Honda Pilot Complaints (2019)

927 consumer complaints on file.

#11654341April 13, 2025
FUEL/PROPULSION SYSTEM, ENGINE
Honda Pilot 2019 idle stop system is defective. The engine's failure to automatically restart after shutting down poses significant safety risk. When at a red traffic light, the engine will turn off to save fuel. At this point, the car is supposed to restart when you release the brake. Instead, the idle-stop system periodically fails. It will take the car out of drive and place it in neutral. At this point, the driver has to put the car in park then restart the car. This process can take 30 or so seconds, at best, creating a very unsafe road condition as traffic is flowing. This prolonged restart process poses a significant safety risk to both the occupants of the vehicle and other road users.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654359April 13, 2025
ENGINE
On multiple occasions, when stopped at a red light or stop sign, the car will auto-idle and not restart, causing the car to stall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653928April 10, 2025
UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
MOST Net Off recall was repaired on 9/21/24. On all of the following dates, the same issue, Network Communication Lost and MOST Net Off would appear on the screen with it rebooting itself anywhere between 5 minutes and 1 hour. Dates are: 10/18/24, 1/16/25, 1/17/25, 1/29/25, 1/30/25 on two occasions, 2/7/25, 2/10/25, 2/12/25, 2/17/25, 2/18/25, and 2/28/25. Finally on 4/9/25, the same situation occurred without any reboot and now the network screen does not work at all. I am unable to use handsfree phones but more importantly, the backup camera and approaching vehicle notification no longer works due to this screen not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653664April 9, 2025
FUEL/PROPULSION SYSTEM, ENGINE
The catalytic converter needed to be replaced due to faulty fuel injectors causing damage. This caused major surging in my vehicle, making it difficult to accelerate in a normal way and caused shaking in my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653312April 7, 2025
ELECTRICAL SYSTEM
The contact owns a 2019 Honda Pilot. The contact stated while driving at approximately 5 MPH, the Cruise Control, Lane Keep Assistance, and High Beam headlights Error warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer, where it was diagnosed with a faulty sensor in the front camera and the sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653326April 7, 2025
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MULTI PURPOSE LIGHTS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653327April 7, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
BRAKE WARNING, SIGN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652212April 2, 2025
ENGINE
On Feb 17th I was on a 4.5 hour trip. I wasn’t experiencing any issues with my vehicle until the last 20 min of the trip. I exited the highway to refill with gas before the final leg home. I pulled into the gas station, shut off my pilot, and refueled. Upon restarting my vehicle the vehicle wouldn’t start. After several failed attempts I needed to jump start the vehicle to get it started. Once it started I didn’t have another issue. I took my vehicle in for testing and found no issues with the battery or starter. This was the second occurrence so I purchased a portable battery charger for when this happens again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652213April 2, 2025
ELECTRICAL SYSTEM
This was my first experience with an electrical/engine/battery issue with this pilot. I was in the midst of driving during a 14 hour road trip. In the middle of my drive I needed to stop for gas. I pulled into a gas station and turned off the pilot to refuel. After refueling I attempted to start my vehicle. After several attempts and the battery/engine not starting, I needed to have my pilot jumped. After the vehicle restarted I had no further issues on my trip. After returning home I had my battery checked and there were no issues with the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651984April 1, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
My 2019 Honda Pilot start/stop feature shut down my car in a busy intersection and would not start up again. Dashboard warning lights flickered and no response to trying to start the vehicle. Towed to dealer at my expense and had to replace battery on 04/04/2023 for 2019 car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652032April 1, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Hello, I have owned my 2019 Pilot for almost 6 years. From day one, I have had ongoing issues including over 12 situations in which my vehicle would not restart at stoplights, 4-way stops or other areas (my driveway, gas station etc.). I have had the vehicle jump started multiple times by my extended warranty company, my husband and neighbor and towed to the dealer. My most recent stall when not even let me turn on my hazards as my vehicle completely died at the stoplight. I have called 911 multiple times to protect me from being rear-ended. I fear for my life driving the vehicle. My kids refuse to also drive the vehicle. Honda does not have any answers for the fix. There are over 1,000 complaints from vehicle owners. Let's do something before someone is rear-ended and killed! Look at my service history! My car is a lemon, and has lost value. I deserve peace of mind driving this vehicle and compensation for this never ending nightmare.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652160April 1, 2025
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
The contact owns a 2019 Honda Pilot. The contact stated while driving approximately 35 MPH, the vehicle stalled. No warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a misfire in cylinders #4 and #6, and that the ECM had failed. The contact related the failure to an unknown recall; however, the VIN was not included. The vehicle was not repaired. No further information was available. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651764March 31, 2025
UNKNOWN OR OTHER
Car SHUT off at a red light with the "auto-stop" feature. The car died and had to be towed. Battery checked out to be fine. Car restarted at shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651774March 31, 2025
UNKNOWN OR OTHER
car completed died in a drive-thru. I believe it was due to the auto-start/stop feature. Couldn't turn the car on, couldn't put it in neutral. Everything was disabled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651692March 31, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated. The contact had taken the vehicle to a parts store where a handheld scanner retrieved DTC: P219B; which indicated a failure with the fuel injectors. The contact had scheduled an appointment for the vehicle to be repaired under NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) at a local dealer. The contact had taken the vehicle to the dealer where the fuel pump was replaced. The contact was informed by the dealer that poor quality fuel had caused the fuel injectors to fail. The dealer replaced the high-pressure fuel feed pipe and the injectors. The vehicle was repaired. The manufacturer was informed of the failure. The contact related the failure of the fuel injectors to the fuel pump replacement under NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The failure mileage was 60,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651299March 28, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
My whole dashboard is lit up high beams lane keeping assistance break system go’s off , seatbelt warning, my high beams this puts my safety at risk as my passengers. I have had this diagnosed by my mechanic. It came up on the computer that it is the front camera that is making this all happen. I told the Honda dealership they say there’s no recall? They said I would have to get it diagnosed for $260. I’ve already had that done. at the time I took it in for a recall on the fuel pump modulator also the back up camera cables, which they fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651387March 28, 2025
ENGINE
Connecting rod bearing, engine is knocking. Honda TSB 24-001 doesn't include my VIN right now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650686March 26, 2025
VISIBILITY:WINDSHIELD, VISIBILITY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649515March 20, 2025
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:MASS AIR FLOW (MAF) SENSOR
The contact owns a 2019 Honda Pilot. The contact stated that while driving at undisclosed speeds, the check engine warning light illuminated, with another unknown warning light illuminated. The contact took the vehicle to an independent mechanic to be diagnosed, and DTC: P219A (Mass Air Flow Sensor) was retrieved. The vehicle was taken to the dealer, who confirmed the diagnostic code and determined that the fuel injectors had failed. The dealer made the contact aware of Technical Service Bulletin Number: 21-010. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 79,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649340March 19, 2025
VISIBILITY/WIPER, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Rear camera (74810-TG7-A41) view is distorted, shows green, red, purple among others, unable to determine any images. Back over can easily occur as view is useless.Car currently has 26,101 miles, this first started around 22,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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