Honda Odyssey Complaints (2016)

271 consumer complaints on file.

#11397411February 22, 2021
STRUCTURE:BODY
WHILE STATIONARY, THE C02ABLE FOR THE AUTOMATIC SLIDING DOOR SNAPPED ON THIS MINIVAN, AND ANOTHER I OWNED. THIS RENDERS THE DOOR INOPERATIVE, AND IS A SAFETY ISSUE SHOULD PASSENGERS BECOME TRAPPED INSIDE. THE DOOR EITHER WON'T OPEN, OR CANNOT BE OPENED MANUALLY BECAUSE THE REMAINING CABLE HOLDS IT SHUT. THE DIAMETER OF THE CABLE APPEARS INCREDIBLY SMALL, AND MUCH TOO WEAK TO ADEQUATELY OPERATE THE DOOR. REPLACEMENT CABLES CAN BE PURCHASED ONLINE THAT PURPORT TO HAVE TWICE THE TENSILE STRENGTH. HONDA CONTINUES TO USE DEFECTIVE CABLES AND SHOULD BE MADE TO CORRECT THIS, INSTEAD OF CHARGING CONSUMERS $1500 TO FIX THE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389766January 25, 2021
FUEL/PROPULSION SYSTEM
MY DAUGHTER WENT TO FILL UP THE GASOLINE IN VAN, IT WAS ALL LEAKED OUT. SHE CALLED PLANO FIRE DEPARTMENT, HE PUT ABSORBANT ON THE GROUND AND TURN THE CAR ON, SHE CAME HOME WITH LITTLE OR NO GAS IN TANK.I CALLED NEXT DAY TO HONDA DEALER AND WAITING FOR THEIR RESPONSE,WAITING FOR THEIR CALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389778January 25, 2021
SEATS
UPON HEAVY BRAKING THE LEFT (DRIVER SIDE) SECOND ROW SEAT RECLINER COLLAPSED AND FOLDED OVER. SEAT NOW DOES NOT LOCK IN UPRIGHT POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386781January 6, 2021
ELECTRICAL SYSTEM
IN COLDER WEATHER THE BACK LIFT HATCH WILL NOT OPEN OR YOU HAVE TO TRY AND WARM IT UP SOMEHOW. DURING WARM WEATHER IT WILL OPEN RIGHT AWAY BUT WHEN IT COLD YOU HAVE TO STAND THERE WITH YOUR HAND ON THE BUTTON FOR 5 MINS OR IT MAY NOT OPEN UP AT ALL. PRIOR YEAR MODELS HAD THIS SAME PROBLEM AND THERE IS A RECALL BUT NOT THIS YEAR. I TOOK IT IN AT THE START OF SPRING AND BEFORE MY EXTENDED WARRANTY WENT OUT AND TOLD THEM THE PROBLEM, THEY SAID THEY FIXED IT BUT REPLACED A LATCH. IT WORKED FINE BECAUSE IT WAS WARM WEATHER AND SUMMER CAME BUT THE FIRST COLD NIGHT IN SEPTEMBER IT WOULDN'T WORK. I WENT BACK IN AND BECAUSE IT HAD BEEN MONTHS AND SO MANY MILES THEY WOULDN'T FIX IT WHICH IS CRAZY CONSIDERING PREVIOUS MODELS HAD A RECALL AND THEY SHOULD HAVE REPLACED THAT PART AND NOT SOMETHING IT WASN'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383360December 14, 2020
ELECTRICAL SYSTEM
THE CAR IS STATIONARY. THE SAME THING OCCURS IF THE VAN IS RUNNING OR NOT. THE REAR HATCH OPEN SWITCH DOES NOT WORK WHEN THE OUTSIDE TEMPERATURE IS COLD. THE MINUTE THE OUTDOOR TEMPERATURE WARMS UP I CAN OPEN THE REAR HATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375510November 19, 2020
STRUCTURE
2016 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO PAINT BUBBLING AND PEELING ON VEHICLE. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375271November 18, 2020
