Honda Pilot Complaints (2018)

442 consumer complaints on file.

#11592397June 4, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle hesitated while responding. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The local dealer was contacted and informed the contact that the part for the recall repair was expected to be available in the Fall of 2024. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 78,500. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591197May 29, 2024
FUEL/PROPULSION SYSTEM
We continue to experience stalling while driving our Honda Pilot exactly as described in the Recall. We took our vehicle to Honda, but because they were unable to duplicate our problem and this problem does not generate an error code, they sent us home without any repair. Honda has said they have limited parts to make the replacement, so they are holding parts at their HQ and not allocating any to dealers. So, we, like most other Honda Pilot owners, continue to have to drive vehicles that may be unsafe. When driving in traffic, our vehicle has lost power for several seconds, which can be dangerous if we are in a passing mode or needing power to maneuver safely. We ask the Traffic Safety Administration to engage with Honda to accelerate their processes to effect required repairs before we or others are injured. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591035May 28, 2024
FUEL/PROPULSION SYSTEM
My 2018 Honda Pilot has a fuel injector recall. Per Honda, "Safety Consequence: An inoperable fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury." - My car is hesitating with acceleration at low (20-25mph) along with (45-55mph). The RPMs do not stay steady and the car is hesitating to shift into gear. - I called Westbrook Honda, Westbrook, CT on [XXX] to inquire and was told I would know if the car was part of the recall because it will stall. - Unsatisfied, I took my car to Brandfon Honda, Branford, CT for diagnosis on [XXX] and was told by service that if it's an issue they will prioritize it since the part will not be available until Fall 2024. Brandfon Honda is advising 4 other recommendations to see if it will fix the problem versus addressing the fuel injector recall which points to what is the issue with the car (as advised by my independent auto shop) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590541May 24, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590299May 23, 2024
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, ELECTRICAL SYSTEM, POWER TRAIN
“Transmission system problem” message is displayed. Vehicle still runs fine, but reverse camera becomes disabled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590368May 23, 2024
FUEL SYSTEM, GASOLINE
The contact's husband owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that her husband informed her that the vehicle had experienced a loss of motive power while driving. No further information was provided. The local dealer and another unknown dealer were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,690. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590116May 22, 2024
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2018 Honda Pilot. The contact stated that while his wife was stopped at a stop light, the vehicle inadvertently lost motive power; however, the vehicle was able to immediately restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The STOP/START warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 94,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590088May 22, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel injectors needed to be replaced; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589834May 21, 2024
ENGINE
The vehicle's auto stop/start function shut down power to the engine at an intersection and would not restart. The vehicle was unable to move at a busy intersection and would not manually restart either. A dealer or independent service center has not reproduced the problem, but I do see plenty of other cases on different automotive forums. The vehicle has not been inspected by the manufacturer, police, insurance, or others. There were no warning lights or other symptoms prior to the engine shut down. This has happened on more than one occasion and usually in the summer months when the A/C system is running. It doesn't seem to be an issue without the A/C running. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589916May 21, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel system, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589971May 21, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589601May 20, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 30 MPH and attempting to accelerate, the vehicle hesitated before responding as needed. There were no warning lights illuminated. The dealer was contacted, and flushed the fuel system twice; however, the failure persisted. The manufacturer was not made aware of the issue. The failure mileage was 45,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589618May 20, 2024
FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2018 Honda Pilot. The contact stated while depressing the accelerator pedal from a complete stop, the vehicle hesitated to respond. The contact stated that the failure had been recurring while driving from a complete stop, nearly causing a crash. The vehicle was taken to the dealer; however, the failure could not be duplicated, and the failure recurred. The vehicle was taken back to the dealer, where it was determined that the failure could be related to the fuel injectors and the transmission. The TCM software was updated, and a transmission flush was performed; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), and related the failure to the recall; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 44,155. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589440May 18, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Misfire code cylinder 4 injector
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589476May 18, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589177May 16, 2024
ENGINE
The contact owns a 2018 Honda Pilot. The contact stated that while driving or parked, the vehicle hesitated to accelerate as intended. No warning lights were illuminated. The vehicle was taken to a local dealer however, the cause of the failure was not determined. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was contacted; however, no assistance was provided. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588372May 13, 2024
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
This issue started last year upon purchasing my used Honda Pilot. The gas save mode that allows the engine to shut off at stops and restart does not work properly. Rather than the engine restarting, the car will instead shut down. Taking about 2-3 minutes to have to put the car in park and being able to restart after several attempts. The Pilot was taken to Honda last year where they did a computer upgrade. This issue happened again last week on 5/8/2024 and again this morning, 5/13/2024. This can cause a safety issue as the car is stopped at a stop sign or a light, and when traffic is trying to move, I am holding traffic up which may cause cars to attempt to go around or cause an accident. I need to know why this is happening and when Honda plans to have a solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586031April 30, 2024
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I am experiencing a delay in acceleration. This can occur when I am completely stopped and press the gas, there is a delay (3-5 seconds) and then the car jerks forward and accelerates quickly. Or, when I've slowed down to almost a stop, begin a turn, step on the gas and it won't accelerate for a couple of seconds, almost causing an accident on several occasions. This occurs about once every 10-15 times I drive the vehicle. It's unpredictable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585710April 28, 2024
FUEL/PROPULSION SYSTEM
Honda Of Rockwall Texas says this remedy is not available yet. But it clearly is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584524April 22, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The adaptive cruise control doesn't work for the vehicle in front of me but the vehicle on the side. It will slam on the brakes when there is no vehicle in front of me but with a vehicle on the side. Tbsi has almost caused numerous accidents. The automatic braking/forward Collison warning happens when a vehicle is passing me going the oposite direction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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