Honda Odyssey Complaints (2015)

207 consumer complaints on file.

#11395836February 11, 2021
AIR BAGS
TL* THE CONTACT OWNED A 2015 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING 65 MPH, ANOTHER VEHICLE LOST CONTROL AND IMPACTED THE CONTACTS VEHICLE WHICH RESULTED IN DEPLOYMENT OF AIR BAGS; WITH THE EXCEPTION OF DRIVER SIDE CURTAIN AIRBAG. THE VEHICLE WAS TOWED TO A TOW YARD WHERE IT WAS DETERMINED TO BE A TOTAL LOSS. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11377101November 30, 2020
POWER TRAIN
TRANSMISSION POWER HAS STARTED TO FAIL TO ENGAGE FULLY AT HIGHWAY SPEEDS OR LOW SPEED SUDDEN ACCELERATION. THE THIRD PARTY SHOP SHOWED ME A HONDA SERVICE BULLETIN 17-043 STATING THE TRANSMISSION FLUID DETERIORATES FASTER THAN NORMAL. SOMEHOW A SOFTWARE FIX IS GOING TO ADDRESS THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377210November 30, 2020
WHEELS, UNKNOWN OR OTHER
TPMS WARNING LIGHT (ERROR) CAME ON, EVEN THOUGH ALL TIRE PRESSURES WERE EXACTLY AS SPECIFIED BY HONDA. WHEN THE TPMS ERROR OCCURS, THE VEHICLE STABILITY CONTROL CANNOT BE TURNED OFF, AND MY VEHICLE COULD NOT MOVE FROM A SMALL SNOWBANK (FEBRUARY 2020.) MY OLDER 2006 ODYSSEY'S STABILITY CONTROL WAS NOT AFFECTED BY ANY TPMS ERRORS SINCE IT DIDN'T HAVE THE SYSTEM, SO I COULD TURN OFF THE STABILITY CONTROL AND EASILY DRIVE OUT OF SLIPPERY OR SNOWY AREAS. I LIVE IN MAINE AND THIS PROBLEM CAUSES POTENTIALLY SERIOUS ISSUES (BEING STUCK IN SNOW THAT IS NORMALLY EASY TO NAVIGATE IN WHEN VEHICLE STABILITY CONTROL IS OFF.) THERE WERE TWO SPECIFIC INSTANCES I CAN RECALL: 1) MY VEHICLE WAS PARKED ON THE SIDE OF THE ROAD, WITH THE RIGHT-SIDE TIRES 3-4 INCHES INTO THE SNOWBANK; 2) MY VEHICLE WAS PARKED IN A GRAVEL PARKING LOT WITH SOME ICE UNDERNEATH. THIS PROBLEM COULD LEAD TO A DANGEROUS SITUATION WHEN THERE IS ANY TRAFFIC AND I NEED TO PUSH OR SHOVEL THE CAR OUT, WHICH WOULD NOT BE NEEDED IF I COULD SIMPLY TURN OFF THE VEHICLE STABILITY CONTROL SO POWER COULD BE TRANSMITTED TO ALL FOUR TIRES IN THIS INSTANCE. "LOCKING OUT" THE VSC BECAUSE OF A TPMS ERROR (NOT BECAUSE OF LOW AIR PRESSURE) CAN CAUSE A DANGEROUS SITUATION IN MAINE. NOTE: DATE OF FEB 8, 2020 IS APPROXIMATE FOR ONE INCIDENT (PARKING AREA), CAN'T REMEMBER THE OTHER INCIDENT'S DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373945November 10, 2020
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
WHEN DRIVING THE VEHICLE THE DASH WILL READ FWC SYSTEM FAILURE. THIS SEEMS TO DEACTIVATE THE LDW AS WELL. HONDA DEALERSHIP DIAGNOSED MICU AS NEEDING TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362735October 5, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
