Honda Odyssey Complaints (2014)

310 consumer complaints on file.

#11446392January 5, 2022
ENGINE
I had this honda Odyssey and It has an issue with the engine which Honda Dealership confirm after I spend 700 USD. Honda Manufacturing is declining to fix the issue or pay attention to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436119October 9, 2021
POWER TRAIN
Transmission shutters. See Service Bulletin 17-043 And 17-044
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431814September 5, 2021
ENGINE
I’m writing about a concerning experience I had with our 2014 Honda Odyssey EX-L vehicle. We’ve had this vehicle for about 5 years and haven’t had any issues until recently. On Monday, June 14th approximately at 5:30pm PDT we were starting to accelerate on the freeway onramp when our Honda vehicle stayed in a low gear. I was unable to accelerate and eventually the dashboard lights started to flash and the HondaLink system restarted while this was occurring. The instrument panel then displayed the words “Failure” and I proceed to the emergency shoulder of the freeway. Prior to this incident there were no indicators that there was an issue with the vehicle. After turning off the vehicle, I was no longer able to get the vehicle started and it had to be towed to our long-time auto repair shop. After they ran a diagnostic test and checked the vehicle, they said everything passed except for the battery which was still good prior to the incident. For safety, the battery was replaced and we drove the vehicle home on Tuesday, June 15th. The next day, June 16th, while my wife was running an errand and after returning to the car it turned over very “sluggishly”, the HondaLink system restarted again, and then it began losing electrical power as well. My wife didn’t want to take any chances with having the vehicle shut down again while driving and ended up having it towed again to our mechanic. The auto shop ran another diagnostic and thoroughly checked the vehicle and couldn’t find anything wrong right away. They had to do some additional troubleshooting and found that the alternator was defective even though the Honda diagnostics didn’t report any issues with the alternator. The alternator was replaced and we haven’t experienced any additional issues to date. This incident is extremally concerning as the outcome could have been worse or tragic if this would have occurred while driving at a higher rate of speed on the road or freeway. Dashcam - https://youtu.be/5-Za-Mf5BdI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431143August 31, 2021
POWER TRAIN
Since i bought have been to delar more than 15 times for transmission gear shift issue now getting increase on low speed Hard Downshift or Clunk When Slowing Down to a Rolling Stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428467August 10, 2021
STRUCTURE:BODY
