Honda Odyssey Complaints (2007)

830 consumer complaints on file.

#10430327October 15, 2011
STRUCTURE:BODY:HATCHBACK/LIFTGATE, SUSPENSION
WHEN I OPEN THE LIFTGATE IT DOES NOT HOLD UP. THE TAILGATE GAS STRUT HAS FAILED I ONLY HAVE 33,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428254October 3, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, SHE CRASHED INTO ANOTHER VEHICLE AND THE DRIVER SEAT BELT FAILED. THE AIR BAGS DEPLOYED AND THE CONTACT STRUCK HER FACE ON THE STEERING WHEEL. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL FOR TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND THE INSURANCE COMPANY WAS TO BE CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10426770September 22, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT STATED THAT THE BRAKES WOULD BECOME SOFT AND SPONGY WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST FOUR TIMES FOR THE FAILURE BUT THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A REPRESENTATIVE WAS SENT TO FURTHER INSPECT THE FAILURE BUT THEY WERE UNABLE TO FIND A SOLUTION TO THE PROBLEM. THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426531September 20, 2011
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE POWER LIFTGATE ON MY 2007 HONDA ODYSSEY TOURING MINIVAN STARTED OPENING PARTIALLY, AND WITHIN THREE DAYS THE LIFTGATE WOULD NOT HOLD DOOR OPEN. POWER STRUTS FAILED AND HIT MY SON AND DAUGHTER IN BACK AS THEY WERE CLIMBING INTO VAN. NO RECALLS ON FILE FOR MY YEAR MODEL, BUT HAVE SEEN SEVERAL OTHER COMPLAINTS FOR THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425703September 16, 2011
STEERING, ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
DERA SIR: WE BOUGHT THIS VEHICLE (HONDA ODYSSEY, 2007) IN MAY 2007 IN MICHIGAN. SINCE LAST 18 MONTHS, WE HAVE BEEN EXPERIENCING SERIOUS ISSUES WITH THIS VEHICLE. ONE ISSUE WAS POWER STEERING (NOT ABLE TO MANEUVERING), I WENT TO HONDA. THEY CHANGED THE POWER STEERING UNIT TWICE IN THE LAST 12 MONTHS (I PURCHASED EXTENEDE WARRANTY, OTHERWISE IT WOULD HAVE BEEN AN EXPENSIVE THING FOR ME). AGAIN, I HAD SAME ISSUE THIS WEEK, THEN I WENT TO HONDA. THEY MENTIONED "RIGHT SIDE INNER AND OUTER TIE RODS LOOSE AND WERE COMPLETELY WORN OUT". THEY DID MENTIIONED TO ME THAT IT IS DANGAEROUS TO DRIVE THIS VEHICLE. THEY KEPT MY VEHICLE OVERNIGHT AND INSTALLED A NEW PART. I BELIEVE THERE IS SERIOUS FLAWS IN THE DESIGN OF THIS PARTICLE YEAR MODEL. TODAY I AM EXPERIENCEING DIFFERENT PROBLEM, SHAKING ENGINE AT 40 MPH. THEY DID UPDATE THE SOFTWARE BUT STILL THERE IS PROBLEM IN THIS VEHICLE. I APRECIATE IF NHA WOULD TAKE A LOOK INTO THIS MATTER. I ALMOST SPENT MORE THAN $10000 ON THIS VEHICLE AND I REALIZED I BOUGHT A PIECE OF JUNK FROM HONDA WHICH I THOUGHT WAS A RELIABLE MAKER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425079September 12, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SLIDING DOOR CLOSED ON A CHILD, CAUSING BRUISES TO THE CHILDS RIGHT HAND. THE CONTACT STATED THAT THE DOOR SHOULD HAVE RETRACTED WHEN IT SENSED AN OBSTRUCTION BUT IT DID NOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10422636August 30, 2011
STEERING
HAVE CHRONICALLY REPORTED EXCESSIVE FORCE NEEDED TO TURN STEERING WHEEL AT LOW SPEEDS. CORRECTION: HONDA IS REQUESTING THAT I FLUSH POWER STEERING PUMP AND CHANGE THE RESERVOIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418728August 7, 2011
STEERING
