Honda Element Complaints (2004)

281 consumer complaints on file.

#10894703August 10, 2016
AIR BAGS
PASSENGER SIDE AIRBAG DEPLOYED WHILE I WAS DRIVING. I WAS DRIVING ABOUT 55-60 ON A PAVED HIGHWAY. THE ESTIMATE FOR REPAIRS IS OVER 3000. HONDA TOOK ALL THE INFO AND WAS SUPPOSEDLY GOING TO GET BACK TO ME. MANY UNRETURNED PHONE CALLS LATER, I HAVE NOTHING TO SHOW FOR THIS EXCEPT A RECALL NOTICE COVERING OTHER AIRBAGS. OF COURSE AT THIS POINT, NONE OF MY AIRBAGS ARE FUNCTIONING; THUS THERE IS NO POINT IN COMPLYING WITH THE RECALL NOTICE. THE DATE BELOW IS APPROXIMATE. THE HONDA DEALER LOOKED AT THE PROBLEM AND GAVE ME AN ESTIMATE ON 5-31-16. THE MILEAGE ON THE NEXT PAGE IS ALSO APPROXIMATE. MY CONTACT # AT HONDA IS 310-781-5259. RIO GRACIOUSLY GAVE ME HIS DIRECT LINE, THEN DID NOT RETURN ANY CALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885740July 19, 2016
AIR BAGS
NHTSA RECALL 16V-344 THE LOCAL DEALER REPLACED MY FRONT PASSENGER AIRBAG ON 07.06.2016. THE DASHBOARD WARNING LIGHT FOR MY AIRBAG SYSTEM HAS BEEN ON SINCE THIS DATE. I HAVE EMAILED THE LOCAL HONDA DEALER HERE IN CEDAR RAPIDS IOWA 10 TIMES WITH NO RESPONSE FROM THEM. I ALSO FOUND 2 SCREWS ON MY FLOORBOARD AFTER THEIR WORK ON MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884727July 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA ELEMENT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART FOR THE REPAIR WOULD BE AVAILABLE WITHIN A FEW MONTHS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884128July 11, 2016
SEATS
FRONT DRIVERS SEATS HAS BEEN ROCKING BACK AND FORTH, I ASKED ABOUT THE SERVICE BULLLETIN , SINCE NOT A RECALL I WOULD HAVE TO FIX, ELEMENT IS ONE OWNER WITH 70,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883078July 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 HONDA ELEMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS). THE DEALER SCHEDULED AN APPOINTMENT AND THEN PROVIDED NO EXPLANATION AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER FROM THE MANUFACTURER TO RECEIVE THE REPAIR. IN ADDITION, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED WHILE WAITING FOR THE DEALER TO SUPPLY AN APPOINTMENT FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861394April 25, 2016
SEATS
DRIVER SEAT ROCKS BACK AND FORTH WHEN BRAKING AND ACCELERATING. THIS SEEMS VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853460April 5, 2016
AIR BAGS
TAKATA RECALL: I HAVE BEEN ON A WAITING LIST FOR A RECALLED AIRBAG REPLACEMENT FOR SEVERAL MONTHS. NEITHER THE HONDA SERVICE DEPARTMENT NOR THE HONDA GENERAL MANAGMENT WILL RETURN MY CALLS. HONDA'S "RECALL RESOLUTION TEAM" HAS BEEN ATTEMPTING UNSUCCESSFULLY TO GET THE HONDA DEALER TO RESPOND TO ME. THE DEALERSHIP IS: PROCTOR HONDA, 2373 W TENNESSEE ST, TALLAHASSEE, FL 32304. TEL: (850) 576-5165. AS A RESULT OF BEING PLACED ON A WAITING LIST, AND THEN IGNORED, I HAVE BEEN DRIVING A VEHICLE THAT COULD POTENTIALLY INJURE ME. IT HAS BEEN MORE THAN 2 MONTHS. I DON'T RECALL THE ORIGINAL DATE I WAS PLACED ON THE WAITING LIST, BUT IT COULD BE 6 MONTHS OR MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838797February 27, 2016
SERVICE BRAKES
