Honda Pilot Complaints (2003)

720 consumer complaints on file.

#10525860July 19, 2013
ELECTRICAL SYSTEM
KEY CANNOT BE INSERTED INTO IGNITION SWITCH. TAKES MULTIPLE ATTEMPTS TO INSERT KEY AND ONCE FULLY INSERTED KEY WON'T TURN IGNITION. TAKES NUMEROUS ATTEMPTS AND EVENTUALLY KEY WILL TURN IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525146July 16, 2013
POWER TRAIN
WE BOUGHT A 2003 HONDA PILOT IN 2006. 3 MONTHS AGO WE FOUND OUT IT HAD BEEN RECALLED IN 2004 FOR THE POWERTRAIN. THAT APPARENTLY WAS FIXED AT THAT TIME. IN APRIL, WE HAD AN ISSUE WITH THE RPMS SHOWING 3000 WHILE WE WERE DRIVING ONLY 35 MPH. WE TOOK IT TO THE DEALER WHO INFORMED US THAT THE POWERTRAIN NEEDED TO BE REPLACED. THIS COST US OVER $6,000 TO REPLACE INCLUDING OVER $700 TO LEASE A CAR. AMERICAN HONDA SAID THAT THE WARRANTY HAD RUN OUT AND THAT IT WAS A HIGH MILEAGE VEHICLE AND THEY WOULD NOT COVER THE COST OF THE REPAIR. OUR QUESTION IS WHY WOULD THE POWERTRAIN HAVE TO BE REPLACED A SECOND TIME WITHIN A 9 YEAR PERIOD. THE 109,000 MILES ON THE VEHICLE IS WITHIN IF NOT LOWER THAN THE NATIONAL AVERAGE. GRANTED, A 10 YEAR OLD VEHICLE WILL PROBABLY NOT STILL BE UNDER WARRANTY. HOWEVER, IF THE POWERTRAIN WAS FIXED UNDER THE RECALL IN 2004, SHOULD IT NEED TO BE REPLACED AGAIN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523948July 9, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH WHEN THE GEAR LEVER WAS SHIFTED INTO PARK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE DEALER REPLACED THE SHIFT INTERLOCK LEVER AND FAILED TO INCLUDE THE REPLACEMENT OF THE IGNITION SWITCH. THE FAILURE PERSISTED AFTER THE REMEDY REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522687July 1, 2013
ELECTRICAL SYSTEM
KEY GETS STUCK IN IGNITION, VERY FRUSTRATING WHEN THE KEY DOES NOT WORK. THIS EFFECTS THE LOCK CYLINDERS(TUMBLERS). THIS SHOULD HAVE BEEN A VERY, STRAIGHT FORWARD ISSUE HONDA WOULD ADDRESS. ALSO HAVE A 2011 PILOT (IN ADDITION TO HONDA MINIVAN) AND CONCERNED THIS WILL OCCUR WITH NEW CAR. UNDERSTAND WEAR AND TEAR, BUT THIS IS A BASIC FUNCTION FOR IGNITION. HONDA NEEDS TO ADDRESS THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521735June 25, 2013
ENGINE
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT WAS ABLE TO START THE VEHICLE 10 MINUTES LATER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE IGNITION CYLINDER LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 209,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521538June 24, 2013
ELECTRICAL SYSTEM
BROKEN IGNITION TUMBLER: I HAD JUST FINISHED RUNNING ERRANDS AND WAS STARTING HOME WHEN THE KEY WOULD NOT TURN IN THE IGNITION. I HAD NO WARNING THERE WAS A PROBLEM, ALL OF A SUDDEN IT JUST WOULD NOT TURN...... NOT EVEN AFTER MULTIPLE ATTEMPTS. THIS LEFT ME STRANDED WITH MY FIVE CHILDREN. I HAD TO GET THE CAR TOWED TO NEAREST HONDA DEALERSHIP..THAT ALONE HAS SET ME BACK A COUPLE HUNDRED DOLLARS...NOW DEALERSHIP IS TELLING ME I HAVE A BROKEN IGNITION TUMBLER AND IS QUOTING ME $500 TO FIX THE PROBLEM. I HAVE SEEN A LOT OF OTHER COMPLAINTS ONLINE CONCERNING THIS SAME ISSUE. TO SAY THE LEAST, I AM NOT TOO HAPPY TO BE STUCK HOLDING THE BAG FOR THIS, NOT TO MENTION BEING STRANDED WITH MY CHILDREN, WHICH I THINK IS EVERY MOTHERS WORST NIGHTMARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520777June 19, 2013
POWER TRAIN, ENGINE AND ENGINE COOLING