VEHICLE FAILED SAFETY INSPECTION BECAUSE POWER STEERING IS INEFFECTIVE AT LOW SPEEDS. MY DAUGHTER IS LEARNING TO DRIVE, AND WE CANNOT LET HER USE THE VEHICLE SINCE SHE CANNOT CONTROL THE STEERING WHILE MOVING BELOW 5 MILES PER HOUR. THIS PROBLEM IS DETAILED IN 2 HONDA TECHNICAL SERVICE BULLETINS 07-005 AND 10-076, BUT HONDA APPEARS TO BE RELUCTANT TO ADMIT A PROBLEM TO CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416281July 29, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:HATCHBACK/LIFTGATE
OUR 2007 HONDA ODYSSEY WAS WORKING PERFECTLY UNTIL YESTERDAY WHEN THE HATCH SHUT ON ME. IT KNOCKED ME OUT FOR A MINUTE. I DON'T KNOW WHAT HAPPENED THAT IT JUST STOPPED WORKING BUT IT JUST MISSED OUR NEW PUPPY WHO WAS IN MY ARMS AT THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414953July 25, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY TOURING. THE CONTACT STATED THE REAR HATCH ON THE VEHICLE SLAMMED SHUT WHILE IT WAS IN THE UPRIGHT POSITION. WHEN IT CLOSED, IT DAMAGED THE BOTTOM OF THE HATCH. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND STATED THE STRUTS HAD FAILED. THERE WERE NO RECALLS AND SHE WILL BE RESPONSIBLE FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND INFORMED HER THAT THERE WERE NO RELATED RECALLS AND TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413503July 19, 2011
STEERING
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 5 MPH THE POWER STEERING FAILED. THE CONTACT STATED THE FAILURE ONLY OCCURRED AT LOW SPEEDS AND WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THE POWER STEERING PUMP AND RESERVOIR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. UPDATED 2/9/2012 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413582July 19, 2011
STEERING, STEERING:HYDRAULIC POWER ASSIST:PUMP
I AM A OWNER OF HONDA ODYSSEY 2007. WE START TO HEAR NOISE AROUND 2008 WINTER AFTER HIGHWAY DRIVING. THEN, WE BEGIN TO EXPERIENCE THE DIFFICULTY TO TURN WHEEL OCCASIONALLY BETWEEN 2008 TO 2010. IN 2011, THE DIFFICULTY OF TURNING WHEEL BECOME MORE FREQUENT AT LOW SPEED, BUT MANAGEABLE. IN JUNE 2011, WE EXPERIENCED DIFFICULTY TO TURN WHEEL DURING A TRIP ON HIGHWAY DRIVING. THIS INCIDENT MADE US TO AWARE THE PROBLEM OF POWER STEERING PUMP. AFTER SEARCHING THE WEBSITE, MANY HONDA ODYSSEY OWNERS COMPLAINED THE SAME PROBLEM AND MENTIONED THAT HONDA INSTALLED THE PROBLEMATIC POWER STEERING PUMP FOR THEIR CAR SINCE 2004, THEREFORE A SERVICE BULLETIN 10-076 WAS ANNOUNCED BY HONDA. PLEASE CONSIDER A RECALL SERVICE FROM HONDA TO PROTECT HONDA OWNERS' SAFETY DURING HIGHWAY DRIVING. THANKS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413431July 18, 2011
STEERING, STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
POWER STEERING GOES OUT AT LOW SPEEDS. SOMETIMES IT WORKS FINE OTHER TIMES IT IS OUT. CONTACTED THE DEALER AND THEY WILL NOT REPAIR IT BECAUSE OUT OF WARRANTY. THE DEALER WOULD FIX IT BUT AT A COST. THERE IS A SERVICE BULLETIN TO NOTIFY THEIR SERVICE PEOPLE OF THE ISSUE. THE BULLETIN MENTIONS A DESIGN FLAW AND WHAT TO DO TO REPAIR IT. ... UPDATED 09/15/11 *BF *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412326July 14, 2011
ENGINE AND ENGINE COOLING
