Honda Odyssey Complaints (2002)

960 consumer complaints on file.

#10202812September 12, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRANSMISSION SLIPS, MAKES A LOUD NOISE, AND THE VEHICLE SURGES FORWARD WHILE IN SECOND GEAR. THE DEALER STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT STATED THAT THE OIL JET WAS PLACED INTO THE TRANSMISSION IN 2004. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE CURRENT AND FAILURE MILEAGES WERE 106,000. UPDATED 01-15-08. *KB UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201013August 28, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. WHILE DRIVING BETWEEN 25 AND 45 MPH, THE ENGINE REVS BUT THE VEHICLE DOES NOT MOVE WHEN THE ACCELERATOR PEDAL IS DEPRESSED. THE DEALER WAS NOTIFIED AND STATED THAT A NEW TRANSMISSION WAS NEEDED. THE CURRENT MILEAGE WAS 96,300 AND FAILURE MILEAGE WAS 88,000. UPDATED 01-14-08. *KB UPDATED THE CONSUMER PAID FOR THE LABOR ONLY. UPDATED 12/12/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201404August 23, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2002 HONDA ODYSSEY WITH TRANSMISSION FAILURE CUSTOMER STATES THAT HONDA KNOWS ABOUT THIS PROBLEM AND HE WANTS TO REIMBURSED FOR REPAIR**NAR**CC THE CONSUMER STATED A TENET SPRING IN THE AUTOMATIC TRANSMISSION SNAPPED. THE CONSUMER STATED THERE WAS A RECALL FOR THIS VEHICLE BUT HIS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL OR EXTENDED WARRANTY. THE DEALER STATED DRIVER'S REAR DOOR DOESN'T OPEN FROM THE INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199990August 18, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
PREVIOUS RECALL NHTSA CAMPAIGN ID NUMBER : 04V176000 " FIX" PERFORMED 2004 AS PART OF RECALL WAS TO INSTALL AN OILING JET . PROBLEM WITH THE WAS AN AT FAILURE AT " HIGH MILEAGE". I DID NOT HAVE " ALTERNATIVE TRANSMISSION " PUT IN MY VEHICLE AT THE TIME OF THE 2004 - THEY DETERMINED " FIX " WAS ADEQUATE NOW THAT I AM HIGH MILEAGE I HAVE HAD A FAILURE OF MY TRANSMISSION WITH A NEAR LOCK UP . HONDA AMERICA HAS OFFERED A NOMINAL REDUCTION IN COST BUT COST TO ME WILL BE $1900 + $250 TO MAKE DIAGNOSIS. I BELIEVE HONDA DID NOT REPAIR MY VEHICLE CORRECTLY IN 2004 AND NOW I AM PAYING THE CONSEQUENCE OF THEIR FAILURE TO PROVIDE A CORRECT REPAIR . I AM REQUESTING MORE ADEQUATE FINANCIAL COVERAGE FOR REPLACEMENT OF FAILED DEFECTIVE AT WHICH IS KNOWN TO FAIL IN THIS SCENARIO - MY CURRENT SCENARIO - OF HIGH MILES AS THE ALTERNATIVE PROCEDURE THEY DID PERFORM IN 2004 - TO ADD LUBRICATION LINE - FAILED TO MEET THE LEVEL OF A REASONABLE CORRECTION OF DEFECTIVE PART. THE REGIONAL HONDA SERVICE REPRESENTATIVE SAYS HE HAS NO WAY TO FIND THE IMAGES TAKEN DURING THE 2004 INSPECTION EVALUATION USED TO DETERMINE THAT THE AT DID NOT REQUIRE REPLACEMENT AT THAT TIME DUE TO CRITERIA OF WEAR . LACK OF THIS DOCUMENTATION AS REQUIRED BY THE HONDA TSB PROTOCOL REQUIRED AS PART OF THE NHTSA MANDATED RECALL IS A FAILURE TO MEET THE STANDARD SET AS PART OF THE AGREED AND MANDATED SAFETY RECALL NHTSA CAMPAIGN ID NUMBER : 04V1760000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199940August 17, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. WHILE DRIVING 40 MPH THE VEHICLE WOULD JERK. THE DEALER REPLACED TWO BROKEN MOTOR MOUNTS. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198992August 9, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. WHILE DRIVING 35 MPH THE VEHICLE SPEED DECREASED WHEN HE DEPRESSED THE ACCELERATOR PEDAL. THE DEALER STATED THEY WOULD PAY FOR A NEW TRANSMISSION BUT NOT THE LABOR. THE CURRENT MILEAGE WAS 80,400 AND FAILURE MILEAGE WAS 80,390.