Honda Odyssey Complaints (2014)

310 consumer complaints on file.

#10749251August 17, 2015
UNKNOWN OR OTHER
DRIVING WEST ON I 80 AT 70 MPH. ALL OF A SUDDEN THERE WAS A LOUD GUNSHOT SOUND. MOVED THE SUNROOF SHADE AND SAW SHATTERED GLASS. THERE WAS NOTHING AROUND FOR A FLYING OBJECT. HAD TO STOP AT HONDA DEALER IN LINCOLN TO HAVE PLASTIC PUT ON TO PROTECT FROM RAIN. I CALLED INSURANCE WHEN HOME IN WISCONSIN AND HAD IT REPAIRED. THE SHAPE OF THE GLASS LOOKED AS IF IT EXPLODED FROM INSIDE TOWARD OUT. HAVE SINCE WATCHED NEWS ABOUT THIS PROBLEM ON ABC NEWS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745506August 1, 2015
AIR BAGS, SEAT BELTS
WHILE DRIVING IN A PARKING LOT GOING NO MORE THAN 10 MILES PER HOUR, I HIT A CONCRETE BLOCK WITH THE FRONT LEFT SIDE OF MY CAR IN FRONT OF THE WHEEL. IT WAS IN A BLIND SPOT. MY 9 YEAR OLD DAUGHTER, WHO WEIGHS 62 POUNDS, WAS SITTING IN THE PASSENGER SEAT ( WHICH WAS NOT ALL THE WAY FOWARD. THE SEAT WAS ABOUT HALF WAY BACK). BOTH OF OUR AIR BAGS DEPLOYED AND ONLY MY SEATBELT LOCKED. HER AIRBAG SHOULD NOT HAVE DEPLOYED AND HER SEATBELT SHOULD HAVE LOCKED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10745143July 30, 2015
ELECTRICAL SYSTEM
AT DIFFERENT TIMES SINCE THE PURCHASE OF THE VEHICLE IN AUGUST 2013 THE AUDIO SYSTEM IS COMPLETELY LOST. AFTER 1 1/2 YEARS OF DISCUSSING THIS WITH THE SERVICE DEPARTMENT OF THE LOCAL HONDA DEALERSHIP I WAS FINALLY INFORMED THAT HONDA HAS AN ISSUE WITH THE AUDIO SYSTEM AND PARING TO THE IPHONES. I SINCE HAVE DELETED MY PHONE FROM THE SYSTEM AND NO LONGER LEAVE THE BLUE TOOTH ON BUT STILL LOSE THE ENTIRE AUDIO SYSTEM FROM TIME TO TIME. THE CAR MUST BE TURNED OFF AND RESTARTED. ALSO AT TIMES THE FRONT COLLISION WARNING WILL GO OFF WHEN YOU HAVE NO ONE AROUND YOU. I BELIEVE IT IS ALL TIED TOGETHER. ALTHOUGH THIS IS NOT A SAFETY ISSUE I FEEL I HAVE NO WHERE ELSE TO TURN. AFTER CONTACT AMERICAN HONDA AND BEING ASSIGNED A CASE MANAGER ALL SHE COULD TELL ME WAS TO GET A DIFFERENT CELL PHONE. I HAVE BEEN TOLD THEY ARE WAITING FOR UPDATES BUT FIND IT IMPOSSIBLE THAT IT TAKES THIS LONG TO HAVE AN UPDATE BUILT. I KNOW I AM NOT THE ONLY CUSTOMER WITH THIS ISSUE AND FIND IT VERY FRUSTRATING THAT I HAVE BEEN FOR THE EXTRAS THAT I CAN'T EVEN USE. UPDATED 9/21/15 *LN.....UPDATED 10/01/15*BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743598July 27, 2015
SERVICE BRAKES, HYDRAULIC
THE STEERING WHEEL WAS SHAKING AT HIGHER SPEEDS WHEN BRAKING. DEALER SAID THAT THE FRONT DISKS ARE WARPED. DEALER COVERED THE REPAIRS UNDER WARRANTY (THEY TURNED THE ROTORS). ...UPDATED 11/02/15 *BF UPDATED 1/8/16 *JS THE CONSUMER STATED THE DEALER TURNED THE ROTORS. ALSO, THE DISCS WERE WARPED. THE CONSUMER BELIEVED THE CALIPERS WERE NOT LARGE ENOUGH TO SUPPORT THE VEHICLE, WHICH IN TURN CAUSED THE BRAKES TO HEAT UP DURING BRAKING AND WARP OVERTIME. UPDATED 04/07/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743531July 26, 2015
