Honda Odyssey Complaints (2007)

830 consumer complaints on file.

#10662650December 7, 2014
ELECTRONIC STABILITY CONTROL (ESC)
I HAD NO PROBLEM W/ THE VSA. I RECEIVED THE RECALL NOTICE AND HAD THE PART REPLACED. THIS OCT,2014 I WAS DRIVING ON US-2 IN NW MT ON A SLUSHY ROAD WHEN THE VSA WARNING LIGHT CAME ON. I BROUGHT THE VEHICLE BACK TO HONDA. THEY TOLD ME THE BRAKE PART OF THE VSA UNIT WAS NOW FAULTY. THEY ALSO TOLD ME THAT IT WASN'T PART OF THE ORIGINAL RECALL.(REPLACEMENT COST OF THIS UNIT WAS QUOTED AS $1,100.00 W/O LABOR !!! ) WAS THIS REPLACEMENT PART ALSO DEFECTIVE?? WAS IT INCORRECTLY REPAIRED?? IS THIS A RECURRING ISSUE WITH THIS RECALL??? WHO NOW PAYS THE REPAIR COST? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662554December 6, 2014
AIR BAGS
I REAR-ENDED ANOTHER VEHICLE, WHICH WAS STOPPED, GOING APPROXIMATELY 35 MPH AND MY AIR BAGS DID NOT DEPLOY. I DID NOT THINK ABOUT THIS ISSUE UNTIL THE OFFICER AT THE SCENE BROUGHT IT TO MY ATTENTION SINCE HE WAS SURPRISED THAT THEY DID NOT DEPLOY. WE WILL NOT FIND OUT UNTIL MONDAY WHETHER OR NOT THE CAR IS TOTALED. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10662478December 5, 2014
ENGINE
THE ENGINE WAS MAKING PINGING SOUNDS LIKE LIFERS WERE BAD, BUT COMPUTER DIDN'T SHOW ANYTHING WRONG AND NO ENGINE LIGHTS CAME ON, TOOK TO HONDA DEALER THEY SAID BEARINGS BAD AND NEEDED NEW ENGINE. WHY WOULD THAT HAPPEN WHEN ENGINE OIL WAS MAINTAINED AND CHANGED . NEVER OVER HEATED ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660796November 25, 2014
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. WHILE GETTING BAGS OUT OF THE VEHICLE, THE REAR LIFTGATE FAILED AND CRASHED ONTO THE CONTACT'S SHOULDER. THE DEALER STATED THAT THE REAR HATCH SHOCKS FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 192,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655224November 15, 2014
ENGINE
THE CHECK ENGINE LIGHT WENT ON WHILE I WAS DRIVING ON A FOUR LANE HIGHWAY AT 65 MPH. THERE WAS NO WARNING OR PREVIOUS SIGN OF PROBLEMS. THE VEHICLE HAD NOT BEEN DRIVEN UNDER HARSH CONDITIONS, AND IT WAS MAINTAINED APPROPRIATELY. I WAS ABLE TO PULL CAR INTO A DEALERSHIP WITHIN LESS THAN 1 MILE. I FELT I HAD LOST ACCELERATION AND POWER. IT TURNS OUT THAT THE SPARK PLUG BLEW THROUGH THE ALUMINUM CYLINDER HEAD AND I LOST 2 CYLINDERS ON A V6 ENGINE. I'M TOLD THAT METAL DROPPED INTO THE CYLINDER SCORING IT DEEPLY ENOUGH THAT IT CAN'T BE REPAIRED. THERE APPEARS TO BE A WEALTH OF DOCUMENTATION OF THIS PROBLEM FOR HONDA ENGINES AND HONDA HAS DENIED ANY DEFECT OR RESPONSIBILITY. FORTUNATELY, I WAS NOT IN ANY ACCIDENT OR INJURED BUT THIS SEEMS TO BE A SAFETY PROBLEM, HAD I BEEN ON A MAJOR FREEWAY, I'M NOT SURE THIS WOULD HAVE WORKED OUT THE SAME. THE CAR WILL NOW HAVE TO BE TOTALED A THE REPAIR COSTS CANNOT BE JUSTIFIED ($6,000-7,500). HONDA OFFERED NO GOOD WILL IN ANY WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652833November 5, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
