Honda Odyssey Complaints (2009)

198 consumer complaints on file.

#10850723March 21, 2016
SUSPENSION
REAR RIGHT WHEEL CAMBER CAN'T BE ALIGNED WITH EXTENSIVE NOISE FROM REAR SUSPENSION. CONCERN THAT SUSPENSION COULD BE FAILING. HAVE HONDA CARE WARRANTY FROM THE MANUFACTURER BUT THEY REFUSED TO DIAGNOSE AND SOLVE THE PROBLEM. DEALER WANTS THOUSANDS OF DOLLARS TO TEAR DOWN AND REBUILD THE SUSPENSION AT MY EXPENSE, WHICH IS A SIGNIFICANT FINANCIAL BURDEN IN SPITE OF THE WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838687February 26, 2016
EXTERIOR LIGHTING
SUBJECT: 2008-2009-2010 HONDA ODYSSEY TAIL LIGHT DEFECTS COMMENTS: 2008-2009-2010 HONDA ODYSSEY TAIL LIGHTS ARE SUSCEPTIBLE TO WATER PENETRATION WHICH WILL EVENTUALLY SHORT OUT THE TAIL LIGHTS. THIS APPLIES TO THE PORTION OF THE TAIL LIGHT WHICH IS ATTACHED TO THE REAR HATCH DOOR. WATER ACCUMULATES IN THE WHITE PART OF THE LENS WHICH IS AT THE BOTTOM OF THE TAIL LIGHT IN THESE MODEL YEARS (I.E., THE BACK UP LIGHTS). THERE IS APPARENTLY A DESIGN OR MANUFACTURING DEFECT IN THE SEALED LIGHT SYSTEM. I HAVE HAD BOTH TAIL LIGHTS REPLACED IN MY 2010 ODYSSEY DUE TO WATER PENETRATION & COLLECTION. I HAVE PHOTOGRAPHIC EVIDENCE TO SUPPORT THIS CLAIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824290February 4, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
UNABLE TO LIFT UP PASSENGER SIDE WINDOW (FRONT AND REAR) ONCE WINDOW IS DOWN MAINLY IN COLD WEATHER. ALSO TIME TO TIME, UNABLE TO OPEN FRONT PASSENGER SIDE DOOR FROM INSIDE. I HAVE TO OPEN AND CLOSE THE DOOR USING DRIVE SIDE BUTTON FROM INSIDE THE VEHICLE, OR USE REMOTE CONTROL TO PERFORM LOCK/UNLOCK FUNCTION. FOR WINDOW OPERATION IT DOESN'T MATTER IF THE VEHICLE IS MOVING OR NOT MOVING. FOR LOCK OPERATION VEHICLE IS NOT MOVING. FOR BOTH OPERATION VEHICLE ENGINE COULD BE ON. THIS PROBLEM HAS BEEN THERE SINCE THE DAY ONE I BOUGHT THE VEHICLE. DEALERSHIP WAS INFORMED BUT THEY WERE UNABLE TO FIND THE PROBLEM BECAUSE MOST OF THE TIME PROBLEM RECOVERS BY THE TIME WE REACH DEALERSHIP (30 MINUTES LATER)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790510November 15, 2015
STRUCTURE:BODY
PAINT IS RELEASING FROM THE PRIMER ON AND IN FRONT/BACK OF EACK FRONT DOOR. THERE IS NO PEELING ON THE ROOF OR BEHIND EACH REAR TIRE WHERE WE WOULD EXPECT PROBLEMS. HONDA REFUSES TO FIX THE PROBLEM. THIS PROBLEM OCCURRED IN CORPUS CHRISTI, TX AFTER THE LOCAL DEALER PERFORMED MINOR BODY WORK (NEW FRONT BUMPER AND TWO SCRATCHES ON THE REAR PANESL) - BUT THE PEELING IS NOT OCCURRING WHERE THE BODY WORK WAS DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779451October 3, 2015
ENGINE
