Honda HR-V Complaints (2023)

685 consumer complaints on file.

#11539104August 17, 2023
UNKNOWN OR OTHER
Unknown, was driving to work and the rear window exploded. Nothing hit it, the defogger was on when I left the house to work. Weather probably was in the low 70s at max. Road was St route 13, a paved well-kept road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538634August 15, 2023
UNKNOWN OR OTHER
While we were driving home from the beach on a very calm sunny day we kept smelling this weird smell in the car. While stopped at a red light we heard a loud pop and the rear window just exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538476August 14, 2023
VISIBILITY/WIPER
During early morning commute travelling at 45 mph, a pop was heard from behind. Rear window glass completely shattered into pieces. There was no sign of impact from the road, nor the interior of the cabin. Glass debris found on road and in rear compartment (trunk). Prior to incident, a noticeable rattle in glass could be heard under normal driving conditions. At 6,010 miles, the rattle was reported to dealership and diagnosed as being caused by Tailgate Trim. Tailgate Trim was ordered and replaced. The same rattle persisted after dealership remedy. Exact same rattle could be heard, no change in symptom. Vehicle driven to 21,961 miles before incident. Currently, glass shards prevent the tailgate from unlatching. Latch motor blocked by debris and rear compartment is inaccessible. Debris litter the inner cavity of the tailgate door panel. Minor paint scratches present from falling debris.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538471August 14, 2023
VISIBILITY/WIPER, STRUCTURE:BODY
My rear windshield shattered spontaneously while driving on the freeway. No impact caused this event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538100August 12, 2023
VISIBILITY/WIPER
Drove the car this morning at 540am. Came back to my house and went out to leave a few hours later. Got into the car and the back windshield just imploded and shattered into pieces and left a huge hold in the left side. Contacted the dealership, they stated that they have had other people with the same issue but no actual recall on this so I would need to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537628August 10, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact stated while the vehicle was parked, the contact heard an abnormally loud sound and became aware that the rear windshield had shattered without impact. The contact stated that the defroster was turned on before the failure. The vehicle was taken to the dealer and the rear windshield was covered. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537003August 7, 2023
STRUCTURE:BODY
I was driving at night and my rear windshield shattered out of nowhere. I had two passengers in the back seat, and the glass went everywhere. There was no foreign object or extreme temperature that would have caused this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536973August 7, 2023
VISIBILITY/WIPER
Saturday August 5, 2023 my car was parked in public business lot from 12:40pm to 4:30pm. When I got to my car I noticed the whole back windshield was shattered. I called the dealership they ran my VIN# no recalls listed. Not sure if my car was vandalized or not. I looked online and there were pictures and reports of this happening to other people with the same car, make, model within the last 60 days of my incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536781August 6, 2023
UNKNOWN OR OTHER
Rear window exploded while parked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536775August 6, 2023
UNKNOWN OR OTHER
07/24/2023 @ 5:35AM, I arrived at work and parked my car in front of the building. A co-worker came to my desk at 11:45am and asked me what happened to my car. The rear windshield had shattered and there was a hole in the left side of the window. I called Walnut Creek Honda and was informed that they would have to order the glass and could not confirm the ETA for that to arrive. It would not be covered via warranty or under the additional roadside advantage policy that I purchased. They said they would call me back with the ETA - they did not return my call. In the meantime I called my insurance company and they referred me to All State Glass for an onsite repair. They confirmed on 07/25/2023 the Honda glass had arrived and repaired the window. When the technician was installing the new glass he was shocked by the rear window defroster wire and advised that he could leave it disconnected until I could have the car inspected by the dealer. I took the car to Walnut Creek Honda on 8/8/2023 and charged for the diagnostics that indicated there was not a malfunction of that part. There is some discussion on the Web that multiple have had this problem with their 2023 Honda HRV's but Honda does not have a recall for this problem. I called them on 7/28/2023 and opened a case (#14400775). There is a concern that this can happen to my vehicle again and it does not make me feel very safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536706August 5, 2023
VISIBILITY/WIPER
I was driving in the highway when out of nowhere the rear windshield just completely shatters. It was a rainy day and the rear window was foggy so I used the defroster and while it worked not sure what caused this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536681August 5, 2023
VISIBILITY/WIPER
I’m driving at First Colonial Rd almost 3 mins. to work when suddenly I’ve heard an strange loud explosion at the rear or back windshield and nobody hit me without a any hole but it’s a cracked that looks like a frosted window during winter. I was shocked to see how it shattered into pieces when I stopped and parked. This is only 1 year Honda HRV 2023 the reason I bought is for safety purposes on the road but it looks like there’s manufacturer defects because I wasn’t hit by any car when it exploded. How can we guarantee our safety if even a new model car is not safe to use and Honda dealership is giving us a hard time with this kind of incident? I bring my car in Honda Hall they only put a temporary plastic cover. Í called Honda Battlefield and told me to they will only put a temporary plastic same in Honda Hall which there’s no safety if it will accidentally removed will cause more trouble on the road due crumble glass or shattered glass. I noticed Honda Battlefield staff and the manager I spoke with last night offer me a trade in for my vehicle instead of hearing about what happened. They treated us with a very warming attitude upon closing the sales but after sales their avoiding us and not giving us the good service. If my grandchild child is with me that time when it exploded seated at the back it will cause more pain on our end. I hope to be heard with this complaint that Honda Battlefield need to be responsible and take ỉn charge for this incident of manufacturers defect or recall for their customers safety. The price of this honda hrv is not a joke and it’s frustrating that nobody wants to accommodate and give me the same quality customer service like when I buy my car. I hope this incident will be given ân appropriate action since the dealership is giving me a hard time with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536424August 4, 2023
VISIBILITY/WIPER
The back hatch glass busted when I was parked and no one around it blew so hard it blew the molding out from the window
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536378August 3, 2023
VISIBILITY/WIPER, ELECTRICAL SYSTEM
I was driving in the highway when the rear windshield pop out of nowhere completly shattered, there were no cars near by. Cant recall if the defroster was on but the weather was around 70 degrees.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536210August 3, 2023
UNKNOWN OR OTHER
Remote started car and back windshield exploded loud pop window completely shattered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535914August 1, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
While sitting at a stoplight, with no cars near me, I heard a shatter sound. My rear window glass has shattered for an unknown reason. I verified nothing had hit it. It was lightly raining, and I previously had the rear window defogger on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535887August 1, 2023
VISIBILITY/WIPER
Car was sitting under carport and the rear windshield exploded. Nothing hit it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535646July 31, 2023
VISIBILITY/WIPER
I was driving home from work, heard a loud boom and then noticed my rear windshield had shattered and there was a big hole. This startled me and almost caused me a panic attack which could have led into an accident. This had happened while the rear defrosters were in use during light rain and 75 degrees weather at about 9:40 pm. I immediately inspected the damages and for a possible cause but did not find anything unusual. The damages can be described as a hole approximately 10in x 10in and the edges falling off. Black trash bag is currently covering the window until I can figure out what to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535562July 31, 2023
VISIBILITY/WIPER
While in park at a drive thru we heard a loud bang. The rear windshield shattered. No foreign objects could be located and people around the vehicle did not witness anything hitting the car. Contents of the car were searched and no reason for the window to shatter was found.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535289July 30, 2023
UNKNOWN OR OTHER
I was parked in my car while talking to my friend and suddenly a loud smashing noise came from behind me. Then I heard a crackling sound and got out to look and my rear windshield had shattered. There was nothing around that made contact or caused it. The rear defrosters were on at the time of the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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