Honda Odyssey Complaints (2020)

491 consumer complaints on file.

#11609139August 17, 2024
ELECTRICAL SYSTEM, ENGINE
On multiple occasions, after stopping the vehicle (for example at a red light), the engine would stop and not restart. After several minutes of frantically trying to restart the vehicle in dangerous situations (stopped in the middle of traffic and nearly rear ended multiple times), the vehicle would eventually start the engine. Bottom line - when stopping at a stop sign or red light, the vehicle turns off the engine and does not restart properly - placing all occupants in a dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608820August 15, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
It won’t let me select all of the issues, but the entire list of the advanced driver assistance systems (ADAS) is wrong with my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608385August 14, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
Started the vehicle on 7/3. Multiple warning lights show on my dashboard: 1. ACC problem 2. Collision Mitigation Problem 3. LKA Problem 4. Auto High Beam Problem I took it to Purrfect Auto (as I had just had work done). They claim it is a software issue (per Honda) and did a reset of the dashboard (I was not charged for this). Problem was fixed. Later that day when I started the car, the warning lights came back. About 4 out of 5 times I start the car, the warning lights return. I had a long road trip (8-hours) a week later. So when I started the car and the warning lights came back, I would turn off the car and open and close the door (to turn off the computer). After I turned off and on the car 3 or 4 more times, the warning lights weren't on, so we started our road trip. This is a safety issue because I am now used to 4 years of Lane Keeping Assistance and Collision Mitigation. For the first time in 4 years, I experienced *3* near collisions with other vehicles due to the failure of these systems. This issue was inspected by the mechanics at Purrfect Auto. There were no other warning lamps, messages, or other symptoms of the problem prior to this failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608510August 14, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 30,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608011August 12, 2024
AIR BAGS
We hit a pot hole on a city street going 30-35 and it caused the airbags on both sides of the van to deploy. There was no damage to the van, rim, or tire. In addition, when the passenger airbag deployed my wife received a burn on her arm.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11604428July 25, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Front Camera failure resulted in failure of Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604512July 25, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
It’s starting raining and the brake system light came on and hasn’t went off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598427July 2, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
I was driving, and there was a car coming from the opposite direction in their own lane, and nowhere near my car, and the automatic braking slammed on the brakes. This was just the worst instance of it malfunctioing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597927July 1, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
On 6-11-24 The warning lights cycle through Auto Highbeam problem Lane Keeping assist Adaptive Cruise Control Collision Mitigation System problem Road departure Mitigation System problem Earlier in the day I had maintenance at the dealership performed on my car: brake fluid , trans svc,new tires and alignment, oil change and rotate tires, ac filter change, air cleaner element replaced. I went back to dealer on 7-1 and was told it was a multi purpose camera failure. This had not previously occurred until immediately after the maintenance work was performed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596534June 25, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
After the last recall I had corrected by Honds, I started having issues with my LKAS system. The following notifications started coming periodically and now they always come on every time i start my 2020 Honda Odyssey. Adaptive Cruise Control, Lane Keeping Assist, Collision Mitigation System, Road Departure Mitigation System, and Auto High-Beam. The local Honda dealership quoted $1400 for a new camera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595888June 22, 2024
ENGINE, UNKNOWN OR OTHER
The Auto-Idle Engine system malfunctions constantly. For example, several times I almost got into dangerous or possibly fatal accidents- I was in stop and go traffic on an interstate. Traffic slowed to a stop. I held the brake. The engine idled. I took my foot off the break and moved it to the gas when the traffic abruptly restarted. The car stalled and shut down. The cars around me expected me to go and had to swerve around me while I desperately tried to restart. There is no way to set a default that the auto idle feature is off when I start the car. I have to remember to turn it off. This also happened at an on ramp with a stop light, I almost got rammed by the car behind me. This feature is a drain on the engine and battery and is dangerous when it is not working correctly. The default should be off or just not have it at all. Honda dealerships aren’t willing to help me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595580June 20, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The rear lift gate fails to hold in the up position, the powered lift gate subsequently and randomly closes on its own without any driver intervention. The powered lift gate closed on me while I was retrieving groceries, almost crushing me had I not forced it back up by force. This has happened multiple times and could be lethal to a child or even an adult. The vehicle only has 39,xxx miles and has been used lightly as a family vehicle. The vehicle is available for inspection by NHTSA officials. Additionally, I have seen other vehicles with the same problem video taped on YouTube. Such links can be provided to investigators. Honda should recall these vehicles and disable the automatic closing of the lift gate that is occurring without any driver intervention. It is beyond reasonable to assume this fault can be lethal or cause serious bodily injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593693June 11, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to move from a stop, the brake pedal was released, and the engine stalled. The vehicle was restarted, and the vehicle was driven to the destination. In addition, the contact stated that on several occasions, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle hesitated. The contact stated that the collision detection system warning light was illuminated. The vehicle was taken to the dealer however, the vehicle was not diagnosed. The contact was requested to provide a diagnostic fee. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 35,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592427June 4, 2024
BACK OVER PREVENTION, ELECTRICAL SYSTEM
The contact owns a 2020 Honda Odyssey. The contact stated that upon starting the vehicle, the instrument panel failed to display any information and the rear-view camera failed to display an image. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the gauge control unit. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V439000 (Back Over Prevention, Electrical System), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592206June 3, 2024
ELECTRICAL SYSTEM, SUSPENSION
Three times now our 2020 Honda Odyssey's entire instrument and infotainment system has gone out - both screens at the same time just don't turn on. Which means we have no MPH gauge or back up camera. It is extremely unsafe to drive without a speedometer and we paid extra to get a van with a backup camera and now we don't even have that. We've taken it to Honda and are getting charged to replace the entire system, even though it is clearly a connection issue (since it turns back on by itself). On the exact same vehicle, the entire right rear shock is completely blown out and needs replaced. Both happened with no warning. Honda is not helping on a vehicle that only has 40,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588681May 14, 2024
STRUCTURE:BODY
The rear hatch door closed with me standing under it and I injured my arm trying to stop the door from closing on me. The door will not stop closing even with a person there. This is very dangerous! The mechanic said that we need to replace the rear struts- this car is only 3 years old!
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11586460May 1, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
The design defect of the camera in front of the car seriously affects the life safety of the driver. The dealer did not pay attention to this problem. The car did not collide, but six error prompts appeared during driving: Adaptive Cruise Control Problem, Lane Keeping Assist Problem, Collision Mitigation System Problem, Road Departure Mitigation System Problem, Auto High-Beam Problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585960April 29, 2024
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Our vehicle is only a few years old and the front camera failed. It will not do any Automatic Emergency Braking, Forward Collision Warning, etc. Honda refuses to cover this even though it is a manufacturer defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584215April 20, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Power tailgate module exposed to water due to manufacturer defect in sealing above module. causing various electrical systems to fail including safety features. I do have the damaged module. Tailgate opened and wouldn’t close, when car in motion. Unable to use vehicle, the amount of electric items, due to fear brakes or transmission would fail while driving minivan full of young children Vehicle had warning light shortly after heavy rain. Was intermittent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583831April 18, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Auto idle stop. When the auto idle stop is on, when the vehicle is stopped at a light or due to traffic the vehicle while in drive will completely turn off. Unable to hit the accelerator to move as designed. We have to restart the vehicle and sometimes it takes multiple restarts. Extremely unsafe since we are unable to keep up with traffic. It has happened multiple times without warning. We have to make sure make a point to keep the auto idle engine turned off, but when you turn the car on it is automatically turned on. Called Honda, no recalls on this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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