UNKNOWN OR OTHER
WHILE DRIVING DOWN THE FREEWAY IN HOUSTON, TX ON A HOT SUMMER DAY THE SUNROOF EXPLODED OUTWARD. IT MADE A LOUD CRACK FOLLOWED BY SEVERAL SMALLER CRACKS. THE GLASS SHATTERED INTO LITTLE PIECES. FORTUNATELY THE SUNSCREEN COVER WAS CLOSED OR WE WOULD HAVE SUFFERED FACES FULL OF SHATTERED GLASS, THERE IS NO EVIDENCE OF ANY OTHER DAMAGE TO THE CAR SUCH AS A BRICK BEING THROWN AT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735687July 22, 2015
POWER TRAIN, FUEL/PROPULSION SYSTEM
ON SEVERAL PREVIOUS OCCASIONS AND ON THIS DATE IN PARTICULAR EXPERIENCED A SERIOUS JERK THAT APPEARED TO BE TRANSMISSION RELATED WHEN STARTING BACK FROM A LOW MILE PER HOUR SLOW DOWN. AFTER THE JERKING BETWEEN GEARS IT SEEMED TO OPERATE MORE SMOOTHLY THE NEXT TIME. THIS INTERMITTENT PROBLEM IS CONCERNING AS THE VEHICLE HAS LESS THAN 15,000 MILE BUT THE WARRANTY IS ALMOST HALF OVER IN MONTHS. AM CONSIDERING PURSUIT OF A "LEMON" LAW CLAIM FOR THIS AND OTHER MORE MINOR ISSUES. WE TOLD THE DEALER OF THE INCIDENTS AND THEY SAID THAT THE NEXT TIME IT HAPPENS WE NEED TO GO TO A HONDA DEALER IMMEDIATELY AND NOT TURN OFF THE ENGINE TO SEE IF THE ERROR IS RECORDED IN THE ON BOARD DIAGNOSTIC SYSTEM. NOT A VERY CONVENIENT FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734365July 15, 2015
SERVICE BRAKES
AT 10K MILES, WE HAD VIBRATION AND SPORADIC HUMMING NOISE FROM BRAKES.I TOOK THE VEHICLE TO HONDA LAST YEAR WITH ABOUT 12.5K MILES ON VEHICLE.THEY WERE UNABLE TO HEAR THE NOISE BUT THEY WANTED TO TURN THE ROTORS TO ADDRESS THE ISSUE AND SAID IT WENT OUT OF WARRANTY AT 12K MILES.WE WERE SHOCKED AS WE HAVE HAD NUMEROUS VEHICLES AND NEVER HAD TO SERVICE BRAKES THIS EARLY.AFTER SPEAKING WITH THE MANAGER THEY AGREED TO FIX IT UNDER WARRANTY AND SAID BECAUSE OF DRIVING HABITS SOMETIMES BRAKES JUST NEED TO BE REPLACED SOONER.THE NOISE CONTINUED, WE TOOK IT BACK AROUND 24K MILES.THEY COULDN'T HEAR THE NOISE BUT SHAVED REAR ROTORS TO SEE IF IT HELPED. NOW WE HAVE 35K MILES AND BACK AT THE SERVICE DEPARTMENT FOR VIBRATION AND NOISE.THIS TIME I TOOK A CLIP OF THE NOISE SO THEY COULD HEAR IT. THE SOLUTION WAS NEW PADS AND TURN THE ROTORS ON ALL AXELS AND IT WOULD BE ABOUT $400 SINCE ITS NOT UNDER WARRANTY.THEY SAID BRAKES WERE IN MECHANICALLY GOOD CONDITION AND THE PADS STILL HAD ABOUT 40% SO I COULD JUST LIVE WITH NOISE AND VIBRATION IF I DIDNT WANT TO DO THE BRAKE JOB.I SAID I THOUGHT THIS WAS RIDICULOUS