Honda Odyssey Complaints (2020)

491 consumer complaints on file.

#11555533November 16, 2023
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
Idle stop caused engine to stall 3 separate times leaving me stranded in busy intersections making it difficult to restart vehicle and move safely out of the way. Initial start up checks come on, asked to put car in park, step on brake to restart car, car won’t restart. Once happened at night and shut off all my lights for 30 seconds making me not visible for cars coming up to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554868November 13, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
The entire ADAS system has begun loosing sensing capabilities for a time period but start working again later. It comes and goes regularly at this point. This inconsistency could cause and accident. There are system problem warning lights on the dash when the system is down. The car is too new for this issue. The dealer reports that the front camera is the issue but I would think it has more to do with the wiring possibly shorting out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554955November 13, 2023
ENGINE
While stopped in preparation to make a left turn across traffic on a 4 lane road, our 2020 Honda Odyssey engine stalled- the engine idle stop function did not restart the engine as designed. We had to restart our car, but the car did not immediately restart, it took us 2-3 attempts. There was no prior warning or indication there was a problem. We could have easily been hit by another car, injuring my wife and children. Our system is available for inspection, we have not had it inspected yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554636November 11, 2023
POWER TRAIN
Driving in traffic, switched lanes into a turn lane and came to a stop. The van put itself in park and wouldn't do anything for 5 minutes...the van kept running. It couldn't be shifted out of park, it couldn't be turned off. After approximately 5 minutes was able to put it back in drive and drive away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554532November 10, 2023
ENGINE
My vehicle has the engine idle option and shuts the engine off when idle in traffic or at traffic lights, etc. There have been incidents where the engine doesn't just shut off but it powers off the entire car and doesn't want to turn back on. My battery is fine because i just had service done on it and they tested the battery and its 100% fine. This issue is not a battery issue for my car. I literally had PTSD when the car shut off though because it happened at a location on the roadway where i had previously been rear ended in another vehicle and after my car shut off this time - my anxiety was very high that day and i was literally shaking. I was scared not knowing what was wrong with my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554163November 8, 2023
VISIBILITY/WIPER
I had a Recall on my 2020 Honda Odyssey Vin # [XXX] for NHTSA Recall # 23V-431. The recall was for rear camera failure. The Fix was to replace MOST cable harness. In Early October 2023 my rear view camera did fail and no longer conformed to Federal Motor Vehicle Safety Standard No 111, “Rear Visibility” I took my Honda Odyssey to Serra Brighton Honda for repair , Serra Brighton Honda replaced the cable and it did not fix the problem. I was told it was the camera which was not part of the recall and was charged $302.42 for replacement of the camera, Invoice # [XXX]. It only seems logical to me that if “Rear Visibility” is a Federal Motor Vehicle Safety Standard , the camera should have been included as part of the fix. It could have been possible that the cable shorted out and damaged the camera’s electronics. My Honda only has 21,500 miles and is always stored in a garage and has never been in an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553888November 6, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
All advanced driver assistance systems have stopped working while driving. This has also caused brake and transmission errors to show.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553090November 1, 2023
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
LKAS, Adaptive cruise control, forward collision warning, automatic emergency braking, lane departure warning all malfunctioned. Dealer inspected and determined it is an overheated camera that controls all the mentioned safety functions. This happened while driving on highway and has never worked again. I did confirm with the dealer this is the 3 instance they have seen of this in the past 3 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551401October 23, 2023
POWER TRAIN
My wife was driving our honda odyssey on a state highway and it began lurching and drastically reduced speed while in 65 mph traffic. The vehicle almost created a large accident as it uncontrollably and suddenly reduced gears and instantly slowed well below the rate of travel of the vehicles on the road. She managed to pull over on the side of the road but was unable to move the vehicle . There was never a check engine indicator or any other warning signs prior to this happening. The vehicle was towed to the local honda dealership in Scranton PA. Today the service center there stated that the transmission fluid was charred and burnt up gears in the transmission. This is a huge safety concern as there was no warning signs of the issue until the vehicle rapidly and suddenly shifted down gears and slowed to almost a complete stop along the highway. The vehicle is only 3 years old and is 900 miles over the powertrain warranty. Has there been a check engine light or any indicator we could have had the problem addressed before it became catastrophic and put my families lives in jeopardy. The vehicle has been regularly maintained
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551033October 20, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2020 Honda Odyssey. The contact stated that on several occasions while driving at various speeds during rainy weather, he attempted to defrost the windows; however, the HVAC failed to operate as designed with warm air coming from the HVAC system. As a result, the windows failed to defrost as needed, making it difficult to see the roadway. The vehicle was taken to the dealer where it was diagnosed and determined that the blower motor had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and advised the contact to take the vehicle back to the dealer for assistance. The failure mileage was approximately 32,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548417October 5, 2023
