Honda Odyssey Complaints (1999)

518 consumer complaints on file.

#10127755July 7, 2005
UNKNOWN OR OTHER
DT: CONSUMER STATES SHE RECEIVED A RECALL LETTER; THE ENGINE LIGHT CAME ON IN MAY. . SO SHE TOOK IT A DEALER; THEY HAD DONE A TRANSMISSION FLUID CHECK BEFORE THIS. 3 WEEKS LATER ON MAY 16, THE ENGINE LIGHT CAME ONE AND THEY ( THE DEALERSHIP) TOLD HER THERE WAS A RECALL ON THE VEHICLE AND THEY WOULD ORDER THE PARTS. IT WOULD BE READY BY 6-24-04. ON THE 24TH, THEY CALLED AND SAID THEY HAD BROKEN AN AXLE AND WOULD HAVE TO ORDER THE PARTS OVERNIGHT AND IT WOULD BE READY ON 6-25 AT 2PM. SHE CALLED AT 1:30 AND THEY SAID THEY HADN'T RECEIVED THE PARTS YET. AT 3:40 SHE CALLED AGAIN AND THEY SAID IT WAS READY. THEY DROVE TO GET THE CAR. AFTER THAT THE MAINTENANCE LIGHT CAME ON. WHEN THEY TURNED THE CAR OFF IT WOULD NOT TURN BACK ON AGAIN. HER HUSBAND CHECKED THE CAR AND ALL OF THE TRANSMISSION FLUID WAS LEAKING OUT. THEY CALLED THE DEALERSHIP AND TALKED TO RANDY; HE GAVE THEM A RENTAL TO GO BACK HOME. THEY (THE DEALERSHIP) DROVE TO HER HOME (AN HOUR AWAY) ON MONDAY 6-27 AND DROPPED OFF HER CAR AND GOT THEIR RENTAL. THEY TOLD HER THE SRS LIGHT WAS ON BECAUSE THE BATTERY WAS WEAK. THEY REPLACED THE BATTERY. THE SRS LIGHT WAS STILL ON; THEY CALLED THE DEALERSHIP AND MADE AN APPT. TO BRING THE CAR BACK. THEY ARE UPSET BECAUSE THE SRS LIGHT WAS NOT ON BEFORE. THE CLOCK ON THE CAR WILL NOT TURN ON. THE AUTOMATIC LOCK SYSTEM WILL NOT WORK. THE ALARM SYSTEM DOESN'T WORK. CONSUMER DID NOT HAVE A RECALL NUMBER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127928June 20, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER EXPERIENCED PROBLEMS WITH THE SLIDING DOOR ON HIS 1999 HONDA ODYSSEY. *NM WITHIN 5 MONTHS OF OWNING THE VEHICLE THE DOOR WOULD OPEN WHILE DRIVING. THE DOOR LATCH ASSEMBLY WAS REPLACED UNDER RECALL. 5 MONTHS LATER, THE DOOR WOULD NOT SHUT AND THE BUZZER CONTINUED TO STAY ON. THE DEALER ONLY LUBED THE TRACK AND CLEANED THE CONTACTS. AFTER ANOTHER 5 MONTHS, THE DOOR WOULD NOT CLOSE PROPERLY, THE DEALER THEN REPLACED THE POWER DOOR LATCH FOR THE SECOND TIME ON THE DRIVERS SLIDING DOOR AND THE REPLACEMENT LAST FOR 2 YEARS. ON SEPT 30, 2002 THE DOOR WOULD NOT CLOSE AND THE DEALER REPLACED PASSENGER LATCH AND CLOSER MOTOR WHICH WAS THE SECOND TIME FOR THE PASSENGER DOOR LATCH. THE SAME PROBLEM HAPPENED AGAIN IN DEC 2004, BUT ON THE DRIVERS SIDE AND ON MAY 26, 2005 FOR THE SIXTH TIME. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125796June 20, 2005
ELECTRICAL SYSTEM:IGNITION