BASED ON ITS MILEAGE AND WAS AGAIN TOLD BASICALLY ITS DEPENDENT ON DRIVING HABITS (ALTHOUGH I HAVE NEVER HAD THIS PROBLEM ON ANY OTHER CAR IVE OWNED).I SAID I THINK ITS A HONDA BRAKE DESIGN ISSUE IN THAT ROTORS AND PADS ARE NOT ROBUST ENOUGH FOR THE SIZE OF THE VEHICLE AS THERE ARE OTHER COMPLAINTS ON NHTSA AND ONLINE WITH THE SAME ISSUES.WE TALKED TO THE SERVICE MANAGER WHO AGREED THEY HAVE SEEN THIS AS A PROBLEM AND ADMITTED HE HAS A PILOT THAT NEEDS BRAKES ABOUT EVERY 40K MILES.THEY AGREED TO TURN THE BACK ROTORS TO SEE IF THAT FIXES THE NOISE AND OFFERED A DISCOUNT TO DO THE FRONT BRAKES.HE LET US KNOW WE COULD USE AFTER MARKET PADS THAT MAY BE BETTER BUT ARENT UNDER THE HONDA WARRANTY (WE DIDNT DO THIS AND USED SAME PADS WITH LESS THAN APPEALING 12K MILE WARRANTY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730077June 24, 2015
SERVICE BRAKES
THE CAR HAS BEEN SHAKING (STEERING WHEEL SPECIFICALLY) WHEN BRAKING. THIS HAS BEEN GOING ON FOR ABOUT 5000 MILES BUT I DIDN'T REALIZE IT WAS AN ISSUE. UPON REVIEW IT WAS FOUND FRONT BRAKE PADS ARE 80% AND BACK ARE 50% BUT FRONT ROTORS ARE WARPED. DEALER IS NOT COVERING AS 'UNDER WARRANTY' SAYING THAT WARPED ROTORS ARE DRIVER WEAR. EVERYTHING I'M READING ONLINE SAYS THAT THIS IS HAPPENING TO A LOT OF 2011-2014 ODYSSEYS AND THAT THERE ARE MIXED RESULTS ON DEALERS COVERING UNDER WARRANTY. I DO NOT DRIVE AGGRESSIVELY AND DO NOT DRIVE MOUNTAINS/HILLS. I'VE HAD 5 HONDA'S INCLUDING ONE OTHER ODYSSEY WE DROVE FOR 9 YEARS AND NEVER HAD THIS PROBLEM. I'M ALSO READING IT HAS BEEN SHOWN TO HAPPEN REPEATEDLY AT LOW MILEAGE RATES. I WILL ADD ANOTHER CLAIM IF THIS HAPPENS AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724402June 9, 2015
SERVICE BRAKES
I TOOK THE VEHICLE TO HONDA DEALERSHIP FOR SERVICE BECAUSE OF A VIBRATION WHEN BRAKING. TECH FOUND ROTORS ARE WARPED. THIS IS THE SECOND SET OF ROTORS. THE FIRST SET WARPED AT 13,000 MILES AND WERE REPLACED UNDER WARRANTY. THE SECOND SET HAVE WARPED AT 11,000 MILES. DEALER SAID THAT THEY CAN TURN THE ROTORS BUT CANNOT REPLACE AGAIN UNDER WARRANTY UNLESS AMERICAN HONDA AUTHORIZES REPLACEMENT. I CONTACTED AMERICAN HONDA (AH) 1-800-999-1009 ON 5/29/15. RECEIVED VOICE MAIL MESSAGE FROM AH ON 6/1/15 THAT THEY WOULD CONTACT THE DEALER FOR INFORMATION. RECEIVED CALL FROM AH REP CHRISTOPHER (EXT. 117726), ON 6/9/15 STATING AH WOULD NOT REPLACE ROTORS BUT WOULD TURN AS COURTESY. I ASKED WHY NOT FULL REPLACEMENT AS 1ST SET OF BRAKES DEGRADED AT 13K MILES AND 2ND SET AT EVEN LOWER MILEAGE, 11K. REP SAYS MANY REASONS COULD HAVE CAUSED WEAR, WEATHER CONDITIONS, DRIVING STYLE, WEIGHT OF THE VEHICLE. I SAID THAT IF IT WAS WEIGHT OF VEHICLE THEN AH HAS FAULTY