Honda Pilot Complaints (2013)

272 consumer complaints on file.

#10594833May 29, 2014
ENGINE
CRACKED OR DAMAGED PISTON RING OR RINGS...SPARK PLUG DAMAGED...."IN MY OPINION"THE ENGINE WILL NEVER BE RELIABLE, IT WILL NEVER BE RIGHT...AT 12,000 MILES.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593477May 22, 2014
ENGINE AND ENGINE COOLING
VEHICLE HESITATES/ AND SHAKES AT 45 AND 60 MPH, VERY SCARY. TOOK CAR TO DEALERSHIP IN BLUFFTON SC MARCH 2014 AND MAY 2014. DEALERSHIP COULD NOT REPRODUCE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592512May 19, 2014
ENGINE
TL * THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS AS THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585908May 7, 2014
SUSPENSION, STEERING, POWER TRAIN
2013 HONDA PILOT. CONSUMERS WRITE IN REGARDS TO VEHICLE SHUDDERS, PULSATES AND VIBRATES INTERMITTENTLY DURING NORMAL DRIVING CONDITIONS. *SMD THE CONSUMER STATED THE SHUDDER, PULSATING AND VIBRATION OCCURRED INTERMITTENTLY DURING ANY AND ALL DRIVING CONDITIONS. THE CONSUMER WAS INFORMED BY HONDA REPRESENTATIVES AD TECHNICIANS THAT VIBRATION WAS CAUSED BY THE VARIABLE CYLINDER CONTROL SYSTEM AND IT USUALLY STARTED AFTER 1000 MILES. THE CONSUMER WAS INFORMED HONDA WAS WORKING ON A FIX, BUT MAY OR MAY NOT HAVE A SOLUTION IN THE FUTURE. ALSO, THERE WAS A VERY DISTINCT AND CONSTANT PULL TO THE LEFT IN THE STEERING SYSTEM. THE FUEL SYSTEM ALERT LIGHT ILLUMINATED AFTER THE TANK WAS FILLED WITH GAS. THE CONSUMER WAS INSTRUCTED BY THE DEALER, TO REMOVE AND REPLACE THE GAS GAP. THE ALERT LIGHT WENT OUT. THE CONSUMER STATED THE VEHICLE SHIFTED HARSHLY AND IT FELT AS THOUGH HE TRANSMISSION WAS FAILING. THE CONSUMER STATED THE PROBLEM BECAME WORSE AS TIME WENT ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585918April 30, 2014
UNKNOWN OR OTHER
MY HONDA PILOT HAS BEEN EXPERIENING AN ENGINE CUT OFF AFTER MAKING A LEFT HAND TURN -- WHEN I STEP ON THE GAS NOTHING HAPPENS FOR AT LEAST 4 SECONDS THEN I RECIEVE A RAPID ACCELERATION == I AM AFFRAIND THAT SOMEONE IS GOING TO RUN INTO THE BACK OF MY PILOT WHEN I AM NOT ABLE TO ACCELERATE AFTER MAKING A LEFT HAND TURN --- PLUS, WHEN I ENTER MY GARAGE AFTER MAKING A LEFT HAND TURN THE CARE DOESN'T RESPOND FOR 3 TO 4 SECONDS == THEN I EXPERIENCE A VERY RAPID ACCELERATIOIN -- I AM AFFRAID THAT ONE DAY I WILL HIT MY GARAGE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585247April 28, 2014
SERVICE BRAKES, POWER TRAIN
