Honda Odyssey Complaints (2012)

245 consumer complaints on file.

#10919022October 26, 2016
SUSPENSION
THE REAR TIRE WENT FLAT RATHER SUDDENLY. HONDA DOES NOT MAKE THE CAMBER ADJUSTABLE (UNLIKE OTHER MANUFACTURERS), WHICH LEADS TO INNER TIRE WEAR. THIS AFFECTS THE HANDLING AND ABILITY TO BREAK. WE DID NOT HAVE AN ACCIDENT THIS TIME, BUT I AM NOT COMFORTABLE THAT THIS WON'T BE THE CASE IN THE FUTURE. HONDA DOES THIS SO THAT THE CUSTOMERS HAVE NO CHOICE BUT TO HAVE COSTLY ROUTINE MAINTENANCE AND PURCHASES (NEW TIRES). IT IS SHAMEFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915766October 13, 2016
SERVICE BRAKES, ENGINE, STEERING
THERE WAS A CHECK ENGINE LIGHT AND UPON INSPECTION, HONDA NOTIFIED ME THAT THE PISTON RING REPLACEMENT WAS NECESSARY AND THAT HONDA EXTENDED THE WARRANTY TO 100K MILES. THE PROBLEM WAS THE TIMING BELT AND FEW OTHER PARTS NEEDED TO BE REPLACED BECAUSE THEY WOULD GET DAMAGED DURING THIS WARRANTY REPAIR. HONDA REFUSED TO PAY FOR THE TIMING BELT REPLACEMENT AND MADE ME PAY ALMOST $800.00 IN PARTS AND LABOR. 2. MY CAR STARED TO VIBRATE EVERY TIME I BRAKED FROM ABOUT 15K MILES. I TOOK IT IN AND INSTEAD OF MAKING THE PROPER REPAIRS THE SERVICE CENTER HAD THE FRONT ROTORS RE-SURFACED 3 TIMES. THE PROBLEM KEPT ON COMING BACK BECAUSE THE FRONT ROTORS ARE UNDERSIZED FOR THE VEHICLE. I HAD TO BUY MY OWN FRONT ROTORS FROM A GENERIC MAKER ALONG WITH PADS TO CORRECT THE PROBLEM. IT COST ME $350 FOR PARTS AND $200 AT HONDA SERVICE CENTER TO REPAIR IT PROPERLY. 3. THERE'S A POPPING SOUND WHEN I MAKE TURNS. I'VE ADDRESSED IT AND NO ONE WILL FIX IT. I DON'T THINK ITS NORMAL THAT CLICKING AND POPPING SOUND COMES WHILE STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910289September 28, 2016
SERVICE BRAKES
HONDA ODYSSEY ARE NOT MANUFACTURING OR FABRICATING QUALITY PRODUCTS. I HAD SAME ISSUE WITH MY 2012 HONDA ODYSSEY EX AS MENTIONED IN THE LINK BELOW HTTP://WWW.CARCOMPLAINTS.COM/HONDA/ODYSSEY/2013/BRAKES/SERVICE_BRAKES.SHTML BRAKES VIBRATE EXCESSIVELY WHEN BRAKE APPLIED, AND WHEN AT LEGAL SPEEDS OF 60 OR 70 VEHICLE IS SOMETIMES HARD TO CONTROL. MY MECHANICS THAT WORK ON THESE VEHICLES AND AFTER SEARCHING THE WEB IT IS MY UNDERSTANDING THAT THE DISC DESIGN DOES NOT ALLOW FOR THE HEAT FROM BRAKING TO DISSIPATE THUS WARPING THE DISC. MY MECHANIC TRIED TO FIX IT BY SURFACING YOUR ORIGINAL DISC BUT FOUND THAT DUE TO THE CASTING OR FABRICATION ISSUES SURFACING WAS NOT POSSIBLE, AND REVEALING ROUGH RING SURFACES AGAIN AND AGAIN AFTER REPEATED RESURFACING. AS IT COULD CAUSE A SEVERE ACCIDENT, I GOT IT REPLACED RIGHT WAY TO AVOID ACCIDENT WITH AFTERMARKET ONE THAT IS RUSTED QUICKLY THAT I DO NOT LIKE. I FEEL HONDA SHOULD REPLACE THE ORIGINAL DISCS THROUGH A NEAREST HONDA DEALER WITH NEWLY DESIGNED ONES TO ALLEVIATE THIS PROBLEM. WHEN I COMPLAINED, HONDA CONSIDERED IT AS MAINTENANCE ISSUE