REAR PASSENGER SLIDING DOOR POWER SYSTEM FAILED CAUSING THE DOOR TO BE STUCK IN THE OPEN POSITION ON 2 OCCASIONS. THE DRIVER'S SIDE REAR SLIDING DOOR HAS ALSO DONE THE SAME. THE CAUSE IS THE NYLON ROLLERS ON THE DOOR WEAR OUT AND CAUSE THE DOOR TO PULL UNEVENLY WHICH IN TURN CAUSE PULLEY SYSTEM AND CABLING TO PULL AT AN UNNATURAL ANGLE IN THE MECHANISM/DRIVE MOTOR CAUSING THE DOOR TO BE INOPERABLE. THIS CAUSES THE DOOR TO NOT BE ABLE TO BE OPENED OR CLOSED IN THE IMMEDIATE INSTANCE WHICH THIS HAPPENS. THIS CAUSES THE VEHICLE TO BE UNDRIVABLE UNTIL THE CABLES ARE CUT ALLOWING THE DOOR FREE FLOW ALNG THE TRACK MANUALLY WITHOUT RESTRICTION. AT A LATER DATE AND TIME, THE NYLON ROLLERS HAVE WORN OUT TO THE EXTENT THAT THE PASSENGER SIDE REAR DOOR HAS BECOME UNEVEN IN THE TRACK MAKING THE DOOR INOPERABLE AT ANY TIME AS THE DOOR IS UNABLE TO BE OPENED COMPLETELY. THIS IS BOTH AN ANNOYANCE THAT ONLY THE DRIVER REAR DOOR IS OPERATIONAL AS WELL AS A SAFETY HAZARD CAUSING THE ONLY EXIT OF THE REAR OF VEHICLE TO BE INTO THE TRAFFIC SIDE OF THE VEHICLE WHEN STOPPED ON A ROAD, SCHOOL DROP-OFF, PARKED ALONG A CURBSIDE, ETC. THIS IS AN ONGOING AND KNOWN ISSUE TO HONDA, WHICH HAS A HIGHLY PRICED REPLACEMENT PROCESS IN ORDER TO CORRECT THIS ISSUE WHICH INCLUDES REPLACING THE ROLLERS WITH METAL ROLLERS AS WELL AS A NEW LOGIC BOARD AND A NEW MOTOR TO REPLACE THE FAILED SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350121August 18, 2020
STRUCTURE:BODY
THE HONDA ODYSSEY 2015 EX MODEL DOESN'T SEEM TO ALLOW THE PASSENGER TO OPEN AND EXIT FROM THE REAR DOOR IN CASE OF EMERGENCY WHEN THE FOUR SIDES DOORS ARE NOT ACCESSIBLE. THE MORE ADVANCED VERSION EX-L HAS AN AUTOMATIC POWERED DOOR INSTALLED, SO THIS IS NOT A MAJOR ISSUE. I DON'T KNOW IF THERE IS A MANUAL BACKUP OPTION TO OPEN WHEN THE POWER IS DOWN. AS OF NOW, I CAN NOT FIND ANY LEVER FOR A TRAPPED PASSENGER TO OPEN THE DOOR TO ESCAPE FROM THE INSIDE. I DIDN'T REALIZE THIS UNTIL I WAS TRAPPED WHEN MY CAR PARKED ON A VERY CLOSED, TIGHT, AND NARROW PARKING SLOT, AND ALL 4 SIDE DOORS WERE NOT ACCESSIBLE. I REALIZED THERE IS NO WAY TO ESCAPE FROM THE REAR EXCEPT TO BREAK THE REAR WINDOW. I THINK THERE NEEDS TO BE A SAFETY MECHANISM THAT ALLOWS THE TRAPPED PASSENGER TO OPEN THE REAR DOOR FROM THE INSIDE WITHOUT NEEDED TO BREAK THE WINDOW, WHICH CAN COMMONLY OCCUR. IN CASE OF A MAJOR CATASTROPHE, IT WOULD BE THE PASSENGER UNFORTUNATE DOOM. I HOPE HONDA WOULD SOON LOOK INTO INSTALLING AN ESCAPE ROUTE FROM THE REAR DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339300July 14, 2020
ELECTRICAL SYSTEM
KEY-LESS START (SMART ENTRY) SYSTEM IS MALFUNCTIONING AND CAUSING THE VEHICLE TO NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330396June 23, 2020
ELECTRICAL SYSTEM
CAR CONTINUES TO LOSE COMPLETE BATTERY POWER. BATTERY HAS A CHARGE BUT WILL NOT START THE CAR. VEHICLE IS IN PARK BUT COMPLETELY DEAD. NOTHING WAS LEFT ON IN THE INTERIOR TO DRAIN POWER. NO AFTER MODEL ADDITIONS TO THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316826March 8, 2020
UNKNOWN OR OTHER
