Honda Fit Complaints (2008)
217 consumer complaints on file.
- #10323655April 4, 2010SERVICE BRAKES, ELECTRIC, EQUIPMENT:MECHANICAL
WAS DRIVING ON SUNNY, CLEAR DAY. TRAVELING AT 40-45 MPH WHEN TRAFFIC CAME TO COMPLETE STOP. APPLIED BRAKES AND CAR DID NOT STOP. REAR ENDED A RAV 4 AND CAUSED ALMOST $6000 IN DAMAGE. 2ND ACCIDENT WITH THIS CAR WHERE BRAKES FAILED. PLENTY OF ROOM TO STOP, CAR WOULDN'T. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10323002March 31, 2010VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 HONDA FIT. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH WHEN HE ATTEMPTED DRIVE IN REVERSE, THE VEHICLE SUDDENLY ACCELERATED CAUSING THE VEHICLE TO CRASH INTO THREE PARKED VEHICLES. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL; HOWEVER, THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED. A POLICE REPORT WAS NOT FILED FOR THE INCIDENT. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE MANUFACTURER HAD A SPECIALIST INSPECT THE VEHICLE WITH NO FINDINGS TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ONE YEAR AGO AFTER IT ACCELERATED. THE TECHNICIAN WAS UNABLE TO LOCATE THE PROBLEM. THE FAILURE AND CURRENT MILEAGES WERE 20,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10319302March 12, 2010STEERING
WE OWN A 2008 HONDA FIT. AT THE TIME OF THE INCIDENT WE HAD APPROX 48K MILES ON THE VEHICLE. ON A FEW OCCASIONS WHEN STARTING THE CAR IN THE MORNING, THE POWER STEERING INDICATOR LIGHT WOULD COME ON AND THE VEHICLE WOULD HAVE NO POWER STEERING.. TURNING OFF THE CAR AND RESTARTING THE VEHICLE WOULD RESET THE INDICATOR LIGHT AND POWER STEERING WOULD RETURN. AT THE END OF FEB 2010 MY HUSBAND WAS ON THE FREEWAY TRAVELING AT @75MPH WHEN THE LIGHT CAME ON AND POWER STEERING WENT OUT IN THE VEHICLE. HE WAS ABLE TO GET TO THE SIDE OF THE ROAD WITH NO INCIDENT. HE TURNED THE CAR OFF AND ON AND THE INDICATOR LIGHT WENT OFF AND POWER STEERING RETURNED. AT THE DEALERSHIP, WE WERE ADVISED HONDA HAS AN INTERNAL BULLETIN THAT THE ERROR CODES IN THE VEHICLE INDICATE A PROBLEM WITH THE ELECTRONIC POWER STEERING MODULE, A CHIP OF SOME SORT, AND THAT IT NEEDS TO BE REPLACED. THE FIX IS DUE TO COST US OVER $700. THE PART IS NOT COVERED BECAUSE WE ARE BEYOND OUR 36K FACTORY WARRANTY. WE BELIEVE IT IS A SAFETY ISSUE. IF WE WERE TO LOSE POWER STEERING WHEN NAVIGATING A TURN CROSSING LANES OF TRAFFIC ETC, THE SUDDEN LOSS OF POWER STEERING COULD CAUSE A HAZARDOUS SITUATION. WE CALLED HONDA DIRECTLY AND SUBMITTED A COMPLAINT AND ASKED THAT THEY COVER THE COST OF THE PART AND THE FIX. CONSIDERING THAT THE VEHICLE HAS LESS THAN 50K MILES ON IT, AND THAT THE PART IS FAULTY AND CAUSES A SAFETY HAZARD. HONDA DENIED OUR REQUEST. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10317179March 5, 2010VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 HONDA FIT. WHILE REVERSING FROM A PARKING SPACE AT APPROXIMATELY 2 MPH; THERE WAS A SUDDEN INCREASE OF ACCELERATION. THE DRIVER STATED THE ACCELERATOR PEDAL WAS POSITIONED EXTREMELY CLOSE TO THE BRAKE PEDAL. THE FAILURE OCCURRED ON SIX SEPARATE OCCASIONS. THE MANUFACTURER WAS UNABLE TO ASSIST WHEN NOTIFIED OF THE MALFUNCTION. THE FAILURE MILEAGE WAS 300. THE CURRENT MILEAGE WAS 13,064.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10316897March 4, 2010STRUCTURE
