Honda Odyssey Complaints (2011)

235 consumer complaints on file.

#10523444July 6, 2013
SERVICE BRAKES
FRONT BRAKES PULSATING SEVERELY AND STEERING WHEEL SHAKING 2-3 INCHES BACK AND FORTH WHEN APPLYING BRAKES... NOW IT HAPPENS AT ALL SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522867July 2, 2013
SERVICE BRAKES
THE 2011 HONDA ODYSSEY BRAKES FAILED WHEN APPLIED WHEN THE VAN WAS PLACED IN REVERSE. THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOOR ON APPLICATION OF THE BRAKES AND DID NOT RETURN BACK. AS THE PEDAL DID NOT RETURN BACK WAS UNABLE TO PUMP THE BRAKE TO BUILD ANY HYDRAULIC PRESSURE. THE VEHICLE WAS BROUGHT TO A HALT USING THE PARKING BRAKE. SUBSEQUENTLY THE BRAKES STARTED WORKING AGAIN. THE DEALERSHIP ON INSPECTION REPORTS A BRAKE MASTER CYLINDER FAILURE. HONDA WHEN CONTACTED DIRECTLY DOES NOT ACKNOWLEDGE ANY SUCH PRIOR INCIDENT REPORTS. HOWEVER AT LEAST TWO SUCH FAILURES HAVE BEEN REPORTED ON THE SAME MAKE, MODEL YEAR BY OTHER OWNERS ON HONDA OWNER FORUMS. I HUMBLY REQUEST THAT YOU INVESTIGATE THIS ISSUE BEFORE ANY FATALITIES OCCUR. HONDA IS UNWILLING TO ACKNOWLEDGE A SYSTEMIC FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515737June 7, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL AT APPROXIMATELY 40 MPH, HE NOTICED A VIBRATION IN THE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE ROTORS WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514715June 2, 2013
SERVICE BRAKES
SIR / MADAM: I BOUGHT A 2011 HONDA ODYSSEY TOURING ELITE, IN DECEMBER, 2010. IT HAS A DEFECTIVE FRONT BRAKE SYSTEM WHICH CAUSES THE FRONT ROTORS TO WARP AND THE BRAKE PADS TO GLAZE OVER FROM OVERHEATING; CAUSING ALL THESE COMPONENTS TO PREMATURELY WARE OUT. I BELIEVE ALL HONDA ODYSSEY'S HAVE THIS SAME PROBLEM. HONDA SAYS THE FRONT ROTORS ONLY HAVE A 12,000 MILE WARRANTY, SINCE IT IS A WEAR ITEM, I AM RESPONSIBLE FOR THE COST OF ALL REPAIRS. ON TWO (2) OCCASIONS, WHILE TRAVELING ON THE US INTERSTATE HIGHWAYS, DOWN STEEP MOUNTAINS IN COLORADO AND NORTH CAROLINA, THE STEERING WHEEL STARTED SHAKING 3 INCHES ' WHICH IS VERY FRIGHTENING ' SO MUCH SO, I STARTED LOOKING FOR THE 'RUNAWAY TRUCK RAMP'! THE VEHICLE CURRENTLY HAS APPROXIMATELY 46,000 MILES AND HAS HAD TWO (2) SETS OF FRONT ROTORS INSTALLED, THE CURRENT ROTORS HAVE BEEN TURNED AT LEAST THREE (3) TIMES, AND THREE (3) SETS OF FRONT BRAKE PADS. THE FRONT END CURRENTLY SHAKES WHEN THE BRAKES ARE APPLIED BECAUSE THE ROTORS ARE WARPED AGAIN BUT THE DEALER WANTS TO WAIT LONGER BEFORE TURNING THEM (THEY ARE ALMOST TO THE MINIMUM ROTOR THICKNESS). I HAVE DOCUMENTED THESE PROBLEMS BY EMAIL AND IN PERSON WITH THE LOCAL HONDA DEALER, HONDA MANUFACTURING AND HONDA USA. HONDA'S DISTRICT CUSTOMER SERVICE MANAGER DROVE THE VEHICLE AT 46,073 MILES AND ACKNOWLEDGED THE FRONT ROTORS WERE WARPED. HOWEVER, HONDA DENIES THERE IS A FRONT BRAKE PROBLEM. EVERY OTHER AUTOMOBILE I HAVE EVER OWNED HAS NOT REQUIRED BRAKE PADS BEFORE 50,000 PLUS MILES, NOR NEW ROTORS BEFORE 100,000 PLUS MILES. THERE ARE SEVERAL OTHER NON-SAFETY RELATED ISSUES WITH THIS VEHICLE. ANY AND ALL EMAILS AND SERVICE RECORDS ARE AVAILABLE FOR REVIEW. IF YOU WOULD LIKE TO DISCUSS THIS MATTER PLEASE DO NOT HESITATE TO CALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509680April 26, 2013