Pearl white paint peeling to expose the primer on the door, hood, roof, tailgate and the edge of the gas tank door. The recall expired in 2019 and I was never notified about the paint recall. I found out in 2021 when I took the van into the dealer to repair mechanical recalls because I had to ship the vehicle out to Hawaii. The dealer took pictures and sent a claim to Honda, but it was denied. Honda customer service was no help at all and could only direct me to a dealer, which I believe the dealer did what the could by taking pictures and submitting an estimate and claim on my behalf.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419998June 7, 2021
STRUCTURE:BODY
Paint is flaking off top of car and before that on driver side rear door
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408608April 18, 2021
POWER TRAIN
SEVERE JUDDER WHEN ACCELERATING. IT LEAVES THE DRIVER HESITANT TO PASS OR ENTER THE FREEWAY. THE RPM GAUGE AND SPEED GAUGE BOUNCE AND THE VEHICLE SHAKES AS IF YOU ARE PRESSING AND RELEASING THE GAS PEDDLE QUICKLY, OVER AND OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390781January 30, 2021
STRUCTURE:BODY
PAINT IS PEELING FROM ROOF, ON TOP OF THE WINDSHIELD AND CAR NOT LOOKS GOOD. VEHICLE IS MOVING AND I HAVE SEEN THE PAINT PEEK OFF CHIPS DROPPED ON WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385227December 28, 2020
UNKNOWN OR OTHER
SLIDING DOOR ON PASSANGER SIDE CLOSES AND AFTER A FEW SECOND IT UNLATCHES FROM STRIKERS AND THE CHIME OF THE SLIDING DOOR OPEN STARTS TO SOUND WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383038December 11, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS PULLING INTO A DRIVE THROUGH ON DECEMBER 6, 2020. AS I APPLIED THE BRAKE (I DRIVE WITH ONE FOOT - MY RIGHT FOOT) WITH MY RIGHT FOOT, THE ENGINE REVVED UP AND THE VAN MOVED ABOUT 5 FEET FORWARD AS I INCREASED THE BRAKE PEDAL PRESSURE. I THEN SHIFTED INTO NEUTRAL. THE ENGINE WENT TO RED LINE. I PUSHED THE POWER BUTTON. NO ONE WAS INJURED, AND THE VEHICLE DIDN'T TOUCH ANYTHING AS THE DRIVETHROUGH AHEAD OF ME WAS EMPTY. THE DAY BEFORE, THE LDW AND FCW FAIL LIGHT CAME ON IN THE DASHBOARD WHILE MY WIFE WAS DRIVING. WE HAVE TAKEN THE VAN TO THE LOCAL HONDA DEALERSHIP FOR A CHECKOUT / DIAGNOSTICS OF WHAT HAPPENED. HONDA HAS OPENED A CASE ON THIS FOR US: CASE IS 11754879. NO PICTURES OR VIDEO AVAILABLE, UNFORTUNATELY, ALTHOUGH I AM CHECKING WITH FADI'S AT 12360 WESTHEIMER ROAD 77077.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374996November 17, 2020
STRUCTURE:BODY, POWER TRAIN
WE HAVE A PEARL WHITE ODYSSEY. THE PAINT HAS PEELED OFF 2 TIMES, AND WE ARE TOLD IT IS NOT COVERED! I HAVE SEEN AND HEARD OF ISSUES WITH THIS SAME PAINT ON OTHER HONDA VEHICLES. HONDA KNOWS THERE IS AN ISSUE WITH THE PAINT ON THESE VEHICLES! THEY SHOULD FIX THIS INSTEAD OF THE CUSTOMER, SINCE THEY ARE AWARE OF THE ISSUE SINCE THE BEGINNING OF MANUFACTURE OF THE VEHICLES THAT HAVE THIS PAINT ON THEM! NOW WE HAVE A CAR THAT WE WANT TO KEEP FOR A WHILE BUT WE NEED TO KEEP SPENDING FUNDS TO KEEP IT LOOKING NICE, WHEN HONDA SHOULD BE COVERING A KNOWN FLAW. ALSO, THE TRANSMISSION HAS CONSTANT HESITATION WHEN DOING REGULAR DRIVING. IT LIKE IT CANT FIND A GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372289October 29, 2020
STRUCTURE:BODY