TL*THE CONTACT OWNS A 2008 HONDA FIT. THE CONTACT STATED THAT WATER WAS LEAKING ON THE REAR FLOOR BOARD BEHIND THE FRONT PASSENGER SEAT. THE CONTACT DID NOT KNOW WHERE THE WATER WAS COMING FROM. THE CONTACT HAD NOTICED NUMEROUS COMPLAINTS REGARDING WATER LEAKING ON THE REAR FLOOR BOARD. THE DEALER OFFERED A TRADE IN FOR THE VEHICLE BUT THE CONTACT DOES NOT WANTED ANYONE ELSE TO OWN THIS VEHICLE. THE CONTACT WANTS THE MANUFACTURER TO PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 57,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10305677February 4, 2010SERVICE BRAKES, HYDRAULIC
MY VEHICLE'S ABS SYSTEM APPEARS TO BE EXTREMELY SENSITIVE AND ACTIVATES NEEDLESSLY DURING LIGHT BRAKING EVEN ON DRY PAVEMENT. IT CAN TO BE TRIGGERED CONSISTENTLY BY LIGHTLY APPLYING THE BRAKES ON UNEVEN TERRAIN, SUCH AS CRACKS IN THE ROAD, SMALL POTHOLES OR BUMPS. THE BRAKE PEDAL PULSES FOR A SHORT TIME, DURING WHICH BRAKING IS INEFFECTIVE AND THE VEHICLE CONTINUES TO MOVE FORWARD FOR SEVERAL FEET. I DRIVE SEVERAL OTHER VEHICLES ON A REGULAR BASIS, NONE OF WHICH EXHIBIT THIS PROBLEM. A SERVICE REP AT HONDA OF BLOOMFIELD, LOCATED IN BLOOMFIELD HILLS, MI, CHARACTERIZED THE CONDITION AS NORMAL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10294964December 8, 2009AIR BAGS, SEAT BELTS
MY SISTER AND I WERE SITTING IN STOPPED TRAFFIC ON A CALIFORNIA FREEWAY IN HER 2008 HONDA FIT WHEN WE WERE REAR ENDED BY ANOTHER DRIVER AT ABOUT 50 MPH. WE BOTH WERE WEARING SEATBELTS. HE STRUCK US DIRECTLY BEHIND THE PASSENGER, AND OUR VEHICLE THEN STRUCK THE CAR IN FRONT OF US AND THE CONCRETE MEDIAN BARRIER TO THE LEFT. HE STRUCK US WITH SUFFICIENT FORCE THAT OUR CAR WAS A COMPLETE LOSS AND WE HAD TO BE REMOVED FROM THE VEHICLE WITH THE JAWS OF LIFE. NONE OF THE CAR'S AIRBAGS DEPLOYED. THOUGH I WAS WEARING A SEATBELT AND SHOULDER HARNESS, I STRUCK THE DASH WITH MY HEAD AND WAS KNOCKED UNCONSCIOUS. THE SEATBELT DID NOT RESTRAIN ME. I HAVE SEEN AT LEAST THREE OTHER SIMILAR INCIDENTS ONLINE THAT INVOLVED A REAR END COLLISION WITH A HONDA FIT. PLEASE INVESTIGATE THIS DANGEROUS VEHICLE BEFORE SOMEONE IS KILLED. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10282616September 2, 2009AIR BAGS
TL* THE CONTACT OWNS A 2008 HONDA FIT. THE CONTACT STATED THAT DURING IDLE AT A STOP LIGHT HE WAS REAR ENDED BY ANOTHER VEHICLE DRIVING 50 MPH; WHICH CAUSED HIM TO REAR END ANOTHER VEHICLE. THE VEHICLE SUSTAINED $9000.00 WORTH OF DAMAGE AND NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 11400. UPDATED 10/06/09. *LJ UPDATED 10/06/09