SERVICE BRAKES
WHEN USING BRAKES TO DECELERATE FROM SPEEDS OVER 45 MPH, THE STEERING WHEEL BEGINS TO VIBRATE AND SHAKE. AN INITIAL CALL TO THE DEALER SAID THAT DUE TO EXCESSIVE HEAT AND WEAR, THE ROTORS MAY BE WARPED AND WAS TOLD TO BRING IT IN TO GET ROTORS RESURFACED. I ASKED WHETHER THIS WAS COMMON AT ABOUT 16000 MILES. DEALER TOLD ME THAT SHOULDN'T BE THE CASE UNTIL AROUND 45,000-75,000 MILES. MY WIFE DRIVES THE VEHICLE UNDER "NORMAL" CONDITIONS (DRIVING KIDS TO SCHOOL, ETC.) AND DOES NOT BREAK EXCESSIVELY OR SUDDENLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487766December 8, 2012
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THE TPMS CANNOT BE RESET, ALL TIRES CHECK AND THE ALARM STILL ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484952November 16, 2012
SERVICE BRAKES
SHAKES WHEN BRAKING AT SPEEDS OVER 45 MPH, DRASTICALLY INCREASING 45-0 MPH STOPPING DISTANCE, ROTORS HAVE BEEN RESURFACED ONCE AND PADS REPLACED ALREADY AT APPROXIMATELY 13000 MILES. AT 25968 ROTORS NEED TO BE RESURFACED AGAIN, PADS ABOUT 50%, HONDA ADVISES THAT ROTORS WILL NEED TO BE RESURFACED ABOUT EVERY 12000-13000 MILES TO MAINTAIN SAFE DRIVING CONDITIONS. NO MOUNTAINOUS DRIVING, OR HARD BREAKING, NEVER HAD TO RESURFACE OR REPLACE ROTORS ON ANY OF MY EIGHT PREVIOUS VEHICLES, INCLUDING A MINI VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481101October 19, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE STEERING BEGAN TO SHAKE VIOLENTLY. AFTER STOPPING FOR GAS AND LETTING THE BRAKES COOL OFF THE SHAKING CEASED. THE VEHICLE WAS TAKEN TO A DEALER WHO DECIDED TO REPLACED THE ROTORS AFTER HAVING THEM ROTATED THREE PREVIOUS VISITS. THEY CONTINUE TO WARP AND CAUSE THE SHAKING IN THE STEERING. THE FRONT BRAKES HAD BEEN REPLACED THREE TIMES. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479239October 8, 2012
STRUCTURE:BODY
MANUAL SLIDING DOORS (BOTH SIDES), ARE EXTREMELY HARD FOR ADULTS AND CHILDREN TO OPEN, EITHER FROM INSIDE THE CAR OR OUTSIDE THE CAR. IN CASE OF AN ACCIDENT, IT WOULD BE VERY DIFFICULT/IMPOSSIBLE FOR MY CHILDREN TO OPEN THE DOORS TO EXIT THE VEHICLE WITHOUT ANY HELP. MANY ADULTS WOULD EXPERIENCE A SIMILAR PROBLEM. I HAVE TO CONSTANTLY OPEN THE DOORS FOR PEOPLE. FROM THE INSIDE, YOU NEED TO PULL THE HANDLE WHILE PUSHING OUT ON THE DOOR, AND ALSO PULLING TOWARDS THE BACK. THE SLIDING DOORS DO NOT "POP-OUT DISENGAGE" LIKE ALL OTHER MANUAL SLIDING DOORS I'VE OPERATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478441October 3, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT THE LETTERS ON THE GEAR SHIFTER WERE NOT VISIBLE AT NIGHT. THE CONTACT WAS AFRAID HE WAS GOING TO SHIFT INTO THE WRONG GEAR. THE