I WAS TRAVELING DOWN HIGHWAY 1999 INTO CRESCENT CITY, CA ON A WINDING MOUNTAIN ROAD DOWNHILL IN 1999 HONDA ODYSSEY VAN PULLING A SMALL CAMPING TRAILER. THE VEHICLE HAD 102,606 MILES ON THE VAN - JUST SHORT OF THE 105,000 MAINTENANCE PERIOD WHEN THE SPARK PLUGS WOULD BE REPLACED. A SPARK PLUG HAD COME LOOSE AND STARTING PINGING UP AGAINST THE IGNITION COIL. THIS CAUSED THE IGNITION COIL TO FAIL AND BLEW THE IG COIL FUSE CAUSING THE ENGINE TO COMPLETING STOP. THE ENGINE CHECK LIGHT DID NOT COME ON UNTIL THE ENGINE FAILED. I WAS ABOUT 20 MILES OUSIDE CRESCENT CITY WHERE I WAS TOWED INTO CRESCENT CITY. THE VAN WAS SERVICED BY KEN'S AUTOMOTIVE REPAIR, 1250 6TH STREET, CRESCENT CITY, CA 95531, (707) 464-4955. THERE WAS NO HONDA DEALER IN TOWN AND GETTING PARTS WAS DIFFICULT. A NEW IGNITION COIL WAS TO BE DELIVERED TO THE HONDA DEALER IN EUREKA, CA ON FRIDAY JUNE 10. KEN'S REPLACED THE FUSE AND DETACHED THE BURNED-OUT COIL AND I WAS GOING TO MAKE MY WAY TO REDWOOD NATIONAL PARK TO CAMP ON 5 CYLINDERS ON THEN ON TO EUREKA ON JUNE 10 TO HAVE THE HONDA DEALER FIX THE VAN. HOWEVER, JUST OUTSIDE OF CRESCENT CITY THE SPARK PLUG WAS BLOWN RIGHT OUT OF THE CYLINDER TAKE THE REMAINING PART OF THE IGNITION COIL WITH IT. THE THREADS FOR THE SPARK PLUG WERE COMPLETED STRIPPED OUT. I HOBBLED BACK TO KEN'S. KEN HAD TO INSTALL A THREAD REPLACEMENT WHILE I RENTED A CAR TO GET THE NEW IGNITION COIL FROM THE HONDA DEALER. THE HONDA DEALER COULD NOT RE-ROUTE THE PART (THEY CLAIMED) AND COULD NOT GET THE PART TO KEN'S UNTIL SATURDAY JUNE 11. KEN'S SUCCESSFULLY RETHREADED FOR A NEW SPARK PLUG, EVACUATED A PIECE OF THE OLD SPARK PLUG OR COIL THAT FELL INTO THE CYLINDER, PUT ON THE NEW COIL AND GOT ME BACK ON THE ROAD. KEN'S REPRTED TO ME THAT 2 OTHER SPARK PLUGS WERE LOOSE. THE MAINTENANCE PERIOD FOR REPLACEMENT OF SPARK PLUGS OF 105,000 MILE IS TOO LONG. I COULD HAVE HAD A SERIOUS ACCIDENT WITH FATAL CONSEQUENCES FOR MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122225May 26, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
I OWN A 1999 HONDA ODYSSEY EX. IT CURRENTLY HAS 109,000 MILES ON IT. IN 2003, THE TRANSMISSION WAS REPLACED BY HONDA CORP. DUE TO DEFAULT IN THE TRANSMISSION. THIS APPARENTLY 'USED' TRANSMISSION' WAS ADDITIONALLY GUARANTEED FOR 3YR/30K MILES. ENGINE LIGHT COMES ON, AND REPAIRING HONDA DEALER REPORTS TRANSMISSION REQUIRES REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113688April 25, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
THIS VEHICLE EXPERIENCED THE SAME PROBLEM THAT WAS STATED IN NHTSA RECALL CAMPAIGN 03V423000 CONCERNING IGNITION SWITCH. THE KEY WAS ABLE TO GO TO THE OFF POSITION WITHOUT VEHICLE BEING IN PARK. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK VEHICLE OWNER SPOKE WITH AMERICAN HONDA ON 03/08/2005 AND EXPLAINED THE SITUATION. AMERICAN HONDA CONFIRMED THAT THIS VEHICLE WAS NOT COVERED BY THE RECALL, AND STATED THAT THE OWNER COULD BRING THE CAR TO THE DEALER FOR INSPECTION ON THIS ISSUE. DEPENDING ON THE REPORT OF THE DEALER TO HONDA, HONDA MIGHT BE WILLING AS A GOOD-WILL GEATURE TO FIX THE PROBLEM AT NO CHARGE. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115465March 21, 2005
TIRES:SIDEWALL
