Honda Odyssey Complaints (2009)

198 consumer complaints on file.

#10454822April 11, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 HONDA ODYSSEY. THE CONTACT STATED THAT THE BRAKES FELT ABNORMALLY SPONGY WHEN DEPRESSED. WHILE STOPPED AT A TRAFFIC STOP ON AN INCLINE, THE CONTACT DEPRESSED THE BRAKES WHEN THE BRAKES FAILED AND CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND THE POLICE WERE NOT CONTACTED. ONE WEEK PRIOR TO THE CRASH, THE VEHICLE WAS TAKEN TO THE DEALER FOR REPLACEMENT OF THE BRAKE PADS AND THE RESURFACING OF THE ROTORS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10451646March 14, 2012
SUSPENSION, STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2009 HONDA ODYSSEY. WHILE DRIVING 60 MPH, THE CONTACT NOTICED THAT THE FRONT END OF THE VEHICLE BEGAN TO VIBRATE SLIGHTLY. THE VEHICLE WAS THEN TAKEN TO THE DEALER, WHERE THE TWO FRONT TIRES WERE BALANCED, BUT THE FAILURE CONTINUED. IN ADDITION, THE CONTACT STATED THAT MOMENTS AFTER OPENING THE REAR HATCH, HE WAS STRUCK IN THE BACK WHEN THE HATCH FELL DOWNWARD. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE REAR GAS STRUTS WERE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447305February 9, 2012
SERVICE BRAKES, HYDRAULIC
SOFT BRAKES: CAR DOES NOT STOP UNLESS BRAKES ARE PUMPED VERY HARD TO THE FLOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443965January 16, 2012
VEHICLE SPEED CONTROL
THIS IS THE "FOURTH INCIDENT," THIRD CLAIM. PRIOR CLAIM ODI ID#'S ARE: 10438034 AND 10439310. THE LATEST INCIDENT OCCURRED ON 1/14/12 (12/59PM), 2 MINUTES AFTER I STARTED ENGINE (COLD) IN MY DRIVEWAY AND AS I APPROACHED THE STOP SIGN AT 175 FROM MY DRIVEWAY. I WAS COMING TO AN ALMOST COMPLETE STOP WITH MY FOOT ON THE BRAKE AND THE ENGINE ALMOST AT IDLE. THE ENGINE SUDDENLY STARTED TO RACE AND THE VEHICLE BEGAN TO SURGE FORWARD. SINCE MY FOOT WAS ALREADY ON THE BRAKE, I WAS ABLE TO PRESS HARD TO KEEP IT FROM CONTINUING FORWARD AND I IMMEDIATELY SHIFTED INTO NEUTRAL. THE RACING STOPPED AND THE ENGINE IDLED. AT THE SAME TIME A BICYCLIST CROSSED MY BATH AND WOULD HAVE BEEN RUN OVER HAD I NOT REACTED SO QUICKLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443593January 12, 2012
SEAT BELTS
A SIX YEAR OLD BOY WAS PLAYING WITH A SEATBELT BUCKLE. HE STUCK HIS FINGER IN THE SQUARE PART OF THE BUCKLE AND THE FINGER WAS STUCK. DESPITE BEST EFFORTS WE WERE UNABLE TO GET HIS FINGER OUT. THE SEATBELT HAD TO BE CUT, THE BOY/BUCKLE HAD TO BE TAKEN TO THE ER WHERE BOLT CUTTERS WERE USED TO REMOVE THE BUCKLE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10443270January 10, 2012
SUSPENSION
REAR BACK HATCH SUSPENSION SHOCKS LEAK AND LOSE PRESSURE. PER HONDA DEALERSHIP COULD BE A ON GOING PROBLEM AND NEEDS REPLACED EVERY COUPLE OF YEARS. PER THE HONDA DEALERSHIP, THEY HAVE SEEN THIS HAPPEN IN VEHICLES THAT ARE A YEAR OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442027January 1, 2012