MY DAUGHTER WAS BACKING OUT OF THE GARAGE ONTO A SLOPED DRIVEWAY, APPLIED THE BRAKE, SHIFTED INTO PARK GEAR SELECTOR, EXITED AUTO TO RETRIEVE SOMETHING FROM GARAGE. NOTICED THE CAR ROLLING , ATTEMPTED TO GET IN THE CAR, AS HER TWO CHILDREN WERE IN THE REAR (AGES 6 &9).CAR ROLLED OVER HER LEG, RESULTING IN MAJOR COMPOUND FRACTURE, RESULTING IN EXTENSIVE SURGERY, METAL ROD AND SCREWS IN HER LEG. CAR ROLLED BACKWARDS CROSSING STREET INTO DITCH. POLICE REPORT INDICATES ENGINE WAS STILL RUNNING WITH GEAR IN REVERSE . HONDA CASE #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 10/21/2014 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10583597April 18, 2014
ENGINE
JUNE 2013 - (3 MOS OLD) CAR CONSISTENTLY MISFIRES RIGHT BEFORE ECO LIGHT COMES, STALLS. REQUESTED TO HAVE THIS FEATURE TURNED OFF BUT PER DEALER THIS CANNOT HAPPEN. TOLD ME THIS WAS NORMAL COULD NOT "DUPLICATE" PROBLEM. SECOND TIME (JANUARY 2014) CHECK ENGINE LIGHT CAME ON CAR LOST POWER THEN TURNED ITSELF OFF. ONCE IT STATED AGAIN TOOK DIRECTLY INTO DEALER. THEY WERE NOT ABLE TO "DUPLICATE" PROBLEM AND CAR DOES NOT STORE PROBLEM CODE. KEPT FOR 5 DAYS UPDATED SOFTWARE. CAR STILL IS NOT 100% STILL FEEL MISFIRE PRIOR TO ECO LIGHT COMING ON. 3RD TIME TAKING CAR IN APRIL 2014 CHECK ENGINE LIGHT FLASHING LOSS POWER. PULLED TO SIDE TURNED OFF CAR. WITHIN 1/2 HR HAD CAR BACK TO DEALER. COULD NOT DUPLICATE PROBLEM. THE CAR DID NOT STORE PROBLEM CODE. WITHOUT THE CODES IT IS MY WORD AGAINST THERE'S. THIS DANGEROUS NOT KNOWING IF CAR WILL DECIDE TO STALL. BARELY 13 MOS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568931March 12, 2014
ENGINE, POWER TRAIN
WHILE DRIVING IN FLORIDA AND LOUISIANA, I NOTICED A LOW-FREQUENCY BUZZING SOUND AND VIBRATION WHICH COULD BE FELT THROUGH THE STEERING WHEEL AND FLOORPAN. I BELIEVE IT IS ASSOCIATED WITH THE VARIABLE CYLINDER MANAGEMENT (VCM) FEATURE. IT COULD BE FELT WHEN THE VCM TRANSITIONED FROM 6 TO 4 CYLINDER MODE, WITH THE RPM OF 1700-1900 AND SPEEDS OF APPROXIMATELY 25, 45 AND 60 MPH. IT WOULD OCCUR WITH VERY LIGHT ACCELERATOR PRESSURE, JUST MAINTAINING SPEED, AND DISAPPEAR WHEN ACCELERATOR PRESSURE WAS INCREASED, CAUSING IT TO DOWNSHIFT AND/OR THE VCM TO TRANSITION BACK TO 6 CYLINDER MODE. THIS PROBLEM IS LESS EVIDENT HERE IN COLORADO SPRINGS (6000 FT ELEVATION), WHICH I CANNOT EXPLAIN. I DID NOT HAVE THIS PROBLEM WITH A 2008 PILOT NOR A 2008 ODYSSEY, BOTH OF WHICH HAD A SIMILAR VCM FEATURE. MY LOCAL HONDA TECH COULD "NOT DUPLICATE" MY CONCERN AND SAID IT WAS "OPERATING NORMALLY". THE TRANSMISSION ALSO "HUNTS" BETWEEN 4TH AND 5TH GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568588March 11, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT A LOUD METAL NOISE EMITTED FROM THE FRONT DRIVER'S SIDE WHEN THE BRAKE PEDAL WAS ENGAGED, WHICH ALSO CAUSED THE VEHICLE TO VIBRATE. THE DEALER REPLACED THE FRONT BRAKES HOWEVER THE FAILURE WAS NOT CORRECTED. THE LOUD METAL NOISE WAS HEARD EACH TIME THE BRAKE WAS ENGAGED. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE DID NOT EXHIBIT A BRAKE FAILURE BECAUSE THEY WERE UNABLE TO HEAR THE NOISE THAT THE CONTACT WAS REFERENCING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 10,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567780March 7, 2014
ENGINE
75% OF THE TIME THE VEHICLE IS IN ECO MODE THE ENTIRE VEHICLE VIBRATES AND SHUDDERS. THE EFFECT VARIES FROM ANNOYING TO SEVERE. IT HAPPENS AT ALL SPEEDS. THESE ARE THE SAME CONDITIONS THAT HAVE BEEN STATED BY NUMEROUS OWNERS. I EXPECT MAJOR PRE-MATURE DAMAGE TO THE ENGINE AND DRIVE TRAIN. HONDA REFUSES TO ADMIT TO THE DEFECT AND HAS NO FIX FOR THE DEFECT. RIDICULOUS!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567653March 6, 2014
ENGINE
TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO ENTER A PARKING GARAGE, THE VEHICLE JERKED VIOLENTLY AND CRASHED INTO A CONCRETE BARRIER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16000. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10567297March 4, 2014
UNKNOWN OR OTHER
ONGOING DISTURBING SHUDDER OR VIBRATION APPARENTLY RELATED TO THE VCM/ECO FEATURE. THE RELATIONSHIP SEEMS TO CORRELATE WITH THE VISUAL ECO DISPLAY ON THE DASHBOARD. THE ISSUE CAN BE CATEGORIZED BY PROGRESSING THROUGH THREE STAGES OR MODES AS SPEED AND DRIVING CONDITIONS VARY. THE FIRST MODE CAN BE CHARACTERIZED AS A HOWLING (SIGNIFICANT AUDIBLE TONE CHANGE) FROM THE ENGINE RIGHT BEFORE THE VIBRATION BEGINS, WHICH IS THE SECOND MODE. THE SECOND MODE IS THE VIBRATION/SHUDDER MOST PREDOMINATELY AROUND 44 MPH, BUT CAN OCCUR AT OTHER SPEEDS - DEPENDING ON THE "LOAD" ON THE ENGINE. THE SHUDDER/VIBRATION CAN VARY FROM A HIGH FREQUENCY VIBRATION (LIKE GOING OVER SMALL NARROW RUMBLE STRIPS) TO A MORE PRONOUNCED SHUDDER, BOTH OF WHICH IS CAN BE FELT BY PASSENGERS AND/OR DRIVER. IN GENERAL, THE PILOT WILL VIBRATE/SHUDDER CONSISTENTLY, APPARENTLY WHEN THE VCM FEATURE IS IN TRANSITION. HOWEVER, ON TWO OCCASIONS, A THIRD MODE OCCURRED: VERY SUDDENLY WHILE DRIVING ABOUT 45 MPH OR SO, BY SURPRISE, THE PILOT SHOOK (FRONT END AREA) TO SUCH A INTENSE DEGREE THAT IT IMPULSIVELY CAUSED THE DRIVER OF THE PILOT TO PULL-OVER AND STOP. NOT KNOWING WHAT REALLY IS GOING ON IS CAUSING SOME TREPIDATION ABOUT WHETHER TO EVEN DRIVE THE CAR. TOOK PILOT INTO THE DEALER AND EXPLAINED THESE MODES. DEALER WAS AWARE OF THE VCM RELATED VIBRATIONS AND SAYS THAT IS THE WAY IT WORKS AND NOTHING THEY CAN DO. BUT, TO ME THIS IS A REAL SAFETY ISSUE. A BRAND