Honda Odyssey Complaints (2003)

914 consumer complaints on file.

#10048483January 9, 2004
VEHICLE SPEED CONTROL
ON FEBRUARY 11/2003 WHILE EXITING THE SCHOOL DRIVE WAY, THE VEHICLE BEGAN TO ACCELERATE ON ITS OWN. THE DRIVER TAPPED THE BRAKE AND THE ENGINE SPEED INCREASE EVEN MORE. ON NOVEMBER 9/2003 ONCE AGAIN THE SAME SUDDEN ACCELERATION. AS A RESULT, THE DRIVER LOST CONTROL OF VEHICLE. THE VEHICLE WENT AIRBORNE AND LANDED ON THE NEIGHBORHOOD FENCE. THERE WERE NO INJURES. THE DEALER INSPECTED THE VEHICLE SEVERAL TIMES BUT THE PROBLEM HAD NOT BEEN RESOLVED. *NLM *SC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10053553January 6, 2004
VEHICLE SPEED CONTROL
COMPLAINT ANALYST WROTE TO DETERMINE ANY LAWS VIOLATED BY MANUFACTURER, AS WRITTEN BY THE CONSUMER. AS STATED IN A COUPLE OF ACCIDENTS, THE VEHICLE LURCHES FORWARD WHEN SHIFTED INTO GEAR TO REVERSE. *LA THE CONSUMER MADE A U TURN, STOPPED, PLACED THE VEHICLE IN REVERSE, WHEN SUDDENLY THE VAN SURGED FAST INTO CONCRETE STAIRS OF A HOUSE. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10048127December 24, 2003
FUEL SYSTEM, GASOLINE
GAS FUMES LEAKED THROUGHOUT THE VEHICLE. GAS SMELL BECAME OVERWHELMING WHEN VEHICLE WAS DRIVEN FOR AWHILE WITH ALL WINDOWS DOWN. DEALER NOTIFIED. *AK THE CONSUMER RECEIVED A RECALL LETTER IN REFERENCE TO A DEFECTIVE GAS TANK. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE GAS TANK NEEDED TO BE REPLACED. EIGHT MONTHS LATER THE CONSUMER NOTICED AN OVERWHELMING ODOR OF GASOLINE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THE GAS TANK GASKET WAS DEFECTIVE. THE GASKET FILLED WITH GASOLINE AND SPLASHED INTO THE INSIDE OF THE VEHICLE. AS A RESULT OF THE DEFECTIVE THE ENTIRE FAMILY WAS ILL FROM INHALING THE FUMES. *PH *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047783December 10, 2003
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC
WHILE DRIVING 55 MPH, THE CONSUMER WAS APPROACHING HEAVY TRAFFIC WHEN SHE APPLIED THE BRAKES, THEY LOCKED UP. THE CONSUMER REAR ENDED THE VEHICLE IN FRONT HER, THE AIRBAGS DID NOT DEPLOY. THE POLICE ARRIVED AND FILED A REPORT. THE MANUFACTURER AND THE DEALER WAS INFORMED OF THE PROBLEM. *PH *CB *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10033170November 5, 2003
ELECTRICAL SYSTEM
NEW 2003 HONDA ODYSSEY EX-L VAN CAUGHT FIRE WHILE I WAS DRIVING. THE FIRE STARTED IN THE STEREO/CD PLAYER. EARLIER IN THE DAY, THE RADIO STOPPED WORKING, SHUT OFF AND WOULD NOT TURN ON. LATER THAT EVENING AS WE WERE DRIVING, WE SMELLED AN ELECTRICAL FIRE. A FEW MINUTES LATER, THE CD PLAYER BURST INTO FLAMES. THE FIRE BEGAN INSIDE THE CD SLOT. BLUE, YELLOW AND ORANGE FLAMES WERE SOON JETTING OUT OF THE PLAYER. AS WE PULLED OFF AND EVACUATED THE CAR, THE FLAMES WERE LICKING UP THE DASHBOARD, WITHIN MINUTES TOUCHING THE WINDSHIELD. EMERYVILLE CA FIRE DEPARTMENT PUT