Honda HR-V Complaints (2023)

685 consumer complaints on file.

#11697810November 6, 2025
UNKNOWN OR OTHER
Rear view window shattered while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694389October 19, 2025
VISIBILITY/WIPER
The back rearview windshield shattered. I got into my parked car in the morning, turned it on and heard a pop sound. I looked back and saw a hole in the windshield, the glass fell inside the truck in pieces. I looked around to see if something dropped to crack it, but there was nothing. The pieces of the windshield kept falling in the trunk and the hole got bigger as time went on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682570August 23, 2025
ENGINE
The car is making a rotting sound when I start accelerating and it didn’t make that sound before. It feels like it is the catalytic converter. I bought this car brand new, so it is a bit annoying that I am having this issue with a new car that I been having it for less than 3 years
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682465August 22, 2025
STEERING
The contact owned a 2023 Honda HR-V. The contact stated that while driving at an undisclosed speed and attempting to travel through a bend in the road, the steering wheel locked. As a result, the contact was unable to turn, lost control of the vehicle, and left the roadway, only coming to a complete stop after colliding with the center road barrier. The air bags did not deploy. No warning lights were illuminated. Both front and rear driver-side tires were damaged and out of place due to the crash. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V744000 (Steering); the VIN was included however not serviced for the recall remedy. A police report was not filed, and injuries were reported. The contact transported herself to the hospital the next day and was treated for a nondescript injury to her right hand. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 60,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11682461August 22, 2025
WHEELS, STEERING, LANE DEPARTURE: ASSIST
please contact me directly via email or phone for further details.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11680448August 13, 2025
STEERING
The contact owns a 2023 Honda HR-V. The contact stated that while driving at various speeds, after making a turn to the right or the left, the steering wheel failed to return to center as intended. No warning light was illuminated. The contact stated that prior to the failure, the vehicle was repaired at the local dealer under an unknown recall; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678923August 6, 2025
TIRES
I am writing to report a serious tire failure incident involving a Hankook tire that came with my brand-new 2023 Honda HR-V. While driving recently — with approximately 16,500 miles on the vehicle — the rear tire suddenly blew out without any prior warning. Fortunately, I was able to maintain control and safely stop the vehicle without harm to myself or others. There were no signs or alerts from the vehicle’s tire pressure monitoring system (TPMS) before or during the blowout. Strangely, the TPMS warning light only came on after I replaced the damaged tire with the spare, which raises concerns about the effectiveness or response delay of the TPMS. I would like to highlight: Tire size : 215/60R17 •The tire had no visible damage or issues before the blowout, and I follow routine servicing through my dealership. •As a result of the incident, the rear wheel drum has a very minor bend. •Unfortunately, the damaged tire is no longer in my possession ( I have changed it), but I do have clear photographs taken immediately after the incident, which I can share upon request. •The issue has not yet been evaluated by a dealer or third party, but I am open to doing so if needed. This unexpected failure poses a significant safety concern, and I believe it deserves further investigation to ensure no broader defect or issue exists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676435July 27, 2025
VISIBILITY/WIPER
The rear windshield exploded while driving. I briefly turned on our defrosters and then the air before that. It is available for inspection upon request. Our safety was put at risk as the glass exploded into the car. The problem is one of the first things that pops up if you search honda hrv windshield explode. My vehicle was last inspected on June 14,2025. There were no warning signs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666155June 10, 2025
STRUCTURE:BODY
Rear glass shattered for no reason. Heard this is a big issue with Hondas & Acuras. Dealership almost tried to make us go through our own insurance even though we bought it 2 days ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663750May 29, 2025
FORWARD COLLISION AVOIDANCE
The contact owned a 2023 Honda HR-V. The contact stated that while was driving at 20 MPH, while depressing the accelerator pedal, the brakes engaged independently, and while attempting to depress the accelerator pedal again, a bystander collided with the rear driver side corner of the vehicle. The air bag did deploy. The vehicle was still drivable. The contact mentioned she was making a left turn while crossing over two lanes. No warning lights illuminated. The contact stated she did not sustain any injuries. No medical attention was required. A police report was filed. The vehicle was not taken to an independent mechanic or dealer for diagnosis. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11661669May 18, 2025
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