THE MOTOR MOUNTS ON MY WIFE'S 2003 HONDA PILOT WERE REPLACED IN 2010 AND I WAS INFORMED TODAY BY THE DEALERSHIP THAT THEY NEED TO BE REPLACED AGAIN. THIS VEHICLE HAD APPROX 93500 MILES ON IT WHEN IT WAS REPLACED THE FIRST TIME AND NOW THREE YEARS LATER HAS 140,939. I HAVE BEEN TOLD BY HONDA CUSTOMER SERVICE THAT THE MOUNTS ARE WARRANTED FOR 12 MONTHS. THE VEHICLE IS USED BY MY WIFE TO DRIVE 20 MILES ROUNDTRIP TO WORK AND ON OUR TRIPS. THE VEHICLE IS NOT USED FOR TOWING AND IS NOT EQUIPPED WITH A TOW RECEIVER. ADDITIONALLY, THE IGNITION SWITCH WAS IMPROPERLY DESIGNED WITH A SPLIT WAFER MECHANISM WHICH ACCORDING TO THE DEALERSHIP AND TWO LOCAL LOCKSMITHS WEARS OUT PREMATURELY AND CAUSES JAMMING OF THE IGNITION CYLINDER AS WELL AS WEDGING OF THE KEYS IN THE IGNITION CYLINDER. LASTLY, WHEN A TRANSMISSION RECALL WAS DONE ON THE CAR IN 2005, IT WAS DONE IMPROPERLY. THE RECALL SPECIFIED A OIL JET BE INSTALLED ON THE TRANSMISSION TO LUBRICATE THE 2ND GEAR. THE PROBLEM IS THAT THE HOSE USED TO CONNECT THE TRANSMISSION FLUID SUPPLY LINE TO THE TRANSMISSION USED A STRAIGHT TRANSMISSION HOSE WHICH HAD TO BE BENT 90 DEGREES IN A DISTANCE OF APPROX 2 INCHES TO BE INSTALLED. THIS CAUSES THE HOSE TO BE KINKED AND RESTRICT THE FLOW OF FLUID. HONDA WON'T CORRECT THE PROBLEM OR ACKNOWLEDGE THE REPAIR SHOULD HAVE INCORPORATED A FORMED ELBOW HOSE INSTEAD OF A STRAIGHT HOSE TO ENSURE PROPER FLOW. NOW HONDA IS TELLING ME THEY DON'T HAVE A REPRESENTATIVE IN NEW MEXICO THAT I CAN SPEAK TO ABOUT THE ABOVE ISSUES. MY CASE NUMBER W/HONDA IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520453June 18, 2013
POWER TRAIN
TRANS. SHUDDERED AT 30-40 MPH. RECALL #04-021 DONE 8/23/04 (OIL JET KIT INSTALLED). DIDN'T SOLVE PROBLEM, WHICH HAS GOTTEN WORSE UNTIL NOW (06/13) AND HAPPENS AT ALL SPEEDS. VERY COMMON PROBLEM WITH HONDAS OF THAT YEAR (2003). CAR NOW HAS 125K MILES, HONDA REFUSES TO FIX AS RECALL, WANTS TO REPLACE TRANS. AT MY EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519278June 12, 2013
ELECTRICAL SYSTEM
2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE WAS DENIED REIMBURSEMENT TWICE. THE LAST REJECTION, WAS VIA TELEPHONE, IN WHICH HE WAS TOLD THE SYMPTOM FIXED AT HIS EXPENSE WAS A STICKY TUMBLER. THE CONSUMER EXPLAINED THAT THE SYMPTOMS INCLUDED AN INITIAL INTERLOCK FAILURE. THE CONSUMER STATED THE PROBLEMS STARTED WITH HIM BEING ABLE TO REMOVE THE KEY FROM THE IGNITION, WHEN THE GEAR SELECTOR WAS NOT IN PARK. A MONTH OR TWO LATER, THE KEY STARTED TO STICK IN THE IGNITION WITH THE SHIFTER IN THE PARK POSITION, AND A FEW WEEKS LATER THE STEERING WHEEL EVENTUALLY LOCKED WITH A STUCK KEY. THE CONSUMER AS SINCE TRADED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516012June 10, 2013
AIR BAGS
AIR BAGS WARNING LIGHTS HAS COME ON THE DASH BOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515035June 4, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE TRANSMISSION FAILED WITHOUT WARNING. ON A SEPARATE OCCASION, THE PASSENGER SIDE RELAY SPEAKER CAUGHT ON FIRE. THE FIRE WAS CONTAINED BY THE CONTACT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED THAT THE WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10513475May 24, 2013
ELECTRICAL SYSTEM
KEY WILL NO LONGER TURN IN THE IGNITION SWITCH,IT IS ALSO DIFFICULT TO INSERT AND REMOVE THE KEY ,TAKE 6 MIN MAX SOMETIMES, CHANGE KEYS AND THE SAME PROBLEM. I WAS TOLD BY SERVICE DEPARTMENT THAT THIS IS NOT A RECALL. SERVICE DEPARTMENT TOLD ME IT GOING TO COST ME $500 OR MORE MATERIAL $200 AND REST IN LABOR I IS THERE A RECALL IN THIS AREA?THIS START TO HAPPEN AFTER I TAKE MY VEHICLES FOR A RECALL ,SOMETHING TO DO WITH THE VEHICLES MOVE WENT THE KEYS INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513026May 21, 2013