OUT THE FIRE. *AK *SCC *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10044916October 28, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE AUTOMATIC PASSENGER SLIDING DOOR OPENED WHILE THE CHILD WAS ENTERING INSIDE THE VEHICLE. THE DOOR CLOSED ON CHILD'S HEAD, AND CHILD SUSTAINED HEAD INJURIES. THE MOTHER DROVE HIM TO THE HOSPITAL. CONSUMER TOOK VEHICLE TO THE DEALER, BUT THE PROBLEM COULD NOT BE DUPLICATED OR SOLVED. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10044380October 21, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 20 MPH, WHEN BRAKES WERE APPLIED, VEHICLE DID NOT STOP. VEHICLE WAS TOWED TO THE DEALERSHIP. DEALER WAS UNABLE TO DUPLICATE THE PROBLEM, AND TECHNICIAN SAID THEY COULD NOT FIX THE PROBLEM. OWNER WAS FRUSTRATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041767October 14, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
I OWN A 2003 HONDA ODYSSEY MINIVAN WITH MANUAL SIDE DOORS. WHEN IT IS DAMPED, THE DOORS FORM A SUCTION AND CANNOT EASILY BE OPENED. THEY CANNOT BE OPENED FROM THE INSIDE, AND ONLY AFTER "YANKING" ON THEM NUMEROUS TIMES, THEY CAN BE OPENED FROM THE OUTSIDE. IN MY OPINION, THIS IS A SAFETY HAZARD. I HAVE CONTACTED SEVERAL DEALERSHIPS AND THEIR RECOMMENDATION IS LUBING THE SEALS. I HAVE HAD THIS DONE TWICE AND IT HAS NOT WORKED EITHER TIME. ONE DEALERSHIP INFORMED ME THAT THEY HAD TO BE ABLE TO RECREATE THE PROBLEM IN ORDER TO FIX IT. SINCE THIS ONLY OCCURS UNDER CERTAIN CONDITIONS, AND NOT REGULARLY, THAT WOULD BE NEAR IMPOSSIBLE. AFTER NOT RECEIVING ANY SATISFACTION FROM MY DEALERSHIP, I DID CONTACT HONDA DIRECTLY. THEY THEN CONTACTED MY DEALERSHIP AND THE PROBLEM WAS FIXED IMMEDIATELY. THEY REPLACED THE WEATHERSTRIPPING AND SUBSEALS. SO FAR, I HAVE HAD NO PROBLEMS (THIS WAS DONE LESS THAN A WEEK AGO). MY CONCERN IS THAT THE DEALERSHIPS WILL NOT FIX THIS PROBLEM RIGHT AWAY. THE BUYER HAS TO GO THROUGH SEVERAL STEPS FOR THIS TO HAPPEN. I HAD TO FILE A FORMAL COMPLAINT WITH THE COMPANY. THE DEALERSHIPS ONLY RECOMMENDED "LUBING" THE DOORS WHICH, AT BEST, IS ONLY A TEMPORARY FIX TO A POTENTIAL DANGEROUS PROBLEM. (THE INCIDENT DATE I CHOSE BELOW IS THE LAST DATE OF THE PROBLEM. THE PROBLEM BEGAN MARCH 2003). *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037803October 1, 2003
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING, THE CRUISE CONTROL FAILED TO DISENGAGE, THE CONSUMER WAS UNABLE TO STOP OR SLOW THE VEHICLE DOWN. THE CONSUMER SHUT OFF THE IGNITION AND CRUISED TO THE SHOULDER. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117026September 15, 2003
STRUCTURE:BODY:DOOR
HONDA ODYSSEY 2003 ,RECURRING PROBLEM WITH POWER SLIDING DOORS NOT OPEN/OR CLOSE DUE TO UNKNOWN REASON. *BF THE CONSUMER STATED HIS CHILDREN WERE TRAPPED INSIDE THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040230September 12, 2003