BRAKE DESIGN. THEN HE SAID THAT ACCORDING TO THE DEALERSHIP SERVICE DEPARTMENT IT WAS MY DRIVING STYLE. I SAID THAT BACKPEDDLING AND THAT THEY DON'T KNOW HOW I DRIVE. I THEN ASKED HIM FOR THE ESTIMATED LIFESPAN, IN MILES, OF THE BRAKES AND HE SAID THEY DON'T HAVE A LIFESPAN. I SAID THAT THERE HAS TO BE ONE, IS IT 15K OR 40K? HE REPEATED THAT THERE WAS NONE AVAILABLE. I ASKED HIM TO PUT THEIR (AH) CONCLUSION IN WRITING, USING THE ASSIGNED CASE NUMBER, N01-2015-05-29-01387. HE SAID AH WOULD NOT PROVIDE ANYTHING IN WRITING, BUT THAT THE DEALERSHIP WOULD WRITE UP A SERVICE ORDER. I REPEATED MY REQUEST FOR A WRITTEN REPONSE TO MY COMPLAINT AND HE INSISTED THAT AH DOES NOT DO THAT. NOTE: VEHICLE HAD STRUT ASSEMBLY REPLACED, UNDER WARRANTY, AT 6K MILES. UNDER WARRANTY, DEALERSHIP TO HAVE FAULTY DOOR LOCK ACCUATORS (LOCKS ACTIVATE AFTER EVERY STOP), WINDOW RUN CHANNELS/SEALS, AND BACK UP CAMERA CIRCUITS REPLACED. PARTS ORDERED 5/29/15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721092May 22, 2015
SEAT BELTS
OUR 2014 HONDA ODYSSEY EXL MINIVAN WAS CONVERTED WITH A BRAUN ABILITY HANDICAP ACCESSIBLE CONVERSION IN FEBRUARY OF 2014. WE HAD DRIVEN THE CONVERSION MINIVAN WITHOUT ANY PROBLEMS UNTIL APRIL 30, 2014. WE UTILIZE A POWER MOBILITY CHAIR IN THE FRONT PASSENGER SIDE OF THE VAN. WHEN THE SEAT BELT WAS RELEASED FOR THE FRONT PASSENGER IN THE POWER MOBILITY CHAIR, IT SOMEHOW BECAME ENTANGLED IN THE ARM OF THE POWER MOBILITY CHAIR. WE WERE UNAWARE THAT WHEN THE SHOULDER PART OF THE BELT IS PULLED ALL THE WAY OUT, IT CAUSES A SAFETY FEATURE TO ACTIVATE, AND THE BELT MUST FULLY RETRACT TO ALLOW THE PASSENGER TO MOVE ABOUT FREELY. APPARENTLY, THIS BELT WAS FULLY EXTENDED WHEN INITIALLY PLACED AROUND THE FRONT SEAT PASSENGER IN THE MOBILITY CHAIR. WHEN THE BELT WAS RELEASED, WE COULD NOT MOVE THE PASSENGER FORWARD DUE TO THE SAFETY FEATURE, AND WE COULD NOT MOVE THE POWER CHAIR BACKWARD DUE TO THE BELT ENTANGLED IN THE ARM OF THE POWER MOBILITY CHAIR. WE NEEDED TO HAVE THE BELT COME FURTHER OUT IN ORDER TO DETANGLE IT, HOWEVER, THE SAFETY FEATURE WOULD NOT ALLOW THAT, AND THERE IS CURRENTLY NO OVER-RIDE EMERGENCY RELEASE BUTTON FOR THE SAFETY FEATURE ONCE IT IS ENGAGED. THE PASSENGER WAS TRAPPED IN THE POWER MOBILITY CHAIR IN THE MINIVAN. WE WERE ALONE, OVER 60 MILES FROM HOME, AND STRANDED IN A PARKING LOT. WE WERE UNABLE TO DRIVE ANYWHERE, AS WE COULD NOT MOVE THE POWER MOBILITY CHAIR FORWARD ENOUGH TO LOCK IT IN WITH THE Q-STRAINT SYSTEM. FORTUNATELY, MANAGEMENT OF THE LOCAL HONDA DEALERSHIP ALLOWED THEIR SERVICE PERSONNEL TO DRIVE TO OUR LOCATION AND ASSIST US. THEY TOOK APART THE SEAT BELT RETRACTION DEVICE AND DETANGLED THE BELT. WE REPORTED THIS TO HONDA SO THAT THEY MIGHT CONSIDER DESIGNING A SAFETY OVER-RIDE BUTTON. THEY PROVIDED US A CASE NUMBER. WE ALSO CALLED BRAUN ABILITY SO THAT THEY MIGHT WORK WITH HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713712April 30, 2015