STRUCTURE:BODY:TAILGATE
THE REAR POWERED TAILGATE HAS MALFUNCTIONED. THE STRUTS DO NOT HOLD THE DOOR OPEN AND WHEN YOU OPEN THE HATCH WITH THE POWERE BUTTON IT FULLY OPENS THEN JERKS TWO TIMES THEN CLOSES. IF YOU OPEN THE HATCH MANUALLY THE STRUTS DO NOT HOLD THE DOOR AT ALL AND IT SLAMS SHUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441232December 26, 2011
STRUCTURE:BODY
AS I WAS UNLOADING GROCERIES FROM THE REAR OF MY VAN, THE LIFT GATE SUDDENLY AND UNEXPECTEDLY DROPPED ON ME. I WAS NOT INJURED BUT IF I HAD BEEN A SMALL CHILD OR A WEAK ELDERLY PERSON IT COULD HAVE HAD TRAGIC RESULTS. THE SAME PROBLEM OCCURRED WHEN I TRIED TO OPEN THE GATE A SECOND TIME WHILE STANDING SAFELY AWAY FROM THE VEHICLE. THE PROBLEM SEEMS TO BE WITH THE STAY ASSEMBLY TAILGATE OPENER WHICH KEEPS THE GATE IN THE OPEN POSITION. THERE WAS NO PROBLEM EARLIER IN THE DAY WHEN I LOADED GROCERIES INTO THE VAN HOWEVER.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439310December 11, 2011
VEHICLE SPEED CONTROL
THIS IS A SECOND FILING AS A THIRD INCIDENT HAS OCCURRED. THE NEW INCIDENT OCCURRED ON 12/5/2011 (5:45 P.M.) IN MY DRIVEWAY IMMEDIATELY AFTER STARTING THE ENGINE WHICH HAD BEEN OF FOR 40 MINUTES, BUT PRIOR TO THAT DRIVEN FOR 40 MINUTES. ONCE AGAIN THE ENGINE "SUDDENLY AND UNEXPECTEDLY" RACED. MY FOOT WAS NOT ON THE ACCELERATOR. TEXT FROM THE PRIOR FILING (ODI# 10438034) IS FOLLOWS: ON TWO OCCASIONS (11/28/2011 AND 11/30/2011), AFTER DRIVING FOR SEVERAL MINUTES (WARMED UP ENGINE) AND WHILE APPROACHING A STOP LIGHT AT ABOUT 3 MPH (ALMOST STOPPED) AND WHEN THE ENGINE HAD ALREADY COME TO IDLE, THE ENGINE SUDDENLY SURGED (RACED, WITH THE TACHOMETER JUMPING OVER HALFWAY). THE CAR LUNGED FORWARD, BUT I PRESSED HARD ON THE BRAKES AND PUSHED THE SHIFTER INTO NEUTRAL. THEN THE ENGINE IDLED AND RAN FINE UNTIL THE SECOND INCIDENT DURING WHICH THE EXACT SAME EVENT OCCURRED. IN BOTH CASES HAD I NOT ALREADY HAD MY FOOT ON THE BRAKE PREPARING TO STOP, THE CAR WOULD HAVE CRASHED INTO THE CAR THAT WAS STOPPED AT THE STOP LIGHT IN FRONT OF ME. I TOOK THE CAR INTO THE LOCAL HONDA DEALER TODAY, BUT THEY WERE UNABLE TO IDENTIFY ANY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438034December 1, 2011
VEHICLE SPEED CONTROL
ON TWO OCCASIONS (11/28/2011 AND 11/30/2011), AFTER DRIVING FOR SEVERAL MINUTES (WARMED UP ENGINE) AND WHILE APPROACHING A STOP LIGHT AT ABOUT 3 MPH (ALMOST STOPPED) AND WHEN THE ENGINE HAD ALREADY COME TO IDLE, THE ENGINE SUDDENLY SURGED (RACED, WITH THE TACHOMETER JUMPING OVER HALFWAY). THE CAR LUNGED FORWARD, BUT I PRESSED HARD ON THE BRAKES AND PUSHED THE SHIFTER INTO NEUTRAL. THEN THE ENGINE IDLED AND RAN FINE UNTIL THE SECOND INCIDENT DURING WHICH THE EXACT SAME EVENT OCCURRED. IN BOTH CASES HAD I NOT ALREADY HAD MY FOOT ON THE BRAKE PREPARING TO STOP, THE CAR WOULD HAVE CRASHED INTO THE CAR THAT WAS STOPPED AT THE STOP LIGHT IN FRONT OF ME. I TOOK THE CAR INTO THE LOCAL HONDA DEALER TODAY, BUT THEY WERE UNABLE TO IDENTIFY ANY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437461November 28, 2011