THE PASSENGER SIDE POWER SLIDING REAR DOOR BEGAN INTERMITTENTLY HAVING ISSUES CLOSING-IT WOULD CLOSE ABOUT 75% OF THE WAY, THEN BEEP AS IT DOES IF THERE IS AN OBJECT BLOCKING IT'S PATH, THEN OPEN BACK UP. I WOULD HAVE TO PULL THE DOOR TO HELP GUIDE IT CLOSED. BEFORE I COULD GET IT TO THE HONDA DEALER, THE DRIVER SIDE POWER SLIDING REAR DOOR BEGAN DOING SOMETHING SIMILAR. IT WOULD CLOSE ONLY ABOUT 90%, BUT I WAS UNABLE TO PULL IT FULLY CLOSED. I FLIPPED THE SWITCH TO TURN THE DOORS FROM POWER OPERATION TO MANUAL OPERATION, THINKING EVERYTHING WOULD BE OK. I WAS ABLE TO GET THE DRIVER SIDE SLIDING DOOR CLOSED MANUALLY. HOWEVER, WHEN WE ARRIVED AT OUR DESTINATION, I TRIED TO OPEN THE PASSENGER SIDE SLIDING DOOR (SWITCH WAS STILL IN THE MANUAL POSITION), AND WAS ONLY ABLE TO OPEN IT ABOUT 8-10 INCHES. I COULD NOT GET MY 2 YR OLD DAUGHTER OUT OF HER CAR SEAT. I PUSHED WITH ALL OF MY STRENGTH, AND IT WOULD NOT BUDGE. I RAN BACK AROUND, FLIPPED THE SWITCH BACK TO AUTO, AND WAS ABLE TO GET THE DOOR OPEN THAT WAY. HOWEVER, THIS ORDEAL HAS SHOWN ME A SEVERE SAFETY FLAW WITH THE POWER SLIDING DOORS ON THE 2007 ODYSSEY. IF WE HAD BEEN IN A SITUATION WHERE THE VEHICLE WAS ON FIRE--POSSIBLY FROM THE NOW RECALLED FUEL MECHANISM THAT CAN CATCH FIRE--I WOULD NOT HAVE BEEN ABLE TO GET THEM OUT. IN AN EMERGENCY, WHEN EVERY SECOND COUNTS, THE DOOR ISSUE COULD LITERALLY HAVE MADE THE DIFFERENCE BETWEEN LIFE AND DEATH. MY HUSBAND LOOKED AT THE DOOR THAT EVENING, AND HE, TOO, WAS UNABLE TO GET THE PASSENGER SIDE DOOR TO BUDGE WHEN SET TO MANUAL OPERATION. HE HAD TO LIFT THE BACK OF IT AND PULL IT OPEN. ALSO, HE LOOKED AT THE DRIVERS SIDE SLIDING DOOR AND NOTICED METAL SHAVINGS ON THE DOOR WHERE METAL HAD LITERALLY BEEN GRINDING ON METAL. THE ROLLER MECHANISM IS NO LONGER WORKING. I AM TAKING IT IN TO MY LOCAL HONDA DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651316October 30, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE FAILURE STARTED TOO OCCURRED AFTER THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 13V500000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V112000 (FUEL SYSTEM, GASOLINE). PRIOR TO THE RECALL REPAIR, THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 139,383.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651344October 30, 2014
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED AS ALL OF THE LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED. THE VEHICLE RESTARTED AFTER A FEW MINUTES BUT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650975October 29, 2014