ENGINE
I ALSO HAD BOTH MY FRONT AND SIDE ENGINE MOUNTS GO BAD AND I HAD TO FIX THE PROBLEM I PAID $934.00. I HAVE 3 CHILDREN THAT SIT IN THIS VEHICLE AT ALL TIMES SO IF I KNOW THAT THERE IS AN ISSUE ESPECIALLY WITH THE MOUNTS THAT HOLD MY ENGINE I HAVE TO FIX IT WENT TO MY LOCAL HONDA DEALER DEALT WITH THE RECALLS THAT CAME UP AND HAD THEM SERVICE THE TRANSMISSION FLUID SINCE IT WAS THERE. I AM SURE THAT I GOT ROBBED BUT, WHAT CAN I DO HAVE TO KEEP MY KIDS SAFE. HUSBAND SAID, THAT THE MOUNTS SHOULD LAST ALOT LONGER HE KNOWS A LOT ABOUT CARS HAVE OTHER CARS OVER 180K AND MOUNTS ARE STILL ORIGINAL WHAT IS GOING ON HONDA GETTING JUNKY ON US. I HOPE THEY CAN FIX WHAT IS GOING ON TOO MANY TRANNY PROBLEMS AND ENGINE ISSUES. SHAME ON YOU NOT HAPPY AT ALL BEEN A CIVIC, ACCORD OWNER ALSO.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512784May 20, 2013
ENGINE
THE KEY HAD TROUBLE TURNING IN THE IGNITION. IT GOT WORSE OVER TIME. EVENTUALLY THE KEY WONT TURN AT ALL. LOOKED UP ONLINE AND SAW MANY COMPLAINTS OF THE SAME PROBLEM WITH THE SAME MODEL AND MAKE OF OUR VEHICLE. HAD IT FIXED IN 2011 AND IT COST OVER $500. NOW IN MAY OF 2013 IT'S HAPPENING AGAIN. SOMETIMES IT TAKES OVER 10 MINUTES TO GET THE CAR STARTED WITH TRYING TO TURN THE KEY OVER AND OVER AGAIN WHICH I'M SURE IT'S JUST MAKING IT WORSE AND WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512893May 20, 2013
ELECTRICAL SYSTEM
KEY WILL NO LONGER TURN IN THE IGNITION. IT IS ALSO DIFFICULT TO INSERT AND REMOVE THE KEY. ASSUMED THIS WAS WHAT THE IGNITION RECALL WAS FOR, BUT WAS TOLD BY THE SERVICE DEPARTMENT THAT THIS IS NOT COVERED AND THAT THEY CANNOT FIX THE RECALL ITEM UNLESS I FIRST GET THE IGNITION FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511614May 13, 2013
ENGINE
ENGINE REVS AT 25-30 MPH, AND RPM'S SHOOT UP. IT APPEARS IT WON'T CHANGE GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510089May 6, 2013
ELECTRICAL SYSTEM:IGNITION:SWITCH
2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO DEFECTIVE IGNITION SWITCH. *SMD THE CONSUMER STATED WHEN HER HUSBAND RETURNED TO THE VEHICLE 30 MINUTES LATER, HE DISCOVERED THE VEHICLE HAD ROLLED BACKWARDS ON AN INCLINE IN THE PARKING LOT, COMING TO REST AGAINST ANOTHER VEHICLE, WHICH CAUSED DAMAGED TO THE FRONT OF THAT VEHICLE. THE CONSUMER STATED SHE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION, EVEN THOUGH THE GEAR WAS NOT IN PARK. THE CONSUMERS HUSBAND INFORMED HER, THERE WERE THREE OTHER OCCURRENCES PRIOR TO THE ACCIDENT, WHERE THE VEHICLE WOULD ROLL BACKWARDS, ANYWHERE FROM A FEW FEET TO A FEW YARDS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10509670April 26, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT RECENTLY, THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION WHILE THE VEHICLE WAS NOT SECURED IN PARK. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509571April 25, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 113,805. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508838April 19, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THIS PROBLEM IS EXTREMELY COMMON ON ALL HONDAS AND HAS NEVER BEEN ADDRESSED. THE POWER DOOR LOCK MOTORS CONSISTENTLY GO BAD. SO FAR, THIS HAS HAPPENED TO THE DRIVER AND PASSENGER DOORS ON MY PILOT. THE HONDA DEALER IS ASKING FOR $300 PER DOOR!!! THIS NEEDS TO BE RECALLED ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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