Honda Odyssey Complaints (2001)

619 consumer complaints on file.

#8010383May 23, 2002
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING AT APPROXIMATELY 10-15MPH, THE RIGHT FRONT TIE ROD BROKE. OWNER LOST CONTROL OF VEHICLE. MANAGE TO STOP VEHICLE AND CHECK TIRE, WHICH WAS AT A 45 DEGREE ANGLE. DEALER HAS BEEN CONTACTED. *JB *SCC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#9004953May 8, 2002
FUEL SYSTEM, OTHER:DELIVERY
AUTO. DOOR OPENED AND COULD NOT BE OPENED WHEN GAS DOOR WAS OPENED FOR FUELING, STOPPED WHEN FUEL WAS BEING PUMPED TRAPPED FUEL PUMP BETWEEN DOOR AND VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761308April 29, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH SLIDING DOORS "STICK" AND CANNOT BE OPENED. IN CRASH, OCCUPANTS WOULD BE TRAPPED IN VAN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760344April 6, 2002
SUSPENSION:FRONT, EQUIPMENT:APPLIANCE:AIR CONDITIONER
1. WHEEL ALIGNMENT-VEHICLE DRIFTS TO RIGHT REQUIRING DRIVER TO OVER STEER TO THE LEFT TO KEEP VEHICLE WITHIN ITS LANE. WHEEL ALIGNMENT PERFORMED;PROBLE CORRECTED. 2. A/C SYSTEM-VEHICLE HAD APPROX 4500 MILES ONIT WHEN TRAVELING APPROX 50MPH A LOUD BANG WAS HEARD FROM FRONT END, VEHICLE SIMULTANEOUSLY HESITATED AND SHOOK. A/C SYSTEM THEN FAILED TO COOL PROPERLY. THREE REPAIR ATTEMPTS WER MADE AND A/C STILL FAILED TO COOL PROPERLY. NOTIFIED MFG. FOR FINAL REPAIR ATTEMP. COMPLETE A/C SYSTEM WAS REPLACED. UPON COMPLETION OF REPAIR, VEHICLE WAS RELEASED WITH A/C DRAIN TUBE RUBBING & DRAINING ON STEERING RACK BOOT, COOLANT RESERVOIR LEFT EMPTY, COOLANT SYSTEM LEAKING AND RIGHT FRONT DOOR BODY SEAL DAMAGED. 3. PULLEY SYSTEM-VEHICLE WAS RETURNED TO DEALERSHIPS 5 TIMES FOR ABNORMAL NOISES & VIBRATIONS FROM CRANKSHAFT PULLEY SYSTEM. TENSIONER PULLEY REPLACED TWICE, CRANKSHAFT PULLEY & ALTERNATOR BELT REPLACED X 1. NOTIFIED MFG. FOR FINAL REPAIR ATTEMPT. CONDITION CONFIRMED. OUR VEHICLE WAS COMPARED TO LIKE VEHICLES, YEAR 2000 & 2002. MFG STATED "OUR VEHICLE IS OPERATING AS DESIGNED." VEHICLE RELEASED WITH CONDITION UNREPAIRED & TRANSMISSION INOPERABLE IN D3, 2ND & 1ST DRIVE GEARS. PLEASE HELP! OUR VEHICLE IS NOT EVEN 1 YEAR OLD YET. IT ONLY HAS 13,500 MILES ON IT. 4. RIGHT/LEFT FRONT DOORS-VEHICLE HAD EXCESSIVE INTERNAL WIND NOISE @ HIGHWAY SPEEDS UNTIL BOTH FRONT DOOR WEATHER-STRIPS WERE REPLACED. 5. HOOD LATCH-COULD NOT OPEN HOOD ON VEHICLE TO REPLACE WINDSHIELD WASHER FLUID AFTER REPLACEMENT OF A/C COMPRESSOR & CONDENSER. HAD TO RETURN VEHICLE TO DEALERSHIP TO HAVE HOODLATCH REPLACED. 6. COOLANT SYSTEM-FLUID WAS DISSIPATING FROM COOLANT SYSTEM RESERVOIR. FOUR TIMES A HONDA REPRESENTITIVE HS STATED"IT'S NORMAL FOR ALL ODYSSEY'S TO DO THIS." FOUR REPAIR ATTEMPS WERE MADE BEFORE COOLANT LEAK WAS IDENTIFIED & RADIATOR HOSE WAS REPLACED. WHEN VEHICLE WAS RETURNED, CLIPS WERE MISSING FROM BOTTOM SPLASH SHIELD. THIS LEFT SPLASH SHIELD LOOSE, VIBRATING & AT RISK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760346April 6, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