ENGINE
DEFECTIVE PISTON RINGS ARE CAUSING SPARK PLUGS MISFIRE AND FOUL. THE SCENARIO SEEMS TO BE SIMILAR TO THE CLASS ACTION SUIT AS PER CASE NO. 3:12-CV-1377-SI. UNFORTUNATELY, IT WOULD APPEAR THAT THE DEFECTIVE PISTON RINGS ISSUE WAS NOT RESOLVED. I'M CONCERNED THAT ANY REPLACEMENT WILL RESULT IN THE SAME ISSUE AGAIN WITH CONTINUED DRIVING. HONDA DEALERSHIPS ARE AWARE OF THE ISSUE AND HONDA US OFFERS VERY MINIMAL ASSISTANCE ON THE REPAIR. HOWEVER, THEY SHOULD BE FULLY LIABLE FOR SELLING CARS WITH DEFECTIVE DESIGN, ESPECIALLY AFTER THE PRIOR CASE. WHEN THIS ISSUE OCCURRED, IT PUT MY FAMILY IS AN UNSAFE CONDITION BECAUSE VEHICLE SUDDENLY LOST POWER AND THE ENGINE BEGAN TO STUTTER. AT THIS POINT MY VEHICLE IS UNDRIVABLE AND THIS HAS CONTRIBUTED TO FINANCIAL BURDEN IN AN ALREADY DIFFICULT YEAR DUE TO THE PANDEMIC. HONDA SHOULD OWN THIS ISSUE FOR THE 2016 MODEL YEAR THROUGH FULL COMPENSATION ON REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366791October 28, 2020
SEAT BELTS
PURCHASED A NEW 2016 HONDA ODYSSEY IN 2016. I NOTICED MY SEAT BELT WAS STARTING TO FRAY IN LATE AUG 2020. I CALLED 2 LOCAL HONDA DEALERS AND SPOKE TO SERVICE. I ASKED ABOUT THE SEAT BELTH, I WAS TOLD NO RECALL, AND HONDA DOES NOT COVER THE MATERIAL. IT IS COSMETIC. I FAIL TO SEE HOW A FRAYING BELT IS COSMETIC. THE MECHANIC WHO REPLACED THE BELT SYSTEM FET THAT THE BELT MAY NOT HOLD IF THERE WAS A FRONT END COLLISION. I ASKED HONDA TO REIMBURSE ME. THEY DECLINED STATING THAT THE WEB MATERIAL OF THE BELT WAS NOT COVERED. IT WAS A SAFETY HAZARD. THE MECHANIC STATED HE HAD NEVER SEEN ANYTHING LIKE THIS. I FEEL HONDA IS IGNORING THIS SINCE THIS MAY BE AN ISOLATED CASE. IT IS CLEARLY A HAZARD, AND A DEFECTIVE BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366278October 25, 2020
POWER TRAIN
STARTED WITH TRANSMISSION JUDDERING AT 45,000 MILES. TOOK IT IN FOR A FIX AND IT GOT FLUSHED AND REPROGRAMMED UNDER WARRANTY. NOW AT 77,000 IT SLIPS IN AND OUT OF GEAR WITH A BANG AND A BIG JOLT. I WAS DRIVING AT A LOW RATE OF SPEED IN MY NEIGHBORHOOD. TURNED ONTO MAIN ROAD AND TRIED TO ACCELERATE AND IT JUST SLIPPED INTO A LOWER GEAR WITH A BANG. NOT GOOD ACCELERATION. TURNED AROUND AND WENT HOME. SLIPPED IN AND OUT OF GEAR A LOW RATE OF SPEED. NOT SAFE TO DRIVE ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362292October 1, 2020
STEERING