WHILE ON THE HIGHWAY WITH MY FAMILY FLASHES APPEARED ACROSS THE SCREEN. THE ODOMETER REMAINED THE SAME. WE ARE GRATEFUL THAT MY HUSBAND WAS ABLE TO PULL OVER SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301503January 23, 2020
STRUCTURE:BODY
ON DECEMBER 28TH WE UNLOADED THE BACK OF OUR MINIVAN AND CLOSED THE LIFTGATE AND EVERYTHING WAS FINE. THE NEXT MORNING WE CAME OUT AND THERE WAS A 5"X5" SECTION OF THE PAINT JUST PEELED OFF AND LAYING ON THE GROUND IT PEELED ALL THE WAY DOWN TO THE BASE COLOR (PERHAPS PRIMER LAYER). REALIZING THIS WAS CLEARLY A DEFECT WE QUICKLY DID OUR RESEARCH AND REALIZED THIS IS A VERY COMMON ISSUE WITH HONDA VEHICLES, SPECIFIALLY ODYSSEY AND COMMONLY IN THE WHITE PEARL COLOR. BROUGHT THE CAR TO THE DEALER TO HAVE THEM LOOK AT IT. THEY QUICKLY ASKED IF I WANTED AND ESTIMATE. I EXPLAINTED THAT I WAS AWARE THIS WAS A COMMON DEFECT AT WHICH POINT THEY ACKNOWLEDGED IT IS AN ISSUE WITH THE PRIMER AND THEY WOULD TAKE IMAGES AND GET IN TOUCH WITH HONDA CORP. HONDA CORP SAID MY VIN DID NOT QUALIFY FOR THEIR WARRANTY EXTENSION AS THAT ONLY APPLIES TO 2012-2014 MODELS. MY CAR WAS DELIVED IN 2014, BUT WAS THE 2015 MODEL. THEY KNOWINGLY HAVE SOLD ME A DEFECTIVE PRODUCT AND THEY ARE REFUSING TO TAKE OWNERSHIP OF THIS WIDESPREAD ISSUE. THIS SECTION IS CLEARLY GOING TO SPREAD. THE CASES THAT ARE MORE ADVANCED THAN MINE ARE RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279615November 12, 2019
STRUCTURE:BODY
WITH VEHICLE IN PARK, THE DRIVERS SIDE REAR SLIDING DOOR OPENED NORMALLY AND THEN WOULD NOT CLOSE ALL THE WAY. IT WOULD START TO CLOSE AND THEN STOP AND RETRACT AGAIN. ALL METHODS FOR CLOSING THE DOOR, BOTH ELECTRICALLY AND MANUALLY, WERE UNSUCCESSFUL. ATTEMPTS WERE ALSO MADE TO CLOSE THE DOOR WITH THE ENGINE ON AND OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278763November 7, 2019
STRUCTURE:BODY
THE TAILGATE LATCHING MECHANISM STOPS WORKING WHEN THE WEATHER GETS COLD AND NOT ABLE TO OPEN THE TAIL GATE. THE VEHICLE WAS SERVICE BEFORE FOR THE SAME PROBLEM BUT IN COLD WEATHER IT STOPS WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276899October 29, 2019
POWER TRAIN
ON THE FREEWAY, DRIVING 65MPH BUT IT FEELS LIKE THE RPM IS A LITTLE HIGH, WE APPROACHED TRAFFIC POSSIBLE GEAR WENT TO A LOWER GEAR, WHEN THE SPEED TRIES TO SPEED UP AGAIN I FELT A JOLT, WE FELT IT THE ENTIRE VAN MULTIPLE TIME WHEN ACCELERATED SPEED OR FROM LOWER GEAR TO HIGHER GEAR AUTO. THEN WE REACHED THE STREETS OF STOP AND GO, FROM LOWER GEAR SWITCHING TO HIGH GEAR WE EEL THE BIG JOLT, LIKE WE HIT A VERY BIG DIP WHEN EVER IT SWITCH GEAR. I COMPLETELY STOP THE ENGINE AND START THE CAR AGAIN, THE PROBLEM WENT AWAY FOR NOW, BROUGHT IT TO THE DEALER AND THEY CAN'T FIND ANY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255352September 13, 2019
ENGINE