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198384August 3, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED PERIODICALLY AND THE ENGINE RACED, BUT THE VEHICLE FAILED TO MOVE. HE HAD TO REMOVE HIS FOOT FROM THE ACCELERATOR PEDAL AND ALLOW THE ENGINE TO SLOW DOWN. THIS WOULD TEMPORARILY CORRECT THE FAILURE. INITIALLY, IT BEGAN AS AN INTERMITTENT FAILURE, BUT LATER OCCURRED EVERYTIME THE VEHICLE WAS DRIVEN. THE DEALER STATED THAT A RECALL REPAIR WAS PREVIOUSLY PERFORMED AT APPROXIMATELY 21,000 MILES. HONDA ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSIS. THE DEALER FOUND AN INTERNAL DEFECT IN THE TRANSMISSION THAT NEEDED TO BE REPLACED. THE PURCHASE DATE, FAILURE SPEED, AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 69,333 AND FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198129August 1, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. WHILE DRIVING 20 MPH, THE TRANSMISSION SLIPPED BEFORE SHIFTING. THE VEHICLE WOULD NOT ACCELERATE OVER 35 MPH. THE CONTACT STATED THAT THE FAILURE BEGAN WHEN SHE PICKED UP THE VEHICLE FROM THE DEALER AFTER IT WAS SERVICED FOR RECALL NUMBER 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE CURRENT MILEAGE WAS 33,426 AND FAILURE MILEAGE WAS 33,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197903July 30, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
FOR THE PAST FEW MONTHS, WHEN ACCELERATING MY 2002 HONDA ODYSSEY FROM START, E.G., ENTERING A HIGHWAY ON AN INCLINE, OCCASIONALLY THE GEAR FAILS TO ENGAGE, I.E., PRESSING THE ACCELERATOR INCREASES THE RPM TO 5K WITHOUT MOVING THE VEHICLE. THERE HAVE BEEN OCCASIONS WHERE I'VE HAD TO PULL OVER TO THE SIDE. THE SYMPTOMS WERE SIMILAR TO THE INFORMATION ON THE TRANSMISSION RECALL NOTICE I RECEIVED FROM HONDA A COUPLE OF YEARS BACK. I TOOK MY VEHICLE TO HONDA OF WESTPORT, WHERE THE SERVICE MANAGER (GEORGE) TOLD ME POINT BLANK THAT THE RECALL CAMPAIGN WAS OVER. AFTER SOME PERSUADING, THEY AGREED TO LOOK AT THE PROBLEM, AND SAID THEY COULDN'T REPLICATE IT. LAST WEEK, THE CHECK ENGINE LIGHT CAME ON. ON CALLING THE WESTPORT HONDA SERVICE DEALER, THE SERVICE MANAGER (GEORGE) TOLD ME THE SAME THING (I.E., THE RECALL CAMPAIGN IS OVER). FRUSTRATED, I TOOK MY CAR TO THE LOCAL MECHANIC WHO CHECKED THAT DIAGNOSTICS CAME BACK WITH CODE P703 (INCORRECT GEAR RATIO), INDICATING THAT IT WAS A TRANSMISSION PROBLEM. I CALLED BACK GEORGE AT HONDA OF WESTPORT WITH MY FINDINGS AND HE REPEATED THE SAME "RECALL CAMPAIGN IS OVER" AND I WOULD HAVE TO BEAR ALL EXPENSES TO REPAIR THIS VEHICLE. GIVEN THAT THE PROBLEM STARTED BACK IN MARCH, JUST PAST THE VEHICLE'S WARRANTY, I BELIEVE IT IS UNFAIR OF HONDA TO REBUFF ME AND REFUSE TO ENTERTAIN THE AUTOMATIC TRANSMISSION ISSUE WHICH IS ALREADY WELL DOCUMENTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197230July 23, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. THE CONTACT STATED THAT HE IS EXPERIENCING FAILURE WITH THE POWERTRAIN AUTOMATIC TRANSMISSION. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER AND SMOKE BEGAN TO RISE FROM THE FRONT OF THE VEHICLE. HE THEN NOTICED FLUID LEAKING FROM THE UNDERCARRIAGE. THE VEHICLE WAS TOWED TO A LOCAL DEALER, WHERE THEY STATED THAT THE INJECTOR KIT WAS BENT AND BURNED AND HE MAY NEED A NEW TRANSMISSION. AFTER THE VEHICLE WAS REPAIRED AT 62,123 MILES, THE TRANSMISSION LIGHT ILLUMINATED ON THE DASHBOARD. HONDA OF AMERICA STATED THAT THEY WOULD PROVIDE HIM WITH A NEW TRANSMISSION. HOWEVER, HE WOULD BE RESPONSIBLE FOR THE COST, EVEN THOUGH THEY ARE AWARE THAT THIS IS A MANUFACTURER DEFECT. THE DEALER ALSO STATED THAT HE WOULD HAVE 2.5 HOURS TO TAKE THE OFFER OR THE DEAL IS OFF, ESPECIALLY IF HE WERE TO TAKE THE MATTER TO COURT. THE CONTACT HAS A REPORT FROM THE DEALER WHERE THE VEHICLE WAS DIAGNOSED. RECALL NUMBER 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION) WAS REFERENCED. THE CURRENT MILEAGE IS 79,214 AND FAILURE MILEAGE WAS 78,242.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197086July 20, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
1. THE SHIFTER FOR THE AUTOMATIC TRANSMISSION ON MY HONDA ODYSSEY LOST ALL TENSION - SLIDING FROM PARK THROUGH ALL DRIVING MODES. IT WOULD NOT HAVE STAYED PUT IN DRIVE, REVERSE OR OTHER IF THE CAR WENT OVER A BUMP. 2. WE AVOIDED ACCIDENT AND INJURY BY NOT DRIVING IT UNTIL THE TRANSMISSION WAS REBUILT. 3. HONDA REFUSED TO INCLUDE IT UNDER WARRANTY OR RECALL. MANCHESTER TRANSMISSIONS REBUILT THE TRANSMISSION AND IDENTIFIED THESE PROBLEMS: A) BROKEN DETENT (RO) SPRING (MANCHESTER TRANSMISSIONS AND MANCHESTER HONDA CLAIM THEY HAVE NEVER SEEN THIS SPRING BREAK BEFORE) AND THAT IT APPEARS TO BE DUE TO A DEFECTIVE PART. B) WORN CLUTCHES. C) WORN TORQUE CONVERTER CLUTCH AND COOLER. D) REPLACED SOLENOIDS AND REAR TRANSMISSION MOUNT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196822July 19, 2007
TIRES
SECOND TIRE BLOWOUT IN A FEW WEEKS (SEE COMPLAINT # 101968210). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196821July 19, 2007
TIRES
TWO TIRE BLOWOUTS AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196864July 19, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE TRANSMISSION OVERHEATED AND LOCKED INTO 2ND GEAR WHILE ON HIGHWAY GOING 75 MILES AN HOUR. TECHNICIAN THAT LOOKED AT THE TRANSMISSION SAID THAT THE FLUID WAS BURNED DUE TO GETTING TOO HOT, WHICH CAUSED IT TO GO INTO FAIL MODE. THERE WAS PREVIOUSLY A RECALL ON THE TRANSMISSION (04V176000) WHICH HAS THESE SAME SYMPTOMS. WHEN THE RECALL CAME OUT WE HAD THE TRANSMISSION RECALL WORKED PERFORMED BY THE DEALER. IT APPEARS THAT THERE IS STILL A PROBLEM WITH THIS TRANSMISSION. WE'VE HAD THE TRANSMISSION REPLACED AND THE DEALER REFUSED TO TAKE ANY RESPONSIBILITY. THEY STATE THAT TRANSMISSION FLUID BURNT UP DUE TO USE NOT SERVICING IT EVERY 30,000 MILES. THE OWNERS MANUAL SAYS TO ONLY CHECK THE FLUID EVERY 30,000 AND TO SERVICE IT AT 75,000 MILES. WE'VE HAD THE FLUID CHECK AT EVERY OTHER OIL CHANGE. SO THE LAST TIME THE TRANSMISSION FLUID WAS CHECKED WAS 10,000 MILES BEFORE THIS INCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196506July 16, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. WHILE DRIVING 30 MPH, THE TRANSMISSION FAILED TO SHIFT GEARS. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED FOR NHTSA RECALL # 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION) AT 20,000 MILES. AN OIL INJECTOR WAS PLACED IN THE VEHICLE. THE CURRENT MILEAGE IS 68,000 AND FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196274July 13, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. WHEN DEPRESSING THE ACCELERATOR PEDAL, THE CONTACT HEARD A WHISTLING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE DEALER STATED THAT A NEW TRANSMISSION WAS NEEDED. THE VEHICLE IS CURRENTLY AT THE DEALER. IN 2004, THE VEHICLE WAS SERVICED UNDER RECALL # 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE OIL JET KIT WAS REPLACED. THE CURRENT MILEAGE IS 124,000 AND FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194735June 27, 2007