BRAKE PEDAL WAS SOFT, COULD BE PUSHED TO THE FLOOR DESPITE BLEEDING OF THE BRAKE LINES. REPLACING THE MASTER BRAKE CYLINDER DID NOT FIX THE PROBLEM WHETHER DRIVING OR STATIONARY. BLEEDING THE ABS MODULATOR WOULD TEMPORARILY IMPROVE BRAKING, BUT TURNING THE IGNITION ON AND OFF 6 TIMES WOULD INTRODUCE AIR INTO THE ABS MODULATOR. REPLACING THE ABS MODULATOR SEEMED TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824641February 6, 2016
SEATS
THE DRIVER'S SEAT IN MY 2004 ELEMENT ROCKS NOTICEABLY. THE DEALER RECOMMENDED REPLACING THE SEAT FRAME. COST WAS $2300. SEARCHING THE INTERNET, I FOUND THAT THIS IS A COMMON PROBLEM, AND THAT HONDA ISSUED A SERVICE BULLETIN #03-032 (ATTACHED). THE WORK INVOLVES REPLACING SEAT BUSHINGS. I TOOK THE SB TO THE DEALER, AND THE MECHANIC SAID THAT THE DAMAGE TO THE FRAME WAS TOO BAD, AND THAT THE WORK WOULD NOT FIX THE PROBLEM. LOOKING AT THE SERVICE BULLETIN, THE BUSHINGS THAT SHOULD HAVE BEEN REPLACED PROTECT THE FRAME. THEY RECOGNIZED THAT THE DESIGN FLAW REQUIRED THEM TO BE REPLACED. I AM NOT THE ORIGINAL OWNER, AND CANNOT SAY IF THE WORK WAS EVER DONE. IN EITHER CASE, THE FAILURE OF THE BUSHINGS RESULTED IN DAMAGE TO THE FRAME. PRESENTLY, THERE IS SIGNIFICANT MOVEMENT AND THE SEAT IS LOOSE. IN THE EVENT OF AN ACCIDENT, IT IS MY CONCERN THAT THE MOVEMENT OF THE SEAT COULD RESULT IN SHEARING OF THE BOLTS, CAUSING THE SEAT TO COME APART. SINCE THE ORIGINAL PROBLEM WAS NOT A RECALL, BUT A SERVICE BULLETIN, IT IS MY BELIEF THAT THERE MAY BE MANY OF THESE VEHICLES WITH LOOSE SEATS. AS A SAFETY CONCERN THERE SHOULD BE A RECALL TO INSPECT THE FRAME FOR DAMAGE AND REPLACE IF DAMAGED. I AM PUTTING TODAY'S DATE IN THE DATE FIELD BELOW, BUT THIS IS A CHRONIC ISSUE THAT HAS BEEN GOING ON FOR SOME TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819093January 8, 2016
SEATS
DRIVER'S SEAT ROCKS FORWARD AND BACKWARD WHILE DRIVING - BRAKING ROCKS FORWARD - ACCELERATING ROCKS BACKWARD. WAS REAR-ENDED TWO DAYS AGO AND REALIZED THAT THE SEAT OR HEAD RESTRANT WOULD NOT PROVIDE SUPPORT TO PREVENT INJURY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10811728December 22, 2015
SEAT BELTS
FEMALE SEAT BELT CONNECTION DOES NOT LOCK PROPERLY ON A CONSISTENT BASIS. THERE IS A NATIONAL BACK ORDER FOR THIS WARRANTIED PART SUGGESTING THERE IS A LARGE PROBLEM WITH THIS PART THAT HONDA IS NOT RESOLVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776423September 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ELEMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V32000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745130July 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ELEMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734717July 17, 2015
AIR BAGS
WITH REFERENCE TO RECALL 14V-700, THE FOLLOWING WAS SENT TO HONDA IN MAY. THEY DID CALL A MONTH LATER STATING THAT THE PARTS WOULD BE IN SOON AND THAT HONDA OF BOWIE WOULD CONTACT ME FOR THE REPAIR. NOTHING HAS HAPPENED SINCE, IT HAS BEEN SEVEN MONTHS SINCE THE RECALL. 