CONTACT SENT A LETTER TO THE MANUFACTURER BUT RECEIVED NO RESPONSE. THE DEFECT WAS BROUGHT TO THE ATTENTION OF SEVERAL DEALERS BUT NONE OFFERED ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE. UPDATED 11/07/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478496October 3, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT THE BRAKES AND ROTORS WOULD CONTINUOUSLY WEAR PREMATURELY. THE CONTACT DID NOT STATE WHAT CAUSED THE BRAKES AND ROTORS TO WEAR AT LOW MILEAGE. AS A RESULT OF THE WORN ROTORS, THE STEERING WHEEL BEGAN TO SHAKE WHEN DRIVING AT LEAST 50 MPH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476987September 25, 2012
SERVICE BRAKES
NOTICED WHEN DRIVING AT HIGHWAY SPEED AND THEN HAVING TO BRAKE ABRUPTLY THERE WOULD A PULSATION AND THE STEERING WOULD START SHUTTERING. DEALER DIAGNOSED IT AS UNEVEN BRAKE PAD WEAR DUE WARPED ROTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473314September 2, 2012
POWER TRAIN
TRANSMISSION SOMETIMES SHUDDERS TERRIBLY WHEN SHIFTING, DOES NOT KNOW WHEN TO SHIFT, SOMETIMES DELAYS WHEN SHIFTING INTO REVERSE. CURRENTLY HAS 44,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473052August 30, 2012
STRUCTURE, VISIBILITY:WINDSHIELD
NEW 2011 HONDA ODYSSEY TOURING MODEL HAD A SNOWFLAKE LIKE CRACK THE SIZE OF A HALF-DOLLAR IN PASSENGER SIDE TOP CORNER OF WINDSHIELD. CRACK WAS IN THE CENTER OF THE GLASS AND COULD NOT BE FELT FROM THE INSIDE OR OUTSIDE. WINDSHIELD WAS REPLACED BY HONDA DEALER TWO TIMES AND EACH TIME THE WINDSHIELD STARTS TO CRACK AFTER A FEW DAYS OF DRIVING. EACH TIME THE INSTALLATION WAS PERFORMED BY A DIFFERENT VENDOR. LOCAL HONDA DEALER HAS COME INTO CONTACT WITH THREE SIMILAR ISSUES WITH THE 2011 MODEL. THE LATEST CRACK FOUND IS ABOUT 8 INCHES LONG OVER THE PASSENGER SIDE ABOUT 12 INCHES FROM THE TOP OF THE WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472552August 27, 2012
SEATS
TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH THE BRAKES WERE DEPRESSED SUDDENLY AND THE REAR PASSENGER SEAT FLIPPED FORWARD WHILE IT WAS OCCUPIED BY HER CHILDREN. THE FAILURE RECURRED. AS A RESULT OF THE FAILURE, ONE OF THE BABIES SUSTAINED A NOSE INJURY. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 8000.....UPDATED 10/11/12 *BF THE CONSUMER STATED THE SECOND FAILURE OCCURED AUGUST 2012. THE SEAT OF THE VEHICLE COLLAPSED ON ANOTHER CHILD. UPDATED 10/16/2012 *JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10460686June 5, 2012
ENGINE
MY HONDA ODYSSEY HAS "STALLED" ON NUMEROUS OCCASIONS. IT HAPPENS MOST OFTEN WHEN YOU ARE SLOWING DOWN TO NEAR STOP AND THEN NEED TO RAPIDLY ACCELERATE (IE, YOU ARE APPROACHING A RED LIGHT THAT THEN TURNS GREEN). IT OFTEN PAUSES AND STUTTERS (ALMOST LIKE IT JUMPS) BEFORE ACTUALLY ACCELERATING. IT HAS NEVER COMPLETELY CUT OFF, IT JUST FEELS LIKE IT IS GOING TOO. THIS PROBLEM ALWAYS OCCURS ON AN INCLINE AS WELL. FOR EXAMPLE, IF MUST STOP ON A HILL AND THEN ACCELERATE - IT FEELS LIKE IT WILL MOST CERTAINLY CUT OFF