Honda Odyssey Complaints (2009)

198 consumer complaints on file.

#10514743June 2, 2013
ENGINE
ENGINE OIL SERVICE WAS PERFORMED BY INDEPENDENT MECHANIC AT 33,599 MILES, WHO INFORMED THAT THE ENGINE OIL LEVEL WAS LOW PRIOR TO DRAINING THE CRANK CASE. I BEGAN MONITORING ENGINE OIL QUANTITY THEREAFTER. CURRENTLY WITH 39,252 MILES ON THE VEHICLE THE ENGINE OIL CONSUMPTION RATE IS ABOUT 1 QUART PER 2,500 MILES, WHICH SEEMS EXCESSIVE FOR AN ENGINE WITH LOW MILEAGE. THIS RATE EQUATES TO CONSUMPTION OF HALF OF THE ENTIRE CRANK CASE BETWEEN ENGINE OIL CHANGE CYCLES. IF NOT MONITORED AND FILLED THE ENGINE MAY BE DAMAGED DUE TO LOW ENGINE OIL QUANTITY AND PRESSURE. A SIGNIFICANT SAFETY IMPACT IS PRESENT IF THE OWNER IS NOT AWARE OF OIL CONSUMPTION AND THE ENGINE SEIZES. THE ENGINE IS THE HONDA SOHC VCM, 6-CYLINDER (V6), GASOLINE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513861May 28, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED AND JERKED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510781May 6, 2013
CHILD SEAT, CHILD SEAT:HARNESS:STRAP/WEBBING, CHILD SEAT:LATCH CONNECTOR/CLIP
SAFETY CONCERN THAT THE MANUFACTURE DID NOT ADDRESS RE; E-Z ON MOLDED # 86Y UNIVERSAL HARNESS. MY SON IS 9 AND HAS CEREBRAL PALSY HE WEIGHTS 98 LBS AND DUE TO HIS CONDITION HE CANNOT SIT ON A BOOSTER AND IS LARGE ENOUGH TO SIT IN A REGULAR SEAT. WE ARE USING THIS HARNESS SLOG WITH THE LAP SHOULDER BELT INSTITUTION ALONG WITH THE LOCKING CLIP (ITEM G ON THE OWNERS MANUAL). HOWEVER THE LOCKING CLIP IN THE ILLUSTRATION IS NEXT TO THE LATCH PLATE. UNFORTUNATELY, THIS CONFIGURATION DOES NOT WORK IN OUR HONDA ODYSSEY - AS WELL AS MOST OTHER CARS THE LOCKING CLIP HAS TO BE PLACED ON THE OPPOSITE SIDE AS IF YOU DO NOT THE SHOULDER BELT WILL NOT BE HELD IN A SECURE POSITION- WHEN I ASKED THEM IF THIS POSITION HAD BEEN CRASH TESTED - THEY TOLD ME YES BUT COULD PROVIDE NO DOCUMENTATION. WE LOVE THE HARNESS BUT I WAS TO MAKE SURE THAT IT IS SAFE FOR OUR SON. I CAN SEND YOU PICTURE IF YOU LIKE. THANKS FOR YOUR HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR (RELATED VEHICLE INFORMATION: MODEL YEAR=2009, MAKE=ODYSSEY, MODEL=HONDA)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500503February 26, 2013
STEERING, STEERING:HYDRAULIC POWER ASSIST:PUMP
TL* THE CONTACT OWNS A 2009 HONDA ODYSSEY TOURING. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THERE WAS RESISTANCE IN THE STEERING AND ALSO A LOUD WHINING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 157,000 AND THE CURRENT MILEAGE WAS 171,000. UPDATED 3/27/13 THE CONSUMER STATED THERE WAS A LOUD WHINE COMING FROM THE POWER STEERING PUMP WHEN DRIVING, AND EXTRA EFFORT WAS REQUIRED TO THE STEERING WHEEL AT LOW SPEEDS; SUCH AS PARKING. THE POWER STEERING PUMP WAS REPLACED TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499449February 20, 2013
STRUCTURE:BODY:TAILGATE
TAILGATE (TRUNK'S HATCHBACK) DOOR DOESN'T STAY OPEN AND KEEPS CLOSING BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498129February 14, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 HONDA ODYSSEY. THE CONTACT STATED THAT AFTER TURNING THE KEY HALFWAY, THE CONTACT SUDDENLY HEARD A SPUTTERING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. APPROXIMATELY A FEW WEEKS THE LATER, THE FAILURE WORSENED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 15,797. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498056February 13, 2013
