Honda Pilot Complaints (2011)

293 consumer complaints on file.

#10461231June 11, 2012
TIRES
TL* THE CONTACT OWNS A 2011 HONDA PILOT EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: 245/65 /R17. THE CONTACT WAS TRAVELING 60-65 MPH WHEN THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT CONFIRMED THAT THE PASSENGER SIDE REAR TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE MECHANIC DISCOVERED THAT THERE WAS AN INTERNAL PUNCTURE TO THE TIRE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460256June 1, 2012
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE OVER 50 MPH, THE VEHICLE RELEASED A BURNING ODOR THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE AND THE DEALER STATED THAT THE BURNING ODOR WAS DUE TO ENGAGING THE ON AND OFF SWITCH FOR THE AIR CONDITIONING COMPRESSOR. THE CONTACT ALSO STATED THAT THE VEHICLE REAR AIR CONDITIONING UNIT WOULD ACTIVATE INDEPENDENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 800 AND THE CURRENT MILEAGE WAS 20,000. UPDATED 07/19/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460290June 1, 2012
SERVICE BRAKES, STEERING
A FEW WEEKS AGO, I BEING TO NOTICE THE STEERING WHEEL VIBRATES AND WOBBLES UPON APPLYING THE BRAKE AT 60+ MPH ON OUR NEW HONDA PILOT WE PURCHASED A LITTLE OVER A YEAR. CONCERN FOR MY SAFETY AND MY FAMILY, I TOOK THE VEHICLE BACK TO THE DEALER AND THEY MENTIONED THE FORWARD ROTORS NEEDED TO BE MACHINED AND WAS NOT COVERED BY FACTOR WARRANTY AND WOULD CAUSE $220 TO DO THE JOB. I SPOKE WITH THE SERVICE MANAGER AND DEALER MANAGER AND THEY BOTH WOULD NOT OFFER TO HONOR THERE 3 YEARS OR 36,000 BUMPER TO BUMPER WARRANTY TO FIX THE ISSUE. I DECIDED TO GOOGLE FOR HONDA PILOT 2011 OWNERS WITH SIMILAR ISSUES AND SURE ENOUGH I WAS NOT ALONE ON THIS ISSUE, JUST REVIEWING ONLY TWO FORUMS I SAW OVER 50 REPLIES ON SIMILAR ISSUES AS TO MINE FOR NEW HONDA PILOTS. I STRONGLY BELIEVE THERE IS A POSSIBLE DEFECT IN THE MATERIAL USED FOR THE BRAKE PADS OR ROTORS ON THESE PILOTS TO BE EXPERIENCING ROTOR ISSUES WITH LESS THAN 20,000 MILES TO BE . PLEASE, I WOULD LIKE FOR FURTHER INVESTIGATING AND INQUIRIES INTO THIS MATTER BE TAKEN FOR THE SAKE OF ALL OUR SAFETY. THANK YOU IN ADVANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456512April 25, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
WHILE DRIVING AT AROUND 20 MPH ON LOCAL ROAD, MALFUNCTION INDICATOR CAME UP AND ENGINE STOPPED WORKING. TOWED TO HONDA DEALER AND AFTER THROUGH CHECKUP, THROTTLE BODY & THROTTLE GASKET WERE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446170February 1, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE AUTOMATIC DOORS WERE LOCKED WHILE DRIVING APPROXIMATELY 35 MPH. THE VEHCILE CAME TO A STOP AND THE FRONT DRIVER'S SIDE DOOR UNLOCKED UNINTENDEDLY. IN ADDITION, THE FRONT PASSENGER'S SIDE INTERIOR DOOR FAILED TO UNLOCK UNLESS DONE MANUALLY. THE FAILURE OCCURRED SPONTANEOUSLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. ALSO, THE CONTACT STATED THAT WHENEVER DRIVING OVER A SPEED BUMP, A LOUD NOISE WOULD EMIT FROM UNDERNEATH THE VEHICLE, WHICH SOUNDED AS THOUGH THE CHASSIS DETACHED FROM THE FRAME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO LOCATE A DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443948January 16, 2012
POWER TRAIN
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441293December 27, 2011
SEATS