6.COOLANT SYSTEM CONTINUED FROM ODI #760344. THIS LEFT SPLASH SHIELD LOOSE,VIBRATING & AT RISK OF COMING OFF, CAUSING RISK OF ACCIDENT/INJURY. IS IT POSSIBLE TO REQUIRE THAT HONDA SERVICE PERSONNEL ATTEND ADDITIONAL IN SERVICE TRAINING ON AUTOMOBILE COOLANT SYSTEMS? SO THAT CONSUMERS ARE NOT EXPOSED TO PREVENTABLE HAZARDS, EXAMPLES BEING: BREATHING COOLANT FUMES, INJURIES FROM ENGINE OVERHEATING, SLIPPERY SURFACES & ENVIRONMENTAL DANGERS TO UNDERGROUND WATER SUPPLIES FROM COOLANT RUN OFF. 7. RIGHT/LEFT SLIDING DOORS-RIGHT/LEFT SLIDING DOORS FAIL TO OPEN UPON PULLING OF HANDLES AS DESIGNED. THREE TIMES OUR VEHICLE WAS RETURNED TO DEALERSHIP FOR ABOVE COMPLAINT,AFTER SERVICE BULLETIN 00-0091 WAS ISSUED BEFORE REPAIR WAS COMPLETED AS PER BULLETIN. I HAVE SPOKEN WITH A NUMBER OF OTHER HONDA LX OWNERS WHO STTED THEY HAVE SAME PROBLEM WITH BEING UNABLE TO OPEN THE SLIDING DOORS. WHEN THEY TOOK VEHICLES TO DEALERSHIP DOOR SEALS WERE LUBRICATED, BUT PROBLEM CONTINUES TO EXIST. THIS IS A SAFETY ISSUE AS THESE VEHICLES ARE USED TO TRANSPORT CHILDREN TO & FROM SCHOOL AND BECAUSE THE SLIDING DOOR WON'T OPEN, CHILDREN MUST ENTER AREA OF TRAFFIC FLOW TO ENTER VEHICLE, INCREASING RISK OF INJURY. SLIDING DOORS CAN & WILL OEN WHILE VEHICLE IS IN MOTIION, DUE TO INABILITY TO FULLY OPEN/CLOSE SLIDING DOORS VIA HANDLES AS DESIGNED. 8.TRANSMISSION-I COMPLAINED OF GRINDING NOISE WHEN VEHICLE ACCELERATES FROM 40TO50MPH. RPM'S GO UP TO 2000 UPON ACCELERATION, AFTER REACHING 50MPH, RPM'S DROP TO BETWEEN1500 TO 1700 AND GRINDING IS HEARD. EXPLAINED TO DEALERSHIP NUMEROUS TIMES & TEST DROVE WITH SERVICE ADVISOR, WAS TOLD HE HEARD NOTHING & VEHICLE WAS OPERATING AS DESIGNED. AFTER FINAL REPAIR/VEHICLE DEFECT NOTIFICATION INSPECTION/REPAIR WAS PERFORMED, VEHICLE CONTINUES TO HAVE GRINDING NOISE AT 50MPH & WAS RETURNED TO US WITH TRANMISSION SHIFTER INOPERABLE IN D3, 2ND & 1ST DRIVE GEARS. WE ARE NOTIFYING YOU OF WHAT WE FEEL ARE THE DANGEROUS CONDITIONS IN WHICH OUR VEHICLE IS IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006487March 27, 2002
STRUCTURE:BODY:DOOR
INTERMITTENTLY BOTH SLIDING DOORS FAIL TO OPEN. BOTH DOORS HAVE CONTINUOUSLY BEEN REPAIRED. THE DEALER HASN'T BEEN ABLE TO DIAGNOSE THE PROBLEM. THE DEALER INDICATED HONDA IS AWARE. THE PROBLEM HAS BEEN ONGOING FOR A YEAR. NLMBOTH REAR SLIDING DOOR SEALS HAVE BEEN REPLACED, ALSO THE REAR SLIDING DOOR LATCH HAS BEEN REPLACED. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004267February 20, 2002
VISIBILITY:WINDSHIELD