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
VAN HAD A MINOR ACCIDENT IN THE FRONT END THAT I PURCHASED FROM MY BROTHER'S BODY SHOP. NOT SURE IF ACCIDENT CAUSED IT BUT, THE TRACTION CONTROL COMES ON PERIODICALLY FOR NO REASON, E.G. NOT RAINING, LOSING CONTROL OF VEHICLE. LOOKED AT BY 2 HONDA DEALERSHIPS AND NO ONE CAN FIX THE PROBLEM WITHOUT SPENDING A LOT OF MONEY BY LOOKING AT EVERY WIRE. TO DATE, MY BROTHER AND I HAVE SPENT ABOUT $5,000 REPLACING THE FRONT ABS SENSORS, FRONT WIRE HARNESS, STEERING ANGLE SENSOR, RACK AND PINION, BEARINGS, ABS MODULATOR, YANN SENSOR AND POWER STEERING PUMP. IN ORDER FOR THE TRACTION CONTROL NOT TO COME ON, WE MUST HIT THE BUTTON AND SHUT IT OFF...THEN THE TC LIGHT COMES ON THAT ITS OFF. I CALLED HONDA CUSTOMER SERVICE WITH NO HELP. THEY SENT ME A FOLLOW UP TO SEE IF I WAS HAPPY WITH CALL AND I SENT A 2 PAGE LETTER TO MR. SMITH, CUSTOMER SERVICE VP TO HELP ME FIX MY PROBLEM. ALTHOUGH I WOULD LIKE TO GET REIMBURSED, I WOULD SETTLE JUST TO HAVE HONDA FIX MY PROBLEM AT THEIR COST. AT THIS POINT, DRIVING WITH THE TRACTION CONTROL OFF IS VERY UNSAFE FOR MY WIFE AND TWO KIDS THAT DRIVE IN THE VAN. PLEASE NOTE, THIS IS MY SECOND VAN (PREVIOUSLY PURCHASED A 2006 BRAND NEW). I UNDERSTAND HONDA HAS A TRAINING CENTER IN VIRGINIA, AND I WOULD BE WILLING TO HAVE THEM LOOK AT IT TO SEE IF THEY CAN DIAGNOSE THE PROBLEM. ACCORDING TO ONE OF THE HONDA DEALERSHIPS, SOME OF THE OTHER 2009 VAN'S DO THE SAME THING. WE ARE NOT SURE IF THIS HAPPENED BEFORE THE ACCIDENT AND THIS IS THE REASON THE INDIVIDUAL SOLD IT TO MY BROTHER. PLEASE HELP...THIS IS VERY DANGEROUS AND HONDA DOES NOT APPEAR TO CARE ABOUT THIS PROBLEM. PLEASE CALL ME IF YOU WOULD LIKE A COPY OF THE LETTER I SENT HONDA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10493012January 15, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 HONDA ODYSSEY. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE FRONT PASSENGER'S SIDE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE DOOR WAS CLOSED HOWEVER, THE LATCH FAILED TO REMAIN CLOSED IN A SECURE POSITION. THE FAILURE BECAME MORE FREQUENT IN COLDER WEATHER TEMPERATURES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER NUMEROUS TIMES. A LUBRICANT WAS APPLIED TO THE DOOR LATCH HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490801January 2, 2013
STRUCTURE:BODY, SUSPENSION
THE STRUTS FAILED TO HOLD UP THE TAILGATE AND FALL ON MY WIFE HEAD, DURING THE LOADING OF OUR GROCERIES ON OUR RECENT GROCERY'S OUTING. THE TWO GAS-POWERED TAILGATE STRUTS (SUPPORT RODS) THAT RAISE AND HOLD UP THE POWER TAILGATE OF THE HONDA ODYSSEY VAN'S EQUIPPED WITH THEM FAILED TO HOLD UP THE TAILGATE. THEY ARE NOW NO LONGER FUNCTIONAL. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10488006December 11, 2012
ELECTRICAL SYSTEM
THE AIR CONDITIONING (A/C) CONTROL RELAY ON MY 2009 HONDA ODYSSEY FAILED LESS THAN 3 YEARS AFTER PURCHASE, CAUSING INTERMITTENT ELECTRICAL PROBLEMS THAT WOULD PREVENT THE CAR FROM STARTING. WHEN THE CAR'S IGNITION SWITCH IS PLACED IN THE "ACCESSORY I" POSITION, ONLY THE AUDIO SYSTEM AND ACCESSORY POWER SOCKETS SHOULD BE ENGAGED AND ABLE TO OPERATE. MY A/C CONTROL RELAY FAILED IN THE CLOSED POSITION, CAUSING THE A/C COMPRESSOR IN MY CAR TO RUN CONTINUOUSLY, EVEN WHEN THE IGNITION SWITCH WAS IN THE ACCESSORY I POSITION. THE END RESULT WAS WHENEVER I LEFT THE IGNITION SWITCH IN THE ACCESSORY POSITION FOR MORE THEN A COUPLE MINUTES, THE RUNNING A/C COMPRESSOR WOULD VERY QUICKLY DRAIN THE BATTERY, LEAVING THE CAR UNABLE TO START. PLACING THE IGNITION SWITCH IN THE ACCESSORY POSITION FOR A MATTER OF MINUTES SHOULD NOT RESULT IN A PERSON BEING STRANDED !!! THE PART NUMBER FOR THE A/C COMPRESSOR RELAY ON MY 2009 ODYSSEY IS OMRON G8HL-H71. HONDA'S CORRESPONDING PART NUMBER IS FOR THIS RELAY IS 39794-SDA-A03. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486760December 2, 2012