UNKNOWN OR OTHER
Occasionaly car will not start of up after Idle Stop engages. Collision warning flashes then leaves us stranded in intersection. Very Danagerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548162October 4, 2023
ENGINE, ELECTRICAL SYSTEM
Vehicle driver side sliding door has issues closing. Mentioned to dealer, but dealer dismisses it as possibly from water residue after car washes. Door needs to be manually closed with pressure to latch. Vehicle has lost all electrical function while in Economy mode while in idle mode while at red lights and also while parked with accessories running. Vehicle batter life was verified and in excellent condition at battery replacement shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543980September 12, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have had 2 major issues, the idle stop feature has multiple times caused my car to stall. It has even happened on the highway during traffic where the car went into idle-stop mode and would not restart the engine. Last week it happened again on a major road and the only way to restart the car is shift to park in the middle of a busy 4 lane road, turn off the car completely and then attempt a restart. The other issue was with the rear sliding door, my 3 year old son closed the automatic sliding door by pressing the button and his hand was crushed/ stuck until I was able to reopen it. I have called Honda who told me I could have it looked at but it would cost me for the diagnostic and repair if needed due to the fact that it was one month past their 3 year warranty period.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11543090September 7, 2023
UNKNOWN OR OTHER
my rear entertainment does not show dvds playing however when I Insert a dvd I hear audio but the bluray rear entertainment appears to be stuck in loading setting and does not show a picture. Honda said there is a recall for this issue however My vehicle is not listing the recall. It is distracting to the driver and passengers causing stress.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541250August 28, 2023
BACK OVER PREVENTION, ELECTRICAL SYSTEM
The contact owns a 2020 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention). The contact stated that on several occasions while driving at various speeds, there was a static sound from from the radio. The vehicle was not diagnosed. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540555August 24, 2023
ENGINE
When the car engages the Idle Stop feature and shuts the engine off, the engine does not restart immediately once the brake is released. This has happened multiple times but the last time a message appeared that said to change gears and restart the car. In the meantime the vehicle was in traffic and stopped for over a minute before it could be restarted. This put us in danger of a rear end collision as other cars were wanting to go.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540433August 23, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
At a stop light the engine idle shutoff feature shut off the engine. Then a few moments later the entire vehicle shut off. I could not turn the vehicle back on after trying several times to do so. After about five attempts the vehicle turned back on in park gear. During this time the light turned green and the vehicle would not turn on, cars behind began honking. This has happened a few times since owning the vehicle. I was dead in the middle of a busy intersection. I have asked the dealer to look at the electrical system as there have been several anomalies but it checks out fine. I replaced the battery thinking that might be the problem but did not work. I believe it is the same problem as PE22005
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540082August 22, 2023
UNKNOWN OR OTHER
I believe the idle start stop malfunctioned. The three times this has happened, I have been at a stop light and when I released the break and attempted to accelerate, my car turned off. It took several tries to get the car started and I felt very unsafe. In researching online I've discovered that I am not alone and am concerned that Honda hasn't had a recall to address the problem. Are they waiting for someone to die or be severely injured before addressing the issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539319August 18, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, SERVICE BRAKES
This event happens intermittently, and has occurred approximately 4 times. When the issue occurs it happens as follows: 1. Vehicle comes to a complete stop, and driver's foot has depressed brake pedal 2. Vehicle automatic start/stop feature turns off engine. 3. Driver lifts foot off pedal, begins to apply pressure to gas pedal. 4. Vehicle automatically re-starts engine 5. Vehicle starts to move forward, and then lurches - it feels like the brakes are being applied by the vehicle independently from the driver's action. 6. Alerts start appearing on the dashboard - a message that the Forward Collision Warning System has been disabled and the "BRAKE" light starts flashing for 30 seconds to a minute afterwards. 7. Vehicle then starts to move forward without issue, Collision System message goes away, but BRAKE light on instrument cluster continues to flash for a period of time. This issue presents a safety risk as the vehicle does not respond to driver's input as expected when this issue occurs, appears to brake on its own. Interferes with a driver's ability to move through an intersection after stoping. I have taken the vehicle to a Honda dealership (Penske Honda, Indianapolis Indiana) and they were unable to replicate the issue and did not find any stored error codes in the vehicle comptuer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539121August 17, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
On at least 5 occasions the car has not restarted after going into auto idle while stopped. Normally after pressing the brake pedal all the way down while stopped, the engine will shut off and then restart after releasing pressure from the brake pedal. When it doesn't restart, all the lights on the dashboard come on and you can't do anything. It won't restart if your press the start button and you can't shift it to neutral to push it out of the road. Eventually it will restart by pressing the start button. I have not had this problem if I turn off the auto idle, however you have to manually turn off the auto idle every time you restart the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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