CONSUMER STATED THE WINDSHIELD IS MADE OF SOME MATERIAL OTHER THAN GLASS, WHICH HAS CAUSED CONSUMERS VISION TO BE OBSTRUCTED BY THE SCRATCHES.*AK *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757981February 8, 2002
WHEELS
THERE WAS NO TIRE DAMAGE. DO NOT KNOW HOW WHEELS BECAME CRACKED. DO NOT KNOW OF ANY IMPACT DAMAGE THAT MAY OF CAUSED SUCH A PROBLEM. THE TIRES SHOW NO SIGNS OF ANY SIGNIFIVANT IMPACT. DEALER AND HONDA AMERICA CONTACTED AND REFUSED TO RE-IMBURSE ME FOR WHEELS, AND ALSO DECLINED TO AT LEAST INVESTIGATE THE POSSIBLE PROBLEM WITH QUALITY OF THE WHEELS. I STILL HAVE BOTH WHEELS IF YOU NEED THEM TO BE LOOKED AT. I OBVIOUSLY HAD TO REPLACE THEM. I REPLACED THEM WHEN I NOTICED THE TIRES ON THOSE WHEELS LOOSING AIR. I GREATLY APPRECIATE YOUR HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001035December 21, 2001
SEAT BELTS:FRONT:RETRACTOR, STRUCTURE:BODY:DOOR
SEATBELTS WILL NOT RETRACT. DRIVER'S SIDE SEAT BELT DOES NOT RETRACT CORRECTLY. INSTEAD OF DOOR OPENING IT PRESSES FORWARD. *AK SEAT BELT REPLACED THREE TIMES BECAUSE BELT CONTINUED TO COME OUT UNTIL MAXIMUM LENGTH AND WOULD NOT RETRACT. AUTOMATIC SLIDING DOOR WAS BROKE. THE CONSUMER IS ASKING FOR REPLACEMENT OR REFUND FOR THE VEHICLE.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000778December 17, 2001
STRUCTURE:BODY:DOOR
AUTOMATIC SLIDING DOOR DOES NOT HAVE A SENSOR OR INDICATOR OR ANY TYPE OF REVERSE MECHANISM TO STOP DOOR FROM MOVING FORWARD WHILE PASSENGERS ARE ENTERING VEHICLE, WHICH COULD CAUSE PASSENGER TO BECOME INJURED. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755050November 28, 2001
EQUIPMENT:MECHANICAL:CARRIER/RACK
HONDA MOTOR CO. (HONDA) SOLD ME AND EQUIPMENT WITH A NEW VEHICLE, THAT IF USED AS SUCH, WILL DAMAGE THE VEHICLE AND WILL CONSTITUTE HAZARD TO OTHERS DRIVING ON THE ROAD. HONDA SOLD ODYSSEY - EX MINIVAN ALONG WITH A STANDARD PACKAGE THAT CONTAINED A ROOF RACK / CARRIER AMONG OTHER PERIPHERALS. I TRIED USING THE ROOF RACK / CARRIER AS PROVIDED WITH THE VEHICLE ON AUGUST 15, 2001, THE LOAD THAT I CARIED ON THE ROOF SLIPPED AND ALMOST FELL OFF THE VEHICLE INSPISTE OF MY BEST EFFORT IN TYING THE LOAD ON THE SET OF TWIN RACKS PROVIDED WITH THE VEHICLE. FORTUNATELY, DUE TO THE SOFT UNDERNEATH OF THE LOAD THE VEHICLE ROOF WAS NOT DAMAGED DUE TO THE LOAD SLIDING OFF THE ROOF. I CONTACTED HONDA TO FIND OUT HOW BEST TO USE THE CARRIER RACK PROIVDED WITH THE VEHICLE. HONDA REPRESENTATIVE VERBALLY INFORMED ME THAT THE ROOF CARRIER / RACK AS ORIGINALLY PROVIDED WITH THE HONDA ODYSSEY - EX MINIVAN CAN NOT BE USED, BUT HONDA REFUSES TO DO ANYTHING ABOUT IT. BASICALLY, MY COMPLAIN IS THAT HONDA SOLD ME AN EQUIPEMENT WITH THE NEW VEHICLE THAT IF USED AS SUCH WILL DAMAGE THE VEHICLE, THE LOAD WILL MOST LIKELY FALL OF THE VEHICLE RESULTING IN HAZARDOUS CONDITIONS FOR OTHER DRIVING ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753410October 19, 2001