NEW (RATHER COSTLY) CAR SHOULD NOT BEHAVE THIS WAY. MOREOVER, IT SEEMS SUCH REGULAR ONGOING VIBRATION/SHUDDERING CAN QUICKLY NEGATIVELY IMPACT THE INTEGRITY OR LONGEVITY OF THE ENGINE/DRIVE TRAIN, ETC., AS MOST MECHANICAL THINGS GENERALLY DO NOT LIKE VIBRATIONS WHICH QUITE OFTEN IS A SIGNIFICANT SOURCE OF WEAR AND TEAR. AS THE OWNER ONE MUST ASK THINGS LIKE: WILL THE ENGINE EVEN "SURVIVE" THIS IN THE LONG RUN? WILL THIS CAUSE MORE FREQUENT REPAIRS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567305March 4, 2014
ENGINE AND ENGINE COOLING
THE VCM (VARIABLE CYLINDER MANAGEMENT) SYSTEM CAUSES JERKING AND VIBRATIONS, PERIODICALLY, DURING THE CHANGE FROM "ECO" MODE TO FULL CYLINDER OPERATION. I HAD THE SERVICE MANAGER DRIVE WITH ME AND ON THAT TRIP, THE PROBLEM COULD NOT BE DUPLICATED. THE SALES AND SERVICE MANAGER SAID THAT THEY HAD NEVER HEARD OF THAT BEING A PROBLEM. I NOW SEE THAT HONDA HAS HAD THIS PROBLEM FOR SEVERAL YEARS. THE COMPANY REFUSES TO ACKNOWLEDGE AND FIX THE OBVIOUS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566684March 2, 2014
ENGINE
ENGINE VIBRATION IN ECO MODE. IT HAS GROWN STEADILY WORSE SINCE NEW. THIS IS COMPLETELY UNACCEPTABLE FOR A WELL ENGINEERED VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565680February 24, 2014
POWER TRAIN
WHEN SHIFTING FROM PARK TO DRIVE, VEHICLE EMITTED AUDIBLE NOISE FROM WITHIN CABIN AND OUTSIDE THAT SOUNDED LIKE A CLUSTER OF FAST METALLIC CLAPPING/SNAPPING NOISES. THE NOISE WAS ACCOMPANIED AND FOLLOWED BY AN OBSERVED SHAKE AND HESITATION TO ENGAGE THE VEHICLE. EVENTUALLY, THE MOTION TO TRANSITION INTO A ZERO GAS COASTING SPEED, WAS ACCOMPANIED BY A LURCH TO VEHICLES DEFAULT DRIVE WHEN PULLING OUT OF A DRIVEWAY. THE FIRST NOTICEABLE INCIDENT OF THIS BEHAVIOR WAS EXPERIENCED IN THE NOVEMBER 2013 TIME FRAME, WHILE IN A DRIVE-THRU AT A RESTAURANT, WHEN SHIFTING FROM PARK TO DRIVE, AND AFTER ORDERING, THE VEHICLE LURCHED FORWARD WHILE PERFORMING THIS TRANSMISSION SHIFT. THE VEHICLE IS WITH THE DEALER FOR A REPEAT SERVICE CALL TO OBSERVE THIS PATTERN OF SHIFT CHANGE BEHAVIOR. THERE MAY HAVE BEEN A FEW MORE INCIDENTS OF THIS HAPPENING, BUT THESE TWO ARE THE MOST NOTICEABLE THAT CAN BE RECOLLECTED AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564741February 18, 2014
ENGINE