MICHELIN TIRE X-RADIAL DT, P215/65R16. THE FRONT RIGHT TIRE HAS A 2 INCH TEAR IN THE SIDEWALL OF THE TIRE WHICH COULD LEAD TO A POSSIBLE BLOWOUT. OWNER CONTACTED THE MANUFACTURER, AND WAS TOLD TO HAVE THE TIRE INSPECTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113565March 7, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DRIVE SIDE PASSENGER DOOR WILL LATCH INTERMITTENTLY, WHEN PLACING THE VEHICLE INTO DRIVE A BUZZER LETS THE DRIVER KNOW THE DOORS WERE NOT CLOSED. OTHER TIMES THE DOOR WILL NOT CLOSE. THE VEHICLE WAS SERVICED MULTIPLE TIMES WITH NO REPAIR. THE CONSUMER VEHICLE WAS NOT INCLUDED IN THE RECALL FOR THE SLIDING DOOR, NHTSA 99V158000 OR 00V119000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107041January 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER COMPLAINED ABOUT TRANSMISSION. PROBLEMS. THIS VEHICLE TRANSMISSION WAS REPLACED FOUR TIMES. WHILE DRIVING UP A DRIVEWAY TRANSMISSION FAILED. CONSUMER CONTACTED THE DEALER AND THE MANUFACTURER, WHO TOLD HIM THAT THEY WERE GOING TO FILE A COMPLAINT WITH THE CASE MANAGER. VEHICLE WAS TOWED TO THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108842December 13, 2004
SEAT BELTS
THE SECOND ROW PASSENGER SIDE SEAT BELT FAILED TO RETRACT AND WAS REPLACED A FEW MONTHS AFTER PURCHASE. THE SEAT BELT WAS REPLACED UNDER WARRANTY. THE SEAT BELTS LOOKED AND FELT LOOSE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101860November 30, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH POWER SLIDING DOORS WOULD NOT OPEN FROM EITHER SIDE, INSIDE OR OUTSIDE. CONSUMER FEARED THAT IF THE VEHICLE GOT INVOLVED IN AN EMERGENCY SITUATION THEY COULD NOT GET THE CHILDREN OUT OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096204October 22, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE DROVE NORMALLY IN THE MORNING THEN IN THE AFTERNOON MADE A HUGE GRINDING, BANGING NOISE IN REVERSE. TRANSMISSION FAILURE IDENTIFIED BY THE DEALER. THIS IS 2ND FAILURE OF TRANSMISSION SINCE WE PURCHASED THE VEHICLE NEW FROM HONDA. TRANSMISSION WAS REPLACED AT HONDA'S COST JUST 18 MONTHS AGO. CLEARLY REFURBISHED TRANSMISSIONS ARE JUST AS DEFECTIVE AS THE ORIGINALS. IN FACT THIS ONE DIDN'T LAST AS LONG AS THE ORIGINAL. THE TRANSMISSION IS A LEMON!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093247September 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE STARTED WHEN IGNITION TURNED ON, BUT GEAR WOULD NOT SHIFT. AFTER MANY FAILED ATTEMPTS TO SHIFT THE GEAR FROM PARK TO REVERSE, WE HAD TO FOLLOW THE HONDA ODYSSEY USER MANUAL DIRECTIONS( PG 201) AND UNLOCK THE GEAR TO NEUTRAL USING THE CAR KEY- YOU THEN INSERT THE KEY IN THE IGNITION AND TURN THE VAN ON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093075September 23, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH MANUAL REAR SLIDING DOORS HAVE BEEN DIFFICULT TO OPEN SINCE ORIGINAL PURCHASE IN 1999. DEALER GREASED BOTH DOORS EVERY TIME THE