SEATS, EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN:AUTOMATIC TRANSMISSION
PROBLEMS WITH VEHICLE'S TRANSMISSION AND AIR CONDITIONER.*MR OTHER PROBLEMS INCLUDED THE PASSENGER SEAT MOVING WHEN THE VEHICLE STOPS OR STARTS. TRANSMISSION SURGED ON OCCASIONS. THE AIR CONDITIONER FAILED AS A RESULT OF A HOLE IN THE CONDENSER WHICH COULD'VE BEEN CAUSED BY DEBRIS. THIS REPAIR WASN'T COVERED UNDER WARRANTY. WHEN THE SEATS WERE CHECKED, THE MECHANIC STATED IT WAS NORMAL DUE TO OTHER ODYSSEY VEHICLE'S ON THE LOT WITH MOVING SEATS. AFTER THE FACT, THE CONSUMER FELT AS THOUGH ALL PROBLEMS OR CONCERNS WERE NOT REPAIRED. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039897September 12, 2003
VISIBILITY:GLASS, SIDE/REAR
THE TRUCK WAS PARKED INSIDE A PARKING LOT WITHOUT PHYSICAL CONTACT WITH ANOTHER VEHICLE. THE RIGHT PASSENGER SIDE WINDOW SHATTERED. POLICE CAME FOR THE INVESTIGATION. THERE WERE NO INJURIES. THE DEALER IS AWARE OF THE PROBLEM. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038729September 11, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
STEERING PULLING TO THE LEFT. URNED OUT TO BE LOOSE TIE RODS ON BRAND NEW 2003 HONDA ODYSSEY. ONLY 900 MILES ON IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037814August 28, 2003
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
RECALL#03V014000 CONCERNING FUEL TANK FAILURE. NO PARTS WERE AVAILABLE FOR REPAIRS. APPLE TREE HONDA 828-684-4400. CONTACTED DEALER ON JULY-11-2003. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032777August 13, 2003
SUSPENSION:REAR:SHOCK ABSORBER
I HAVE A 2003 HONDA ODYSSEY WITH THE TOWING PACKAGE. THE PROBLEM THAT I AM HAVING IS THAT MY REAR SUSPENSION CANNOT SUPPORT THE TONGUE WEIGHT OF MY POP UP TRAILER. ALSO THERE IS NO MANUFACTURER THAT MAKES HEAVY DUTY SHOCKS FOR THE ODYSSEY. MY MANUAL SAYS THAT THE ODYSSEY CAN TOW UP TO 3500 LBS. MY POP UP IS ONLY 2000LBS. EVEN WITH A WEIGHT DISTRIBUTION HITCH MY ODYSSEY STILL DIPS DOWN IN THE REAR. THIS IS DEFINITELY A SAFETY HAZARD WHEN DRIVING. HONDA SHOULD OFFER AS PART OF THE TOWING PACKAGE HEAVY DUTY SUSPENSION. I'VE CHECK THE INTERNET AND FOUND THAT MY COMPLAINT IS A COMMON COMPLAINT AMONG PEOPLE WHO TOW TRAILERS WITH THE HONDA ODYSSEY. WHEN THE BACK END DIPS DOWN IT TAKES WEIGHT OFF THE FRONT WHEELS WHICH IS DEFINITELY A SAFETY HAZARD. I BELEIVE THAT HONDA SHOULD BE FORCE DTO OFFER HEAVY DUTY SUSPENSION TO THOSE PEOPLE THAT HAVE THE TOWING PACKAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032574August 11, 2003
FUEL SYSTEM, GASOLINE, WHEELS, PARKING BRAKE, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