POWER TRAIN
WE WERE DRIVING IN STOP AND GO TRAFFIC IN CA AND OUR 2014 ODYSSEY ENGINE BEGAN TO CLUNK AND WHOLE CAR JERKED (LIKE RUNNING OVER SOMETHING LIKE A SPEED BUMP) EACH TIME WE TRIED TO ACCELERATE THROUGH SECOND GEAR. FELT LIKE HITTING SOMETHING OR ENGINE FALLING OUT. THE CAR'S TRANSMISSION CONTINUED TO DO THIS EVERY TIME WE TRIED TO ACCELERATE BETWEEN 20-30 MILES PER HOUR. IT CONTINUED TO JOLT/JERK/AND CLUNK FOR 20 MILES AS WE DROVE ON THE FREEWAY. THIS IS DANGEROUS AND MADE MY HEART SKIP BEATS AS IT FELT LIKE THE ENGINE WAS GOING TO FALL OUT/LIKE BEING IN A CRASH. CONTACTED HONDA BUT THEIR SERVICE WAS ABOUT TO CLOSE. WE PULLED OVER TO DO OUR ERRAND AND WHEN WE RESTARTED THE CAR IT STOPPED. THE SHIFTING ON THE VEHICLE IS NOT SMOOTH THROUGH GEARS. TOOK NEXT DAY TO HONDA AND THEY WILL NOT FIX AS NO DIAGNOSTIC CODES CAME UP AND CANNOT GET THE CAR TO DUPLICATE ISSUE NOW. NOW THERE IS A TSB TO UPDATE SOFTWARE BUT DEALERSHIP WILL NOT DO UNLESS ISSUE IS DUPLICATED AGAIN. SAFETY ISSUE THAT YOUR BRAND NEW VEHICLE MAY HAVE ENGINE TRANSMISSION FAIL AT ANY POINT DURING TRAVEL. JOLTING IS SO SEVERE WHEN IT HAPPENS THAT IT COULD CAUSE YOU TO HAVE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712197April 22, 2015
SERVICE BRAKES
THE HONDA ODYSSEY HAS TERRIBLE BRAKE SHIMMYING, ESPECIALLY UNDER A LITTLE MORE LOAD/HIGHER SPEEDS OR DOWN HILLS. THERE ARE A LARGE NUMBER OF COMPLAINTS ABOUT THIS EXACT PROBLEM AND THAT THE UNDER-SIZED ROTORS WARP EXTREMELY EASILY. HONDA DOES NOT COVER THIS UNDER WARRANTY AND EVEN THE REPAIR REP KNEW IT WAS A KNOWN ISSUE. HONDA KNOWS ABOUT THE ISSUE, IT AFFECTS ALL RECENT YEARS OF THE ODYSSEY YET NOTHING IS DONE ABOUT IT. I BELIEVE IT'S A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702250March 27, 2015
AIR BAGS
THE VEHICLE HAD A FULL FRONTAL IMPACT , THE IMPACT WAS ALL THE WAY TO THE ENGINE BUT NONE OF THE AIRBAGS WERE DEPLOYED , MY FRONT PASSENGER HEAD WAS HIT AGAINST THE MIRROR/VISOR I AM REALLY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE . CALLED AMERICAN HONDA ABOUT THE INCIDENT AND THEY HAVE ASKED ME TO READ THE SRS AIRBAGS MANUAL ON WHY THEY HAVEN'T DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10700840March 21, 2015
POWER TRAIN, ENGINE
