Honda HR-V Complaints (2021)

62 consumer complaints on file.

#11672463July 10, 2025
STEERING
Approximately three weeks ago my steering wheel started sticking when making turns. Normally it happens when I am traveling at least 30 mph/40 mph. It does not automatically return to the normal position. Sometimes I actually feel it lock and unlock while even driving straight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659384May 6, 2025
ELECTRICAL SYSTEM
The LCD display which indicates fuel levels and such is made by a bad connection and will short out in all Honda 2021 HRV models that experience cold weather. This was told to me by a mechanic at a Honda Dealership in Colorado Springs. This screen going out would cause you to not know where your gas levels sit causing issues and potential safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655317April 17, 2025
UNKNOWN OR OTHER
In November 2024, I purchased a 2021 Honda HR-V with approximately 65,881 miles from Carvana, which conducted an inspection and found no issues. However, just four months later, while driving on the highway, my vehicle suddenly went into neutral, and all warning lights came on. It was a terrifying experience, as I narrowly avoided a collision with a semi-truck before the car shut off entirely. I was lucky to make it to the side of the road safely. Upon having the car towed to my mechanic, it was discovered that the transmission sensor contained metal shards, indicating an internal transmission failure likely due to a factory defect. This was further confirmed by an authorized Honda dealer, who found that the CVT belt had disintegrated and that this was unrelated to wear and tear. Given the fact that my vehicle was less than four years old with 74,165 miles on it, this is a clear indication of a serious factory defect. This is a video of someone else CVT transmission that failed: [XXX] FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644503February 24, 2025
ELECTRICAL SYSTEM
My digital cluster that displays how many miles my vehicle has, how many miles I have until I am out of gas and how much gas I have does not display correctly. From my own research this is due to the solder used during manufacturing being lead free. Because it is lead free it cracks in cold weather and causes a poor connection causing the display to be unreadable. I have read online and thousands of people are having the exact same issue. This is not a normal wear and tear issue and rather a manufacture defect that Honda is aware of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641080February 6, 2025
AIR BAGS
The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639877January 31, 2025
VEHICLE SPEED CONTROL
The contact owns a 2021 Honda HR-V. The contact stated while entering a parking space, the vehicle accelerated unintendedly and jumped over a curb. The brake pedal was depressed, but the vehicle failed to respond and drove towards a building. The contact was able to steer the vehicle away from the building, and the vehicle crashed into the side of a tree. The air bags did not deploy. There was no injury sustained. There was no warning light illuminated. The vehicle was towed to an autobody repair shop, where it was repaired. The vehicle was taken to the dealer to be diagnosed; however, the dealer was unable to duplicate the failure. Additionally, the contact stated while at a complete stop and releasing the brake pedal to drive, the failure recurred, nearly causing the vehicle to hit an electric pole. The contact was able to steer the vehicle away from the electric pole, and the contact pulled to the side of the road temporarily. The contact stated while at a complete stop, the failure recurred, causing the vehicle to hit the rear driver's side end cap of another vehicle that was making a left turn. The air bags did not deploy. No police report was filed. The bumper of the contact's vehicle was damaged. The contact sustained soreness on the back but did not seek medical assistance. The contact stated that the failure had recurred on several occasions. The vehicle was taken to the dealer several times; however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 13,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11639373January 29, 2025
ENGINE
The contact owns a 2021 Honda HR-V. The contact stated that there was an abnormal whining sound detected. While driving at approximately 60 MPH, the vehicle stopped independently. No warning lights illuminated. The vehicle was pushed off the road manually. The contact sustained a mental injury due to the failure and developed post-traumatic stress disorder (PTSD), and medical attention was provided. The vehicle was towed to the local dealer, where it was diagnosed that the CVT transmission was the cause of the failure. The vehicle was repaired. The manufacturer was contacted, who provided a goodwill repair. The failure mileage was approximately 124,208.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11638215January 24, 2025
AIR BAGS
The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637960January 23, 2025
AIR BAGS
The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629959December 10, 2024
POWER TRAIN