AND PART OF THE BRAKING SYSTEM, BUT THAT IS NOT TRUE. THEIR SUPPLIER MAKES BAD BRAKE ROTOR. RESURFACING SHOULD RESOLVE THE PROBLEM, AND ROTOR SHOULD NOT REVEAL ROUGH RING SURFACE (PHOTO ATTACHED) - THIS IS GENERAL MAINTENANCE ON BRAKES. I AM HAPPY TO HAND OVER OR SHIP THE DEFECTIVE DISC IF YOU NEED IT FOR FURTHER INVESTIGATION IN RESPECT TO ITS QUALITY AND MANUFACTURING ISSUES WITH THE VENDOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891863July 30, 2016
EXTERIOR LIGHTING
LOW BEAMS ARE NOT BRIGHT ENOUGH FOR DRIVING.. CAN'T SEE SEE MOST OR ANY SIGN CLEARLY ON DARK HIGHWAY AND ROADS. VERY UNSAFE AND SCARY TO DRIVE AT NIGHT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10874012June 13, 2016
SERVICE BRAKES
VIBRATION WHEN BRAKING.. HAD TAKEN IT TO THE HONDA SERVICE TWICE, THEY SAID THE ROTORS WERE WARPED AND FIXED IT TWICE AND STILL THE ISSUE IS REPEATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873100June 7, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. WHILE DRIVING 37 MPH, THE PASSENGER SIDE AIR BAG AND THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED INDEPENDENTLY. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000. UPDATED 01/31/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872596June 5, 2016
SERVICE BRAKES
"TAKATA RECALL" I AM DRIVING AND WHEN I HAVE TO BRAKE AT A TURN, THE BRAKES DON'T WANT TO WORK. I WAS PRESSING WAY DOWN, ALMOST PUSHING AT THE FLOOR THEN THEY TAKE A GRAB. THAT'S RIDICULOUS. I DRIVE ON A ROAD WHERE VIEWS NEAR TURNS ARE NOT VISIBLE AT ALL. SOMEONE DRIVES OUT AND YOU HAVE TO BRAKE IN A SECOND, AND BRAKES DON'T WANT TO GRAB. WITH FOUR KIDS, YOU ARE PUTTING EVERYONE IN DANGER BETWEEN LIFE AND DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871412May 30, 2016
ELECTRICAL SYSTEM
THE BATTERY CUTS OUT WHEN I DRIVE THROUGH A PUDDLE OF WATER MORE THAN 2" HIGH. THE DASHBOARD BATTERY LIGHT COMES ON & THE STEERING LOCKS. THIS VERY DANGEROUS WHEN I AM MAKING A RIGHT TURN & HAVE TO DRIVE THROUGH THAT PUDDLE THAT COLLECTS ON THE CORNER. THIS IS VERY COMMON IN RAINY SOUTH FLORIDA. WHEN I'M IN THE TURN & THE BATTERY CUTS OT & THE STEERING LOCKS UP, I HAVE NO CHOICE BUT TO DRIVE STRAIGHT & PRAY THAT ANOTHER CAR IS NOT RIGHT NEXT TO ME, THAT I'LL END UP SLAMMING INTO. SEVERAL MECHANICS HAVE EXPLIANED TO ME THAT, APPARENTLY, A BATTERY CABLE IS MOUNTED TOO LOW ON THE CAR. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865168May 16, 2016
SERVICE BRAKES