VEHICLE SPEED CONTROL
I HAVEN'T HEARD BACK FROM HONDA DEALERSHIP IN MILPITAS (920 THOMPSON ST, MILPITAS, CA 95035) EVEN AFTER REPEATED ATTEMPTS TO SCHEDULE AN APPOINTMENT FOR THE RECALL NOTICE I HAVE RECEIVED REGARDING VSA. I HAVE LEFT VM AND SENT AN EMAIL THROUGH THEIR WEBSITE REGARDING THE RECALL NOTICE AND TO SCHEDULE AN APPOINTMENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650415October 27, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED FOR AN UNRELATED FAILURE, THE DEALER DISCOVERED THAT THE SRS SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650039October 26, 2014
STEERING
THE CONDITION WAS FIRST NOTICED SHORTLY AFTER AQUIRING THE VEHICLE IN A PARKING LOT WHILE TRYING TO NEGOTIATE A TURN. THE VEHICLE STEERING WAS NORMAL AT FIRST AND THEN SUDDENLY REQUIRED EXCESSIVE FORCE TO TURN THE STEERING WHEEL. HEAVY BRAKING WAS REQUIRED TO AVOID A COLLISION WITH ANOTHER VEHICLE. IMMEDIATELY FOLLOWING THIS EXPERIENCE, AFTER GETTING THE VEHICLE TO A SAFE LOCATION, I ATTEMPTED TO TURN THE STEERING WHEEL BOTH DIRECTIONS WHILE STOPPED AND AT LOW SPEEDS, (APPROXIMATELY 0-10 MPH) AND NOTICED THE CONDITION CONSISTANTLY FOR APPROXIMATELY 2-3 MINUTES. I THEN PARKED THE VEHICLE. I CHECKED THE FLUID LEVEL AND IT WAS WITHIN THE MIN AND MAX LEVELS. AFTER RETURNING TO THE VEHICLE LATER THAT DAY, THE STEERING WAS FUNCTIONING NORMALLY. THE CONDITION HAS SINCE COME AND GONE SEVERAL TIMES (APPROXIMATELY 1-2 TIMES / WEEK) AND MY HONDA DEALER HAS JUST SHRUGGED IT OFF SAYING THAT IF I CAN'T REPRODUCE THE PROBLEM WHILE AT THEIR SHOP, THERE'S NOTHING THEY CAN DO. I HAD THE SAME ISSUE WITH A 2006 HONDA ODYSSEY AND THE DEALER REFUSED TO DO ANYTHING ABOUT IT EVEN WHILE UNDER WARRANTY. AFTER DOING SOME RESEARCH, I HAVE FOUND THAT THERE ARE TECHNICAL SERVICE BULLETINS ISSUED BY HONDA TO THEIR DEALERS FOR THIS EXACT ISSUE, BUT THE DEALER STILL REFUSES TO CORRECT THE PROBLEM. THE SAFETY ISSUE ARRISES ESPECIALLY WHEN SOMEONE UNFAMILIAR WITH THE VEHICLE DRIVES IT AS WHEN MY MOTHER USED MY VAN TO TRANSPORT MY THREE CHILDREN. WHEN ATTEMPTING TO PULL OUR INTO TRAFFIC SHE WAS UNABLE TO KEEP THE VEHICLE IN HER LANE. FORTUNATELY THE OTHER DRIVER WAS ABLE TO AVOID HER. I UNDERSTAND THAT VEHICLE COMPONENTS ARE NOT DESIGNED TO LAST FOREVER AND I DO NOT HAVE A PROBLEM WITH REPAIRS. HOWEVER, THIS IS A KNOWN ISSUE FROM THE MANUFACTURER WHICH THEY ARE VERY RELUCTANT TO CORRECT. DATE & MILEAGE ARE APPROXIMATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649668October 24, 2014
ENGINE