I HAVE HAD THIS PILOT FOR A YEAR AND ITS PERFORMANCE HAS BEEN GOING DOWNHILL. WHEN THE ECO ENGAGES, THE CAR STARTS TO SHUDDER AND SOUND LIKE IT IS GOING TO STALL. I NEED TO PRESS ON THE GAS TO GET THE CAR GOING AGAIN. THIS HAPPENS AT ANY MPH AS IT OCCURS WHEN THE ECO LIGHT TURNS ON. THE DEALERSHIP IS AWARE OF THIS ISSUE AND STATES ITS A FLAW OF THE 2013 PILOT AND CANNOT BE FIXED. THEY ALSO CALL IT NORMAL. I DO NOT FEEL SAFE IN THIS VEHICLE AND I DO NOT CONSIDER IT NORMAL FOR THE CAR I AM DRIVING TO SOUND LIKE IT IS GOING TO TURN OFF. PIAZZA HONDA OF LIMERICK STATES THEY CAN HOOK THIS CAR UP TO A COMPUTER TO ENSURE THAT THERE IS NO PROBLEM BUT TOLD ME OVER THE PHONE THAT IT WAS A KNOW ISSUE, BASICALLY TELLING ME I AM WASTING MY TIME. THIS ISSUE SHOULD BE FIXED, OR RECALLED AS IT IS UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563777February 10, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE SHUTTERS TERRIBLE AT CERTAIN SPEEDS/RPM. HAVE TO ADJUST ACCELERATION TO GET IT TO STOP. HUGE SAFETY ISSUE. NOT NORMAL OPERATION FOR A NEW VEHICLE. IT'S CRIMINAL THAT HONDA CLAIMS ITS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561903January 28, 2014
POWER TRAIN, ENGINE
EVER SINCE I PULLED OFF THE NEW CAR LOT,,,,, VEHICLE HAS VIBRATION AT 1500 TO 2000 RPM. IT IS SLIGHT BUT VIBRATES THROUGHOUT VEHICLE. ANNOYING IS THE PERFECT DESCRIPTION. GOES AWAY WITH SLIGHT ACCELERATION. SEEMS TO BE RELATED TO ECO BEING IN OPERATION. I SEE SAME COMPLAINT IN OTHER POSTS. I BELIEVE IT IS A ROOKIE DESIGN FLAW IN POWER TRAIN. A $40,000 VEHICLE SHOULD BE WITHOUT THIS DEFECT. I ALSO OWN A 2010 PILOT THAT OPERATES WITHOUT ANY VIBRATION AT ANY SPEED OR LOAD UPON ENGINE/DRIVETRAIN. THIS IS MY SECOND "HONDA" COMPANY VEHICLE. I WISH I HAD THE 1ST ONE BACK. YOU CAN IMAGINE MY FRUSTRATION WITH MY 2013 HONDA PILOT. HONDA..... CAN YOU OWN UP TO THIS FLAW AND FIX? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560250January 16, 2014
POWER TRAIN, ENGINE
WHEN SLOWING DOWN TO MAKE A LEFT TURN, AS I START THE TURN THE ENGINE HESITATES AND THERE IS NO RESPONSE. THE CAR SEEMS TO HAVE NO POWER AND COASTS 4 OR 5 SECONDS BEFORE RESPONDING NORMALLY. THIS IS VERY DANGEROUS IN HIGH TRAFFIC CONDITIONS. THIS PROBLEM HAS ALSO OCCASIONALLY OCCURRED STARTING OFF FROM A TRAFFIC SIGNAL, AND MAKING RIGHT TURNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559394January 10, 2014
ENGINE, POWER TRAIN
THE VEHICLE STARTS TO SHUDDER AND VIBRATE AT VARIOUS SPEEDS. YOU MUST SLOW DOWN OR SPEED UP TO GET IT TO STOP VIBRATING. WE BOUGHT THIS HONDA PILOT BECAUSE WE DRIVE ON A LOT OF SLICK ROADS. I FEEL THIS MAKES IT VERY UNSAFE FOR MY FAMILY. ALONG WITH BEING UNSAFE, IT IS VERY ANNOYING AND WITH IT BEING A NEW VEHICLE, WE SHOULD NOT HAVE TO ACCEPT THIS. THE DEALERSHIP SAYS IT IS A NORMAL OPERATION OF VCM. AMERICAN HONDA TELLS ME THE SAME THING. I DON'T AGREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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