STRUCTURE:BODY, STRUCTURE:BODY:HATCHBACK/LIFTGATE
FIRST OCCURRENCE HAPPENED ON 11/24/2011, WHEN I OPEN THE GATE TO GET LUGGAGE, THE AUTOMATIC LIFTGATE OPENED ALL THE WAY UP, BOUNCE COUPLE OF TIMES AND STARTED TO CLOSE. IF I TRIED TO OPEN THE GATE MANUALLY, IT WOULD PULL AND TRIED TO CLOSE. I PULLED THE FUSE TO TRY TO RESET THE LIFTGATE TO NO AVAIL. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436197November 17, 2011
SERVICE BRAKES, HYDRAULIC
BASED ON MY RESEARCH, THERE ARE MANY OTHER COMPLAINTS BY HONDA OWNERS OF PREMATURE BRAKE ROTOR WEAR AND/OR WARPING. THIS CAUSES THE STEERING WHEEL TO SHIMMY OR VIBRATE WHEN APPLYING BREAKS DURING HIGH SPEEDS ESPECIALLY ON THE FREEWAY. I BOUGHT MY ODYSSEY BRAND NEW AND MY DEALER SAID I ONLY HAVE 20% WEAR ON MY BRAKE PADS. BUT THE ROTOR APPARENTLY REQUIRES RESURFACING OR REPLACEMENT TO FIX THE VIBRATION. FOR THE ROTOR TO FAIL AT THIS EARLY STAGE OF WEAR AND TEAR PROCESS IS TOTALLY UNACCEPTABLE. IT IS MY BELIEF THAT HONDA PUTS SUB-STANDARD BRAKE ROTOR COMPONENTS INTENTIONALLY TO SAVE MONEY. I'M NOT SURE OF THE POTENTIAL SAFETY CONCERN OF THIS PRACTICE BUT LIFE IS PRECIOUS ENOUGH NOT TO TAKE ANY CHANCES. THE BRAKING SYSTEM TO ME IS THE MOST CRUCIAL SAFETY COMPONENT OF ANY VEHICLE. I'VE OWNED MANY CARS BEFORE AND REPLACING THE ROTOR BEFORE THE BREAK PADS WITH ONLY 30K MILES IS TOTALLY SOMETHING NEW TO ME. I WAS SHOCK TO LEARN HOW MUCH RESULTS I GOT BY SEARCHING "HONDA STEERING WHEEL VIBRATION BRAKE ROTORS) ON THE INTERNET. A LOT OF PEOPLE ARE ANGRY ABOUT IT BUT NOTHING HAS BEEN DONE TO BRING THIS UP WITH HONDA FORMALLY. THEIR CUSTOMER SERVICE HAS A REVOLVING DOOR POLICY THAT THIS IS JUST PART OF THE NORMAL WEAR AND TEAR AND COMPLETELY NOT COVERED UNDER THEIR WARRANTY. THIS IS TOTALLY UNACCEPTABLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435532November 14, 2011
POWER TRAIN
TRANSMISSION DOWNSHIFTS ARE EXTREMELY ROUGH, ESPECIALLY FROM 45 MPH. WHEN SLOWING DOWN FROM THIS SPEED AND RE-ACCELERATING FROM 25 MPH (AS IN SLOWING FOR AN INTERSECTION OR TRAFFIC), THE DOWNSHIFTING AND UPSHIFTING ARE BOTH ROUGH - TO THE POINT OF WONDERING WHETHER THE TRANSMISSION WILL FALL OUT, OR NOT. THIS CONDITION HAS EXISTED FROM THE DAY I PURCHASED THE CAR. TOOK IT TO THE DEALER IN FEBRUARY 2010 FOR A HONDA-REQUESTED TRANSMISSION PROGRAMMING UPDATE. THAT DIDN'T DO ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432557October 24, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR DOOR LIFTGATE FAILED. THE LIFTGATE WOULD ONLY OPEN HALF WAY AND THE CONTACT HAD TO HOLD THE LIFTGATE UP MANUALLY FOR THE GATE TO FULLY OPEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432567October 24, 2011
SEAT BELTS:REAR/OTHER