ENGINE BURNS EXCESSIVE AMOUNT OIL WITHOUT ANY WARNING LIGHTS. SLOWING EATING UP THE CAMSHAFT AND VALVE ROCKER ARM. CASING MISFIRE TO THE ENGINE AND EVENTUALLY ENGINE STOPS WORKING. MINE DID NOT HAVE THE ENGINE STOP, BUT LOCAL MECHANIC VERIFIES THAT THERE IS A EXCESSIVE WEAR TO THE CAMSHAFT UNITS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779118October 1, 2015
ENGINE
IVTEC 3.5L ENGINE. TOURING MODEL. REAR ENGINE MOUNT FAILURE. ALUMINUM ENGINE MOUNT ATTACHMENT SHEARED. NO CAR DAMAGE HISTORY OR ABUSE. FAMILY CAR, DAILY DRIVING AROUND TOWN AND HIGHWAY. NOT SURE WHEN IT FAILED, BUT TOTAL MILEAGE IS 120,000 MILES. OWNED THIS CAR SINCE NEW. DEALER SAID THE PROTECTIVE BOOT HAD TORN, AND THE MOUNT NEEDED REPLACING. HONDA PART, $650, COMPLETELY UNREASONABLE. I BOUGHT A PART, AND REPLACED IT MYSELF, THAT IS WHEN I DISCOVERED THE PART HAD FAILED. THE DEALER REFUSED TO REMEDY THE SITUATION, AND SAID ENGINE MOUNTS BREAK ALL THE TIME. ENGINE MOUNTS? A PRIMARY PART OF THE ENGINE STRUCTURE? SHOULD NEVER FAIL LIKE THIS. THE PART IS SIGNIFICANTLY UNDER DESIGNED AND SHOULD BE RECALLED AND REINFORCED, MOST LIKELY REPLACE THE ALUMINUM WITH A STEEL PART. AGAIN, NOT SURE WHEN THE PART FAILED, COULD HAVE BEEN THAT WAY FROM THE FACTORY FOR ALL I KNOW. HAVE NEVER HIT ANYTHING OR BOTTOMED OUT THE CAR. UPON INSPECTION OF THE FAILED PART, IT DOES NOT APPEAR TO BE A DEFECT, OR FATIGUE FAILURE, BUT AN OVERLOAD OF THE DESIGN. I AM AN ENGINEER AND AIRCRAFT MECHANIC. I CAN GIVE YOU THE FAILED PART IF YOU DESIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713353April 28, 2015
ELECTRICAL SYSTEM
TOOK THE CAR TO THE HONDA DEALERSHIP FOR EMISSIONS CHECK LIGHT. DIAGNOSED AS "NOX SENSOR WIRING HARNESS CHEWED BY MOUSE" PER HONDA DEALERSHIP. THERE IS NO EVIDENCE OF RODENT DAMAGE OR PRESENCE ELSEWHERE IN THE VEHICLE. THE HONDA DEALERSHIP DID NOT PROVIDE ME THE PICTURES OR THE DAMAGED PART SAYING THAT IT WAS THROWN IN THE TRASH. THE WIRING WAS APPARENTLY COVERED BY HONDA RODENT DETERRENT TAPE. I HAVE CONTACTED ACURA/HONDA DEALERSHIPS, THEIR EXTENDED WARRANTY CUSTOMER SERVICE AND ALSO THE RESPECTIVE ACURA/HONDA MANUFACTURER CUSTOMER SERVICE. THE SAME THING HAPPENED TO MY OTHER CAR (ACURA MDX 2009) WITHIN A SPAN OF ONE WEEK WITH EXACTLY SIMILAR PRESENTATION. WHEN I REQUESTED INFORMATION FROM THE ABOVE SOURCES, I WAS TOLD THAT THIS WAS CONFIDENTIAL INFORMATION AND IS NOT AVAILABLE FOR CUSTOMERS AND THAT IS IT IS A RARE EVENT AND NOT RELATED TO MANUFACTURING DEFECTS AND ALSO THERE WAS NO DEFINITIVE TREND IN ACURA/HONDA(SAME COMPANY) NOX SENSOR WIRING HARNESS BEING CHEWED BY RODENTS AND HAVE REFUSED TO COVER IT UNDER EXTENDED WARRANTY PROGRAM TO WHICH I HAVE SUBSCRIBED/PURCHASED. I HAVE ANOTHER ENTRY REGARDING THE OTHER VEHICLE AT THE NHTSA.GOV WEBSITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713230April 27, 2015
ENGINE, ELECTRICAL SYSTEM
WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 70 MPH MY WIFE'S 2009 HONDA ODYSSEY BEGAN TO SHAKE AS I STEPPED ON THE GAS THE ENGINE LIGHT CAME ON AND THE VEHICLE LOST ENGINE POWER AND I HAD TO MANUALLY STEER TO THE SIDE OF THE HIGHWAY.. UPON OPENING THE HOOD I COULD SMELL THAT SOMETHING WAS BURNING. THE VEHICLE WAS TOWED 79 MILES TO MY MECHANIC. I WAS INFORMED THAT A SPARK PLUG BLEW OUT COMPLETELY AND A PORTION OF THAT PLUG ENTERED THE CYLINDER AND DAMAGED THE ENGINE. THE ENTIRE THREADING OF THE SPARK PLUG WAS DAMAGED AND MELTED INTO THE ENGINE. I WAS INFORMED THAT THE ENTIRE ENGINE NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712923April 26, 2015
STRUCTURE:BODY
POWER LIFT GATE FAILED WHILE TRUNK WAS OPENING; I PRESSED THE TRUNK BUTTON ON THE INSIDE OF THE CAR AND THE LIFT GATE BEGAN TO OPEN AS USUAL. MY 10 YEAR OLD CHILD WAS PUTTING BASEBALL GEAR IN TRUNK AND THE LIFT GATE BEEPED TWICE AS IT WAS TRYING TO FULLY OPEN BUT COULD NOT. IT THEN BEEPED CONTINUOUSLY AS IT LOWERED. MY SON WAS ABLE TO GET OUT OF THE WAY. NOW THE LIFT GATE WILL NOT STAY PROPPED OPEN AND IT IS VERY DIFFICULT TO OPEN MANUALLY. I WILL TAKE VEHICLE TO HONDA DEALER MONDAY BUT IT DOES NOT APPEAR MY VIN IS INCLUDED IN THE RECALL FOR THE STRUTS IN THE POWER LIFT GATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706603April 20, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2009 HONDA ODYSSEY. THE CONTACT STATED THAT THE SEAT BELT LOCATED IN THE REAR THIRD ROW SEAT ON THE PASSENGER SIDE FAILED TO RELEASE. THE CHILD HAD TO BE CUT OUT OF THE SEAT BELT. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE INSPECTED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705376April 13, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2009 HONDA ODYSSEY. WHILE THE CONTACT'S VEHICLE WAS IDLING AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUFFERED BODILY PAIN THAT DID NOT REQUIRE MEDICAL ATTENTION. THE REAR DRIVER'S SIDE PASSENGER DID NOT SUSTAIN ANY INJURIES, BUT RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10667975February 24, 2015
FUEL SYSTEM, GASOLINE
2009 HONDA ODYSSEY. CONSUMER RECEIVED RECALL FOR VEHICLE BUT HAS TO WAIT FOR REPAIR BECAUSE OF STAFF OF DEALERSHIP. CONSUMER UNSATISFIED. *TA THE CONSUMER WAS INFORMED THE RECALL COULD NOT BE PERFORMED AS THERE WERE TOO MANY ITEMS IN THE VEHICLE AND THE VEHICLE HAD TOO MUCH GAS. RECALL # 14V112000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683455February 14, 2015
STRUCTURE:BODY:TAILGATE
MY TAILGATE SUPPORT STRUTS FAILED IN 2012. THEY WERE SUBJECT TO A RECALL AND WERE REPLACED. THEY HAVE NOW FAILED AGAIN IN THE SAME MANNER. I HAD TO REPLACE THEM AGAIN 2/12/2015 AT A COST OF $!56.31. JUST AS WHEN THEY WERE RECALLED, THE STRUTS STOPPED SUPPORTING THE WEIGHT OF THE DOOR SO THAT WHEN IT OPENS, IT SUDDENLY COMES DOWN AGAIN. IT HAS HIT ME IN THE HEAD AS I REACHED INTO THE REAR TO GRAB A BAG. EVEN WHEN YOU OPEN IT MANUALLY, THE STRUTS CANNOT HOLD THE DOOR OPEN AND IT SLUMPS DOWN ABOUT HALFWAY OPEN. THIS IS THE EXACT SAME ISSUE THAT CAUSED THE STRUTS TO BE RECALLED IN 2012. THIS IS A DESIGN DEFECT IN THE 2009 HONDA ODYSSEY AND HONDA SHOULD PAY FOR ANY REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680419February 1, 2015
