Honda Pilot Complaints (2004)
544 consumer complaints on file.
- #10592473May 19, 2014SEATS
LOWER SEAT SUPPORT/BRACKET ON FRONT LEFT OF DRIVERS SIDE SEAT HAS BROKEN, MAKING SEAT LOOSE, UNSAFE. SAME PROBLEM CAN BE SEEN REPEATEDLY IN 2004 HONDA PILOTS AND APPARENTLY 2003-2006 MODELS. OTHER NHTSA COMPLAINT CASE NUMBERS WITH EXACTLY THE SAME PROBLEM IN 2004 HONDA PILOT MODELS ARE 10583003, 10578612, 10567737, 10541789, 10505250, 10489089, 10488805, 10466947, 10455702 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10586402May 4, 2014ENGINE
WHILE VEHICLE IS AT IDLE,VEHICLE MIS-FIRES AND SHAKES ENTIRE VEHICLE. PLACED ON O.B.D. SCANNER AND NO ERRORS OR CODES FOUND. BROUGHT TO DEALER AND DEALER ALSO CANNOT FIND PROBLEMS. CHANGED SPARK PLUGS TWICE,NO LEAKS,NO CROSS CONTAMINATION NOTHING...BUT POOR GAS MILEAGE AND BAD SHAKING AT IDLE... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10583003April 15, 2014SEATS
A BRACKET THAT CONNECTS THE DRIVERS SET TO THE SEAT ADJUSTER ASSEMBLY FAILED CATASTROPHICALLY. THIS BRACKET IS ON THE FRONT LEFT SIDE APPROXIMATELY BEHIND THE POWER SEAT CONTROLS. THE SEAT IS NOW UNATTACHED FROM THE ADJUSTER ASSEMBLY AND QUITE UNSAFE. THIS HAPPENED WHILE GETTING IN THE VEHICLE. THE BROKEN BRACKET MAY BE PART OF ADJUSTER ASSY., L. RECLINING, 81630-S3V-A30, BUT IT IS HARD FOR ME TO TELL SINCE THE EXPLODED PARTS DIAGRAM THAT I HAVE ACCESS TO DOES NOT SEEM TO MATCH, QUITE, WHAT I SEE. BASED ON PARTS AND LABOR, I ESTIMATE THE COST TO REPAIR THIS DEFECT TO BE IN THE $800-1200 RANGE. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10578612April 9, 2014SEATS
DRIVER'S POWER SEAT ASSEMBLY PART BROKE, WHICH SEPARATED THE SEAT FROM THE POWER MOVEMENT ASSEMBLY. SEAT ROCKS BACK AND FEELS LIKE SLIGHT PRESSURE COULD COMPLETELY DISENGAGE THE SEAT FROM THE CAR. SEAT ROCKING WHILE DRIVING IS VERY DANGEROUS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10577939April 7, 2014SEAT BELTS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE THIRD ROW DRIVERS REAR SAFETY SEAT BELT FAILED TO UNLATCH AND RELEASE THE PASSENGER. THE SEAT BELT WAS CUT IN ORDER TO RELEASE THE PASSENGER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 166,000. THE CURRENT MILEAGE WAS 175,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10575460March 29, 2014POWER TRAIN
I HAVE 2004 HONDA PILOT LX. WHEN TRAVELING AT ABOUT 30-50 MPH. HEAR AND FEEL A VIBRATION WHEN AT CONSISTENT SPEED. SEEMS AS IF IT'S COMING FROM THE BOTTOM OF THE VEHICLE. MAYBE FROM A DRIVE SHAFT OR PROPELLER SHAFT OR SOMETHING. IT'S GETTING MUCH AND MUCH WORST AS DAYS GOES BY. I AM WORRIED SOMETHING CAN COME LOOSE WHEN VEHICLE IN MOVING MOTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10575081March 27, 2014SEATS
EXTREME HOT SPOT IN DRIVER'S SIDE FRONT SEAT WHEN THE SEAT HEATER IS TURNED ON FOR MORE THAT 3 MINUTES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10574071March 21, 2014FUEL/PROPULSION SYSTEM
