEFLATING. THE FOLLOWING MORNING THE TIRE WAS FLAT. AFTER INSTALLING THE SPARE, I TOOK THE TIRE TO A GOODYEAR DEALER. UPON INSPECTION, THE MECHANIC NOTED THAT THERE WAS A PUNCTURE TO THE SIDEWALL OF THE TIRE WHICH SHOULD NOT BE REPAIRED, WHICH WAS THE SAME ISSUE DISCOVERED WITH THE FRONT, DRIVER-SIDE TIRE. I REPLACED IT WITH A NEW TIRE. THE TIRE HAD APPROXIMATELY 6,500 MILES ON IT THE TIME OF THE INCIDENT. THIS TIME I FILED A COMPLAINT SINCE IT WAS HIGHLY COINCIDENTAL THAT TWO TIRES WOULD FAIL WITHIN A 10-DAY PERIOD WITH THE SAME FACT PATTERN. I SUSPECT THAT THE VEHICLE CAME INSTALLED WITH AT LEAST TWO TIRES THAT HAD WEAK SIDEWALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407723June 21, 2011
TIRES, TIRES:SIDEWALL
I DRIVE A 2011 HONDA PILOT. IT WAS PURCHASED NEW. ON THE MORNING OF JUNE 7, 2011, A FAMILY MEMBER DISCOVERED THAT THE VEHICLE, WHICH WAS IN THE DRIVEWAY OF THE HOUSE, HAD A FLAT IN THE FRONT, DRIVER-SIDE TIRE. THE VEHICLE WAS PLACED ON A FLAT BED AND TAKEN TO A LOCAL MECHANIC. UPON INSPECTION, THE MECHANIC NOTED THAT THERE WAS A PUNCTURE TO THE SIDEWALL OF THE TIRE WHICH SHOULD NOT BE REPAIRED. A REPLACEMENT TIRE WAS PURCHASED AND THE OLD ONE WAS DISCARDED. I SPECULATED THAT ROAD HAZARD MAY HAVE CAUSED THE PUNCTURE, SO DID NOT THINK MUCH ABOUT FILING A COMPLAINT. THE TIRE HAD ABOUT 6,183 MILES ON IT THE TIME OF THE INCIDENT. ON THE EVENING OF JUNE 17, 2011, AS I WAS DRIVING ALONG THE TAPPAN ZEE BRIDGE (CONNECTING ROCKLAND AND WESTCHESTER COUNTIES) IN NEW YORK, THE TIRE WARNING INDICATOR WENT ON. UPON MY ARRIVAL AT HOME (ABOUT AN 8-MINUTE DRIVE FROM THE BRIDGE), I NOTICED A HISSING SOUND COMING FROM THE REAR, DRIVER-SIDE TIRE AND IMMEDIATELY CONCLUDED THAT THE TIRE WAS DEFLATING. THE FOLLOWING MORNING THE TIRE WAS FLAT. AFTER INSTALLING THE SPARE, I TOOK THE TIRE TO A GOODYEAR DEALER. UPON INSPECTION, THE MECHANIC NOTED THAT THERE WAS A PUNCTURE TO THE SIDEWALL OF THE TIRE WHICH SHOULD NOT BE REPAIRED, WHICH WAS THE SAME ISSUE DISCOVERED WITH THE FRONT, DRIVER-SIDE TIRE. I REPLACED IT WITH A NEW TIRE. THE TIRE HAD APPROXIMATELY 6,500 MILES ON IT THE TIME OF THE INCIDENT. THIS TIME I FILED A COMPLAINT SINCE IT WAS HIGHLY COINCIDENTAL THAT TWO TIRES WOULD FAIL WITHIN A 10-DAY PERIOD WITH THE SAME FACT PATTERN. I SUSPECT THAT THE VEHICLE CAME INSTALLED WITH AT LEAST TWO TIRES THAT HAD WEAK SIDEWALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406947June 15, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2011 HONDA PILOT. WHILE DRIVING 20 MPH, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND SHE WAS UNABLE TO RESTART IT. THE DEALER MADE FIVE ATTEMPTS TO DUPLICATE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT MILES WERE 9,615. THE APPROXIMATE FAILURE MILEAGE WAS 2,600. UPDATED 07/26/11*LJ UPDATED 3/16/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404424June 4, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT 2011 HONDA PILOT EX-L RES AT THE END OF APRIL, 2011. I NOTICED THERE WAS A PINK COLOR OIL LEAK (3" SIZE) ON MY GARAGE FLOOR ON THE FIRST DAY AFTER ABOUT 60 MILE DRIVE. AFTER THEN, IT KEPT LEAKING EVERY TIME AFTER RUNNING THE CAR. I HAVE HONDA DEALER