STRUCTURE:BODY:DOOR
I THOUGHT THE DRIVER SIDE SLIDING DOOR ON MY 2009 HONDA ODYSSEY WAS CLOSED BUT WHEN DRIVING AT A SPEED OF APPROXIMATELY 30 MPH, THE DOOR FLEW OPEN. I PULLED OVER AND TRIED TO CLOSE THE DOOR BUT IT WOULD NOT CLOSE. AFTER TRYING SEVERAL TIMES, I DECIDED I NEEDED TO HAVE IT LOOKED AT. I REACHED BACK AND HELD THE DOOR CLOSED WITH MY LEFT ARM/HAND AS I DROVE SLOWLY TO THE DEALER. THE DEALER WAS CLOSED BUT A SALESMAN GAVE ME A RENTAL CAR FOR THE NIGHT AND SAID THEY WOULD CALL THE NEXT DAY, WHICH THEY DID. THEY TOLD ME THE LATCH WAS NOT WORKING PROPERLY AND WOULD NEED TO REPLACE IT. WHAT CHOICE DID I HAVE SINCE I COULDN'T DRIVE IT THE WAY IT WAS. SO, I PAID $376.61 TO HAVE IT REPLACED. I THOUGHT THE PROBLEM WAS RESOLVED, BUT THE SAME EXACT THING HAPPENED ON THE SAME DOOR ABOUT 2 MONTHS LATER. AGAIN I REACHED BACK AND HELD THE DOOR CLOSED AS I DROVE IT BACK TO THE DEALER. AS YOU CAN IMAGINE I WAS QUITE UPSET SINCE I HAD SPENT ALL THAT MONEY TO SUPPOSEDLY HAVE THE PROBLEM FIXED. AFTER THE MECHANIC PLAYED AROUND WITH THE LATCHES WITH A SCREW DRIVER AND GREASE HE WAS ABLE TO CLOSE THE DOOR. HE INFORMED ME THAT THE REAR LATCH ON THE DOOR WAS STICKING PREVENTING THE DOOR FROM CLOSING. HE WAS SURPRISED THEY DIDN'T TRY THAT 2 MONTHS PRIOR BEFORE REPLACING THE LATCH. THE SERVICE MANAGER EVEN TOLD ME THEY HAVE NEVER HAD TO REPLACE A LATCH ASSEMBLY IN THESE VANS. SO, I ASKED IF I COULD GET REIMBURSED FOR THE COST OF REPLACING THE LATCH BUT WAS DENIED. THIS IS WHY I AM WRITING HONDA TO SEE IF YOU WILL REIMBURSE ME THE $376.61 I PAID TO HAVE THE LATCH ASSEMBLY REPLACED THAT DIDN'T NEED TO BE. I CAN PROVIDE YOU WITH A COPY OF THE RECEIPT FROM THE DEALER, IF NEEDED. THIS IS THE 2ND ODYSSEY I HAVE OWNED AND HAVE ALWAYS HAD A PROBLEM WITH THE SLIDING DOORS STICKING MAKING IT HARD TO OPEN THEM BUT HAVE NEVER HAD A PROBLEM CLOSING THEM. I HOPE YOU WILL ASSIST ME IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667384December 19, 2014
STRUCTURE:BODY
ON TWO RECENT OCCASIONS, THE TAILGATE HAS LOWERED ITSELF WITHOUT THE DRIVER PRESSING THE TAILGATE BUTTON ON THE DASHBOARD OR ON THE TAILGATE ITSELF. IT LOWERS WITHOUT GIVING THE NORMAL AUDIBLE SIGNAL. AND IN BOTH CASES, THERE WAS A MINOR INJURY OCCURRING AS A RESULT OF THE PROBLEM. ONCE TO A CHILD, AND THE LATEST TO AN ADULT. IN THE LATEST INCIDENT, THE DRIVERS HEAD (EAR) WAS IMPACTED BY THE DOWNWARD FORCE OF THE TAILGATE, PRESSING THE HEAD AGAINST THE LEFT REAR CORNER OF THE VEHICLE WHILE THE DRIVER WAS LEANING INTO THE REAR COMPARTMENT. VERY PAINFUL TO THE DRIVER'S LEFT EAR, BUT NOT IMMEDIATELY REQUIRING MEDICAL ATTENTION. THE SERVICE DEPARTMENT OF OUR LOCAL HONDA DEALERSHIP - WHERE THE VEHICLE IS NORMALLY MAINTAINED - STATES THIS VIN IS NOT UNDER RECALL FOR FAULTY TAILGATE STRUTS OR RELATED. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10662854December 8, 2014
