Honda HR-V Complaints (2023)

685 consumer complaints on file.

#11542307September 2, 2023
UNKNOWN OR OTHER, STRUCTURE:BODY
My rear windshield shattered out of nowhere. Not driving, car wasn’t turned on yet, temperature outside was about 60 degrees so wasn’t too cold or too hot. No impact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542025September 1, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact stated while driving 60 MPH, the rear windshield shattered without impact. The dealer was not contacted. A police report was filed. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541651August 30, 2023
UNKNOWN OR OTHER
Back windshield randomly exploded, nothing was thrown at the vehicle, car was parked and not running when the incident happened. Glass appears to be blown out from the inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541566August 29, 2023
VISIBILITY/WIPER
I got in my car this morning and and noticed immediately the rear windshield look like there was ice / frozen over since there was condensation on my other windows. I started my car and turned on the defroster button for my front and rear windshield. 10 minutes into driving, I heard a pop sound and noticed a hole in the rear windshield wiper. I thought it was a bag of chips in my trunk so I continued to driving to my destination, not really thinking much about it. At this time both the defrosters were turned off. When I got to my destination I noticed the hole/ opening in the rear windshield got bigger and upon inspection, 35% of my window fell into my trunk and shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541323August 29, 2023
VISIBILITY/WIPER
Driving about 20 mph. Rear windshield defrost was on and out of nowhere the rear windshield shattered. Very scary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541233August 28, 2023
VISIBILITY
The contact owns a 2023 Honda HR-V. The contact stated while driving 20 MPH, the rear window suddenly shattered. There was no impact to the window to cause the window to be shattered. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541218August 28, 2023
VISIBILITY/WIPER
On August 1 at approximately 6:30 am I was traveling on Dorchester Rd. in Summerville, SC when I suddenly heard a loud POP noise and saw the hole in my rear windshield and that it had shattered. There was one person traveling behind me and no one in front so there was no debris from either cars. When I pulled over I called the police and they quickly responded and were concerned as I was, thinking I had been shot at. Upon further investigating, we learned that this is a "known" 2023 Honda HRV problem, after researching NHTS website. I contacted a local dealership but could not get any response other than there was no recall for the vehicle. Fortunately I was able to work with my insurance company to get it replaced, but not until a week later! I did use my rear defrost before leaving as there was some condensation on my rear window. This was a very scary situation and could have caused me to wreck or had I had a passenger in the back, they could have been injured. Very disappointed to read the number of reported incidents but no action is being taken. Having worked at Honda R&D for 32 years this is just not the Honda response one would expect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540875August 26, 2023
VISIBILITY/WIPER
My rear windshield basically exploded, for lack of a better word, last night! It was very scary and confusing. I was alone on the road. There were no cars around me. The glass immediately started to shattered. You could hear the crackling and a hole formed on the left hand side (drivers side) first. The entire windshield panel was destroyed. The black trimming included, that goes right up against the car. I need you to understand how terrifying this was! My 8 year old was shaking and crying in the back seat especially with the sound of the crackling. Before the hole formed it sounded like it was under intense pressure and was going to pop. I was shaking because I thought maybe someone hit my car with something they threw or god forbid something worse. Understand, I was driving with my son and it was 12:30am, so I pulled over to look around and was nervous someone was there and was going to do something. It wasn’t until I got home and really looked at the windshield that it made sense that I wasn’t hit by anything. I then googled to see if this was a problem and sure enough it is! My brother in law met me at my home to help remove the glass and cover the opening. We had to remove it, it was slowly crumbling everywhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540659August 24, 2023
VISIBILITY/WIPER
I was sitting in a fast food drive through and my rear window just shattered for no reason. Nothing hit the window, to make it shatter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540533August 24, 2023
STRUCTURE:BODY
My rear windshield shattered out of nowhere. My son was in the backseat when it happened. I called the police and they are also confused on how my window shattered, it doesn’t show any puncture or impact of any kind just a shattered window. No warning lights came on before or after. I took my baby to the dealer and they also did not see what could have caused it to shatter. Believe it may be an manufacturing defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540431August 23, 2023
UNKNOWN OR OTHER
The back windshield of my 2023 Honda HRV popped and shattered out of nowhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540403August 23, 2023
VISIBILITY/WIPER
On 8/21/23 I was driving my hrv on a ramp from i695 to i97 near Baltimore MD. Weather was humid.i has rear defroster running to clear the back window. Speed was only about 25mph . Suddenly heard a crashing sound. Looked in rear view mirror and the back hatch window was 100 pct shattered but still in place. Pulled over to the shoulder on i97 Found no evidence of external damage.had thought part of the underpass fell on it.called Safelite glass and they applied a crash wrap so we could return home to south Carolina. Safelite set up appointment for today. 8/23/23 for replacement under my car insurance .progressive Work completed today. But I feel Honda should reimburse progressivec insurance as check on Google indicates this is a defect of some sort with 2023 Honda hrv vehicles. Feel this is definite safety hazard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540224August 23, 2023
VISIBILITY/WIPER
Structure of rear windshield failed catastrophically during commute to work. I used the rear defroster this morning for about 10 minutes. As I continued to drive to work my rear windshield spontaneously shattered. I need to have the entire rear windshield replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540197August 22, 2023
VISIBILITY/WIPER
As I was driving my daughter to school my back windshield blew out. Nothing hit the windshield it blew out at the seams. It was a loud explosion that startled us both and had I been on the highway (which I was headed to) it could have caused us to crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539784August 21, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
I was sitting at a red light and my rear windshield exploded out of nowhere, nothing hitting it. I now see there are over 50 complaints of the same thing happening to HRVs. We've had the car less than a year. This is so, so dangerous, specifically because kids sit in the back seat. I really hope Honda does an investigation / recall. This is so scary and dangerous. Imagine if the front windshield shattered instead on someone driving... My dealer won't cover the cost, even though we are in warranty, and denies it is a problem with the glass when it clearly is. I am talking to the national Honda people now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539602August 19, 2023
VISIBILITY/WIPER
I used my rear defogger for a few minutes prior to driving. The defogger wasn't needed for the drive, I turned it off after 5 minutes of usage. After 40 minutes of driving, I smelled a faint burning smell. I arrived home at 7:59p and at 8:16 I heard a loud pop. My neighbor rang my doorbell and told me something had happened to my window. My rear window had a gaping hole in the upper left area. The glass broke from the inside out not from something being thrown at it. I have photos and video documentation. Fortunately, my dealer is working with me on getting it fixed under warranty....but clearly, there is a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539481August 18, 2023
VISIBILITY/WIPER
Rear window shattered spontaneously while fully stoped at the traffic light
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539414August 18, 2023
VISIBILITY:GLASS, SIDE/REAR
Back glass exploded
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539301August 18, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
Sitting at a traffic light with defroster on and rear window shattered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539280August 18, 2023
VISIBILITY/WIPER
Yesterday 8/17 I was getting into my vehicle to leave work. I got into my HR-V and shut the drivers door, all of a sudden I hear a loud bang. The tailgate glass shattered all over the place. It seems as this is a common occurrence on these vehicle as I found multiple incidents of this occurring and complaints. This is not safe and vehicle is not safe to drive with this happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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