ENGINE WARNING LIGHT BEGAN BLINKING. MINIVAN COULD NOT ACCELERATE ABOVE 55 MPH., AND IT SHOOK AND SPUTTERED AS SPEED INCREASED. SEEMED NECESSARY TO LET OF THE ACCELERATOR TO ALLOW THE ENGINE TO SHIFT AND INCREASE SPEED. KNOCKING SOUND COMING FROM THE ENGINE AREA. TOLD BY HONDA DEALER THAT SPARK PLUG HAD BEEN REMOVED BY SOMEONE CAUSING DAMAGE TO THREADING IN COIL/CYLINDER HEAD. HIGHLY UNLIKELY THAT ANYONE ACCESSED ENGINE OR SPARK PLUGS IN THIS TIMEFRAME. SERVICE TECH IS MACHINING NEW THREADS INTO COIL/CYLINDER HEAD. THIS IS A VERY COSTLY REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411650July 10, 2011
WHEELS
WHILE DRIVING ON THE FREEWAY WITH MY TWO CHILDREN, THE TWO FRONT WHEEL BEARINGS OF MY 2007 HONDA ODYSSEY BROKE! ALTHOUGH I WAS ABLE TO CONTINUE TO THE SIDE OF THE ROAD, THE CAR WAS NOT IN ANY SHAPE TO CONTINUE. *TR I TOOK MY HONDA TO THE ORIGINAL DEALER, HERB CHAMBERS HONDA IN SEEKONK MASSACHUSETTS. AT THAT TIME, THEY MENTIONED THAT A BROKEN WHEEL BEARING IS EXTREMELY DANGEROUS AND WE SHOULD NOT BE DRIVING THE VEHICLE. THE TECHNICIAN SAID THAT THE WHEEL COULD LOCK UP OR COME COMPLETELY DISLODGED FROM THE FRAME. IN ADDITION, HE ASSURED ME THAT MY DRIVING DID NOT CAUSE THE BREAK AND THAT IS A CLEAR DEFECT IN THE PRODUCT. STILL, BECAUSE THE CAR HAD 61,622 MILES, I WAS CHARGED 700.00 TO FIX THE BEARINGS. I AM ASKING NETS OFFICIALS TO INVESTIGATE HONDA FOR THE WHEEL BEARING FAILURES ON ALL HONDA ODYSSEY MINIVANS FOR THE FOLLOWING REASONS: THOUSANDS IF NOT, MILLIONS EFFECTED - ACCORDING TO THOUSANDS OF HONDA OWNERS ON THE INTERNET WHO HAVE EXPERIENCED THE SAME ISSUE, THE WHEEL BEARINGS BREAK ANYWHERE FROM 1200K (JUST OFF THE LOT) TO 75K. SAFETY ' WHEN YOU CONTINUE DRIVING A VEHICLE WITH BAD BEARINGS, THE SYMPTOMS WILL WORSEN AND SAFETY RISKS INCREASE. THE STEERING WHEEL WILL BECOME HARDER TO CONTROL. IF THIS HAPPENS, NAVIGATING AND STEERING WILL BE DIFFICULT. A WHEEL WILL BECOME LOOSE AND MOVE AROUND IN THE WHEEL ARCH, CAUSING DAMAGE TO HUB AND BRAKES. IF THE WHEEL REMAINS UNSTABLE, IT WILL EVENTUALLY DETACH FROM THE VEHICLE WHILE YOU ARE DRIVING. ABS ISSUES - WHEEL BEARINGS CONTAIN SENSORS THAT SEND A SIGNAL TO THE ANTI-LOCK BRAKING SYSTEM (ABS) WHEN THE TIRES SPIN OR SKID. CONTINUING TO DRIVE A VEHICLE WITH BAD BEARINGS CAN CAUSE ITS ABS SYSTEM TO FAIL. WHEN BEARINGS ARE FAULTY, THE ABS SIGNAL LIGHT USUALLY APPEARS ON THE DASH INDICATING THE DISABLEMENT OF THE ABS SYSTEM. THIS GENERALLY DOES NOT CAUSE ANY INTERRUPTIONS IN REGULAR BRAKING; HOWEVER, IT WILL SUSPEND THE ABS SYSTEM'S AID IN EMERGENCY SITUATIONS OR WHILE BRAKING ON WET OR SLIPPERY SURFACES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411571July 8, 2011
STEERING
2007 HONDA ODYSSEY EX POWER STEERING LOSS AT LOW SPEEDS (LESS THAN 10MPH) ESPECIALLY WHEN PULLING IN/OUT OF A PARKING SPOT OR DOING A 3-POINT TURN. ALSO HUMMING CAN BE HEARD WHEN STEERING AT LOW SPEEDS BUT IT WENT AWAY AFTER I TOOK THE VAN TO THE DEALERSHIP FOR THE 60,000 MILE SCHEDULED MAINTENANCE SERVICE. I GUESS WHEN THEY FLUSHED THE STEERING FLUID AND REPLACED IT WITH NEW ONE IT FIXED THE HUMMING PROBLEM, BUT NOT THE LOSS OF POWER. THERE ARE A LOT OF COMPLAINTS ABOUT THIS AND I DON'T UNDERSTAND WHY HONDA IS NOT DOING ANYTHING TO FIX THE PROBLEM. I ALSO HAD SEVERAL RECALLS FIXED RECENTLY BUT NONE OF THEM IS ABOUT THE STEERING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410648July 6, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN INCREASE IN STOPPING DISTANCE WHEN BRAKING AT VARIOUS SPEEDS. THE CONTACT ALSO DESCRIBED THE BRAKE PEDAL AS BEING VERY SOFT AND EASY TO DEPRESS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVERAL OCCASIONS WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS NORMAL. THE CONTACT THEN RECEIVED A RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V098000 (SERVICE BRAKES, AIR). THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE DID NOT NEED TO BE REPAIRED YET, THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410376July 4, 2011
