Honda Odyssey Complaints (2002)

960 consumer complaints on file.

#10098095November 1, 2004
SERVICE BRAKES, HYDRAULIC
VEHICLE: 2002 HONDA ODYSSEY, PURCHASED 11/2004. REAR BRAKE MAKES CLUNKING NOISE WHEN BACKING OR CHANGING DIRECTION.*AK FIRST BRING TO ATTENTATION TO SALES DEALER, NORM REEVES HONDA, MECHANIC SAYS NORMAL SOUND ON THIS MODEL. I REBUTTED WITH "I OWN BOTH A ACCORD AND CIVIC, THEY DON'T HAVE THIS SOUND". THAT'S JUST THIS MODEL. SECOND TIME, BROUGHT TO ATTENTATION TO GOUDY HONDA, SERVICE ADVISOR SAID, THAT'S NORMAL ON THIS MODEL. I GAVE THE SAME REBUTTAL. THEY REPLIED WITH ON NEXT VISIT, THEY WILL GREASE THE BRAKE, THE SOUND WILL DISAPPEAR. I DID BRING IT NEXT TIME FOR OIL CHANGE. SERVICE ADVISOR SAID THEY GREASED IT, BUT SOUND IS STILL THERE. THIRD TIME, CALL HONDA CORPORATE, REP SAID THAT'S NORMAL. ASK IF THERE'RE ANY KNOWN PROBLEM, REP SAID NO. I ASK HIM TO CHECK, HE SAID HE'S SURE THERE'S NOTHING WRONG WITH CAR. JUST HAVE THE DEALER REPLACE THE BRAKE & PAY FOR IT. WENT ON INTERNET, FOUND MANY ODYSSEY OWNER HAVE SAME PROBLEM. ALSO FOUND HONDA EVEN HAS A TSB OUT. NUMBER OF FAILURES, TOO MANY TO MENTION, IT'S DAILY. WHY DOESN'T DEALER NOR THE HONDA ADMIT THE PROBLEM! HAVE NOT REPORT THE FOLLOWING PROBLEM TO NEITHER DEALER NOR HONDA. THE SRS INDICATOR LIGHT CAME ON ONE DAY, I TURN OFF ENGINE & TURN ENGINE BACK ON. THE INDICATOR LIGHT WENT AWAY. THIS REMINDS ME OF ANOTHER STRANGE THING HAPPENDED A FEW MONTHS BACK. WHILE DRIVING ON FREEWAY. ALL THE SUDDEN, A BUNCH OF INDICATOR LIGHTS CAME ON, CAN'T REMEMBER WHICH, THE LIGHTS WENT OFF A FEW SECONDS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096490October 27, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A MODEL YEAR 2002 HONDA ODYSSEY MINIVAN IN LATE NOVEMBER 2001. I RECEVIED A RECALL ALERT FROM AMERICAN HONDA BACK IN 4/04 REGARDING THE TRANSMISSION RECALL. I ARRANGED TO HAVE MY VEHICLE "REPAIRED" AT MY DEALERSHIP OF PURCHASE IN 5/04 PER THE RECALL INSTRUCTIONS. THEY INSTALLED AN OIL JET KIT WHICH ACCORDING TO THE AMERICAN HONDA WEBSITE WAS SUPPOSED TO HAVE BEEN A PERMANENT FIX. ON THIS WEBSITE THEY ALSO CLAIMED THAT THERE HAVE BEEN DOCUMENTED TRANSMISSION FAILURES WITH THIS MEASURE. IN MID AUGUST I BEGAN TO NOTICE THAT MY TRANSMISSION WAS SLIPPING IN 2ND GEAR AND SEVERAL NEAR STALLS WHILE DRIVING. I TOOK THE VEHICLE BACK TO MY DEALER AT WHICH TIME THEY INFORMED ME THAT MY TRANSMISSION HAD FAILED COMPLETEY AND NEEDED TO BE REPLACED ENTIRELY. THIS WAS DONE AT NO COST TO ME AS IT WAS RELATED TO THE RECALL ACCORDING TO THE DEALER. MY VEHICLE WAS THEN RE-EQUIPPED WITH A REMANUFACTURED (NOT NEW) TRANSMISSION. I CONTACTED AMERICAN HONDA CUSTOMER SERVICE BY MAIL TO VOICE MY CONCERNS REGARDING MY TRANSMISSION. THEY SUBSEQUENTLY INSISTED THAT THE TRANSMISSION FAILURE WAS NOT RELATED TO THE RECENT RECALL HOWEVER I FIND THAT HARD TO BELIEVE GIVEN THE FACT THE WHEN MY TRANSMISSION WAS INSPECTED AT THE DEALER THEY TOLD ME THAT THE 2ND GEAR HAD FAILED AND THAT THE RECALL IN QUESTION DID AFFECT THE 2ND GEAR. I REQUESTED AN EXTENDED WARRANTY ON MY TRANSMISSION WHICH THEY EVENTUALLY DID PROVIDE ME AFTER MUCH NEGOTIATIONS. IN ANY CASE, I FEEL THAT THE AMERICAN HONDA HAS NOT BEEN TRUTHFUL TO ITS CUSTOMERS REGARDING THEIR CLAIM THAT THERE HAVE BEEN NO DOCUMENTED TRANSMISSION FAILURES RELATED TO THEIR RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092240October 15, 2004
SEAT BELTS:REAR/OTHER
THE RIGHT REAR SEAT BELT HAS BEEN REPLACED TWICE FOR TIGHTENING ON A CHILD. NOW THE MIDDLE REAR SEAT BELT BUCKLE HAS COME OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095316October 7, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING TRANSMISSION SLIPS AND HESITATES BEFORE ACCELERATING. THE DEALER STATES THE PART NEEDS TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093796October 7, 2004