OUR PAINT IS PEALING OFF THE ROOF BETWEEN THE WINDSHIELD AND MOONROOF. THIS IS MOST LIKELY GOING TO BE COVERED BY HONDA. WE PREVIOUSLY HAD PEALING ON OUR HOOD AND HAD IT REPAIRED AT OUR OWN COST. HONDA REFUSED TO PAY FOR IT. CLEARLY THEY HAVE A PAINT ISSUE BY THE RECALL/WARRANTY ON THE ROOF/BACK DOOR PAINT, HOW WOULD ONLY THOSE PARTS BE AFFECTED? THEY NEED TO REPAINT, AND OR REIMBURSE ALL OF THE PEOPLE AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366905October 28, 2020
SEATS
TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. THE CONTACT STATED THAT THE SECOND-ROW SEAT ON THE PASSENGER'S SIDE FAILED TO LATCH SECURELY. STOCKTON 12 HONDA (10860 S AUTO MALL DR, SANDY, UT 84070, (801) 981-4920) WAS CONTACTED AND INFORMED THE CONTACT THAT THE PASSENGER'S SEAT WAS NOT UNDER RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS INSPECTED BUT, NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V933000 (SEATS) AND 17V725000 (SEATS) AS POSSIBLE SOLUTIONS TO THE FAILURE HOWEVER, THE VIN WAS NOT AVAILABLE TO CONFIRM INFORMATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349233August 14, 2020
UNKNOWN OR OTHER
WHILE THIS ISN'T A REAL "SAFETY" ISSUE, HONDA CUSTOMER SERVICE REFERRED ME HERE TO COMPLAIN. THERE IS AN EXISTING EXTENDED WARRANTY ON THE PEELING 2014 ODYSSEY WHITE PEARL PAINT, BUT ONLY FOR THE ROOF AND LIFTGATE. THE PAINT ON MY VEHICLE IS PEELING THERE... BUT ALSO ON THE UPPER PORTION OF ONE OF THE SLIDING DOORS. IT IS PEELING OFF OF THE PRIMER IN EXACTLY THE SAME WAY AS THE OTHER AREAS, AND ACTUALLY STARTED PEELING THERE FIRST, BUT IS NOT COVERED UNDER THE WARRANTY EXTENSION AGAIN, NOT A SAFETY ISSUE... JUST AN UNHAPPY CUSTOMER COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349336August 14, 2020
STRUCTURE:BODY
2014 HONDA ODYSSEY POWER DOOR DOES NOT SEEM TO LATCH ALL OF THE WAY. 80% OF THE TIME WHEN THE DOOR IS OPENED, A POPPING SOUND CAN BE HEARD. WHEN THE DOOR IS OPENED IT IS ALWAYS IN A STATIONARY POSITION. I HAVE CONCERNS THE DOOR WILL OPEN INVOLUNTARILY WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344069August 8, 2020
POWER TRAIN
WHILE DRIVING ON THE INTERSTATE, VEHICLE STARTED TO SHUDDER AND CHECK ENGINE INDICATOR LIGHT STARTED FLASHING. EXITED THE NEXT EXIT AND TOOK TOOK THE VAN TO THE LOCAL MECHANIC SHOP THE NEXT MORNING. THEY REPLACED THE SPARK PLUGS, DUE TO BEING FOULED, AND ALSO COIL PACK FOR CYLINDER 3, DUE TO MISFIRE CODE ON CYLINDER 3. WITHIN A MONTH, THE VEHICLE EXPERIENCED THE SAME SHUDDER AND FLASHING CHECK ENGINE INDICATOR LIGHT. TOOK THE VAN IN TO MY MECHANIC AND THE CODE SHOWED MISFIRE ON CYLINDER 3. HE REPLACED THE SPARK PLUG DUE TO THE FOULING OF THE NEW PLUG AND SAVED IT FOR ME TO PRESENT TO HONDA. HE ALSO SWITCHED COIL PACK 2 WITH COIL PACK 3. HE ADVISED ME OF HONDA TECHNICAL SERVICE BULLETIN 13-081 AND EXPLAINED THE BUILD DATE OF OUR ODYSSEY WAS LISTED AS 08/13 AND WE SHOULD BE INCLUDED IN THE WARRANTY EXTENSION THAT HONDA WAS EXTENDING TO THE 11-13 MODELS WITH THE SAME EXACT ISSUE AS WE WERE EXPERIENCING. I CALLED THE LOCAL HONDA DEALERSHIP AND EXPLAINED THE CIRCUMSTANCES AND SITUATION