CHECKED IT YESTERDAY. I WAS TOLD THAT WAS THE TRANSMISSION FLUID LEAK. I WAS SHOCKED WHEN I HEARD THIS. IT IS A BRAND NEW CAR AND TRANSMISSION OIL LEAKED AT THE FIRST DAY WHEN I DROVE FROM DEALER BACK TO HOME (~60 MILES). THE DEALER COULD NOT LOCATE WHERE EXACTLY THE LEAK COMES FROM AND WAITING FOR THE RESPONSE AND DECISION FROM HONDA CORP TO EITHER FIX IT REPLACE THE TRANSMISSION. I SEARCHED AND KNEW THAT THERE ARE LOTS THE SAME ISSUES ON PILOT. THE MORE YOU DRIVE, THE WORSE THE PROBLEM IS EVEN AFTER REPAIRING IT. I WISH I KNEW THIS ISSUE BEFORE I BOUGHT THIS JUNK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394131April 4, 2011
LATCHES/LOCKS/LINKAGES
I PURCHASED A NEW HONDA PILOT LX ON 26MARCH AND WHILE DRIVING ON THE HIGHWAY 01APRIL11, THE HOOD CAME AJAR/POPPED INADVERTENTLY, BUT THE HOOK CAUGHT IT SO IT DID NOT HIT THE WINDSHIELD. I PULLED OVER AND CLOSED THE HOOD AND IT DID NOT OCCUR AGAIN THAT DAY. IT HAS ONLY OCCURRED ONCE IN THE WEEK I HAVE OWNED THE VEHICLE. THERE WAS NO DAMAGE TO THE VEHICLE. NO PARTS WERE REPAIRED OR REPLACED AT THIS TIME. I CHECKED THE HOOD AND PARTS AND EVERYTHING SEEMED TO BE WORKING PROPERLY. I CLOSED THE HOOD AND TRIED PULLING ON IT TO SEE IF IT WOULD COME AJAR AND DID NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392765March 24, 2011
STEERING
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE WOULD VEER TO ONE SIDE WITHOUT EXPLANATION. IN ADDITION, WHEN DEPRESSING THE ACCELERATOR AND STEERING TO THE LEFT HE WOULD MOMENTARILY LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED AN ALIGNMENT BUT IT FAILED TO REMEDY THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 4,000. UPDATED 5/2/11 *CN UPDATED 06/06/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373610December 31, 2010
SEATS
DRIVERS SEAT HEIGHT ADJUSTMENT LOWERS ON IT'S OWN WHILE DRIVING. THIS HAPPENS EVERY TIME IT IS DRIVEN, CREATING A SAFETY ISSUE SINCE DRIVER SINKS TO LOWEST POSITION WHILE VEHICLE IS IN MOTION. OCCURRED WHILE DRIVING NEW CAR OFF THE DEALERS LOT. DEALER WAS UNSURE HOW TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363869November 3, 2010
STRUCTURE
TL*THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE RADIATOR WAS DAMAGED WHEN A SMALL STONE BOUNCED OFF OF THE GROUND AND ENTERED THE GRILL. THE CONTACT FEELS THAT THE GRILL HAS OPENINGS THAT ARE TOO LARGE AND ALLOW ROAD DEBRIS TO COME THROUGH AND DAMAGE THE VEHICLE. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361714October 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, LATCHES/LOCKS/LINKAGES, STRUCTURE
2011 HONDA PILOT, SPONTANEOUS STAR CRACK IN LOWER CENTER WINDSHIELD, SPONTANEOUS REAR HATCH AND PASSENGER DOOR OPENING WHILE DRIVING WITH MY YOUNG CHILD IN THE REAR PASSENGER SEAT (WITH "LOCKED" DOORS), TRANSMISSION RATTLE UPON SLOW ACCELERATION OR COAST AT SECOND AND THIRD GEARS....HONDA DEALER SAID CALL INSURANCE ABOUT WINDSHIELD, SOMETHING MUST HAVE "HIT" WINDSHIELD WITHOUT ME KNOWING IT, SAID "FOUND NO ABNORMAL NOISES" AND "CANNOT DUPLICATE" RATTLE NOISE BECAUSE DIFFERENT PEOPLE HAVE DIFFERENT DRIVING PATTERNS, SAID "CANNOT DUPLICATE" DOORS OPENING WHILE DRIVING, DEALER DID NOT "FIX" ANY OF