2004 PILOT CAME STANDARD WITH 19 GALLON TANK, AND WOULD START FILLING TO OVERFLOW AT NEARLY 22 GALLONS. THIS HAS HAPPENED SEVERAL TIMES WITH THE TANK EITHER TAKING IN EXCESS OF 20 GALLONS OR NOT TAKING MORE THAN 0.75 GALLONS BEFORE STOPPING AUTOMATICALLY. THE TANK THEN HAS TO BE SLOWLY FED FOR NEARLY 25 MINUTES TO GET 16 GALLONS INTO THE TANK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10567737March 7, 2014SEATS
A LOWER SEAT SUPPORT ON DRIVERS SEAT HAS FAILED. CAUSING THE FRONT OF THE DRIVES SEAT TO NOT BE HELD IN PLACE. ON ACCELERATION THE FRONT OF DRIVERS SEAT LIFTS UP CAUSING THE SEAT TO LAY BACK IN A MORE RECLINED POSITION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10566470February 28, 2014SEATS
FRONT, DRIVER SEAT, SEAT WARMER WAS ON HIGH. SEAT WAS GETTING VERY WARM. SEAT BEGAN TO SMOKE, LEATHER WAS MELTING. THIS OCCURRED UNDER THE DRIVER'S RIGHT LEG. THE SEAT GETTING VERY WARM HAS BEEN ONGOING FOR SOME TIME NOW ON BOTH LOW AND HIGH, BUT I TURN THE SEAT WARMER OFF. THIS IS THE FIRST TIME IT HAS STARTED SMOKING. CONTACTED DEALERSHIP. WAS TOLD TO JUST NOT USE SEAT WARMER. WILL NO LONGER USE SEAT WARMER AS IT IS A FIRE HAZARD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10563141February 5, 2014VEHICLE SPEED CONTROL
ACCELERATOR PEDAL STICKS. HAS STUCK SINCE IT WAS BOUGHT FROM DEALER. WAS TAKEN TO DEAL TO GET FIXED, BUT DEALER CLAIMED IT DID NOT FIND ANYTHING. HAVE SINCE FOUND OUT THIS IS A WELL KNOWN ABOUT ISSUE. HTTP://WWW.PILOTEERS.ORG/FORUMS/14-PROBLEMS/10677-04-STICKY-ACCELERATOR-PEDAL.HTML. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10561562January 26, 2014SEATS
DRIVER'S SIDE SEAT HAS FELT EXTREMELY HOT IN THE LAST FEW TIMES THAT I USED SEAT HEATER. PULLED INTO WORK AND AS I STARTED TO EXIT SMOKE WAS COMING OUT OF THE SEAT. NEVER CAUGHT FIRE AS I IMMEDIATELY TURNED OFF THE SWITCH AND POUNDED THE SEAT CUSHION. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10559640January 13, 2014POWER TRAIN
WHILE DRIVING TO THE AIRPORT FOR FAMILY VACATION, MY 2004 PILOT STARTED MAKING A GRINDING SOUND EVERY FEW MINUTES. WHEN WE RETURNED 2 WEEKS LATER WHILE DRIVING AROUND TOWN BETWEEN 20 AND 40 MILES PER HR. IT CONTINUED MAKING SAME GRINDING SOUNDS. HAD MY MECHANICS LOOK AT IT SUGGESTED CHANGING TRANSMISSION FLUID AND DIFFERENTIAL FLUID, DID SO BUT IT KEPT ON MAKING GRINDING SOUNDS. RECENTLY GOT A NOTICE FOR ANOTHER RECALL ON MY PILOT, LOOKED ONLINE AND FOUND THERE WAS A RECALL FOR THE TRANSMISSION SOON AFTER I BOUGHT MY PILOT IN 2004. I WAS NEVER NOTIFIED ABOUT THIS RECALL. PILOT STILL GRINDING AND GETTING WORSE. CALLED DEALER THIS MORNING AND SAID THAT MY VIN # WAS NOT RECALLED FOR THIS PROBLEM. WHY AM I NOT GETTING A RECALL NOTICE FOR A PROBLEM THAT HONDA KNOWS ABOUT? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10559159January 9, 2014ENGINE
HAVING MANUFACTURER'S RECOMMENDED MAINTENANCE DONE WAS GIVEN NOTICE THAT BOTH FRONT MOTOR MOUNTS ARE CRACKED AND NEED TO BE REPLACED. THIS SEEMS TO ME TO BE UNUSUAL AND WHILE NO INCIDENT HAS OCCURRED IT DOES NOT SEEM TO BE A SAFE DEVELOPMENT AND COULD CAUSE SOME SIGNIFICANT PROBLEM IF NOT REPLACED OR IS NOT DISCOVERED AND THE VEHICLE WERE INVOLVED IN A CRASH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10556619December 19, 2013AIR BAGS