FUEL SYSTEM, GASOLINE, STRUCTURE
WE OWN A 2009 HONDA ODYSSEY THAT RECENTLY EXPERIENCED FAILED GAS STRUTS IN THE HATCH. AS A RESULT, MY WIFE WAS STRUCK IN THE HEAD INJURING HER. HONDA AGREED TO REPAIR EVEN THOUGH IT IS OUT OF THE 36K MILES WARRANTY. THERE IS A RECALL FOR THE 2009 ODYSSEY FOR THE EXACT SAME FAILURE MODE, BUT ONLY FOR THE MOTORIZED HATCH. (OURS IS NOT MOTORIZED). I WOULD LIKE YOU TO LOOK INTO THE POSSIBILITY OF HAVING HONDA INCREASE THE SCOPE OF THE RECALL TO INCLUDE NON-MOTORIZED HATCHES. THE DEALER TOOK POSSESSION OF THE GAS STRUTS FROM THE HATCH AS THEY INDICATED HONDA OF AMERICA DEMANDED THE PARTS FOR THEIR OWN RESEARCH. I WAS NOT ABLE TO HOLD ONTO THEM. BESIDES THE OBVIOUS INJURY MY WIFE INCURRED, MY YOUNG TODDLER TWINS WERE ALSO AT RISK IF THEY HAPPENED TO BE NEAR THE HATCH AND IT COLLAPSED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10484013November 12, 2012
STEERING, POWER TRAIN
I JUST BOUGHT 2009 ODYSSEY FROM USED CAR DEALER AT 37125 MILES AND ON THE FIRST DAY ITSELF I NOTICED FEW PROBLEMS WITH THE VAN WHICH IS STILL UNDER POWER TRAIN WARRANTY. 1) IT MAKES A NOISE WITH LITTLE JERK DURING STARTUP, SEEMS LIKE TRANSMISSION ISSUE 2) STEERING WHEEL GETS LOTS OF VIBRATION BETWEEN THE SPEED OF 45MPH AND 57MPH AND LOOKS LIKE VAN IS BEING DRAGGED... 3) AT THE SPEED OF 40-50MPH THERE IS WIND SOUND COMING UNDERNEATH OF THE VAN LOOKS LIKE IT HAS SOME KIND OF RESISTANCE BY THE BADLY DESIGNED AERODYNAMIC BODY AND WHICH MAKES YOU FEEL THAT CAR WILL BE DRAGGED BY THE WIND. I HOPE HONDA SHOULD CONSIDER THIS ISSUE SERIOUSLY AS TRANSMISSION MAY CAUSE ACCIDENT ANY TIME, EVEN WIND DRAG AND STEERING VIBRATION MAY DEFINITELY CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483338November 5, 2012
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
GAS STRUTS IN REAR HATCH FAILED. HATCH CAME DOWN QUICKLY AND WITHOUT WARNING. INJURY WAS MINOR ABRASION TO INDEX FINGER THAT DID NOT REQUIRE MEDICAL ATTENTION. BELIEVED TO BE RELATED TO HONDA RECALL #S22, NHTSA CAMPAIGN #12V062000. INQUIRED ABOUT RECALL CAMPAIGN TO LOCAL HONDA DEALER. HONDA DEALER RESPONDED THAT THE CAMPAIGN DOES NOT COVER THE MODEL IN QUESTION. CAMPAIGN SHOULD BE EXPANDED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10476689September 21, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR LIFTGATE WOULD NOT REMAIN IN A SECURED UPWARD POSITION WHENEVER ACCESSING THE TRUNK AREA AND THE LIFT GATE WOULD CLOSE ABRUPTLY. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 12V062000 (STRUCTURE: BODY: HATCHBACK/LIFTGATE: SUPPORT DEVICE ); HOWEVER THE CONTACT'S VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470716August 15, 2012
TIRES, WHEELS