AMERICAN HONDA MOTOR CO., INC. HONDA AUTOMOBILE CUSTOMER SERVICE 1919 TORRANCE BOULEVARD MAIL STOP: 500 - 2N - 7D TORRANCE, CA 90501-2746 CLAIM NUMBER: [XXX] DEAR HONDA, WE ARE WRITING TO YOU IN ORDER TO PUT YOU ON NOTICE OF A POTENTIAL VEHICLE DEFECT WITH MY NEW 2003 HONDA ODYSSEY, VIN: [XXX]. AFTER HAVING THE VEHICLE JUST 6 WEEKS THE VEHICLE EXPERIENCED THE FOLLOWING PROBLEMS: 1. BRAKES BEGAN TO GET SOFTER AND WOULD NOT ENGAGE TILL ALMOST TO THE FLOOR 2. WHILE WAITING AT A SIGNAL THE CAR ENGINE APPEARS TO BE REVVING UP AND SHAKING 3. RATTLING NOISE EMANATING FROM THE MUFFLER LINKAGE 4. LOW FUEL WARNING LIGHT COMES ON WHEN GAGE IS STILL AT TANK. OF GRAVE CONCERN IS AN INCIDENT THAT OCCURRED LAST FRIDAY, AUGUST 8, 2003 WHILE MY WIFE WAS TAKING MY SON TO CELEBRATE HIS 6TH BIRTHDAY AT SUMMER CAMP. THIS IS WHAT HAPPENED: AFTER MAKING A TURN ON A STEEP HILL MY WIFE PROCEEDED DOWN THE HILL. WHILE GOING DOWN THE HILL THE BRAKES COMPLETELY FAILED TO OPERATE AND THE FOLLOWING LIGHTS ILLUMINATE ON THE DASH , BATTERY, OIL, DOOR OPEN WARNING LIGHTS. THE ENGINE WAS STILL ON AND SHE HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. WE WERE VERY FORTUNATE THAT THERE WAS NO ACCIDENT, THE VEHICLE WAS NOT GOING FAST AND WE WERE ABLE TO BRING THE VEHICLE TO A STOP. MY WIFE WAS EXTREMELY FRIGHTENED AND UPSET BY THE INCIDENT. SHE WAS ALMOST IN A VERY SERIOUS ACCIDENT! WE HAD THE VEHICLE TOWED TO BEAVERTON HONDA WHO ADVISES US THUS FAR THEY COULD NOT DUPLICATE THE PROBLEMS. YOU CAN SURELY UNDERSTAND OUR CONCERNS WITH THIS VEHICLE, ESPECIALLY IF THERE APPEARS TO BE NOTHING WRONG WITH IT. WE WOULD LIKE HONDA OF AMERICA TO TAKE THE FOLLOWING STEPS TO PROTECT OUR FAMILY AND IT'S BRAND: 1. PROVIDE US WITH A LOANER ODYSSEY UNTIL& (2) 2. EXCHANGE OUR ODYSSEY WITH THE SAME EXACT VEHICLE FROM A DIFFERENT FACTORY OR FULLY REFUND OUR PURCHASE. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030526July 31, 2003
SEAT BELTS
REAR SEAT BELTS LOCK FOR NO REASON. PASSENGERS MUST UNBUCKLE THE SEAT BELT TO UNLOCK THE MECHANISM. HAS HAPPENED AT LEAST 50 TIMES IN AN 8 MONTH PERIOD SINCE PURCHASE OF THE NEW 2003 HONDA ODYSSEY. MY CONCERN IS NOT ONLY INCONVENIENCE BUT THE SAFETY ISSUE OF HAVING TO UNBUCKLE THE SEAT BELT DURING DRIVING. HAPPENS MOSTLY ON THE FREEWAY AT STEADY SPEEDS. HONDA DEALER INSISTS THERE IS NO PROBLEM, BUT A SERVICE EMPLOYEE HAD TOLD ME WE ARE NOT THE FIRST TO HAVE THIS PROBLEM. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029371July 16, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER STATES SLIDING DOOR CLOSED ON CONSUMER'S HAND. CONSUMER STATES THERE'S NO SENSOR ON THE DOOR. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024721June 23, 2003
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
CONSUMER STATED THAT WHEN FILLING THE GAS TANK THE FUEL WILL SPILL OUT, CAUSING AN DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022490June 5, 2003
STEERING
THE STEERING WHEEL WANDERED LEFT TO RIGHT IN TRAFFIC, DUE TO A FAILED MECHANISM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Odyssey