MY 2007 HONDA ODYSSEY TOURING VAN HAD A PROBLEM WITH THE ENGINE ICON APPEARING ON MY DASH. I CALLED MY DEALER, FOR THIS PROBLEM WASN'T RESOLVED ON THE LAST SERVICE VISIT. THEY SAID TO BRING IT IN. I ADDED 3/4 QT. OF OIL DUE TO THE OIL LEVEL, AT LAST CHECK FINE, NOW INDICATED THE LEVEL TO BE AT ITS LOWEST POINT IN THE APPROVED RANGE FOR RUNABILITY. SERVICES PERFORMED, AND WHEN I PICKED IT UP, I NOTICED THE ENGINE ICON STILL FLASHING ON THE DASH. WENT IN TO GET A SERVICE ADVISOR TO VIEW, AND ON A SECOND RE-START THIS HAD DISAPPEARED. THINKING ALL WAS NOW WELL (AND WAS THIS POSSIBLY TIED TO A SOFTWARE UPDATE SERVICE?), TOOK THE VEHICLE ABOUT 35 MILES HOME TO A GROCERY STORE. WHEN I HAD FINISHED SHOPPING, AND STARTED MY VAN, THERE IT WAS AGAIN, THE ENGINE ICON, FLASHING AWAY. THE NEXT DAY I REPORTED THIS TO MY DEALER, AND THEY SAID BRING IT IN. AS THE ENGINE WAS VISIBLY HOT, I SAID I WOULD TRY AND HOPED TO MAKE IT THERE. GETTING OF THE TURNPIKE EXIT, MY VAN ENGINE QUIT AND LUCKILY I COASTED IN TO A PARK 'N RIDE PARKING LOT. I CALLED MY DEALER TO FIND OUT THEY HAD NO WRECKER BUT USED A SERVICE. THEY TOLD ME TO GET IT THERE SO THEY COULD LOOK AT IT. I COOLED THE ENGINE WITH HOOD UP ON A COOL RAINY DAY, AND RE-STARTED MY VAN, AND MADE IT TO THE DEALERSHIP. I WAS SUPPLIED WITH A LOANER CAR, AND THEY SAID THEY WOULD CHECK OVER MY VAN ON THE NEXT DAY. AFTER EVERYTHING, WE WERE NOTIFIED WE HAD BLOWN A HEAD GASKET, LEADING TO FAILURE OF OUR ENGINE. THIS IN SPITE OF MAINTAINING ALL FLUID LEVELS PROPERLY! WE WOULD NEED A NEW ENGINE, AND NO, THE EXTENDED WARRANTY WE PURCHASED DOES NOT COVER THIS WORK. VERY, VERY ANGRY!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648760October 20, 2014
SERVICE BRAKES
WHEN GOING FAST SPEEDS 50MPH + AND THEN BRAKING THE VEHICLE SHAKES AS IF YOUR GOING TO FLIP AND LOSE CONTROL. I CAN STOP AT A SLOW PACE AND IT STILL SHAKES CONTROLLABLY. THE ROTORS ARE WARPED SO BAD AND SHOULDNT BE DOING THIS. THIS IS VERY UNSAFE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644207October 12, 2014
SERVICE BRAKES
WHEN THE INCIDENT FIRST OCCURRED THE VIBRATING WAS NOT AS SEVERE. NOW WHEN I AM GOING AT OVER 50MPH AND I START BRAKING, THE CAR'S STEERING WHEEL STARTS SHAKING VIOLENTLY. I DID SOME RESEARCH AND FOUND THAT THE ROTORS ARE WARPED PREMATURELY. MANY OTHER OWNERS OF THE SAME CAR HAVE THE ISSUE. I AM AFRAID OF GETTING INTO A CAR ACCIDENT BECAUSE OF THE STEERING WHEEL SHAKING SO VIOLENTLY WHILE I AM DRIVING. ITS A VERY BIG SAFETY CONCERN FOR ME AND I WISH THAT HONDA RECALLS THESE CARS FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641164October 3, 2014
STRUCTURE:BODY