What component or system failed or malfunctioned, and is it available for inspection upon request? - According to the Honda technician metal particles came out when draining the transmission fluid How was your safety or the safety of others put at risk? Witha failing transmission putting myself and others at risk without knowing Has the problem been reproduced or confirmed by a dealer or independent service center? Yes by Honda dealership Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626552November 21, 2024
ELECTRICAL SYSTEM
I have had several issues happen where the battery will drain quickly if the doors are open for 40 minutes. One time recently happened last week when I was trying to take my wife to the hospital for a back pain issue. I tried to get her into the vehicle but the pain was too great so we called the paramedics to come and take her instead. Once they arrived and removed her from the vehicle, I went to start the vehicle and it wouldn't start. You could hear a repetitive fast clicking from the dash and a pulsing of the dash lights but no attempt of the engine to start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624997November 13, 2024
AIR BAGS
The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619200October 10, 2024
STEERING
The contact owns a 2021 Honda HR-V. The contact stated while his daughter was driving at an undisclosed speed, the steering wheel did not function as intended. The contact stated that the steering wheel was stiff and veered in the wrong direction. The contact stated that when the steering wheel was turned in the correct direction, the steering wheel pulled in the opposite direction. The contact stated that the steering wheel was difficult to steer. The contact stated that due to the failure, the vehicle was involved in a crash. The vehicle crashed into the concrete sidewalls. The contact's daughter sustained body and neck pain. The contact stated no medical treatment was provided. The vehicle was towed to a local tow yard. A police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,400.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11618238October 5, 2024
UNKNOWN OR OTHER
I had just pulled into my parking space at work, my foot was the break pedal. I could of been in park, but cannot remember . It happened that quick. All of a sudden I heard an acceleration noise and my car was moving forward. I could not react as I did not understand what was happening. I hit a cement wall.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11609332August 19, 2024
AIR BAGS
The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603859July 22, 2024
UNKNOWN OR OTHER
My local dealership has not been able to fix my recall issue with the passenger seat weight sensor for the airbag and all they said for a remedy is have people sit in the back and to wait in the mail for when the part is in stock. I am a college stupid who has to travel 18hrs to get to college. how am I suppose to drive comfortably knowing the sensor may not work in the chance of an accident happening. It is sad that I am not able to fix this recall issue since it was made aware in early February.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599519July 6, 2024
SEATS
Went to Honda dealer they didnt have the part for recall 24V-064 also called Honda directly adn they said only if the SRS light come in dashboard i can go and fix the recall otherwise i have to wait until parts become available to public. This means that Paragon Honda has the parts but is being selective. Honda doesn’t have an estimated time frame when issue will be fixed. I do not feel safe driving vehicle with open recalls and cant sell car as nobody wants with open recalls
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597696June 29, 2024
UNKNOWN OR OTHER
Honda dealer refuses to fix Recall. Dealer at Arrowhead Honda at 8380 W Bell Rd, Peoria, AZ 85382. Service advisor Grant Foster informed me that because the vehicle has a Restored Salvage title (unrelated to mechanical and electrical components) they will not fix the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593225June 8, 2024
ELECTRICAL SYSTEM
Car's information gauge only displays at temperatures 70 degrees and above. The gauge (displayed on the right in the photo) contains, fuel level, odometer reading, warning icons. Car could run out of gas on highway with no warning. A Goggle search revealed many owners of different model years experiencing the same issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590399May 23, 2024
UNKNOWN OR OTHER
Driver's side mirror melted. This is defective material. Honda is aware of this defect as per complaints, posts, blogs etc. Honda should disclosed this known defect to potential buyers prior to closing any sale, as it is a costly defect/hazard and requires abnormal parking criteria without guarantee of prevention. A reasonable person does not expect for exterior parts of their auto (an item meant for the outdoors) to melt in sunlight. A reasonable person does not expect to be restricted as to where to park a vehicle to avoid it melting. Had I been informed of the inferior quality of materials used in the manufacturing of this vehicle I would have purchased something else. This is outrageous and unacceptable. A auto is a huge investment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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