THE VAN HAS MICHELIN 235/60R17 TIRES PURCHASED NEW IN 7/4/2009. ONE TIRE FAILED 3/5/12 WITH SIDEWALL RUPTURE AT 30,500 MILES; I HAVE A PHOTO OF THE DAMAGED MICHELIN TIRE AREA. TIRE HAD RAPID AIR LEAK - ESSENTIALLY A BLOWOUT; WAS GOING 20 MPH. SECOND TIRE FAILED ON 8/10/12 WITH LEAK AT 35,700 MILES. TIRE HAD SIDEWALL LEAK DEFLATING TIRE IN 10-12 MINUTES; WAS GOING 15 MPH. SECOND TIRE ID IS 235/60R17 102T 1391H3MNX 5008. HAVE PHOTO OF TIRE LEAK AREA. SECOND FAILED TIRE AND TWO REMAINING MICHELIN TIRES ON VAN APPEAR TO HAVE DRY ROT ON SIDEWALLS. REMAINING TIRES HAVE SAME ID AND 5008 AND 0209 AT END. IN BOTH CASES, TIRE WAS NOT HIT AND SHOWS NO DAMAGE OTHER THAN SIDEWALL RUBBER DEGRADING. TREAD DEPTH IS GOOD. HAVE PHOTOS SHOWING DRY ROT DEGRADATION. I HAVE NO CONFIDENCE IN TWO REMAINING MICHELIN TIRES AND AM REPLACING REMAINING TIRES ON VAN WITH THE SECOND MICHELIN FAILED TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463861July 1, 2012
STRUCTURE:BODY, ENGINE
WHILE OPENING MY TAILGATE ON MY HONDA ODYSSEY VAN YESTERDAY AT AROUND 6:00 P.M. IT FELL DOWN ON MY HEAD. WHAT WOULD CAUSE THAT TO HAPPEN? I DID NOT DO ANYTHING TO TRY AND FIX IT. THE DEALERSHIP WAS CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10459126May 21, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR LIFT GATE FAILED TO REMAIN OPEN BECAUSE THE GAS FILLED STRUTS FAILED. AN AUTHORIZED DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V062000 (STRUCTURE: BODY: HATCHBACK/LIFTGATE: SUPPORT DEVICE). THE MANUFACTURER WAS NOTIFIED AND ALSO STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457679May 7, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR LIFT GATE WOULD NOT REMAIN OPEN BECAUSE THE GREASE IN THE HINGE WAS LEAKING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457241May 3, 2012
SEATS
TL* THE CONTACT OWNS A 2009 HONDA ODYSSEY. THE CONTACT STATED THE DRIVER'S SEAT HEAD REST WAS HURTING THEIR NECK AND BACK. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THERE WAS NOTHING THAT COULD BE DONE TO CHANGE THE DESIGN. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 31,471.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455078April 13, 2012
SERVICE BRAKES, HYDRAULIC
FIRST TIME NOTICED SOFT BRAKES THEN PEDAL WENT DOWN ALMOST TO THE FLOOR WHICH ENDED UP MAKING GIRDING NOISE. THIS NOW HAS OCCURRED MANY TIMES OVER ESPECIALLY GOING DOWN HILL OF ANY GRADE LOW OR HIGH. I HAVE COMPLAINED TO MY LOCAL HONDA DEALER BUT NO ACTION BUT TO SAY THEY HAVE HEARD OF OTHERS COMPLAINTS BUT CAN'T RE-DUPLICATE NOR HAS FIX FOR THAT. I WENT TO THE HONDA FORUM AND THERE WERE MANY COMPLAINTS REGARDS TO THESE SOFT BRAKES AND SIMILAR ISSUES. IN THAT FORUM MANY MECHANICALLY MINDS HAVE CONCLUDED THAT ODYSSEY USES SAME SMALL BRAKES/CALIPERS AS SMALLER SUV- CVR. COMPARING THAT THESE ARE JUST TOO UNDER POWERED BRAKES FOR OUR HEAVY MINIVAN. SOME HAVE FOUND EASY SOLUTION BY REPLACING THEM WITH HONDA PASSPORT'S BRAKES/ROTORS/CALIPERS TO SATISFACTION. I BELIEVE THIS IS A BIG SAFETY ISSUE. THEY KNOW ABOUT IT ON SAME MODEL ON YR 07 & 08. I HAVE SO FAR HAD TO PAY DEALER FOR BRAKE FLUID BLEED & FLUSH(IT WAS DIRTY AND VERY DARK) AT 27K MI., ROTOR RESURFACE FOR BOTH FRONT AND REAR, BRAKE PADS REPLACE AT 42K MI. I'M ALSO PREVIOUS OWNER OF 2001 ODYSSEY AND THOUGH EXPERIENCED AUTO TRANNY ISSUE, NEVER HAD BRAKE PROBLEM NOR MANY SERVICES RELATED TO BRAKES. PLEASE INVESTIGATE THIS MODEL AND HOPEFULLY WE DON'T HAVE TO KEEP PAYING OR WORST HAVE ACCIDENT SOME WHERE DOWN THE ROAD BECAUSE OF THIS UNDER POWERED BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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