TL* THE CONTACT OWNS A 2009 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED AND SHE WAS UNABLE TO REMOVE A CHILD FROM THE REAR PASSENGER SEAT BECAUSE THE CHILD BECAME TANGLED IN THE SEAT BELT. IN ORDER TO FREE THE CHILD, THE CONTACT HAD TO CUT THE SEAT BELT. AS A RESULT, THE CHILD SUFFERED BRUISING FROM THE SEAT BELT. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. UPDATED 12/06/11*LJ THE DEALER INFORMED THE CONSUMER THE TRACTOR WOULD NOT RELEASE, ONCE IT BECAME TANGLED. THE PASSENGER REAR SEAT BELT WAS REPLACED ON NOVEMBER 7, 2011
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10432581October 24, 2011
TIRES, TIRES:SIDEWALL
OEM TIRES ON 2009 HONDA ODYSSEY, MICHELIN 235/65R-16 ENERGY LX4..13,500 MILES ON VEHICLE...SEVERE SIDEWALL CRACKING FOUND 10-23-11. TAKEN TO DISCOUNT TIRE FOR WARRANTY...7/32 TREAD VEHICLE 2 YRS OLD. TIRES ARE DEFECTIVE *ALL 4 EXPERIENCE SAME TYPE OF CRACKS ALL THE WAY AROUND THE TIRES, MICHELIN WILL NOT WARRANTY CRACKS, HOWEVER WILL COVER COST OF REPLACEMENT MINUS $ 219.00 WAS NOT INFORMED OF THIS WHEN PURCHASING VEHICLE NEW....THEY SAY WE ARE SORRY, BUT OUR LIABILITY IS ONLY 7/10 OF WHAT IT WAS...THEY ARE DEFECTIVE.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430420October 16, 2011
STRUCTURE:BODY
THE POWER BACK HATCH ON MY 2009 HONDA ODYSSEY EX L SLAMS SHUT AND WILL NOT HOLD. THE POWER BACK HATCH OPENS ALL THE WAY UP, TRIES TO STAY UP BUT SLAMS BACK DOWN. WHILE LOADING THE VEHICLE WITH LUGGAGE THE HATCH SLAMMED DOWN ON MY BACK KNOCKING ME TO THE GROUND. THE STRUT FAILED WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429962October 12, 2011
ELECTRICAL SYSTEM, STRUCTURE:BODY:HATCHBACK/LIFTGATE
MY WIFE TRIED TO OPEN THE (POWERED) LIFTGATE VIA THE HANDLE. THE LIFTGATE WOULD NOT OPEN THIS WAY. WHEN SHE TRIED THE REMOTE, IT OPENED IT APX 90 PERCENT OF THE WAY. WHEN IT REACHED THE APX 90 PERCENT MARK, IT SEEMED THAT THE MOTOR OPENING IT JAMMED AND THE GATE CAME DOWN QUITE QUICKLY, FALLING UNEXPECTEDLY ON MY WIFE'S BACK. I RESEARCHED THIS PROBLEM AND SAW THAT THERE IS AN OPEN INVESTIGATION ON THIS SAME MATTER (NHTSA CAMPAIGN ID NUMBER: PE11034). *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427734September 28, 2011
STRUCTURE:BODY:HATCHBACK/LIFTGATE
WHILE THE REAR DOOR (HATCH) WAS OPEN AND I WAS UNLOADING THE VEHICLE, WITH NO WARNING, THE HATCH SLAMMED DOWN. I OPENED THE HATCH AGAIN, AND IT WILL NO LONGER STAY OPEN ON IT'S ON. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427209September 26, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2009 HONDA ODYSSEY. THE CONTACT STATED THAT RIGHT AFTER THE IGNITION WAS STARTED, THE DRIVER SIDE CURTAIN AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHO VERIFIED THE FAILURE BUT WAS NOT ABLE TO DIAGNOSED THE CAUSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD CONTACT HER BACK AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 69,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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