SRS RED LIGHT ON. NO PREVIOUS COLLISIONS OR AIRBAG DEPLOYMENTS. DEALER STATES THAT SRS CONTROLLER NEEDS REPLACEMENT, BUT NOT COVERED BY HONDA. AIRBAGS MIGHT NOT DEPLOY IN ACCIDENT. COST PROHIBITIVE TO REPLACE SRS CONTROLLER IN HOUSTON, TX, THEY WANT $800-$1000 TO REPLACE THIS SAFETY ITEM. CALLING HONDA CUSTOMER SERVICE ABOUT PREMIUM AND EXPLOITIVE PRICES CHARGE BY THEIR DEALERS IN HOUSTON IS OF NO AVAIL. HONDA SHOULD TAKE NOTICE OF THIS PROBLEM SERIOUSLY BEFORE ANYONE GETS INJURED IN CAR CRASH BY FAILURE OF AIRBAG DEPLOYMENT. AT MINIMUM, I EXPECT HONDA TO OFFER MINIMUM OR SUBSIDIZED PRICING AND PREVENT CUSTOMER EXPLOITATION BY THEIR DEALERS. PLEASE HELP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10555702December 11, 2013SEATS
I TURNED THE DRIVER SEAT HEATER TO HI DURING MY DRIVE HOME YESTERDAY, THE HEATER GOT EXTREMELY HOT AND FELT IT WAS BURNING MY BACK EVEN WITH A HEAVY COAT ON, ALSO SMELLED LIKE SOMETHING IS BURNING. I TURNED THE HEATER OFF BECAUSE OF SAFETY CONCERNS. THE SEAT STILL HAS BURNED SMELL TO IT NEXT DAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10554393December 2, 2013SEATS
THE DRIVER'S SEAT HEATER GOT BURNING HOT, AND IT BURNT THE LEG AT A SPOT, THE INJURY WAS MINOR; WHEN THE HEATER WAS OFF THE PROBLEM DISAPPEARED. I AM NOT USING THE HEATER NOW AS IT IS INTOLERABLY HOT AND MIGHT CREATE FIRE HAZARD. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 1
- Deaths:
- 0
- #10550019October 29, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE TRANSMISSION SLIPPED BETWEEN SECOND AND THIRD GEARS. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 110,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10549689October 27, 2013POWER TRAIN
WHILE DRIVING AROUND 30-50 MILES AN HOUR MY VEHICLE HAS BEEN MAKING A SHUDDERING NOISE WITH A VIBRATION AND WHILE THIS IS HAPPENING THE RPMS WITH MOVE UP AND DOWN WITH AS THE SHUDDERING PROGRESSES. IT SEEMS AS THOUGH THIS IS A COMMON PROBLEM WITH THE YEAR AND MAKE OF THE VEHICLE. I HAVE TAKEN IT TO THE DEALERSHIP TO VERIFY THAT I NEED TO HAVE MY TORCH CONVERTER REPLACED AND IT WILL COST AROUND $1700.00 TO FIX IT. I'M CONCERNED FOR THE SAFETY OF MY VEHICLE AS IT COULD CAUSE THE WHOLE TRANSMISSION TO GO OUT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544153September 17, 2013EXTERIOR LIGHTING
THE HEADLAMPS BEGAN TAKING IN MOISTURE AND THEN SHORTING OUT EVERY TIME IT RAINS. WHEN YOU SEARCH ON THE INTERNET, IT IS AN OVERWHELMING PROBLEM IN PRIMARILY 2004-2006 HONDA PILOTS. I TOOK IT IN FOR THE WIRING RECALL BUT THE DEALER SAID THERE WAS NOTHING HE COULD DO. THEY JUST SHORTED OUT AGAIN WHILE I WAS DRIVING AT NIGHT. VERY DANGEROUS. THIS HAS HAPPENED AT LEAST 6 TIMES. ALTHOUGH THE WIRING WAS RECALLED, ONLY THE HEADLIGHTS COLLECT MOISTURE AND RUST. I HAVE TRIED TO CONTACT HONDA AT 1-800-999-1099 AND THEY HAVE CONTINUALLY SAID THEY WOULD GET BACK TO ME BUT NEVER HAVE. ER.YOU IN ADVANCE FOR YOUR HELP IN THIS MAT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0