AND THE TECHNICIAN ADVISED ME OUR VAN WAS NOT COVERED UNDER THE WARRANTY EXTENSION AND AS PROBLEMS CONTINUED TO ARISE TO CONTINUE WHAT WE WERE DOING AND FOLLOWING RECOMMENDATIONS OF OUR MECHANIC (WHO HAS ADVISED ME TO NOW GET RID OF VEHICLE DUE TO HONDA'S POSITION) AND THAT IN THE TECHNICIAN'S OPINION FUEL INJECTORS WOULD PROBABLY BE THE NEXT COURSE OF ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339564July 15, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I WAS DRIVING 70MPH ON AN INTERSTATE. THE BATTERY LIGHT CAME ON. THERE WAS NO IMMEDIATE CHANGE IN VEHICLE PERFORMANCE AND THERE WERE NO ODORS PRESENT SO I CONTINUED DRIVING FOR SEVERAL MINUTES TOWARDS THE NEXT EXIT. ABOUT .5MI AWAY FROM THE EXIT, THE ABS, FCW, LDW, AND BRAKE LIGHTS CAME ON, THE AIR CONDITIONER AND CONSOLE TURNED OFF, AND THE AUTOMATIC TRANSMISSION DISENGAGED. THIS PREVENTED THE VEHICLE FROM BEING ABLE TO ACCELERATE. THE ENTIRE VEHICLE ESSENTIALLY LOST POWER. THE LOCAL DEALER DIAGNOSED THE ISSUE AS AN OIL LEAK IN THE SPOOL VALVE THAT THEN DESTROYED THE ALTERNATOR AND FRIED THE BATTERY. THE MANUFACTURER (HONDA) RECENTY ISSUED TSB 20-023 DETAILING THE PROBLEM AND REPAIR PROCEDURE, BUT IT WAS LIMITED TO THE SOURCE OF THE LEAK, NOT ANY OF THE OTHER COMPONENTS THAT WERE DAMAGED. MY UNDERSTANDING OF THE INCIDENT LEADS ME TO BELIEVE A FIRE COULD HAVE BROKEN OUT DUE TO THE LOCATION OF THE LEAK ONTO THE OTHER ENGINE COMPONENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330330June 23, 2020
AIR BAGS
DTC B0020-13 DRIVERS SIDE SRS INFLATOR FAILURE VEHICLE ONBOARD COMPUTER SHOWED ABOVE CODE BOTH WHILE STATIONARY AND DRIVING. THIS IS A MAJOR DRIVER SAFETY ISSUE. ESTIMATED REPAIR $1,100. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329854June 20, 2020
ELECTRICAL SYSTEM
2014 HONDA ODYSSEY, PURCHASED BRAND NEW IN 2014 AND ALWAYS GARAGE KEPT, RANDOMLY OPENS ALL OF THE WINDOWS AND SUNROOM. I KNOW IF THE REMOTE UNLOCK BUTTON IS HELD DOWN, ALL OF THE WINDOWS AND SUNROOM WILL OPEN, BUT THIS IS NOT THE CASE. IT HAS HAPPENED MULTIPLE TIMES WITH NO ONE TOUCHING THE BUTTON. THIS HAS HAPPENED ABOUT 30 TIMES NOW, I GO OUT TO MY VAN AND EVERYTHING IS OPENED UP. IT HAS HAPPENED AT LEAST FOUR TIMES NOW WHILE THE VEHICLE WAS OUTSIDE IN THE RAIN CAUSING WATER TO ENTER THE VEHICLE. THIS IS VERY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329589June 18, 2020
UNKNOWN OR OTHER
I HAVE A PEARL WHITE 2014 HONDA ODYSSEY. THE PAINT IS PEELING UNDER THE BACK GLASS WINDOW NEAR THE WIPER BLADES, DUE TO MANUFACTURE POOR JOB OF PAINTING . THIS WAS REPORTED FROM DIFFERENT PEOPLE WHO HAVE THE SAME PROBLEMS WITH THIS MODEL AND COLOR. THIS US A MANUFACTURER PROBLEM SINCE PEOPLE ARE COMPLAINING AND FRUSTRATED THAT IT'S NOT TAKEN CARE BY HONDA. I'VE TRIED BACK IN MAY 2020 WITH AN EMAIL TO HONDA AND ASKED TO TAKE A LOOK BUT WAS NEVER CALLED BACK. I DIDN'T WANT TO GO IN BC OF COVID 19. VERY DISAPPOINTED. I HAVE A 2004 PILOT, NEVER HAD AN ISSUE WITH PAINT PEELING FOR NO REASON . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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