CAR WAS SERVICED, BUT PROBLEM CONTINUED. THE LATCHES ON BOTH DOORS HAVE BROKEN AND NOW THE DOORS MUST BE OPENED FROM THE INSIDE. THIS POSSES A POTENTIAL SAFETY HAZARD IF THE DOORS NEED TO BE OPENED FROM THE OUTSIDE IN AN EMERGENCY. SLIDING REAR MANUAL DOOR ON THE PASSENGER SIDE WOULD INDICATE ON THE DASH TO BE OPEN. THIS WOULD HAPPEN WHEN CORNERING OR HITTING BUMPS. OVERHEAD LIGHT WOULD TURN ON AND OFF AND CRACKLING SOUND FROM BELOW STEERING WOULD BE HEARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090741September 10, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE 1999 HONDA ODYSSEY TRANSMISSION IS UNSAFE FOR DRIVING IN THE CITIES OR HIGHWAYS.THE TRANSMISSION SLIPS INTO DIFFENT GEAR WITHOUT WARNING GOES FROM DRIVING TO NOT MOVING IN ANY GEAR.I LIVE IN MARYLAND AND CAN BRING IT TO YOUR OFFICE IN WASHINGTON SO YOU CAN SEE WHAT I AM TALKING ABOUT AND YOU CAN RIDE OR DRIVE IT TO SEE HOW DANGEROUS IT REALLY IS FOR MY WIFE AND 3YR OLD SON AND 2 1/2 MONTH OLD DAUGTHER .I PRAY THAT THEY ARE SAFE EVERY DAY LEAVE IN THAT 5 STAR AWARDED DEATH TRAP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10084000August 30, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE SLIDING DOOR ON THE DRIVER'S SIDE DID NOT LATCH PROPERLY AND WOULD NOT COMPLETELY CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REFUSED TO PAY FOR THE LABOR TO HAVE THE DOOR REPAIRED, BUT THEY WILL PAY FOR THE PARTS. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089184August 18, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER COMPLAINED ABOUT ELECTRICAL SLIDING DOORS. CONSUMER TOOK VEHICLE TO THE DEALER, AND ALSO CONTACTED THE MANUFACTURER, AND NEITHER WAS WILLING TO ASSIST CONSUMER UNLESS HE PAID FOR THE REPAIRS. CURRENTLY, MANUFACTURER ISSUED A RECALL. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE OVERALL PROBLEM INVOLVED THE DOORS NOT CLOSING COMPLETELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087037August 17, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 1999 HONDA ODYSSEY IN AUG 1999. FIRST ACCOUNT WAS IN MAR 2000. BY NOV 2000, VEHICLE WAS SEEN 3 TIMES FOR THE CHECK ENGINE LIGHT. FIVE YEARS LATER, THIS VEHICLE HAS BEEN SERVICED 12 TIMES (WORKING ON NUMBER 13 NOW) FOR THE CHECK ENGINE LIGHT. EGR KIT HAS BEEN REPLACED 5 TIMES, REMAINING VISITS ACCOUNTED FOR MY CLEANING EGR PORTS, REPLACING THE EGR VALVE, AND REPLACING THE GAS CAP. I'VE HAD OTHER VEHICLES FOR 7+ YEARS AND NEVER REPLACED A GAS CAP! THIS VEHICLE HAS GONE THROUGH 2? CHECK ENGINE LIGHT IS TIED TO THE EMISSIONS SYSTEM. AS A RESULT, VEHICLE IS NOW HAVING PROBLEMS PASSING INSPECTION. DURING THE LAST VISIT, LOCAL DEALER REPLACED THE EGR KIT IN ORDER TO GET THE 05 INSPECTION COMPLETED. TWO WEEKS LATER THE CHECK ENGINE LIGHT IS ON AGAIN. IN ADDITION, INTERNAL DAMAGE WAS FOUND IN THE TRANSMISSION IN AUG 03. DEALER AGREED TO TAKE CARE OF THIS PROBLEM IN GOOD FAITH. THIS