In November 2022, before I even drove off the lot, when I noticed and asked about a rattling noise coming from the passenger-side front window, I was told it was normal because it’s a brand-new car. Within a few hundred miles, I began to experience issues with the car, felt the electrical problems and car felt shaky and unstable. As this continued, I’ve received a reminder from Honda about the three years of service and to schedule an appointment with a certified dealer. And I did, this is also when brought up the fact that I feel and experiences issues with the car, but it remained ignored. Fast-forward to Spring 2023, issues worsen, while driving with a minor in a rear-facing car seat, I heard a loud noise that sounded like gunfire. It took a moment to realize that the rear windshield had suddenly shattered without a warning. This incident caused severe emotional distress, especially given the presence of a minor child in the vehicle. Since May 2023, the certified dealer failed to resolve the ongoing and swishing wind noise coming from the rear. This left us and our child with no safe, no reliable transportation on forward. Then, the vehicle began to turn off its monitors and exhibit more electrical malfunctions, along with engine problems. I continued bringing the vehicle in and its complimentary services and routine maintenance, reporting the problems each time, but nothing was ever resolved. Throughout the years the issues continue to worsen. Most recently, the front windshield cracked spontaneously, and within a few weeks again heard the gunfire, at that time around the sunroof, exploded suddenly and shattered without any external impact or warning. That day I’ve re-routed from and to the local dealer, slowly with the hazard lights as the shattered glass began to spread. Same day the dealer accepted the vehicle, for warranty repairs, service, further complimentary inspection that revealed even more issues. But soon after this dealer refused... [see attached]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656713April 25, 2025
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2023 Honda HR-V. The contact stated while driving at various speeds, the vehicle suddenly shut off. The contact stated that the battery was replaced; however, the failure persisted. The vehicle was taken to the local dealer who diagnosed that the alternator and battery were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649354March 19, 2025
VISIBILITY/WIPER
Severe windshield cracking (without a clear impact). I have had my windshield replaced 2x and it continues to crack. Glass seems to be thinner and cracks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648357March 14, 2025
AIR BAGS, SERVICE BRAKES, STEERING
The contact owned a 2023 Honda HR-V. The contact stated while driving at approximately 45 MPH and decreasing in speed to exit the highway, a vehicle in front stopped abruptly. The contact depressed the brake pedal with force, however, the brake pedal was soft and traveled to the floorboard. The contact stated she turned the steering wheel in the left direction but was difficult to turn and crashed into a vehicle's driver's side rear bumper and quarter panel. The contact stated that she was able to stop and turn the vehicle off. The contact stated the passenger front side bumper, the grill, and part of the passenger side quarter panel had been crushed by the crash. The air bags did not deploy. A police report was not filed. No injuries were reported. The contact stated that she drove the vehicle off of the highway, but had to stop due to multiple warnings illuminated on the instrument cluster including a "do not drive" warning. The vehicle was towed to a collision center. The insurance provider declared the vehicle a total loss. The manufacturer was not informed of the failure. The failure mileage was approximately 13,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11648290March 14, 2025
SEATS
Driver seat is provided with a manual height adjustment using a lever. The issue is that, once adjusted the height, is not maintained and starts to "sink" until bottomed. With time and years, keeps to be getting worse. No remedy has been provided by the dealer, other than stating that is a "normal issue on Honda's with that manual height adjuster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647712March 11, 2025
UNKNOWN OR OTHER
Rear glass exploding a second time after repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646824March 6, 2025
VISIBILITY/WIPER
I was driving my [XXX] son to daycare and my back window of the hatch shattered. I was completely shocked and had no idea what happened, so I googled to see if there have been issues with my specific car and found the following: "The rear windows of some 2023 Honda HR-Vs are shattering due to a manufacturing defect with the rear defroster. Honda is replacing the windows through a voluntary product update campaign, but has not issued a safety recall. Honda says the problem is due to a manufacturing defect that allows the sealer used to secure the rear glass on some HR-Vs to come in contact with the defroster’s heating elements. Over time, this weakens the glass as the defroster creates a “hot spot.” But the automaker advises owners to continue using the rear defroster as needed." This is a major issue to mine and my sons risk. My son was in his car seat facing the window as it shattered. There was glass everywhere. I called Honda at Honda Costa Mesa in Costa Mesa, CA and they said that my VIN does not have that recall and that I could come in "to receive a quote for the repair" and that it typically takes 2-3 weeks for the window to come in and they will not provide a rental car. They were extremely unhappy and not sympathetic to the situation. I called my insurance (Geico) and filed a claim for Safelite to make the repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644673February 24, 2025
FUEL/PROPULSION SYSTEM
Emission Reduction reduction checks engine light on rear dent in the tire pressure sensor on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643534February 18, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Me and my grandkids had a scary experience sitting in my 2023 Honda HRV in parking lot with the vehicle off. The back window exploded around the perimeter. The window started making a crackling sound then completely shattered. I have owned the vehicle for just about a year. I took the car to the dealership in regards to this issue and spoke with a manager who approved repairing the window and having an electrical inspection. He advised the window would be ordered and to check back in a few days for repair and inspection. When I reached back out to the dealership I was advised by a tech that the rear glass had NOT been ordered. The rear glass has now been ordered, however, now I'm being told that the glass is on backorder with 149 orders before me. When I asked tech how long it would take to get repaired he didn't have an answer and told me to check every week. In the mean time I asked if the inspection can be done; I'm still pending getting an appointment for the electrical inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640385February 3, 2025
STEERING, SEATS
I have had a recall notice on my car for months I’ve taken my car in and they have yet to have the part to fix the recall on my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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