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 3
- Deaths:
- 0
- #10282552September 1, 2009ENGINE AND ENGINE COOLING
2008 HONDA FIT AUG. 29 2009: VEHICLE IN REVERSE, FOOT ON BRAKE, ENGINE SURGED WITH NO USE OF ACCELERATOR, PUT VEHICLE IN NEUTRAL, SURGE STOPPED SHORTLY LASTED ABOUT 10 + SECONDS. STRONG SURGE, WOULD HAVE BEEN ENOUGH TO PROPEL VEHICLE RAPIDLY. HAVE SINCE GONE ABOUT 20 MILES WITH NO RECURRENCE. NOTIFIED PENSACOLA HONDA, FLORIDA SERVICE DEPARTMENT, THIS DATE AT APPROXIMATELY 1300, SHE WASN?T AWARE OF ANY RECALL AND WAS UNABLE TO LOG THIS EVENT AS HISTORY ON MY RECORD. ASKED ME TO BRING IT IN. FOUND THE FOLLOWING ON LINE: REPLYING TO: SHELLEY04 (APR 23, 2009 10:19 AM) I FOUND YOUR POST BECAUSE I WAS LOOKING FOR OTHERS HAVING THE SAME PROBLEM AS I'M HAVING. I HAVE A 2008 FIT. I HAVEN'T CRASHED (YET) BUT IT'S CERTAINLY VERY DISCONCERTING. IT USUALLY OCCURS AT VERY LOW SPEED, WHEN I STEP ON THE BRAKE THE ENGINE SURGES, BUT ONLY OCCASIONALLY. THE FIRST TIME IT HAPPENED I THOUGHT MAYBE I'D ACCIDENTALLY STEPPED ON THE ACCELERATOR, BUT SINCE I'VE NEVER DONE THAT BEFORE, I THOUGHT IT WAS A BIT WEIRD THAT I'D DO SOMETHING LIKE THAT. IT'S HAPPENED 3 MORE TIMES SINCE THEN, AND EACH TIME I'VE VERIFIED THAT MY FOOT IS ON THE BRAKE PEDDLE. I HAVE TO REALLY MASH DOWN ON THE BRAKE TO STOP THE CAR. IT HAS HAPPENED BOTH WHEN GOING STRAIGHT AND WHEN TURNING, SO I DON'T THINK THAT HAS ANYTHING TO DO WITH IT, AND ROAD CONDITIONS HAVE ALWAYS BEEN DRY. I WILL BE TAKING IT TO MY HONDA DEALER NEXT WEEK, BUT SINCE IT'S NOT SOMETHING THAT HAPPENS EVERY TIME, I EXPECT THAT IT WILL NOT OCCUR DURING THE TEST DRIVE. I HOPE HONDA AMERICA WILL TAKE THIS SERIOUSLY AND CORRECT THE PROBLEM BEFORE SOMEONE GETS HURT, AS COULD VERY EASILY HAPPEN IF IT OCCURS WHEN THERE'S A PEDESTRIAN OR BICYCLIST NEAR THE FRONT OF THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10267100April 28, 2009EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING FAILED. TOOK VEHICLE TO HONDA DEALER AND WAS INFORMED THAT DAMAGE TO CONDENSER WAS CAUSED BY "ROAD DEBRIS" AND IS NOT COVERED UNDER THE WARRANTY. $800+ TO REPAIR, WITH ONLY 22,568 MILES ON THE VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10260991March 6, 2009EXTERIOR LIGHTING, EQUIPMENT:ELECTRICAL
PURCHASED (ONLINE) A SET OF "07-08 HONDA FIT ALTEZZA JDM BLACK TAIL LIGHTS LIGHT NEW" FROM A RETAILER LOCATED IN ONTARIO, CA. (FULL INFORMATION IS AVAILABLE). - AFTER RECEIPT, THE ASSEMBLIES WERE INSPECTED AND DETERMINED TO BE MISSING THE REQUIRED SIDE MARKER AND REFLECTOR COMPONENTS. - ALSO, THE CUTOUTS IN THE HOUSING INTENDED TO MOUNT THE BULB SOCKETS ARE NOT DESIGNED TO SECURELY HOLD THE BULB SOCKETS, PARTICULARLY THE REVERSE LAMP WHICH IS BARELY CAPABLE OF BEING INSTALLED. AFTER THE SOCKET