I WAS IN TRAFFIC AND DRIVING A STEADY 50 MPH WHEN THE ENGINE SUDDENLY SHUTDOWN. AFTER I REALIZED WHAT THE SITUATION WAS I PLACED THE TRANSMISSION INTO NEUTRAL, STEERED THE CAR OFF THE ROAD AS SOON AS IT WAS SAFE TO DO AND STOPPED. I JUST HAD THE ENGINE OIL AND FILTER REPLACED WHEN THIS EVENT HAPPENED 3.7 MILES FROM THE REPAIR SHOP. I SUSPECTED A PROBLEM WITH THE OIL CHANGE. AFTER STOPPING I CHECKED FOR OIL UNDER ENGINE (NONE) AND THEN CHECKED THE DIPSTICK (FULL). I HAD THE VAN TOWED TO THE SHOP WHERE THEIR PERSONNEL CHECKED UNDER THE ENGINE FOR AN OIL LEAK AND THEN CHECKED THE DIPSTICK AS I HAD DONE. THEY TOLD ME TO TAKE THE VAN TO HONDA. IT?S BEEN A WEEK AND HONDA SAID I NEED NEW HEADS FOR THE ENGINE BECAUSE THE TIMING ?JUMPED?. THE OIL CHANGE HAD NO EFFECT ON THIS FAILURE. SO FAR, NOBODY AT HONDA CAN TELL ME WHAT ACTUALLY CAUSED THE TIMING TO ?JUMP?. THE TOTAL REPAIR IS BEING DONE BY HONDA AND IS COVERED BY THE HONDA'S NEW CAR WARRANTY. I'VE NEVER HAD ANY KIND OF PROBLEMS WITH THIS VAN PRIOR TO THIS UNEXPECTED AND SUDDEN FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694093March 13, 2015
POWER TRAIN, FUEL/PROPULSION SYSTEM, SERVICE BRAKES
RPMS RACE WHILE VAN IS IN IDLE AN TAKES OFF WITH A JUMP IN TRANSMISSION. CLANKING NOISE METAL ON METAL IN REAR BRAKES, DOWNSHIFTS AT LOWER SPEEDS WHEN TRYING TO ACCELERATE ABOVE 35 MPH, SLOWING TO MAKE A TURN AND TRANSMISSION JUMPS FEELS LIKE BEING REAR ENDED, PARKING BRAKE DOESN'T ENGAGE AT TIMES, ON FLAT WHEN PUTTING INTO PARK TRANSMISSION CLUNKS AND VEHICLE HAS A DEFINITE MOVEMENT LIKE SOMETHING FALLING OUT OR ON VEHICLE, LOOSES POWER AT 65 MPH NO MATTER HOW MUCH THE GAS PEDAL IS FLOORED THEN SUDDENLY JUMPS INTO HIGH SPEED THRUSTING VAN FORWARD, TRANSMISSION JUMPS SEVERELY WHEN PARKED ON A GRADED SLOPE AND MAKE METAL CLANKING SOUND. DEALER SAYS THERE ARE NO ISSUES AND THIS IS ALL NORMAL. THIS IS A DIRECT SAFETY ISSUE FOR ME AND I AM WORRIED THAT SOMETHING MIGHT HAPPEN CAUSING AN ACCIDENT. AT ONE POINT SOME ADJUSTMENTS TO SENSORS WERE PERFORMED BUT DID NOT CORRECT ISSUE. BRAKE ISSUE DISCOVERED AND ATTEMPT WAS MADE TO CORRECT TWICE. TOLD THIS IS NORMAL. ALSO A LOUD ELECTRONIC COMPUTER SOUNDING LIKE AN ANCIENT REBOOT OF AN OLD COMPUTER IS GREATLY NOTICEABLE WHEN THE PROBLEMS ACT UP. TOLD THIS IS NORMAL AN NO PROBLEMS BY THE DEALER. I FEEL I AM BEING IGNORED AND TREATED LIKE A STUPID PERSON EACH TIME I CALL. SERVICE MANAGER ACTUALLY STATED THAT HIS HANDS ARE TIED AND TOOK TO NEXT LEVEL OF DISTRICT SERVICE MANAGER WHO STATED THIS IS NORMAL. I BEG TO DIFFER. THE DISTRICT SERVICE MANAGER DID NOT SPEAK WITH ME AT ALL. WHAT GAME IS HONDA PLAYING. SAFETY ISSUES AND PERFORMANCE OF VEHICLE ARE BEING IGNORED. REARVIEW CAMERA IS ACTING UP AS WELL AS ELECTRIC DOOR LOCKS AND SLIDING DOORS ARE SLOW TO RESPOND WHILE CLOSING. WORRIED ABOUT SAFETY WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689955February 23, 2015