BEFORE RAPIDLY STARTING TO ACCELERATE SEVERAL SECONDS LATER. ONE TIME, SEVERAL MONTHS AGO, I ACTUALLY HAD TO HAVE THE VEHICLE TOWED IN BECAUSE IT WAS DOING IT SO MUCH AND I WAS AFRAID TO DRIVE IT ON THE HIGHWAY. I WAS TOLD BY THE HONDA DEALER THAT IT WAS A SPARK PLUG PROBLEM (CORRODED OR SOMETHING) AND THESE WERE REPLACED. HOWEVER, THE PROBLEM HAS PERSISTED. VEHICLE IS CURRENTLY IN THE SHOP AGAIN BECAUSE IT IS NOW OCCURRING EVERY SINGLE TIME I DRIVE IT. CURRENTLY, HAVE ABOUT 40,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460388June 3, 2012
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
I HAVE BEEN EXPERIENCING HESITATION IN ACCELERATION FROM A STOP THROUGH THIRD GEAR AT LOW SPEEDS. I TOOK THE VEHICLE TO HONDA DEALERSHIP AND THEY HAD NOT HEARD OF THE PROBLEM AND WERE UNABLE TO DUPLICATE THE SEVERITY OF MY ISSUE BUT DID NOTICE HESITATION. MANAGER SAID HE WOULD SPEAK TO CORPORATE REPRESENTATIVE. YESTERDAY, WHILE TAKING A LEFT TO CROSS HIGHWAY, THE VEHICLE HAD TROUBLE ACCELERATING TO CROSS HIGHWAY WITH APPROACHING VEHICLES TRAVELING 65 MILES PER HOUR. MY FRIEND AND HER CHILD WERE IN THE VAN ALONG WITH ONE OF MY CHILDREN. I HAVE NOT LOOKED AT THIS AS A SAFETY ISSUE UNTIL YESTERDAY BUT AM NOW VERY CONCERNED BECAUSE I LIVE OFF THIS BUSY HIGHWAY AND REGULARLY MAKE THIS TURN OFTEN WITH THREE OR MORE CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459662May 25, 2012
SERVICE BRAKES, STEERING
NOTICED WHEN DRIVING AT HIGHWAY SPEED AND THEN HAVING TO BRAKE ABRUPTLY THERE WOULD A PULSATION AND THE STEERING WOULD START SHUTTERING. DEALER DIAGNOSED IT AS UNEVEN BRAKE PAD WEAR DUE WARPED ROTORS. COST TO REPLACE PADS AND RESURFACE ROTORS, WITH TAX, WAS $219.34. WAS ADVISED THAT ROTORS COULD BE RESURFACED ONE MORE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458615May 15, 2012
TIRES
WE PURCHASED A BRAND NEW VAN WITH CONTINENTAL CONTIPRO CONTACT TIRES (BRAND NEW). AFTER ABOUT 15,000 MILES WE NOTICED THE TIRES BECOMING BRITTLE AND BLISTERING. SEVERAL TIRES WERE LOSING AIR. WE BROUGHT IT TO A MECHANIC FOR A ROUTINE OIL CHANGE AND WHEN IT WAS PUT ON THE LIFT HE FOUND 6 PLACES THAT SMALL PEBBLES HAD ACTUALLY PUNCTURED THE TIRE AND CREATED HOLES THAT HAD TO BE PLUGGED TO DRIVE IT SAFELY HOME. THE MECHANIC INFORMED US THAT THE TIRES WERE VERY DANGEROUS TO DRIVE ON BECAUSE THEY WERE LITERALLY FALLING APART, BLISTERING, AND BEING PUNCTURED BY SMALL PEBBLES. AFTER SPEAKING TO CONTINENTAL TIRE COMPANY THEY INFORMED ME THAT BECAUSE I PLUGGED THE TIRES THE WARRANTY WAS VOID AND THE WARRANTY ONLY COVERED DEFECTIVE TIRES. IN THE OPINION OF THE MECHANIC, THEY ARE DEFECTIVE TIRES. WE HAVE BEEN LEFT TO PAY FOR BRAND NEW TIRES FOR OUR VAN THAT WAS BOUGHT BRAND NEW SO WE CAN SAFELY DRIVE OUR FAMILY VAN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453276March 27, 2012
ELECTRICAL SYSTEM
CAR FAILED TO START FOR OVER 3 HOURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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