CHECK ENGINE LIGHT CAME ON UPON STARTING VEHICLE. VEHICLE WAS STATIONARY AND IN PARK. OBD READER SHOWS CYLINDER 3 MISFIRE. MECHANIC REPORTS FOULED PLUG AND OIL CONTROL ISSUES DUE TO VCM. ALL MAINTENANCE PERFORMED ON SCHEDULE BY ASE CERTIFIED MECHANIC. VEHICLE HAS 73000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244515August 16, 2019
POWER TRAIN
THIS CAR HAD AN ISSUE WHEN WE PURCHASED IT WITH THE TRANSMISSION FEELING 'JUMPY' OR LIKE IT DIDN'T SHIFT GEARS CORRECTLY. IT BOUNCED MY FAMILY ACROSS AN INTERSECTION IN A TOTALLY OUT OF CONTROL JOLT. WE HAD IT TOWED TO THE NEAREST HONDA DEALERSHIP AND THEY DID A 'SOFTWARE' UPDATE. THE PROBLEM, LIKE OTHERS HAVE STATED IS THAT THE ISSUE IS NOT CONSISTENT BUT IT IS SCARY AND UNSAFE. I WISH HONDA WOULD DO A RECALL AND FIX THIS ISSUE. WE WERE ACCELERATING FROM A STOPPED POSITION TO CROSS AN INTERSECTION WHEN THIS OCCURRED THE SECOND TIME. IT SEEMS LIKE IT'S ALWAYS IN A LOW GEAR. IT HAPPENS MILDLY EVERY TIME I TURN INTO MY OWN STREET. IT DOES NOT SHIFT SMOOTHLY AND FEELS LIKE THE TRANSMISSION IS NOT WORKING PROPERLY. WE HAVE HAD HIS VEHICLE FOR 4 YEARS AND HAVE ALWAYS HAD THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233638July 21, 2019
POWER TRAIN
OCCASIONALLY WHEN DRIVING AT SLOW SPEEDS THE CAR STRUGGLES AND LURCHES FORWARD AND LOSES POWER. IT IS VERY SCARY WHEN IT HAPPENS. IT FEELS LIKE IT IS STUCK IN NEUTRAL AND YOU LOSE POWER. PROBLEM IS IT DOESN'T HAPPEN CONSISTENTLY, AND HAVE NOT BEEN ABLE TO TAKE IT DIRECTLY TO THE DEALER WHILE IT HAPPENS. I THINK IT IS DANGEROUS, BECAUSE I BELIEVE IT COULD CAUSE AN ACCIDENT ONE DAY. I'VE GOOGLED IT AND HAVE FOUND MANY OTHER PEOPLE WITH MY AGE HONDA ODYSSEY HAVE THE SAME PROBLEM, AND MANY SAY THAT HONDA CANNOT FIX IT. I THINK IT USUALLY HAPPENS WHEN THE WEATHER IS COLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232379July 16, 2019
SEAT BELTS
# WHAT HAPPENED MY 7-YEAR OLD CHILD (AROUND 50 POUNDS, 4'ISH FEET) WAS IN THE 3RD ROW SEAT AND ATTEMPTED TO PUT THE SEATBELT. AS SHE WAS DOING THIS, SHE SOMEHOW MANAGED TO GET KNOTTED WITH THE SEATBELT AROUND HER STOMACH (SEE PHOTO). ATTEMPTS TO LOOSEN THE SEATBELT DID NOT WORK AS THE SEATBELT SEEMED TO HAVE LOCKED UP (EVEN AFTER PUTTING THE CAR IN PARK) # DETAIL 1. WE WERE COMING BACK FROM NEWPORT, RI WHEN WE RAN INTO THIS ISSUE. 2. I PULLED OVER AND WE IMMEDIATELY STARTED WORKING ON UN-RAVELLING THE SEATBELT (SINCE IT COULD POTENTIALLY CUT OFF CIRCULATION ON THE CHILD) 3. EVEN AFTER STOPPING THE CAR AND PUTTING THE CAR IN PARK, THE SEATBELT WOULD NOT SLACK AND LOOSEN. THE CHILD HAD CLEARLY GOT TIED UP IN THE SEATBELT. I WOULD EXPECT THAT THE SEATBELT WOULD SLACK (AKA: NOT LOCK UP) AND ALLOW THE KNOT TO LOOSEN AND FOR THE CHILD TO COME FREE. HOWEVER THAT DID NOT HAPPEN. DESPITE NUMEROUS EFFORTS TO WIGGLE FREE AND PULL THE SEATBELT FOR SLACK, NOTHING WOULD GIVE. 4. WE FINALLY MANAGED TO FIND A SCISSOR AND CUT OFF THE SEATBELT. AS SOON AS THE SEATBELT WAS CUT OFF, IT MADE A CRANKING NOISE AND COILED BACK INTO THE RESTRAINING SYSTEM. THE INCIDENT THAT HAPPENED IS VERY SIMILAR TO THE ONE DESCRIBED IN THIS ARTICLE (HE IS MORE ARTICULATE THAN ME!) : HTTPS://WWW.CONEJOVALLEYGUIDE.COM/WELCOME/SEAT-BELT-SCARE-ON-FATHERS-DAY-2011-KEEP-A-SHARP-OBJECT-IN-Y.HTML (**VERY SIMILAR INCIDENT AS THIS**)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230522July 9, 2019
STRUCTURE:BODY, POWER TRAIN