VEHICLE SPEED CONTROL
PULLING INTO PARKING SPACE WITH TRANSMISSION IN DRIVE AND FOOT LIGHTLY ON BRAKE PEDAL, EASING UP TO CURB AT A "SLOW WALK" SPEED, THROTTLE WENT FULLY OPEN, CAR LURCHED OVER CURB THROWING DRIVER BACK INTO SEAT. BEFORE DRIVER COULD RESPOND BY BRAKING, THE CAR TRAVELED APROX. 20 FEET UP AN EMBANKMENT AND HIT A WATER PIPE RISER COMING TO A STOP. DRIVER PUT TRANSMISSION INTO PARK AND ENGINE IMMEDIATELY STOPPED REVING AND TIRES STOPPED SPINNING.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#896615September 20, 2001
STRUCTURE:BODY:DOOR, UNKNOWN OR OTHER
THE CHILD WAS PLAYING WITH KEY RING WITH REMOTE CONTROL FOR DOOR LATCHES WHEN CHILD HIT REMOTE. THIS CAUSED DOOR TO START CLOSING WITH PARENT IN DOOR FRAME. DOOR HANDLE WAS GRABBED TO PREVENT DOOR FROM CLOSING. BUT DOOR KEPT CLOSING UNTIL STOPPING. CONSUMER'S ARM AND WRIST WAS PULLED. CONSUMER CONTACTED DEALERSHIP & INFORMED BY MECHANIC, NOTHING CAN BE DONE ABOUT REMOTE CONTROL LOCKS ON DOOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752416September 20, 2001
STRUCTURE:BODY:DOOR
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751805September 6, 2001
ENGINE AND ENGINE COOLING:ENGINE
NOTICED VEHICLE LEAKING OIL APPROX. 2 1/2 WEEKS AFTER PURCHASE. APPOINTMENT MADE FOR THE FOLLOWING WEEK. SEAL WHERE OIL PAN ATTACHES TO ENGINE WAS NOT PROPERLY SEALED OR DEFECTIVE. THIS WAS REPLACED ON AUGUST 8, 2001. APPROX. 2 1/2 WEEKS AFTER THIS I NOTICED MORE OIL LEAKING FROM VEHICLE IN GREATER QUANTITY THAN THE FIRST INCIDENT. CONTACTED DEALERSHIP AND MANUFACTURER AND VEHICLE HAS BEEN AT THE DEALERSHIP AWAITING PARTS SINCE 8/31/01. I AM TOLD THIS TIME IT IS THE REAR MAIN SEAL (CRANK SEAL BETWEEN ENGINE AND TRANSMISSION) THAT IS LEAKING AND THE TRANSMISSION WILL HAVE TO BE PULLED TO COMPLETE THE REPAIR. THE VEHICLE HAS ONLY 1030 MILES ON IT AT THIS TIME. ***DEALERSHIP WHERE VEHICLE WAS PURCHASED WAS NOTIFIED OF PROBLEMS, HOWEVER VEHICLE IS BEING SERVICED BY LEESBURG HONDA-1 CARDINAL PARK DRIVE S.E. LEESBURG, VA 20175 703-777-1982. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750629August 16, 2001
TIRES:SIDEWALL
SID WALL HAS LARGE BULGE AND CRACK. *AK (DOT NUMBER: VN2H-AAA TIRESIZE: 16 IN)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749518July 31, 2001
STRUCTURE:BODY:DOOR
THERE HAS BEEN NO INJURY TO REPORT AS OF YET. I FEEL THAT THE POWER CLOSING DOORS ARE VERY DANGEROUS. THEY EXERT A GREAT DEAL OF PRESSURE BEFORE THE PRESSURE SENSOR KICKS IN AND REVERSES THE DOOR. A CHILD COULD REACH UP GETTING IN THE VAN, PULL THE HANDLE AND INITIATE THE DOOR TO CLOSE. IF HE FALTERED, IT WOULD BE VERY EASY FOR A BODY PART (IE NECK) TO GET LODGED IN THE DOOR AND THE FORCE MECHANISM WOULD NOT BE ENOUGH TO REVERSE THE DOOR BEFORE INJURY OR DEATH TO OCCUR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749452July 30, 2001