3 MAY 2015 [XXX] AMERICAN HONDA MOROR COMPANY. INC. HONDA AUTOMOBILE CUSTOMER SERVICE 1919 TORRANCE BLVD TORRANCE, CA 90501 310 783 3023 (F) REFERENCE: NHTSA RECALL 14V-700 DEAR SIR/MADAM: IN JANUARY OF THIS YEAR I RECEIVED THE AFOREMENTIONED RECALL NOTICE. AS A RESULT, I CALLED HONDA OF BOWIE, MD ASKING IF THEY COULD ACCOMPLISH THE REPAIR AND ASKED IF THEY HAD THE REQUIRED PARTS IN STOCK. THEY REPLIED AFFIRMATIVE, SO AN APPOINTMENT WITH THE SERVICE CENTER WAS SCHEDULED FOR 6 FEBRUARY. MY 2004 ELEMENT WAS DELIVERED TO THE SERVICE CENTER FOR THE AIR BAG (DRIVER AND PASSENGER) REPLACEMENT. THEY WERE ONLY ABLE TO REPLACE THE DRIVERS AIRBAG - TURNS OUT THAT THE PASSENGER COMPONENTS WERE NOT IN STOCK. I WAS ASSURED THAT HONDA OF BOWIE WOULD CALL WHEN THEY ARRIVED. THE SERVICE MANAGER INFORMED ME THAT PARTS WERE ON BACK ORDER AND EXPECTED SHORTLY. BEGINNING IN MARCH I HAVE MADE AT LEAST FOUR TELEPHONE CALLS TO THE PARTS DEPARTMENT ASKING ABOUT THE BACK ORDER AND ALWAYS RECEIVE THE SAME RESPONSE - SHOULD BE HERE SHORTLY. IT IS NOW MAY, FIVE MONTHS SINCE THE RECALL WAS PUBLISHED AND STILL NO ACTION ON THE REPAIR. WHAT DO YOU THINK? SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730796June 27, 2015
AIR BAGS
RE: DOT CASE # 804204 ON OR ABOUT JUNE 5, 2015 I FILED THE ABOVE CASE NUMBER ADVISING YOUR REPRESENTATIVE THAT I HAVE BEEN WAITING FOR A REPLACEMENT OF THE RECALLED AIRBAG. I HHAVE BEEN IN CONTACT WITH HOEHN HONDA OF CARLSBAD WHO ADVISED THE PART WAS ON BACK ORDER. AFTER FILING A COMPLAINT I RECEIVED A CALL FROM PATRICIA WITH AMERICA HONDA ON JUNE 9,2015 APPROVING A LOANER UNTIL THE REPLACEMENT PART WAS AVAILABLE, CASE # N032015-06-0500291. ON JUNE 9, 2015 I RECEIVED A MESSAGE FROM STACEY AT HOEHN HONDA REGARDING AN APPT. I RETURNED HER CALL LEAVING A MESSAGE ADVISING I WOULD RETURN IN TWO WEEKS. ON JUNE 15, 2015 I RECEIVED A MESSAGE FROM HOEHN HONDA ADVISING THE PART WAS AVAILABLE AND TO CALL AND SCHEDULE AN APPT. I RETURNED THE CALL ON THE SAME DAY AND REQUESTED AN APPT FOR JUNE 22, 2015. ON JUNE 16, 2015 I CALLED HOEHN AGAIN REQUESTED AN APPT. I SPOKE WITH ANNA WHO ADVISED THE EARLIEST APPT WOULD BE JUNE 29, 2015. I WAS.INFORMED THE REPAIR WOULD TAKE TWO HOURS. I AM SCHEDULED FOR AN APPT JUNE 29, 2015 FOR 7:15 AM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671070June 10, 2015
AIR BAGS
2004 HONDA ELEMENT. CONSUMER WRITES IN REGARDS TO AIRBAG INFLATOR RECALL. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE. *JB UPDATED 07/06/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722970June 8, 2015
AIR BAGS
2004 HONDA ELEMENT. CONSUMER WRITES IN REGARDS TO AIRBAG INFLATOR RECALL AND LACK OF PARTS. *SMD THE CONSUMER REFERENCED RECALL # 14V351000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722335May 29, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ELEMENT. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED WHIPLASH, CERVICAL STRAIN, NECK PAINS, X-RAYS, AND FURTHER MEDICAL TREATMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN BY THE INSURANCE COMPANY FOR BODY REPAIRS AND THE AIR BAG FAILURE WAS NOT DIAGNOSED. THE DEALER HAD NOT DIAGNOSED THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS). THE CONTACT RECEIVED THE NOTIFICATION ON APRIL 15, 2015, BUT WAS UNABLE TO SCHEDULE THE RECALL REPAIRS WITHIN A REASONABLE TIMEFRAME BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10721733May 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ELEMENT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717034May 18, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ELEMENT. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE FRONT DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE SEAT BELT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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