WAS PRIOR TO THE OFFICIAL RECALL NOTICE. AT THE TIME OF SERVICE THE MILEAGE WAS CLOCKED AT 81823. LESS THAN 1 YEAR LATER (JUNE 2004), IT WAS DISCOVERED BY AN INDEPENDENT GARAGE THAT THE LEFT AXLE SEAL GOING INTO THE TRANSMISSION WAS CRACKED AND THE TRANSMISSION FLUID WAS EXTREMELY GRITTY. WHEN BROUGHT TO THE ATTENTION OF THE DEALER, I WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY ON THE NEW TRANSMISSION AND I WOULD HAVE TO PAY FOR ANY SERVICE REQUIRED (MILEAGE WAS CLOCKED AT 102000). AS A SINGLE MOTHER OF 3 YOUNG CHILDREN, MY MAIN OBJECTIVE IS TO BE ABLE TO TRANSPORT THEM IN A SAFE, RELIABLE MANNER. GIVEN THE EXTENT OF MY EMISSION AND TRANSMISSION ISSUES THAT REMAIN UNRESOLVED, I CANNOT DEPEND ON THIS VEHICLE. THIS SITUATION WAS FIRST DOCUMENTED TO HONDA IN NOV 2000. AT THAT TIME THEY EXTENDED THE WARRANTY TO 6 YEARS/75,000 MILES. ANOTHER LETTER WAS SENT CERTIFIED MAIL (SIGNED FOR ON 6 AUG 2004). I'VE YET TO HEAR BACK FROM HONDA. I'M VERY DISAPPOINTED WITH THIS HONDA PRODUCT AND EVEN MORE DISAPPOINTED WITH THEIR (LACK OF) CUSTOMER SERVICE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086596August 10, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IS SLIPPING. DEALERSHIP SAYS TRANSMISSION NEEDS TO BE REPLACED, BUT SINCE THE CAR IS 6K MILES OVER WARRANTY LIMIT, I HAVE TO FOOT THE $5000 BILL FOR A NEW TRANSMISSION THAT BASED ON INFORMATION GLEEMED FROM THE WEB STILL HAS THE SAME BASIC FLAW...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087088August 3, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING VEHICLE LEAKED TRANSMISSION FLUID. VEHICLE WAS STUCK BETWEEN GEARS. ENGINE WAS SMOKING AND BURNING FLUID. TRANSMISSION THEN COMPLETELY FAILED. CONSUMER STATED THAT THIS WAS THE FIFTH TRANSMISSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082768July 27, 2004
STRUCTURE:BODY:DOOR
I BOUGHT MY 1999 ODYESSE IN MARCH OF 2004. I TOOK MY VAN TO THE HONDA DEALERSHIP TO FIND OUT WHY MY DRIVER'S SIDE SLIDING DOOR WAS NOT CLOSING COMPLETLY. THEY TOLD ME THAT THE LATCHES AND HINGES NEEDED TO BE REPLACED TOTALLING $420. THEY CHECKED MY WARRANTY AND THOSE PARTS WERE NOT COVERED. I TOLD THEM I DIDN'T HAVE $420, TO REPAIR THE DOOR. ONE WEEK LATER THE OTHER SLIDING DOOR STOPPED CLOSING ALL THE WAY. I LOOKED UP THE 1999 ODYESSE TO FIND OUT IF THERE WERE ANY RECALLS FOR THIS AND THERE ARE PLENTY, BUT WHEN I SPOKE WITH AMERICA HONDA THEY SAID THAT MY VIN NUMBER HAD NO RECALLS. THEN I SPOKE WITH THE HONDA DEALERSHIP IN TOWN AND THEY TOLD ME THAT THE ONLY RECALL FOR MY VIN WAS FOR THE TRANSMISSION. SO, I BELIEVE THERE IS A LOT BEING COVERED UP. I HAVE FOUR SMALL CHILDREN THAT ARE RIDE IN THIS VAN EVERYDAY AND FROM WHAT I HAVE READ ON THIS WEB-SITE MY CHILDREN ARE NOT SAFE WITH DOORS THAT CAN JUST COME OPEN WHEN THE VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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