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL CLICKING SOUND IN THE STEERING COLUMN WHILE TURNING THE STEERING WHEEL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE STEERING COLUMN SHOOK EACH TIME THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO UNIVERSITY HONDA (2150 NW 9TH ST, CORVALLIS, OR 97330) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE STEERING COLUMN. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351557August 27, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HAD EXPERIENCED HARD SHIFTING WHEN SWITCH GEARS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (GERMAIN HONDA LOCATED AT 2601 S STATE ST, ANN ARBOR, MI 48104) WHO PERFORMED A TRANSMISSION SOFTWARE UPDATE BUT THE FAILURE CONTINUED TO OCCUR. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350387August 20, 2020
STRUCTURE:BODY
TRYING TO GET A MAJOR SAFETY ISSUE ESCALATED AS THE DEALERS (TOOK TO TWO DIFFERENT DEALERS) DON'T SEEM TO BELIEVE ME THAT THIS IS HAPPENING. I HAVE A 2016 HONDA ODYSSEY, BOUGHT USED. THE DRIVER SIDE POWER SLIDING DOOR RECENTLY STOPPED OPENING PROPERLY AND STOPS HALF WAY THROUGH OPENING ON OCCASION. THERE IS A FUNDAMENTAL PROGRAMMING ISSUE THAT BY-PASSES THE SAFETY PINCH POINT FEATURE WHEN THE DOOR FAILS TO OPEN AND THE DOOR AUTOMATICALLY STARTS TO CLOSE. THE DOOR STARTS TO CLOSE AND SMASHED MY WIFE BETWEEN THE DOOR AND THE FRAME OF THE VAN. THE PROGRAM SHOULD NOT BY-PASS THE PINCH POINT SAFETY FEATURE IF IT SEES A DOOR FAILURE TO OPEN ALARM. I TESTED THE PINCH POINT SAFETY FEATURE AND IT WORKS PERFECTLY WHEN THE DOOR OPENS AND CLOSES PROPERLY. MY VEHICLE IS NO LONGER UNDER WARRANTY, BUT THIS IS A BIG SAFETY CONCERN AS THAT COULD HAVE BEEN MY KIDS GETTING SMASHED. THE VEHICLE WAS STATIONARY AND MY WIFE WAS LOADING MY YOUNG KIDS IN TO THE VAN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11348870August 12, 2020
POWER TRAIN
AFTER PUCHASING MY CAR, THE TRANSMISSION STARTED SLIPPING ON A REGULAR BASIS. BETWEEN 5-40 MPH IT'S LIKE THE CAR DOESN'T KNOW HOW TO SHIFT GEARS AUTOMATICALLY AND JOLTS EVERY ADDITIONAL 5MPH OR SO. SEEMS VERY UNSTABLE. IT HAS BEEN A PROBLEM SINCE ABOUT 28K MILES. WE'RE AT 51K AND IT STILL DOES IT EVERY TIME WE DRIVE. THERE ARE NO DIAGNOSTIC CODES THAT SHOW UP (WE WENT TO SEVERAL DIFFERENT REPAIR PLACES) AND ARE TOLD IT'S IMPOSSIBLE TO DO ANYTHING ABOUT OTHER THAN REBUILD THE TRANSMISSION. THIS IS ABSOLUTELY NOT WHAT SHOULD HAPPEN ON A CAR AT LESS THAN 30K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342101July 29, 2020
STRUCTURE:BODY
ON BOTH OF THE SLIDING REAR DOORS, RUST HAS FORMED ON THE LOCKING MECHANISM AND BOLT THAT IS AFFIXED TO THE DOOR. I AM VERY CONCERNED THAT THE RUST WILL MAKE THE DOOR NOT LOCK PROPERLY OR COME LOOSE DURING OPERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331896July 1, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, AN ABNORMALLY LOUD BOOMING SOUND WAS HEARD. AFTER STOPPING TO INSPECT THE VEHICLE, IT WAS DISCOVERED THAT THE GLASS SUNROOF HAD EXPLODED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WILLIAMS HONDA LOCATED AT 2650 US HWY 31, TRAVERSE CITY MI 49684 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326253May 27, 2020