UNKNOWN OR OTHER
THE 1999-2001 HONDA ODYSSEY ROOF TOP CARRIER CROSSBARS MAY BE UNSAFE. THE ROOF RACK CROSSBARS SOLD BY HONDA FOR THIS VEHICLE ARE NOT ACCEPTABLE FOR USE WITH CARGO BOXES. THIS IS WHAT MANY PEOPLE ATTACH TO THEM. THERE IS NO WARNING ON THE INSTALLATION INSTRUCTIONS OR OWNERS MANUAL WARNING AGAINST USE FOR THIS PURPOSE. HONDA ADMITTED THE CROSSBARS MIGHT NOT WITHSTAND LIFT FORCES FROM THE BOX AND THE CROSSBARS COULD SEPARATE FROM THE SIDE RAILS AND DAMAGE THE VEHICLE OR VEHICLES FOLLOWING IT. HONDA SAID THEY WOULD OFFER NO REMEDY, WARNING OR SOLUTIONS. SOME OF THE MAJOR CARGO BOX MANUFACTURERS ARE AWARE OF THE CROSSBARS SHORTCOMINGS AND WILL NOT WARRANT THEIR BOXES OR ACCEPT LIABILITY FOR DAMAGES CAUSED BY THE SEPARATION OF THE CROSSBARS, HOWEVER, THIS IS NOT ALWAYS DIVULGED BY THE SALEPERSONS AND WOULD MOST LIKELY NOT BE KNOWN IF BUYING A USED BOX. PLEASE MAKE HONDA SEND A WARING TO ALL PURCHASERS OF THE CROSSBARS AND INCLUDE THE WARNING IN THEIR OWNERS MANUALS, ADVERTISING LITEREATURE AND INSTALLATION/USE INSTRUCTIONS. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748761July 19, 2001
EQUIPMENT:MECHANICAL:CARRIER/RACK
THE ROOF RACK CROSSBARS SOLD BY HONDA FOR THIS VEHICLE ARE NOT ACCEPTABLE FOR USE WITH CARGO BOXES. THIS IS WHAT MANY PEOPLE ATTACH TO THEM. THERE IS NO WARNING ON THE INSTALLATION INSTRUCTIONS OR OWNERS MANUAL WARNING AGAINST USE FOR THIS PURPOSE. HONDA ADMITTED THE CROSSBARS MIGHT NOT WITHSTAND LIFT FORCES FROM THE BOX AND THE CROSSBARS COULD SEPARATE FROM THE SIDE RAILS AND DAMAGE THE VEHICLE OR VEHICLES FOLLOWING IT. HONDA SAID THEY WOULD OFFER NO REMEDY, WARNING OR SOLUTIONS. SOME OF THE MAJOR CARGO BOX MANUFACTURERS ARE AWARE OF THE CROSSBARS SHORTCOMINGS AND WILL NOT WARRANT THEIR BOXES OR ACCEPT LIABILITY FOR DAMAGES CAUSED BY THE SEPARATION OF THE CROSSBARS, HOWEVER, THIS IS NOT ALWAYS DIVULGED BY THE SALEPERSONS AND WOULD MOST LIKELY NOT BE KNOWN IF BUYING A USED BOX. PLEASE MAKE HONDA SEND A WARING TO ALL PURCHASERS OF THE CROSSBARS AND INCLUDE THE WARNING IN THEIR OWNERS MANUALS ,ADVERTISING LITEREATURE AND INSTALLATION/USE INSTRUCTIONS. THANK YOU. ALBERT S. GUZICKI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748683July 18, 2001
STRUCTURE:BODY:DOOR
POWER DOORS DO NOT STOP PROPERLY WHEN AN OBSTRUCTION IS MET. THIS ALMOST INJURED MY CHILD. I BELIEVE THAT THESE DOORS SHOULD AT LEAST MEET THE STANDARD OF A GARAGE DOOR FOR REVERSING/STOPPING. I AM TOLD BY THE SERVICE STAFF THAT THE SENSITIVITY CANNOT BE ADJUSTED. I BELIEVE THAT THIS IS AN UNACCEPTABLE HAZARD FOR A VEHICLE THAT IS MARKETED FOR FAMILIES WITH SMALLCHILDREN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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