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2009 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE RETRIEVING HER INFANT FROM THE REAR DRIVER'S SIDE OF THE VEHICLE, THE SLIDING DOOR DETACHED FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TOP ROLLER OF THE DOOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661592December 2, 2014
ENGINE
TL* THE CONTACT OWNS A 2009 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE SERPENTINE BELT FRACTURED AND THE ENGINE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER ON TWO OCCASIONS. THE TECHNICIAN DIAGNOSED ON THE SECOND OCCASION THAT THE SERPENTINE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,852.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661206November 28, 2014
ELECTRICAL SYSTEM
WHEN USING THE VAN ON SEVERAL OCCASIONS IN THE CITY STREETS. WHILE RAINING AND AFTER IT HAS RAINED, THE VAN THE BATTERY LIGHT HAS TURNED ON THE HAS VAN TURNED OFF. I HAVE TAKEN THE VAN TWICE TO GET THIS CHECKED OUT AND THEY HAVE TOLD ME IT DOES NOT HAVE ANYTHING. I TOOK IT ON SEPTEMBER 2014 AND AGAIN IN NOVEMBER 2014. WHILE USING THE VAN IN THE RAIN I HAVE COME TO A STOP SIGN TO TURN AND GOING IN TO TRAFFIC THE VAN IT TURNS OFF . THIS HAPPENED AGAIN THIS LAST WEEK ON NOV. 25 2014. BECAUSE OF THIS I AM SCARED OF USING THE VAN WHEN IT RAINS. MY WIFE IS ALWAYS USING THE VAN WITH ARE GRANDCHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660808November 25, 2014
SERVICE BRAKES
WE WERE COMING DOWN A MOUNTAIN AND EVEN THOUGH I WAS USING THE ENGINE TO SLOW DOWN THE BRAKES STARTED PULSING AND THE STEERING WHEEL STARTED SHAKING. SINCE THAT TIME THE PROBLEM HAS GOTTEN WORSE AND NOW HAPPENS AT HIGHWAY SPEEDS. THE PROBLEM DOES NOT GO AWAY UNTIL THE BRAKES HAVE COOLED COMPLETELY DOWN. I CHECKED ON LINE AND FOUND OUT THAT THIS HAS BEEN A PROBLEM WITH THE ODYSSEY'S FOR YEARS AND HAPPENS EVEN AFTER REPLACING THE PADS AND ROTORS. OUR VEHICLE NOW HAS 74,000 MILES ON IT AND WHEN THE PROBLEM OCCURS THE SHAKING OF THE STEERING WHEEL CAN BE SEVERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640325September 30, 2014
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
ENGINE LIGHT CAME UP. DRIVE LIGHT FLASHES. MOVING INTO DRIVE IS VERY NOISY. CAR HESITATES TO MOVE AND CHANGES GEAR LATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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