THESE SAFETY ISSUES, JUST TOLD US TO PICK UP THE CAR...AFTER RESEARCH ON INTERNET, I BELIEVE THESE TO BE MANUFACTURER DEFECTS. I PURCHASED A BRAND NEW VEHICLE SO I DID NOT HAVE TO WORRY ABOUT SAFETY OR REPAIRS. THIS IS THE THIRD PILOT I HAVE HAD, AND THE SAFETY ISSUES ARE VERY CONCERNING. AFTER THE RECALL ON THE 2004 PILOT TRANSMISSION, WHY HAVE THE SAME ISSUES COME UP AGAIN IN 2010? MANY COMPLAINTS CAN EASILY BE FOUND REGARDING THE FAULTY TRANSMISSIONS AND WINDSHIELDS IN HONDA VEHICLES. HOW IS IT LEGAL FOR A CAR MANUFACTURER TO CONTINUE ROLLING OUT VEHICLES WITH KNOWN SAFETY ISSUES? AND THEY MARKET THESE VEHICLES TO FAMILIES WITH CHILDREN. HOW ABOUT A CLASS ACTION LAW SUIT AND SHUT DOWN THESE MANUFACTURING FACILITIES? I WILL NEVER TRUST HONDA AGAIN, AFTER 15 YEARS OF LOYALTY AND TRUST THAT SAFETY SHOULD BE A CORE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360035October 12, 2010
SERVICE BRAKES, ELECTRIC, ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
WHEEL SENSOR WIRES ON 2011 HONDA PILOT ARE EXPOSED AND UNPROTECTED UNDER THE VEHICLE WHICH WHEN DAMAGED, DISABLE ANTI-LOCK BRAKING SYSTEM (ABS), VEHICLE STABILITY ASSIST (VSA), AND THE VARIABLE TORQUE MANAGEMENT (VTM-4) SYSTEMS. EXPOSED WIRES ARE PRONE TO BE CUT OR DAMAGED BY ROAD DEBRIS AND HAZARDS. DUE TO THE WIRE BEING EXPOSED, IT WAS DAMAGED AND CAUSED AN OUT-OF-POCKET EXPENSE OF APPROX. $266.00 TO REPAIR ON A BRAND NEW VEHICLE WITH ONLY 2,600 MILES ON IT. THIS COULD HAVE BEEN EASILY AVOIDED IF THE WIRE HAD BEEN PROTECTED BY A BRAIDED COVERING OR METAL TUBE. WIRES SHOULD NOT BE EXPOSED WITHIN THE UNDERCARRIAGE OF A VEHICLE, ESPECIALLY ONES THAT ARE RESPONSIBLE FOR SAFETY FEATURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359127October 4, 2010
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE REAR AIR CONDITIONING SYSTEM (A/C) WOULD NOT SHUT OFF FROM THE FRONT CONTROL PANEL. THE CONTACT HAD TO REACH BEHIND HER AND FEEL AROUND THE CONSOLE TO SHUT OFF THE AIR CONDITIONER. IN ADDITION, THE CONTACT STATED THAT SPORADICALLY WHEN STARTING THE VEHICLE, THE REAR A/C WOULD ENGAGE INDEPENDENTLY BUT WOULD NOT REGISTER ON THE FRONT CONTROL PANEL. THE MANUFACTURER AND DEALER WERE BOTH CONTACTED WHO COULD NOT PROVIDE A RESOLUTION TO THE FAILURE. THE CONTACT HAD CONCERNS WITH HAVING TO REMOVE HER EYES FROM THE ROADWAY TO DISENGAGE THE REAR A/C SYSTEM. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 10,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355157September 13, 2010
STEERING, ENGINE AND ENGINE COOLING
2011 HONDA PILOT EX-L, ENGINE IS HUMMING WHENEVER THE SPEED IS UP TO 50 MILES/HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334670June 4, 2010
SUSPENSION:FRONT, WHEELS
MY WIFE AND I WERE DRIVING HOME ON THE NIGHT OF JUNE 2ND, 2010 AND WERE TURNING ON THE STREET WE LIVE ON WHEN THE RIGHT FRONT WHEEL JUST LAID OVER. WE HAD IT TOWED TO THE DEALERSHIP AND THEY INFORMED US THAT THEY THOUGHT THAT EITHER THE BOLTS WERE NOT PROPERLY TORQUED AT THE FACTORY OR POSSIBLY THEY JUST BROKE.THESE WERE THE BOLTS THAT HOLD THE SPINDLE ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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