LIKE MANY OTHERS HERE, I HAVE HAD PROBLEMS WITH MY ROTORS WARPING. I HAD MY FIRST PROBLEM RIGHT AFTER THE WARRANTY EXPIRED. I HAD TAKEN A LONG ROAD TRIP OVER THE SUMMER, AND THE MILES PUSHED ME OUT OF WARRANTY. I HAD TO PAY THE LOCAL HONDA DEALER TO RESURFACE THE ROTORS(OVER $200!). LESS THAN ONE YEAR LATER, I EXPERIENCED THE SAME SHAKING ETC WHEN APPLYING THE BRAKES. HONDA DID RESURFACE THEM A SECOND TIME AT THEIR COST (SINCE IT WAS WITHIN ONE YEAR). I WAS TOLD AT THAT TIME BY THE DEALER, THAT IF IT HAPPENED AGAIN, THE ROTORS WOULD HAVE TO BE COMPLETELY REPLACED. IT'S NOW 10 MONTHS LATER, AND ONCE AGAIN I AM EXPERIENCING THE PROBLEM. THE DEALER CAN'T DO ANYTHING FOR ME. I WAS TOLD BY MORE THAN ONE EMPLOYEE THAT THEY SEE THIS PROBLEM OFTEN, AND THAT THIS STYLE VAN IS MUCH HEAVIER THAN MY OLD ODYSSEY, AND THAT'S WHY THEY ARE WARPING, UNLIKE MY LAST VAN. I AM EXTREMELY FRUSTRATED! I NOW HAVE TO PAY THEM FOR NEW ROTORS AND PADS, AND I KNOW THAT IN A YEAR, WILL HAVE THE SAME PROBLEM AGAIN AND AGAIN! SHAME ON HONDA FOR NOT STANDING BEHIND THEIR PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860437April 19, 2016
VEHICLE SPEED CONTROL
CAR SUDDENLY STALLED WHILE DRIVING WITHOUT WARNING (LUCKILY IN PARKING LOT). WOULD NOT RE-START AND HAD TO BE TOWED TO MECHANIC. WAS FOUND TO BE DEFECTIVE RIGHT WIRING HARNESS. NO DAMAGE VISIBLE TO WIRING HARNESS. ~70,000 MILES ON VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821807January 22, 2016
STEERING
THERE IS A POPPING NOISE WHEN TURNING. TOOK IT TO THE DEALER FOR SERVICE AND THE FOLLOWING WAS REPORTED: "HEARD NOISE COMING FROM POWER STEERING" "COMPARED TO NEW UNIT AND HAD SAME NOISE" "NOISE IS FROM PRESSURE BEING PUT ON PUMP ON TIGHT TURNS. NO ISSUE WITH THE SYSTEM FOUND" "NO REPAIRS TO BE MADE AT THIS TIME". FEEL NOT SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819492January 11, 2016
SERVICE BRAKES
ROTORS HAVE WARPED IN A TIME FRAME OUTSIDE THE SCOPE OF NORMAL. ROTORS ARE DESIGNED IN SUCH A WAY THEY CAN GET OVERHEATED AND WARP DUE TO BEING UNABLE TO COOL OFF BETWEEN USES. VEHICLE WEIGHT COMBINED WITH POOR DESIGN OF ROTORS CREATE WEAR AND TEAR THAT HAPPENS MORE QUICKLY THAN WHAT SHOULD BE ACCEPTABLE THEREFORE CREATING A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818616January 7, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE FRONT BRAKE ROTORS ARE UNDERSIZED AND WILL WARP WITH USE CAUSING VIBRATION DURING BRAKING. THE HOMELINK STAYS ON EVEN AFTER THE CAR IS TURNED OFF WITH KEY REMOVED CAUSING THIEF TO OPEN YOUR GARAGE DOOR WHEN THEY BREAK INTO THE CAR AND HAVING ACCESS TO HOMES BECAUSE THE HOMELINK STAYS ON CONSTANTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816710December 29, 2015
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SLIDING DOOR OPENED, BUT WOULD NOT CLOSE ALL THE WAY. IT REMAINED IN THE MIDDLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR MOTOR AND ROLLERS HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807535November 30, 2015
AIR BAGS
PASSENGER SIDE AIRBAG SENSOR CAME ON FOR NO REASON. TAKEN TO HONDA DEALER, AND THEY SAID THE LIGHT CAME BACK ON AFTER TESTING AND IT WILL COST ME WELL OVER $200. TO REPLACE.ISN'T THIS A SAFETY PROBLEM, AND UNDER A WARRANTY? I NEED TO KNOW FOR SURE THAT THIS DEALER IS TRUSTWORTHY!I WAS IN MY DRIVEWAY WHEN I NOTICED THE LIGHT ON AND IT WOULD NOT GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806459November 24, 2015