HONDA PILOT HEADREST IS CANTED TOO FAR FORWARD. A PERSON WEARING THEIR HAIR IN A BUN, PONYTAIL OR CLIP CANNOT FIT SAFELY IN THE SEAT WITH THE HEAD REST IN PLACE. THIS IS A DANGEROUS DEFECT BECAUSE THE MOST TEMPTING SOLUTION IS TO RAISE THE HEADREST TO AN UNSAFE HEIGHT OR TO REMOVE IT COMPLETELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440950December 22, 2011
SUSPENSION, AIR BAGS
I MAKE REFERENCE TO 2011 HONDA PILOT RECALL FROM NHTSA: 10V640000 OF 12/16/2010. SINCE I BOUGHT A SIMILAR VEHICLE ON 12/11/2010, I WOULD LIKE TO FIND OUT IF MY CAR IS INCLUDED IN THIS RECALL. I WROTE TO THE MANUFACTURER ADDRESS IN CALIFORNIA SEVERAL WEEKS AGO REQUESTING INFORMATION ABOUT THIS MATTER AND AS OF THIS DATE, I HAVE NOT RECEIVED AN ANSWER. *TR THE CONSUMER STATED HE WAS TOLD IT WOULD TAKE THREE WEEKS FOR THE VEHICLE TO BE REPAIRED MORE THAN 60 DAYS HAS PASSED, REGARDING THE AIR BAG ISSUE. UPDATED 10/27/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439871December 14, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE STOPPED AT A DRIVE THRU WINDOW, THE VEHICLE SUDDENLY ACCELERATED WITH THE BRAKE PEDAL WAS DEPRESSED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE POLICE ARRIVED ON THE SCENE AND AS THE CONTACT ATTEMPTED TO MOVE THE VEHICLE A SECOND TIME, THE VEHICLE ACCELERATED YET AGAIN. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIANS INSPECTED THE VEHICLE AND WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. ...UPDATE 01/20/12 *BF UPDATED 01/27/12
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10439769December 13, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 87 MPH, THE VEHICLE SUDDENLY STALLED AFTER EXHIBITING A LOUD POPPING NOISE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE ELECTRICAL SYSTEM BUT THEY COULD NOT CONFIRM THAT IT WAS THE ACTUAL CAUSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 9,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439382December 12, 2011
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE STOPPED AT A TRAFFIC STOP, THE CONTACT NOTICED THAT THE VEHICLE WOULD HESITATE WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR DIAGNOSTICS BUT THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. UPDATED 01/25//12 *BF THE CONSUMER STATED THE VEHICLE WAS RUNNING ROUGH IN ECO MODE AND UNDER ACCELERATION THERE WAS A DELAY F ABOUT ONE SECOND WHEN DRIVEN 45- 55 MPH. UPDATED 01/30/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438614December 5, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THE REAR VIEW MIRROR BUILT IN CAMERA WAS DEFECTIVE. THE CAMERA WAS MISLEADING AND INDICATED THAT THE OBJECTS APPEARED FARTHER AWAY, BUT THEY WERE ACTUALLY VERY CLOSE. THE CONTACT WAS ABLE TO AVOID CRASHING INTO A VEHICLE. THE DEALER ADVISED THAT THE CAMERA COULD BE REMOVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 5,409.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436311November 18, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THE REAR WINDOW ON THE HATCH EXPLODED AS SHE ENTERED THE VEHICLE. THE EXPLODING GLASS CAUSED THE CONTACT TO SUSTAIN CUTS AND LACERATIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WINDOW WAS REPAIRED, BUT THE DEALER STATED THERE WAS NOTHING ELSE THAT COULD BE DONE TO MAKE SURE THE WINDOW DID NOT EXPLODE AGAIN. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THIS WAS A SITUATION FOR THE DEALER TO HANDLE. THE CONTACT WAS CONCERNED ABOUT THE MANUFACTURES DEFECT AND SAFETY ISSUE. THE CURRENT MILEAGE WAS 6,500.