ENGINE
THIS IS THE SECOND INCIDENT I HAVE HAD WHERE THE ENGINE BEGAN RACING AS I WAS APPLYING THE BRAKE. AS I WAS SLOWING TO PARK THE CAR AT WORK WHEN I FELT THE CAR SURGE AS I WAS APPLYING THE BRAKE. I PUSHED HARD ON THE BRAKE AND FOUND THE CAR RACING AT 2000 RPM. I WAS ABLE TO FUMBLE FOR MY CELL PHONE AND GET A SHORT VIDEO OF THE RACING ENGINE. AS I WAS FILMING I MOVED MY FOOT SLIGHTLY ON THE BRAKE AND CAR CAME OUT OF THE RACING CONDITION AND SETTLED TO A NORMAL IDLE. I TOOK THE VEHICLE INTO THE DEALER THE NEXT DAY AND AGAIN THEY SAID THEY COULD NOT FIND ANY ISSUES. THEY IMPLIED THAT THEY WANTED THEIR REGIONAL PERSON TO EVALUATE THE CAR BUT I HAVE NOT BEEN CONTACTED SINCE TAKING THE VEHICLE IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689387February 19, 2015
SUSPENSION
OWNER HEARS FRONT END RAPPING WHEN TIRES HIT ROUGH ROAD OR CRACKS/BUMPS. HONDA REPLACING L/R STRUTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682564February 10, 2015
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2014 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE SPEED DECREASED WITHOUT WARNING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681888February 7, 2015
SUSPENSION
LOUD CLUNKING IS LEFT FRONT SUSPENSION WHE GOING OVER A BUMP. YOU CAN FEEL IT IN STEERING WHEEL COULD BE STRUT OR STRUT MOUNTING PLATE ON SHOCK TOWER! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681049February 3, 2015
POWER TRAIN
WE GOT THIS BRAND NEW 2014 ODYSSEY IN EARLY 2014, NOW WITH LESS THAN 7500 MILES. RECENTLY WE HAVE BEEN NOTICING ROUGH, JERKY TRANSMISSION SHIFTING (VERY NOTICEABLE BETWEEN LOW GEARS). TODAY I WENT TO THE HONDA SERVICE AND INFORMED THEM ABOUT THE ISSUES. THE HONDA DEALER SERVICE REPRESENTATIVE WAS SURPRISED, AND TOLD ME THERE IS NO SUCH ISSUE THAT THEY KNOW ABOUT. AFTER INSISTING, HE MADE AN APPOINTMENT THIS COMING THURSDAY MORNING SO THAT HIS MECHANIC TO RIDE WITH ME SO THAT I CAN SHOW HIM. I HOPE THE PROBLEM CAN BE DUPLICATED WHEN WE DO THE TEST RIDE WITH THEM. AND THEN I AM AFRAID IF THE PROBLEM DOES NOT HAPPEN DURING THIS TEST RIDE OR IF IT DOES THEY ARE NOT BE ABLE TO FIGURE OUT THE CAUSE OR WORST IS THEY MAY NOT ADMIT THERE IS ANY TRANSMISSION JERKING AND TELL ME ..... EVERYTHING IS JUST FINE ETC. I HOPE THIS CAR IS NOT A LEMON AND WE END UP FIGHTING IN A BATTLE WITH HONDA PURSUING THE LEMON LAW. I COULD NOT FIND ANYWHERE ON THE HONDA OR HONDA OWNER'S WEBSITE ANY LINK SO THAT I COULD SUBMIT TO HONDA THESE ISSUES. I LIKE TO FIND OTHER WEBSITE WHERE I COULD FIND MORE INFORMATION ON SUCH ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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