IS INSTALLED, A JARRING BLOW CAN CAUSE THE SOCKET TO FALL OUT OF THE REFLECTOR HOUSING, PERMITTING THE BULB TO FALL BEHIND THE REFLECTOR. ASSEMBLIES WERE NOT INSTALLED DUE TO THESE SAFETY HAZARDS. I AM CURRENTLY CONTACTING THE SELLER REGARDING REFUND FOR THIS EQUIPMENT. MANUFACTURER'S MARKINGS AND LOCATIONS THEREOF: ON REVERSE LENS: "HFT-TMC1" (APPEARS TWICE, ON OPPOSING EDGES) ON SIGNAL LENS ALONG BOTTOM EDGE: "R" OR "L", "HFT-TMC2", "JUNYAN" ON VEHICLE (CONCEALED) SIDE: "W21W(21W)" (TWO LOCATIONS), "W21/5W(21/5W)", "HFT-TB", "LENS:PC", "BASE:PC",AND "RH" OR "LH". ON SHIPPING BOX: "TLZ-FIT-0106-BK-(6)" *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10259790February 24, 2009AIR BAGS
I WAS DRIVING ABOUT 45 MPH ON A HIGHWAY. I HIT THE CAR IN FRONT OF ME FROM BEHIND. THE SPEED OF MY CAR AT THE MOMENT OF THE ACCIDENT WAS ABOUT 45 MPH AS WELL. MY FRONT PART WAS TOTALLY SMASHED, THE BOTH OF THE SEAT BELTS GOT PULL OUT ALL THE WAY AND BROKE. THE CAR IN FRONT OF ME ALSO HAD COMPLETELY SMASHED REAR PART OF THE CAR. MY CAR WAS NOT DRIVABLE CONDITION THAT WAS TOWED. THE AIR BAGS NEVER DEPLOYED. I DO HAVE NECK, BACK AND CHEST INJURY AND MY PASSENGER HAS THE SAME INJURY AS MIND PLUS KNEE INJURY BY HITTING HIS KNEE STRONGLY ON A DASH. MY CAR IS 2008 HONDA FIT, PRETTY BRAND NEW CAR. IT IS VERY SCARY THAT THE AIR BAGS DID NOT DEPLOY. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10254635January 11, 2009ELECTRICAL SYSTEM, INTERIOR LIGHTING
2008 HONDA FIT SPORT - DASH LIGHTS ARE ON ALL THE TIME, NOT JUST WHEN HEADLIGHTS ARE TURNED ON AS IS TYPICAL OF EVERY OTHER CAR I HAVE EVER DRIVEN. THIS DESIGN HAS CAUSED ME ON SEVERAL OCCASIONS TO DRIVE FOR MILES AT NIGHT THINKING THAT MY HEADLIGHTS WERE ON. TWICE NOW, A CAR HAS PULLED OUT IN FRONT OF ME BECAUSE THEY COULD NOT SEE MY APPROACHING VEHICLE IN THE DARKNESS. HAD THERE BEEN AN ACCIDENT I WOULD HAVE BEEN RESPONSIBLE. IF THE DASH LIGHTS WERE LINKED TO THE HEADLIGHTS I WOULD IMMEDIATELY BE ALERTED THAT MY HEADLIGHTS WERE NOT ON AT NIGHT. I BELIEVE THAT THIS IS A SIGNIFICANT AND CRITICAL SAFETY ISSUE THAT SHOULD BE ADDRESSED AND REMEDIED BY HONDA MOTOR CO. I FURTHER BELIEVE THAT HONDA SHOULD BE REQUIRED TO ISSUE A RECALL IN ORDER TO FIX THIS SAFETY RELATED ISSUE. IT IS ONLY A MATTER OF TIME BEFORE SOME UNFORTUNATE HONDA FIT DRIVER IS INVOLVED IN A VEHICULAR ACCIDENT AS A RESULT OF WHAT I FEEL IS A SAFETY DESIGN FAULT. I HAVE NOT NOTIFIED HONDA MOTOR CO. OF THIS ISSUE BECAUSE IN PAST I HAVE MADE SUGGESTIONS OF IMPROVEMENTS FOR THE FIT AND HONDA REPLIED WITH A LETTER FROM THEIR LEGAL DEPARTMENT INFORMING ME THAT THEY DO NOT / WILL NOT ACCEPT ANY SUGGESTIONS FROM ANYONE WHO IS NOT AN EMPLOYEE OF THEIR COMPANY. I INTEND TO INFORM CONSUMER REPORTS OF THIS ISSUE IN THE HOPE THAT THEY MAY COMMENT ABOUT IT FOR THE BENEFIT OF THEIR READERS, MANY OF WHOM MAY HAVE PURCHASED A HONDA FIT BASED ON CR'S VEHICLE REVIEWS / RECOMMENDATIONS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253664January 3, 2009SEATS, SERVICE BRAKES, HYDRAULIC