THE PAINT ON OUR HONDA ODYSSEY IS FAILING. HONDA OFFERED A RECALL/WARRANTY EXTENSION FOR THIS ISSUE, BUT MADE NO ATTEMPT TO ALERT US ABOUT IT UNTIL AFTER THE RECALL/WARRANTY WAS EXPIRED. WE SPECIFICALLY ASKED ABOUT ANY SERVICE BULLETINS OR RECALLS BEFORE THE RECALL/WARRANTY EXPIRED AND WERE TOLD THERE WERE NONE. IT WASN'T UNTIL AFTER THE RECALL/WARRANTY EXPIRED THAT WERE WE TOLD ABOUT IT. HONDA IS NOW TELLING US THAT THEY WILL NOT REPAIR THE FAILING PAINT BECAUSE THE RECALL/WARRENTY IS EXPIRED. WE HAVE TRIED TO WORK THROUGH THE LOCAL DEALER AND HONDA'S NATIONAL CUSTOMER SERVICE CENTER TO NO AVAIL. HONDA'S BUSINESS STRATEGY AROUND THIS PARTICULAR RECALL/WARRANTY APPEARS TO BE TO HIDE INFORMATION FROM CONSUMERS UNTIL THEY ARE NO LONGER REQUIRED TO RESPOND TO SPECIFIC PROBLEMS WITH THEIR VEHICLES. PLEASE HELP US RESOLVE THIS ISSUE WITH AMERICAN HONDA. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638952September 30, 2014
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
2007 HONDA ODYSSEY. CONSUMER EXPERIENCED A SECOND FAILURE OF THE LIFT GATE STRUTS THAT HELD THE REAR ENTRY OPEN WHILE THE ATTENDANT LOADED AND UNLOADED A WHEELCHAIR. *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637813September 21, 2014
SERVICE BRAKES
A DAY AFTER AND GOING FORWARD FROM PURCHASING MY 2007 HONDA ODYSSEY EX-L SOFT BRAKE, PEDAL GOING ALL THE WAY TO GROUND BEFORE STOPPING WHEN DRIVING 5 TO 55 MPH. MARTIN MAIN LINE HONDA SERVICE REPRESENTATIVE SAID THIS IS NORMAL. I DISAGREE. I AM CONCERN WITH MY SAFETY AND OTHERS WHO WILL BE IN THE VAN WITH ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637446September 19, 2014
STRUCTURE:BODY
SLIDING DOORS KEEP FAILING EVEN AFTER SEVERAL REPLACEMENTS BY HONDA. DOORS DO NOT REMAIN CLOSED EVEN WHEN LOCKED. REAR SECTION OF SLIDING DOOR REMAINS AJAR. A SIDE IMPACT OR SIDE SWIPE CRASH COULD EASILY TEAR OPEN THE DOORS. SIDE AIRBAG DEPLOYMENT COULD ALSO CAUSE INJURY IF TRIPPED BY THE FAILING DOORS. AS I SAID THIS IS AN ONGOING RE-OCCURRENCE EVEN AFTER HONDA REPAIR. I KNOW OF SEVERAL OTHER ODYSSEY OWNERS DEALING WITH THE SAME ISSUE. HONDA DEALER ADMITS THEY SEE MANY OF THESE IN 2007-2008 ODYSSEYS'. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632155September 10, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY TEN YEAR OLD DAUGHTER WAS NEARLY CHOKED BY THE WINDOW IN THE DOOR (PASSENGER SIDE) OF MY 2007 HONDA ODYSSEY AFTER THE IGNITION WAS TURNED OFF. THE CAR HAD JUST BEEN TURNED OFF WHEN SHE STUCK HER HEAD OUT OF THE OPEN WINDOW AND ANOTHER CHILD MISTAKENLY CLOSED THE WINDOW AND IT CLOSED ON HER NECK. I WAS STILL IN THE CAR AND WAS ABLE TO RESTART AND OPEN THE WINDOW WITHIN A FEW SECONDS SO SHE WAS NOT SERIOUSLY INJURED. HOWEVER, HAD I IMMEDIATELY EXITED THE CAR AFTER TURNING IT OFF I'M HORRIFIED TO THINK WHAT MIGHT HAVE HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630439September 3, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,438.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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