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
THE DRIVER SIDE AUTOMATIC SLIDING PASSENGER VAN DOOR OPERATED IMPROPERLY - AS THE DOOR WAS MOVING BACKWARD TO OPEN, OUR 3 YEAR OLD GRANDDAUGHTER SLIPPED AND HER HEAD WAS LODGED BETWEEN THE INSIDE DOOR FRAME AND DOOR THE DOOR LODGED HER HEAD AND STOPPED MOVING-BACKWARD, TRAPPING HER HEAD, PLACING EXTREME PRESSURE ON HER SKULL. WE COULD NOT GET THE DOOR TO RELEASE FOR SEVERAL MINUTES. SHE WAS SCREAMING - CAUSING HER SIBLINGS MUCH TERROR AS WE WORKED TO FREE HER FROM THE ENTRAPMENT. WE WERE VERY FORTUNATE THAT WE WERE ABLE TO GET HER RELEASED. SHE WAS SEEN BY HER PEDIATRICIAN IMMEDIATELY AFTER HER GETTING HER OUT. I WILL SEND PICTURES. SHE IS LUCKY SHE DIDN'T GET HER SKULL CRUSHED OR LOSE AN EYE WE REACHED OUT TO HONDA - THEIR RESPONSE WAS THE DOOR OPERATED AS IT SHOULD WOW WE HAVE BEEN OWNERS OF MANY HONDA'S AND BOTH OUR DAUGHTER AND WE OWN A ODYSSEY AS SHE HAD TRIPLETS IN 2016 AND WE BOTH FELT HONDA WAS A SAFE CHOICE WE DO NOT WANT ANOTHER CHILD OR FAMILY TO EXPERIENCE THIS TRAUMA - NOR LOSE A CHILD BECAUSE OF IT. ALL OUR GRANDKIDS HAVE BEEN TRAUMATIZED BY THIS INCIDENT - AS WAS OUR DAUGHTER - HER MOTHER AND I. OUR DAUGHTER HAS SINCE TEASED IN THIS VAN. AGAIN WE BELIEVE THIS IS SERIOUS AND MEASURES SHOULD BE PUT IN PLACE TO PRECLUDE THIS THE VEHICLE WAS OFF PARKED IN OUR DAUGHTERS DRIVEWAY THE DOOR HAD MALFUNCTIONED ONCE BEFORE AND LOOKED AT BY HONDA DEALER. HONDA CARS OF AIKEN, AIKEN SC *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11322555April 28, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING, AN AUDIBLE BEEPING ALARM INDICATED THAT A DOOR WAS AJAR, EVEN THOUGH ALL DOORS WERE CLOSED. THE CONTACT INDICATED THAT THE ALARM WAS CONSTANT AND WAS ONLY DEACTIVATED WHEN THE VEHICLE WAS NOT IN MOTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321682April 20, 2020
ENGINE
SUDDEN LOSS OF ENGINE POWER WHILE ATTEMPTING TO MERGE ON A HIGHWAY. FORTUNATELY I HAD A SHOULDER TO ESCAPE ONTO AS I COULD NOT MAKE IT UP TO HIGHWAY SPEED AND COULD NOT MERGE. FOUND OUT AFTERWARDS THAT THE CAUSE WAS SPARK PLUG FOULING AS A BUILD UP OCCURS DURING ECO MODE AS OIL BYPASSES THE PISTON RINGS ON CYLINDERS EQUIPPED WITH THE HONDA VCM (VARIABLE CYLINDER MANAGEMENT) SYSTEM. THE BUILD UP CONTINUES UNTIL THE ENGINE BEGINS TO MISFIRE AND TRIGGERS THE CHECK ENGINE LIGHT AND THE ENGINE RUNS ROUGH, STUMBLES AND DRIVES IN 'LIMP ALONG' MODE. THIS PROBLEM HAS OCCURRED MULTIPLE TIMES (FIRST OCCURRENCE 03/25/2019, LATEST OCCURRENCE 04/16/2020) AND MY LOCAL HONDA SERVICE CENTER HAS FOUND DIAGNOSTIC TROUBLE CODE P0302 INDICATING A MISFIRE CONDITION IN CYLINDER #2. HONDA SERVICE PEOPLE CALL IT THE 'PISTON RING PROBLEM' AS IT IS A WELL KNOW MANUFACTURING DEFECT THAT