UNSAFE DESIGN - RECALL REQUEST I AM THE OWNER OF A 2008 HONDA FIT WITH STANDARD TRANSMISSION. THE TEN-MINUTE TEST DRIVE DID NOT ALERT ME TO THE INSUFFICIENT LEGROOM THAT MAKES ME APPLY BOTH THE BRAKE AND THE GAS AT THE SAME TIME. THE EXPLANATION FOLLOWS. LONG DRIVES OF OVER TWENTY MINUTES CAUSE MY LEG TO CRAMP AND I NEED TO SHIFT MY RIGHT HEEL TO THE RIGHT. THAT PUTS MY HEEL DIRECTLY BEHIND THE GAS PEDAL INSTEAD OF THE NORMAL POSITION DIRECTLY BEHIND THE BRAKE PEDAL. WHEN THE TOE OF THE FOOT MOVES TO THE BRAKE PEDAL, THE SOLE OF THE FOOT ALSO COVERS THE EDGE OF THE GAS PEDAL AND BOTH PEDALS ARE PUSHED AT THE SAME TIME. THE BRAKE SYSTEM IS ALSO PARTLY AT FAULT SINCE AFTER THE INITIAL APPLICATION THE BRAKE CONTINUES TO SLOWLY SINK TO THE FLOOR INSTEAD OF HOLDING THE PEDAL HEIGHT. THIS RESULTS IN EVEN MORE GAS BEING APPLIED. HONDA HAS INSPECTED THE BRAKES AND HAS INDICATED THEY ARE WORKING NORMALLY. I HAVE DRIVEN STANDARD SHIFT CARS MANY YEARS INCLUDING, CHEVY, PLYMOUTH, PONTIAC, TWO TOYOTAS, TWO VWS, THE 1991 HONDA, AND NOW THIS FIT. THERE ARE MANY HUNDRED-THOUSAND MILES LOGGED IN THESE CARS. I REPLACED MY 1991 HONDA DX WITH THE FIT. THE CARS ARE ESSENTIALLY THE SAME SIZE LENGTH AND WIDTH AND THE 1991 HONDA WAS A COMFORTABLE CAR. YOU WOULD THINK THE FIT WOULD BE AS WELL PROPORTIONED. I HAVE CHECKED OTHER CARS OF THE SAME SIZE AND STYLE WITH THE THOUGHT OF TRADING. I HAVE FOUND THE NISSAN VERSA, TOYOTA SCION XD, AND TOYOTA YARIS TO HAVE THE SAME OR WORSE LEGROOM AS THE FIT. I AM 70 INCHES TALL WITH A PANT INSEAM OF 31 INCHES. MY GUESS IS THAT ANYONE WITH AN INSEAM OF MORE THAN 29 WOULD HAVE THE SAME PROBLEM. RECALL THE HONDA FIT TO FORCE THE COMPANY TO ADJUST THE SEAT SO THAT IT WILL MOVE FARTHER BACK FROM THE GAS PEDAL AND/OR HIGHER. THERE IS PLENTY OF ROOM IN THE CAR FOR THAT TO HAPPEN. HONDA ADDED ANOTHER FEW INCHES TO THE 2009 FIT BUT KEPT THE SAME FRONT SEAT CLEARANCE DIMENSIONS. ESTABLISH DESIGN RULES TO STOP THIS DESIGN FLAW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10252292December 19, 2008EXTERIOR LIGHTING, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 HONDA FIT. THE HONDA FIT SPORT IS DESIGNED SO THAT THE INSTRUMENT PANEL ILLUMINATES TO FULL BRIGHTNESS AS SOON AS THE IGNITION IS TURNED ON--DAY OR NIGHT. IT CANNOT BE TURNED OFF AT ALL. (THE DEALER AND MANUFACTURER CONFIRM THIS.) THE PROBLEM IS THAT I, LIKE, I SUSPECT, MOST DRIVERS, RELY ON A DARK CAR INTERIOR AS A PROMPT TO TURN ON THE HEADLIGHTS AT NIGHT. THIS WEEK I HAVE DRIVEN HOME FROM WORK THREE OUT OF FIVE NIGHTS WITH NO HEADLIGHTS. (ON ONE OCCASION I WAS PROMPTED BY A KIND APPROACHING DRIVER WHO "BLINKED" ME; ON ANOTHER I ACTUALLY REMEMBERED TO TURN THE LIGHTS ON. THE DEGREE OF