I PURCHASED MY 2015 HONDA ODYSSEY BRAND NEW AND HAVE DONE ALL THE MAINTENANCE ON TIME WITH HONDA. MY SLIDING DOORS DO NOT STOP IF SOMETHING IS IN THE WAY. I HAVE HAD MULTIPLE TIMES WHERE A CHILD HAS TRIED TO GO IN/OUT WHILE THE DOOR IS SHUTTING AND IT HAS NOT STOPPED, THIS IS A SAFETY ISSUE! THEN IN 2018 WITH ONLY 32K MILES OR SO I STARTED TO HEAR A SQUEAL TYPE NOISE AT 2K RPM AND ABOUT 60MPH. IT ONLY HAPPENED A FEW TIMES ON THE ROAD TRIP THEN AGAIN ON MY NEXT ROAD TRIP. HONDA LOOKED AT IT AND SAID THEY DIDN'T KNOW BUT THE TRANSMISSION FLUID SHOULD BE CHANGED. IT WAS CHANGED AT 29000 MILES WITH THE 30,000 MILE MAINTENANCE. WHEN IT HAPPENED AGAIN ON THE FREEWAY I TOOK IT IN AGAIN, NOW AT 47,000 MILES. HONDA SAYS THE TRANSMISSION FLUID IS DIRTY AND NEEDS TO HAVE WORK DONE. 4 WEEKS LATER I AM STILL WAITING FOR LOCAL HONDA TO GET OK FROM HEAD HONDA FOR FIX OF THROTTLE CONTROL WHINE. HONDA TECH WAS ABLE TO HEAR THE WHINE/SQUEAL WHILE DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229716July 6, 2019
POWER TRAIN
PURCHASED AT 45,646 MILES. NOTICEABLE JUTTERING AT 15-40 MPH, MOST NOTABLY FROM 25-30 MPH AND DRIVING UP HILLS FAINT WHINING NOISE. DEALER CHECKING SOFTWARE UPDATE ON TRANSMISSION. NOTICED ON FREEWAYS AND CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220146June 14, 2019
ENGINE, POWER TRAIN
WHILE DRIVING, THE IDLE STARTED TO BECOME ROUGH AND ENGINE VIBRATION INCREASED. CHECK ENGINE LIGHT AND ADDITIONAL WARNING LIGHTS APPEARED IN THE DASH. ERROR CODE P0302 WAS THE PRIMARY ERROR CODE FOR MISFIRE CYLINDER 2 WHEN THE ERRORS WERE SCANNED AT HOME AND CONFIRMED BY SHOP AFFILIATED WITH CAR DEALERSHIP. THE SPARK PLUG IN CYLINDER 2 WAS INSPECTED AND IDENTIFIED TO BE FOULED AND COVERED IN OIL. ADDITIONALLY THE CERAMIC WAS MISSING FROM THE SPARK PLUG. THIS VEHICLE ONLY HAS 50,785 MILES, AND THIS ISSUE IS SIMILAR TO THE CLASS ACTION LAWSUIT/SERVICE BULLETIN 13-081 ISSUED TO HONDA VEHICLES (INCLUDING HONDA ODYSSEYS 2011-2013) . HOWEVER, THIS TIME HONDA IS TELLING ME THAT THIS ISSUE IS NOT A POWERTRAIN WARRANTY ISSUE AND THAT I AM RESPONSIBLE FOR THE COST OF REPAIRS ALTHOUGH THE PROBLEM FOLLOWS THE EXACT DECISION MATRIX FOUND IN THIS SERVICE BULLETIN FROM THE LOGGED ERROR CODE TO THE FOULED SPARK PLUG IN A YOUNG MOTOR. THIS VEHICLE HAS BEEN SERVICED BY THE SAME HONDA DEALERSHIP SINCE I PURCHASED THE VEHICLE USED AT 16K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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