AIR BAGS
SRS LIGHT ON WITH NO APPARENT REASON. I HAVE TAKEN CAR IN FOR DIAGNOSTIC TESTING WITH NO CODE INDICATING SOURCE OF PROBLEM. UNIT WAS REPLACED A YEAR AGO, HOWEVER THE SRS LIGHT HAS RECENTLY FAILED 3 TIMES IN PAST 3 MONTHS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095046October 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER AUTOMATIC TRANSMISSION RECALL 04V176000 REWPAIRS WERE PEFORMED TRANSMISSION SLIPPED, AND NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094698September 30, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER THE DEALERSHIP PERFORMED AUTOMATIC TRANSMISSION RECALL 04V176000 REPAIRS VEHICLE WAS STILL EXPERIENCING TRANSMISSION FAILURE. VEHICLE WILL SUDDENLY STOP ACCELERATING WHILE DRIVING. DEALERSHIP WAS UNABLE TO CORRECT THE FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095136September 28, 2004
SEAT BELTS
THE CONSUMER BELIEVES THE POSITIONING OF THE SEAT BELT IN THE MIDDLE SEAT OF THE BACK ROW, WHICH COMES DOWN FROM THE CEILING TO BUCKLE INTO THE SEAT, IS UNSAFE AND UNCOMFORTABLE. *NM THE SEAT BELT COMES DOWN, ACROSS ON THE TORSO AND USUALLY ACROSS THE NECK. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095132September 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER AN INITIAL CHECK-UP AND DIAGNOSIS THE DEALER DETERMINED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. *NM HONDA DECIDED NOT TO CHANGE THE TRANSMISSION BUT TO INSTALL AN OIL JET KIT. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095352September 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE VEHICLE BECAME SLUGGISH AND SHUTTERED. *NM THE VEHICLE WOULD NOT ACCELERATE BETWEEN 45-60 MPH. THE CONSUMER FOUND OTHER CONSUMERS WITH THE SAME PROBLEMS HE WAS EXPERIENCING ON THE INTERNET. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095194September 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER THE RECALL REPAIRS WERE MADE THE CONSUMER CONTINUED TO HAVE PROBLEMS WITH THE VEHICLE'S TRANSMISSION. *NM THERE WAS AN INSTALLATION OF THE OIL JET KIT WHICH WAS INTENDED TO REPAIR OR PREVENT THE PROBLEM. RECALL# 04V176000. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090180September 28, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VEHICLE SPEED CONTROL
THE VEHICLE WAS SERVICED FOR AN OIL LEAK AT THE DEALER. WHILE SITTING IN THE VEHICLE A FRIEND NOTICED FUEL LEAKING FROM THE VEHICLE. THE DEALER SERVICED THE VEHICLE, AND TOLD CONSUMER IT WAS NORMAL TO SMELL GAS. *AK THE GAS SMELL CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE SERVICE DEALER AND WAS INFORMED THAT THE GAS CAP NEED TO BE REPLACED. THE DRIVEWAY WOULD BE COVERED IN OIL. THE TRANSMISSION WOULD SHIFT ROUGH AND WOULD JERK. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093003September 22, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
VEHICLE HAS BEEN TO DEALERSHIP ON SEPT. 10, 2003// OCT. 2, 2003// NOV. 3, 2003// AND JULY 26, 2004 WITH COMPLAINT ABOUT SRS LIGHT COMING ON AND STAYING ON. DEALER HAS INDICATED EVERYTHING FROM ELECTRICAL INTERFERENCE TO PURSE SETTING IT OFF ON PASSENGER SEAT. REPLACED OPDS UNIT ON NOV. 3, 2003 VISIT. HOWEVER PROBLEM IS NOT FIXED AND AS OF TODAY--SEPT. 21, 2004 LIGHT IS BACK ON. ORIGINALLY DEALER STATED UNSURE IF AIRBAG IS OPERATIONAL DURING TIME LIGHT IS ON. INTERNET DISCUSSIONS SEEM TO INDICATE AIRBAG IS DYSFUNCTIONAL DURING TIME LIGHT IS ON...WHICH TOTALLY VOIDS PURPOSE OF SAFETY IN AN ACCIDENT! VERY FRUSTRATED AND NOW EVEN MORE SCARED OF SEVERE INJURY OR DEATH IN AN ACCIDENT! PLEASE MAKE HONDA ADDRESS AND FIX THIS ISSUE--WHEN I READ ALL OF THE OTHER VEHICLES WHICH ALSO ARE REPORTING SRS FAILURES, IT IS OBVIOUS THERE IS A SEVERE LIABILITY THAT EXISTS. I DON'T WANT TO BE--NOR DO I WANT MY CHILDREN TO BE--UNFORTUNATE STATISTICS THAT ULTIMATELY CAUSE HONDA TO TAKE NOTICE!!