ILLUMINATION, INCIDENTALLY, CAN BE CONTROLLED WHEN THE HEADLIGHTS ARE ON. THE TOO-BRIGHT DASHBOARD IS A MILD ANNOYANCE DURING THE DAYTIME, BUT THAT IN ITSELF WOULD NOT MERIT A COMPLAINT. THE MAJOR ISSUE IS THIS: I CHOSE THIS CAR LARGELY BECAUSE OF ITS EXCELLENT SAFETY RATING--AND I NOW FEEL VERY UNSAFE WHEN I ARRIVE HOME AND DISCOVER THAT I HAVE JUST DRIVING SIX MILES ON CHICAGO STREETS WITH NO HEADLIGHTS. THE CONTACT PURCHASED THE VEHICLE IN JANUARY OF 2008 AND HAS ONLY BEEN DRIVING THE VEHICLE DURING THE DAY. THE FAILURE MILEAGE WAS 8,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10246846October 27, 2008EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
TO WHOM IT MAY CONCERN: I TRIED TALKING TO HONDA WHERE I GOT THE CAR... AND THEY REFUSE TO PAY FOR ANY DAMAGES TO MY CAR CAUSED BY THEIR FAULTY JACK. WHAT HAPPENED: I HAD A FLAT TIRE. I WENT TO FIX IT USING THE JACK INCLUDED WITH THE CAR/SPARE TIRE. I USED THE SPECIFIED LIFT POINTS (EVEN CHECKED MY OWNERS MANUAL 3 TIMES). I'VE TAKEN AUTOMOTIVE ENGINEERING CLASSES AT COLLEGE AND EVEN A CAR CARE CLASS IN HIGH SCHOOL- AS I'M NO STRANGER TO WORKING ON CARS. THE JACK BENT SIDEWAYS AND COMPLETELY COLLAPSED- WHILE I WAS IN THE PROCESS OF TAKING OFF THE TIRE. LUCKILY I ONLY GOT THE TIRE PART OF THE WAY OFF- AND THE CALIPER LANDED ON THE INSIDE OF THE RIM (OF MY FLAT TIRE) AND NOT MY FOOT. I ENDED UP BRUISED AND WAS THANKFUL THAT MY FOOT WASN'T INJURED. HOWEVER, I WAS FRUSTRATED THAT A JACK THAT IS SPECIFICALLY MADE BY HONDA FOR MY CAR WAS NOT SAFE TO USE AND THAT HONDA WILL NOT TAKE RESPONSIBILITY FOR THEIR FAULTY AND UNSAFE WORK. IN TALKING WITH HONDA- THEY SAID THAT I MUST HAVE LIFTED IT WRONG OR NOT ON THE RIGHT TYPE OF SURFACE. I TALKED WITH [XXX] (SALES MANAGER AT SCHLOSSMANN'S HONDA CITY) AND HE TOLD ME HONDA IS UNWILLING TO FIX MY CAR NOR REPLACE THE DAMAGED RIM (LET ALONE EVEN CONSIDER THAT THEIR JACK IS FAULTY AND THIS MAY HAPPEN TO SOMEONE ELSE). HIS CONTACT INFO: [XXX]; FAX: [XXX]; EMAIL: [XXX] MY CAR IS A 2008 HONDA FIT. OVERALL I'M HAPPY WITH THE CAR- JUST NOT THE FAULTY AND DANGEROUS (EVEN LIFE THREATENING) CREATED BY THEIR INFERIOR JACK. I KNOW THAT MY CAR IS WIDELY POPULAR- ESPECIALLY IN SOUTHEASTERN WISCONSIN- I JUST DON'T WANT THIS HAPPENING TO ANYONE ELSE. PLEASE HELP SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10227802May 14, 2008AIR BAGS:FRONTAL
I BOUGHT HONDA FIT, 2008 MODEL A MONTH AGO. THE TRAFFIC STOPPED AND WE STOPPED, BUT THE VEHICLE IN THE REAR DID NOT STOP AND SMASHED THE FIT FROM THE REAR, MY VEHICLE WAS IN THE MIDDLE, STRUCK BY A JEEP IN THE REAR AND WAS PUSHED AGAINST A PICK UP TRUCK IN THE FRONT. THE FIT WAS A TOTAL LOSS WITH ENGINE PUSHED BACK, AND BUMPER AND FRONT END SMASHED. BOTH FRONT AIR BAG FAILED TO DEPLOY EVEN WHEN THE VEHICLE WAS A TOTAL LOSS WITH FRONT SMASHED IN. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0