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. THE VEHICLE HAS AMERICAN PLATINUM (T-RATED) PREMIUM EDITION TIRES. THE CONTACT PURCHASED THE TIRES IN JUNE OF 2005. SHE STATED THAT THE TIRES FAIL TO REMAIN BALANCED. ON OCTOBER 3, 2005 AT 68,785 MILES, THE VEHICLE RECEIVED A FRONT END ALIGNMENT AND THE TIRES WERE BALANCED AND ROTATED. AFTER LEAVING THE DEALER THE SAME DAY, THE STEERING WHEEL BEGAN TO SHAKE AND BOUNCE REPEATEDLY WHILE DRIVING 57 MPH. HE RETURNED TO THE DEALER TO HAVE THE TIRES REBALANCED. THE VEHICLE WAS TAKEN IN AGAIN ON OCTOBER 24, 2006 TO HAVE THE TIRES ROTATED AND BALANCED AT 73,120 MILES. THE DEALER STATED THAT THE FRONT DRIVER SIDE TIRE BANDS HAD FAILED AND THEY REPLACED THE TIRE. THERE IS NO MILEAGE WARRANTY ON THE TIRES. THE VEHICLE WAS THEN TAKEN TO HONDA FOR AN ALIGNMENT. HONDA MEASURED THE ROAD FORCE ON THE TIRES AND FOUND THAT ALL FOUR WHEELS WERE OUT OF BALANCE. TWO OUT OF THE FOUR TIRES HAD EXCESSIVE ROAD FORCE. ALL FOUR TIRES WERE BALANCED AND ROTATED AND THE TWO REAR TIRES WERE REPLACED, SO THAT THE SHAKING AND BOUNCING OF THE STEERING WHEEL WOULD CEASE. THE CONTACT STATED THAT THE TIRE DID NOT HAVE A DOT NUMBER. THE CURRENT MILEAGE IS 84,612 AND FAILURE MILEAGE WAS 68,785.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194048June 23, 2007
SERVICE BRAKES, HYDRAULIC
THERE IS POPPING NOISE WHEN BACKING UP AND STOPPING. WHEN I EXIT THE HIGHWAY AND BRAKE TO SLOW DOWN THERE IS A SUDDEN JERK AS IF I STEPPED ON THE BRAKE HARD. OCCASIONALLY, WHEN BRAKING, THE INDICATOR LIGHTS ON THE DASH WILL FLASH ON AND THEN BACK OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194472June 19, 2007
POWER TRAIN
2002 HONDA ODYSSEY WITH TRANSMISSION PROBLEMS CUSTOMER STATES THE TRANSMISSION WAS REBUILT IN 4/07 AND HOW HE IS HAVING PROBLEMS AGAIN AND WAS TOLD BY A MECHANIC THAT IT WAS A RESULT OF A DESIGN FLAW**CC THE CONSUMER STATED THAT HE WANTS HONDA TO TAKE OWNERSHIP OF THE DEFECT AND THEY SHOULD IN FACT HAVE AN EXTENDED WARRANTY TO COVER THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192810June 8, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS IS AN UPDATE TO ODI# 10192316. I CALLED HONDA HQ AND FILED A COMPLAINT ABOUT MY TRANSMISSION PROBLEM ON 6/4/07. HONDA HQ CALLED THE SERVICE MANAGER AT SOUTH SHORE HONDA AND AS I WAS TOLD WANTED TO KNOW ABOUT MY SERVICE RECORDS CONCERNING MY 2002 ODYSSEY. AFTER THAT DISCUSSION AND WITH THE LOW MILEAGE ON MY VEHICLE, HONDA DECIDED TO INSTALL A NEW TRANSMISSION ON MY ODYSSEY AT NO COST TO ME. I WAS TOLD BY BARRY AT HONDA HQ THE THE NEW TRANSMISSION IS A REBUILT ONE THAT HAS BEEN REENGINERED.I DROPPED MY VEHICLE OFF AT SOUTH SHORE HONDA ON 6/6/07 AND IT WAS READY ON 6/8/07. I CANNOT STRESS ENOUGH HOW PAINLESS AND HOW SMOOTH THIS WHOLE PROCESS HAS BEEN. SAM THE SERVICE MANAGER AND JOE THE SERVICE REP.AT SOUTH SHORE HONDA WERE FANTASTIC. I JUST HOPE THAT THIS TRANSMISSION LASTS LONGER THAN THE LAST ONE. OTHER THAN THAT HONDA DID A GREAT JOB IN HANDLING THIS SITUATION AND HAS MADE ONE OF ITS CUSTOMERS VERY HAPPY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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