ELECTRICAL SYSTEM
WE HAD SOMETHING PLUGGED INTO THE AC OUTLET IN THE THIRD ROW. CAR WAS RUNNING BUT PARKED IN A LOT. CHILD PULLED CORD AND THE WHOLE COVER OF THE UNIT WAS PULLED OFF. EXPOSED PROTECTED WIRES BUT ALSO A SCREW THAT WAS "LIVE". CHILD RECEIVED FULL BODY ELECTRIC SHOCK TOUCHING THE SCREW. COVER WAS EASILY REPLACED, BUT CHILDREN SIT IN THE THIRD ROW.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10786297October 27, 2015
UNKNOWN OR OTHER
ANY TIME BRIGHT SUNSHINE IS PRESENT; IT IS IMPOSSIBLE TO READ THE TEMPERATURE &/OR RADIO SETTINGS. THE BLACK LETTERING ON THE LIGHT BLUE BACKGROUND FORCES A DRIVER TO "LEAN DOWN" COMPLETELHY TAKING THEIR EYES OFF THE ROAD IN AN ATTEMPT TO READ THE INFORMATION. AND, EVEN THEN, IT IS ALMOST IMPOSSIBLE TO READ THE INFORMATION! IF THE BACKGROUND WAS BLACK & THE LETTERS WERE WHITE (LIKE THE DATE & TIME ON THE GPS SCREEN) THE "PROBLEM" WOULD BE COMPLETELY ELIMINATED. NOTE: THIS PROBLEM IS STILL PRESENT IN THE 2015 MODEL'S. I HAVE TRIED IN VAIN TO CONTACT HONDA ENGINEERING BUT IT IS "IMPOSSIBLE" TO GET THROUGH TO THEM! FURTHERMORE, MY HONDA DEALER SAID: "THERE IS NO WAY TO GET TO THE PROPER PEOPLE AT HONDA." PLEASE HELP!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786421October 27, 2015
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. AFTER PARKING THE VEHICLE AND SHIFTING INTO PARK, THE VEHICLE ROLLED AWAY. THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE PREVIOUS OWNER HAD THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V143000 (POWER TRAIN), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763837September 15, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL
AFTER MAKING A RIGHT TURN AFTER A FULL STOP, I ACCELERATED TO ABOUT 5 MPH AND WAS ABOUT TO PARK (LESS THAN 20FT FROM STOP SIGN) WHEN THE VEHICLE SUDDENLY ACCELERATED TO A HIGH SPEED. I WAS UNABLE TO BREAK AFTER REPEATEDLY APPLYING PRESSURE ON THE BRAKE PEDAL. I WAS UNABLE TO AVOID A HEAD ON COLLISION. AIRBAGS DEPLOYED INCLUDING THE SIDE BAGS NEXT TO MY 6 YEAR OLD SON. THE VEHICLE WAS PURCHASED 2 MONTHS AGO FROM GROSSINGER HONDA ON WESTERN AVE. IN CHICAGO, A CERTIFIED HONDA DEALER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10760574August 31, 2015
SERVICE BRAKES, WHEELS
WHEN DOING DOWN HILL ON THE FWY ABOUT 65 MILES THE BRAKES START TO SHAKE AND VIBRATE. WHICH IS VERY SCARY. I HAVE READ ONLINE EVERYONE IS HAVING THE SAME ISSUE PROBLEM AND HONDA IS REFUSING TO FIX IT. THEY STATED THE ROUTER NEEDS TO BE RESURFACE BUT THIS IS ONLY 16000 MILES ON THE CAR.. WHICH MAKES NO SENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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