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10435514November 14, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE CRUISE CONTROL WAS SET AT 60 MPH. WHEN THE CONTACT DEPRESSED THE BRAKE TO DEACTIVATE THE CRUISE CONTROL, THE VEHICLE SUDDENLY ACCELERATED TO 80 MPH. THE CANCEL BUTTON WAS ALSO DEPRESSED, BUT VEHICLE CONTINUED TO ACCELERATE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE IN ORDER TO BRING THE VEHICLE TO A STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THEY WOULD RETURN THE CONTACT'S CALL AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 1,175.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432823October 25, 2011
VISIBILITY
THE MAXIMUM SPEED SETTING ON THE WINDSHIELD WIPERS IS COMPLETELY INSUFFICIENT WHEN DRIVING ON THE HIGHWAY / INTERSTATE DURING PERIODS OF RAIN AND AT SPEEDS IN EXCESS OF 45 MPH. IT IS IMPOSSIBLE TO MAINTAIN A REASONABLY UNOBSTRUCTED VIEW OF THE ROADWAY. WHILE TRAVELING AT HIGHER SPEEDS, THE HIGH-SPEED SETTING OF THE WIPERS CAN KEEP UP WITH A MERE DRIZZLE ONLY. A STEADY RAIN CREATES NEARLY ZERO VISIBILITY, WHILE A THUNDERSTORM OR TORRENTIAL RAIN RENDERS THE VEHICLE INOPERABLE. THE HIGH-SPEED WIPER SETTING ON THE 2011 HONDA PILOT IS COMPARABLE TO THE LOW SPEED WIPER SETTING ON THE MAJORITY OF OTHER VEHICLES CURRENTLY ON THE MARKET. THE SERVICE DEPARTMENT AT J.L. FREED HONDA IN MONTGOMERYVILLE, PENNSYLVANIA INDICATES THAT THE WIPERS OPERATE AS DESIGNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420902August 22, 2011
SEATS
HONDA PILOT EX-L. DRIVER SIDE AND FRONT PASSENGER SEATS ARE EXTREMELY UNCOMFORTABLE AFTER MORE THAN A 5 MINUTE RIDE. SUSPECT THIS IS DUE TO FAULTY LUMBAR-SUPPORT DESIGN, PLACEMENT AND EXTREME FIRMNESS. UNSAFE AND UNHEALTHY. PAIN IS SO INTENSE THAT IT REMAINS AFTER DRIVER AND PASSENGER ARE NO LONGER IN THE CAR/SEAT. COULD POSE LONG-TERM HEALTH PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419435August 15, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED WHILE PARKING THE VEHICLE THERE WAS SUDDEN ACCELERATION. THE VEHICLE LUNGED OVER A CONCRETE BARRIER AND CRASHED INTO A WALL. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHO WILL INSPECT THE VEHICLE AND FOLLOW UP WITH THE CONTACT. THE INSURANCE COMPANY WAS NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 7,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10419432August 15, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE VIEW OF THE FRONT DRIVER, PASSENGER SIDE AND THE REAR VIEW WINDOWS WERE DISTORTED WHEN SUNLIGHT SHINED ON THE WINDOW DUE TO THE TINT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE WINDOWS WERE THE SAME ON ALL VEHICLES OF FOR THAT YEAR, MAKE, MODEL AND THERE WAS NO DEFECT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414232July 16, 2011
STRUCTURE:BODY
WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 65 MPH THE HOOD BECAME AJAR AFTER HITTING A SMALL DIP IN THE ROAD AT THE END OF A BRIDGE. THE HOOK PREVENTED THE HOOD FROM OPENING THE ENTIRE WAY AND I WAS ABLE TO PULL OVER SAFELY AND CLOSE THE HOOD. TRIED PULLING IT OPEN AFTERWARDS AND WAS NOT ABLE TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410091June 30, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE GARAGE WHEN AN EXPLOSION WAS HEARD. THE CONTACT DISCOVERED THAT THE REAR TAILGATE WINDOW HAD EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE WINDOW UNDER WARRANTY. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THEY NEVER HEARD OF THE TYPE OF FAILURE BEFORE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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