STEERING
WHEN DRIVING AT LOW SPEEDS(UNDER 10 MPH) POWER STEERING FAILS. VERY DIFFICULT TO MANEUVER IN AND OUT OF PARKING SPACES. TOOK CAR TO MECHANIC, HAD TO HAVE POWER STEERING PUMP REPLACED. MILEAGE 51000. CALLED HONDA DEALER, WAS TOLD HONDA IS AWARE THIS IS A WEAKNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410159July 1, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I NOTICED THE VIBRATION ON OUR HONDA ODYSSEY ABOUT 2 MONTHS AGO. THEN A MONTH AGO, HAD OUR PREPAID SERVICE DONE AND ASKED THEM TO CHECK THE VIBRATION AND THEY SAID IT'S NORMAL. THEN AFTER THAT I RECEIVED A RECALL NOTICE FOR THE VIBRATION AND THAT THE VAN NEEDED A COMPUTER UPDATE. SO HAD THAT DONE 3 DAYS AGO (6/27/11) AND STILL VIBRATED. BROUGHT IT BACK AGAIN TODAY (6/30/11), TOLD THEM IT NEEDED A NEW TORQUE CONVERTER AND IF THEY CAN CHECK THE MOTOR MOUNTS AND THEY SAID IT NEEDED NEW TIRES AND A COMPUTER UPDATE AGAIN TO FIX THE PROBLEM. SO, DID THAT AND STILL HAD THE VIBRATION ISSUE. I AM SO FRUSTRATED AND ANGRY. SO I BROUGHT IT BACK AFTER DRIVING IT FOR ABOUT 1 MILE AND TOLD THEM AGAIN, THAT IT'S NOT FIXED. SO NOW I'M SEEKING SOME SORT OF ASSISTANCE AND COMPENSATION FOR ALL THE TIME AND MONEY WASTED..THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411138July 1, 2011
UNKNOWN OR OTHER
COMPONENT FAILURE: A/C CONDENSER, DUE TO SMALL OBJECT HITTING IT. A/C NO LONGER WORKS AND DEALER WANTS $1,000 TO REPAIR. THIS IS A PROBLEM THAT HONDA HAS KNOWN ABOUT SINCE 2004 AT LEAST, I.E., THE A/C CONDENSER IS SUSCEPTIBLE TO DAMAGE FROM SMALL ROAD OBJECTS (STONES MOSTLY). HONDA REFUSES TO ACKNOWLEDGE THEIR FAULT, CLAIMING DAMAGE IS "ACCIDENTAL". MY POSITION IS THAT THIS IS A DESIGN FLAW THAT HONDA WAS AWARE OF AND COULD HAVE EASILY PREVENTED. IN 2008 MODEL YEAR, HONDA COVERED THE CONDENSER WITH A SHIELD TO PREVENT FURTHER PROBLEMS. MY DEALER IS OFFERING TO ADD THIS SHIELD FOR $70.00 (IN ADDITION TO THE $1,000 REPAIR BILL) TO PREVENT FURTHER OCCURENCES. THIS MAY NOT BE A SAFETY PROBLEM BUT IT SURELY SMACKS OF A CONSUMER RIP-OFF. HONDA POORLY DESIGNED THE SHIELDING FOR THE CONDENSER, KNEW ABOUT THE PROBLEM FOR YEARS (JUST GOOGLE THE ISSUE), AND THEN ALLOWED ITS DEALERS TO CHARGE $1,000 FOR THE PROBLEM THEY CREATED. OBVIOUSLY, THE DELAERS ARE HAPPY WITH THIS COMMON PROBLEM. EXTENDED WARRANTY DOES NOT COVER THIS REPAIR EITHER. HONDA CLAIMS THE DAMAGE IS LIKE A STONE HITTING THE WINDSHIELD. HOWEVER, THE PURPOSE OF THE WINDSHIELD IS TO PREVENT A STONE FROM HITTING THE CAR'S OCCUPANTS; NO ONE WOULD ARGUE HONDA IS RESPONSIBLE FOR THE WINDSHIELD DOING THE JOB IT WAS INTENDED TO DO BY PREVENTING A STONE FROM HITTING THE OCCUPANTS. WITH REGARD TO THE CONDENSER, HONDA COULD EASILY HAVE PREVENTED THE PROBLEM BY PLACING A SHIELD OVER THE AFFECTED PART(S). IT CHOSE NOT TO WITH THE FULL UNDERSTANDING THIS COMMON PROBLEM WOULD COST ITS CUSTOMERS HUNDREDS OF THOUSAND (IF NOT MILLIONS) OF DOLLARS TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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