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093021September 22, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MY HONDA ODYSEY VAN'S BOTH SLIDIING DOORS STICKS ON COLD WEATHER. UNABLE TO OPEN FOR DAYS. IT IS IMPORTANT SAFTEY ISSUE, WITH KIDS INSIDE THE VAN ESPECIALLY INCASE OF AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091389September 21, 2004
STRUCTURE:BODY
I OWN A 2002 HONDA ODYSSEY VAN. MY PARTNER'S MOTHER WAS GETTING INTO THE BACK SEAT OF THE VAN LAST WEEK, AND GRABBED HOLD OF THE OVERHEAD HANDLE TO HELP HER UP (SHE'S 79 YEARS OLD), AND AS SHE STEPPED INTO THE VAN, THE HANDLE BROKE OFF THE CEILING, CAUSING HER TO FALL BACKWARDS ONTO HER BACK, ROLL BACKWARDS AND HIT HER HEAD ON THE ASPHALT. FORTUNATELY (MIRACULOUSLY), SHE DID NOT SUSTAIN ANY INJURY (EXCEPT BEING A LITTLE SORE THE NEXT DAY). THIS WOMAN IS NOT A LARGE WOMAN...SHE IS ONLY 4'10" AND DOES NOT WEIGH ALL THAT MUCH. MY CONCERN IS THE POTENTIAL FOR INJURY THAT THE BREAKING OF THIS PART COULD POSE. I AM A SAFETY PROFESSIONAL (EHS MANAGER FOR MANUFACTURING), AND AM QUITE ATUNED TO HAZARD AWARENESS. THERE IS NOTHING IN THE OWNER'S MANUAL OR INSIDE THE VEHICLE THAT TELLS YOU NOT TO USE THIS HANDLE TO HELP YOURSELF INTO THE VAN. IT APPEARS TO BE THERE FOR THAT PURPOSE. IT IS MADE OF PLASTIC ON THE OUTSIDE, AND EVIDENTLY (NOW THAT I CAN SEE WHERE IT BROKE) IT IS PLASTIC ALL THE WAY TO THE MOUNTING SCREWS. I WANTED TO REPORT THIS POTENTIALLY DANGEROUS HAZARD, SO THAT SOMETHING CAN BE DONE EITHER IN THE DESIGN, OR IN THE WARNING SYSTEM. THIS COULD HAVE RESULTED IN A VERY SERIOUS INJURY (BROKEN HIP OR OTHER BONES, OR EVEN A HEAD INJURY). MY HONDA DEALER SIMPLY ORDERED A NEW PART TO BE INSTALLED. I CAN GUARANTEE THAT IF THERE WERE AN INJURY INVOLVED, THIS INCIDENT WOULD HAVE RESULTED IN A LAWSUIT. I WOULD APPRECIATE A RESPONSE TO LET ME KNOW WHAT YOU CAN DO ABOUT THIS PROBLEM. THANK YOU FOR ALLOWING ME TO SUBMIT THIS COMPLAINT. CAROL TOPITZER MILFORD, CT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093987September 21, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING ENGINE REVVED AT A HIGH RATE, CAUSING EXTENDED STOPPING DISTANCE. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089169September 21, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
DEALERSHIP IS UNABLE TO PERFORM AUTOMATIC TRANSMISSION RECALL 04V176000 REPAIRS WITHIN A REASONABLE TIME. THE EARLIEST APPOINTMENT DATE IS NOVEMBER 2004.*AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092487September 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
PRIOR TO RECEIVING THE RECALL THE CONSUMER NOTICED THAT THE VEHICLE JERKED WHEN CHANGING FROM ONE GEAR TO ANOTHER. *NM THE DEALER CLAIMED THAT THE PERFORMED THE OIL JET KIT RECALL BUT THE VEHICLE CONTINUED TO DRIVE THE SAME AND SOMETIMES IT EVEN CUT OFF. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091789September 10, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN BRAKING VEHICLE ACCELERATED. DEALER COULD NOT FIND ANY DEFECTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090756September 10, 2004
VEHICLE SPEED CONTROL
2002 HONDA ODYSSEY CAR INTERMITTENTLY ACCELERATES UPON BRAKING 32,000 MILES STARTED ABOUT 2 MONTHS AGO DEALER CAN NOT FIND THE PROBLEM, NO REPAIRS HAVE BEEN MADE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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