Honda HR-V Complaints (2021)

62 consumer complaints on file.

#11586622May 2, 2024
SERVICE BRAKES
Brakes are not keeping car stopped. Several times car has started moving slowly when stopped at traffic light or driving on freeway. Several times almost hit car in front of my car. I had to push harder on brakes. No warnings. It has to been inspected by anyone. This has happened since purchase of car in Jan. 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581911April 9, 2024
AIR BAGS
The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579455March 26, 2024
AIR BAGS
The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578666March 21, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Odometer section of dashboard failed to light up/turn on. Continued to happen after restarting the car. Eventually after running the car for ~20 minutes it started flashing and turned on. If this continues to occur or fails completely/indefinitely, there is a risk of stalling on the road or highway if unable to monitor the gas gauge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577072March 13, 2024
AIR BAGS
The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575703March 6, 2024
AIR BAGS, SEAT BELTS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This air bag and seatbelt both malfunctioned clearly the air bag malfunctioned while I was about to cross over a bridge on an interstate .. Ciasing a projectile to shoot me in my eye knocking me unconcouiss and I wasn’t sure wht happened until hind sight and clearly the foremsic evidence supports this .. I woke up hitting.my head on window roof I was in a ditch barreling down a hill twords the bridges legs it stands on and I was already blind I couldn’t see shit nor was I even able to regain control of the vehicle due to the blunt force trauma to my eye and head it was enough to burst my eye ball give me a hematoma and a contusion in my aye and when I finally stopped at about 200 feet 250 maybe from where I left the road I dead stopped hit the concreate leg of the bridge my hands was brassed on steering wheel pushing bracing my self with everything I had so hard it broke my foot .. no air blag deployed on impact I would’ve felt it on my out reached arms tht was on the wheel and my face hit steering wheel about 70 it felt like .. it knocked me out cold .. No way in hell the air bag deployed on impact and the seat belt didn’t lock up no emergency stopping lane control none of tht bs worked .. A matter of fact this air bag caused me severe and worse injuries than the wreck did .. It wasn’t the air bag tht knocked my eye out it was a projectile from the air bag the bag never mushroomed up period …I have all the medical records and pics to prove the foremsics are consistent with causing the crash not stopping any injury’s and thts the seat belt included..
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11571958February 14, 2024
POWER TRAIN
What component or system failed or malfunctioned, and is it available for inspection upon request: CVT transmission failed. Was inspected by a third party How was your safety or the safety of others put at risk: the car was unable to accelerated on the highway. We nearly got hit Has the problem been reproduced or confirmed by a dealer or independent service center: The Same problem was evident in previous models 2016-2020 HRVs and a product update and warranty extension was issued for those cars. Upon contacting Honda, they told me because there I'm above warranty, and there's no recalls, the repairs would have to come out of pocket Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others: No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear: no warning light or symptoms
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571174February 10, 2024
AIR BAGS
My complaint is about the driver side airbag which you have the recall on. I went to the dealership and I call Honda and they cannot explain to me what’s wrong with the car? I asked him is the car able to drive and the dealership said no and Honda say yes, so what is the problem with the car? Nobody can explain it to me, I own the car is the car able to drive or not can somebody tell me what’s wrong with the car?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570458February 7, 2024
UNKNOWN OR OTHER
Multi-information display, including the fuel gauge, will malfunction (due to cold temps?) and produce a blank screen or else illegible text. Issue began a few months ago and will usually resolve in a minute or two, but has been getting progressively worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550787October 19, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Honda HR-V. The contact that after a rainstorm, the power lock system would not allow her to open the doors, and that the theft alarm system would activate independently. The contact stated that she had also been trapped in the vehicle when the power locks failed to unlock the doors. Additionally, while driving at undisclosed speeds, the doors would lock and unlock independently. There was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the battery needed to be replaced. The battery was replaced; however, the failure recurred after inclement weather. The contact returned the vehicle to the same dealer who diagnosed and determined that an electrical junction box need to be replaced and a portion of the wiring located under the headliner needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531628July 11, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Six times on the interstate when we press on the gas it does nothing. The dealer told us it's in the software and was designed that way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522800May 19, 2023
UNKNOWN OR OTHER
Sunroof shattered for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514693March 30, 2023
AIR BAGS, SEATS, SEAT BELTS
Lease Car: I waited for the light to turn green and proceed into the intersection going east. The other driver was going south and went through the red light hitting my L/D door, fender,bumper, air bag deployed hit me in the face causing swollen bruised eye. Car was towed as of now there is $15,709 damage with drivers side seat belt on National-Global back order. Due to this being a safety item no after market parts are allowed no seat belt to be found. Car is held up in the body shop they will not release. American Honda stated they have no release date on this seat belt called 13 times, called Insurance company will not total car, call dealership no help. 12 months left on lease I am paying for a car I can not drive with no ETA. I am afraid of this front end wher the strutts were bent, tire bent front end complete repair. Honda bulletin states, the seat frame, seat belt must be replaced if air bag is deployed safety item. I trying to get compensation from Honda to return the lease car but the body shop will not release the car. I am a senior who is still working with no transportation to work need help resolving this problem.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11513811March 26, 2023
UNKNOWN OR OTHER
Pressed gas pedal and car did not accelerate. This is 3rd time this problem occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498769December 24, 2022
VEHICLE SPEED CONTROL
The car accelerated unexpectedly, yes it is available for inspection, I have not taken to dealer. Car has not been inspected by any police dealer etc. No warning lights appeared. Yes car accelerated toward several on coming cars. I shifted gear from neutral with brake to drive with unexpected acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454172February 25, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When you're driving down the highway your break automatically come on. The brake light comes on it goes beep beep and the brakes slams on really hard and you can hear you the brakes grinding. And there's nothing in front of you no cars or anything and it's done that three times on me just today. It's been doing that off and on for about 2 months now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454107February 25, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
I've taken this vehicle to dealership 5 times between October 2021 and February 18, 2022. Three different times the brakes activated without my touching them. Three other times the brakes stopped the car even as I was slowing down for a stoplight. This could cause someone behind me to "rear-end" my car. I have been to my dealership four times and they could not duplicate the issue, no codes found so they could not fix it. One other was a dealership out of town. On the fourth visit to my dealership, the cameras were adjusted and front wheels aligned. After fifth visit, the service coordinator supposedly turned off VSA, but the brakes applied themselves two more times. Every time these incidents occur the indicator "BRAKE" flashes on. I tried to scan invoices but they were too large.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439684November 8, 2021
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2021 Honda HR-V. The contact stated that the key would not go in the ignition. The vehicle was towed to the dealer, but the dealer could not duplicate the failure. The failure recurred and while taking the vehicle back to the dealer, the vehicle would not turn off. The dealer was able to turn off the vehicle but could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 876.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434977September 30, 2021
AIR BAGS
The SRS light came on one morning when I started my car. I haven’t done anything for this to happen. When the break indicator comes up when too close to a vehicle my car make sudden breaks and stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429090August 14, 2021
SERVICE BRAKES
Brakes make scrapping sound as if the emergency brake was on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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