HONDA DESCRIBES IN TSB 13-081 AND RESULTED IN A CLASS ACTION LAWSUIT (CASE NO. 3:12-CV-1377-SI) AGAINST HONDA. THE LAWSUIT WAS SETTLED IN 2014 AND ALL 2008 THRU 2013 HONDA ODYSSEY MODELS WERE COVERED AND GIVEN AN EXTENDED 8 YEAR UNLIMITED MILEAGE DRIVE TRAIN WARRANTY IN THE SETTLEMENT. APPARENTLY THE DEFECT WAS NOT CORRECTED IN LATER MODELS AS MY 2016 HONDA ODYSSEY IS NOW EXHIBITING THE SAME EXACT SYMPTOMS. MY HONDA WAS 3 YEARS OLD AND HAD 69K MILES AT THE TIME OF THE FIRST OCCURRENCE. THE PROBLEM HAS REOCCURRED MULTIPLE TIMES AND YET HONDA HAS DECLINED TO COVER THE $3000 COST OF REPLACING THE PISTON RINGS (AS RECOMMENDED BY THE HONDA SERVICE CENTER) STATING THAT MY VEHICLE IS OUT OF WARRANTY AND MY VIN IS NOT COVERED BY THE SETTLEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318569March 18, 2020
STRUCTURE:BODY
2016 HONDA ODYSSEY. DRIVER SIDE SLIDING DOOR LATCHES FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE MADE A BEEPING NOISE AND THE DOOR LIGHT ILLUMINATED WHEN THE DOORS WERE NOT LATCHED. TOOK THE VEHICLE TO VIC BAILEY HONDA HONDA (500 E DANIEL MORGAN AVE, SPARTANBURG, SC 29302) WHERE IT WAS DIAGNOSED AS A SUN SENSOR DEFECT AND RETURNED TO OWNER. OWNER GOT VEHICLE HOME AND THE BEEPING OCCURRED AGAIN. OWNER TOOK VEHICLE BACK TO VIC BAILEY HONDA, AND WAS QUOTED AN ESTIMATE OF $700 FOR THE REPAIRS. THE MANUFACTURER WAS NEVER NOTIFIED BY VIC BAILEY HONDA, NOR DID VIC BAILEY HONDA OFFER TO NOTIFY MANUFACTURER EVEN WHEN ASKED TO DO SO BY THE OWNER, SO OWNER WILL FILE COMPLAINT TO MANUFACTURER. OWNER DISCOVERED NHTSA CAMPAIGN NUMBER: 18V795000 (LATCHES/LOCKS/LINKAGES) FOR THE 2018 HONDA ODYSSEY, WHICH IS LIKELY ASSOCIATED WITH THE 2016 ODYSSEY FAILURE. THE BEEPING IS CONTINUOUS UNLESS THE AUTOMATIC BACK SLIDING DOOR SWITCH IS OFF. BEEPING OCCURS WHEN IN REVERSE OR FORWARD, NOT WHEN STOPPED. DRIVER SLIDING DOOR CLOSED AND LOCK THEN REAR MOTOR WOULD UNLOCK. IT NEEDS A NEW LEFT SLIDE DOOR REAR MOTOR/LOCK ASSEMBLY. TECH RECOMMENDS NEEDS LEFT REAR SLIDE DOOR LOCK ASSEMBLY. ASR REPLACED SLIDING DOOR REAR LATCH LOCK ASSEMBLY. INSTALLED NEW LEFT SLIDING DOOR REAR LATCH LOCK ASSEMBLY AND NOT THE DOOR SHOWS CLOSED. BEEPING IS NOT OCCURRING AT THIS TIME. THE VEHICLE HAS BEEN REPAIRED IN THE AMOUNT OF $700.76. THE FAILURE MILEAGE WAS 29,000 WHEN FIRST NOTICED, BUT NOW IS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318196March 16, 2020
ELECTRICAL SYSTEM
WHILE DRIVING, THE SLIDING DOORS OPEN SENSOR WILL GO OFF. THIS CREATES A MAJOR DISTRACTION WHILE DRIVING AS IT IS A CONSTANT BEEP TRYING TO ALERT YOU THAT YOUR DOORS ARE OPEN. OBVIOUSLY WHILE DRIVING, MY DOORS ARE CLOSED. THIS HAPPENS AT LEAST ONCE A WEEK IN WHICH I AM FORCED TO SHUT OFF THE POWER SLIDING DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Odyssey