Honda Element Complaints (2010)

30 consumer complaints on file.

#10721595May 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2010 HONDA ELEMENT. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715688May 11, 2015
AIR BAGS
HONDA HAS BEEN NON RESPONSIVE TO NHTSA RECALL 14V-351. AFTER RECEIVING THE RECALL NOTICE WHICH SAID THE DEFECT COULD KILL OR INJURE ME I CALLED THE DEALERSHIP TO SCHEDULE THE REPLACEMENT OF THE AIRBAG. HONDA REFUSED TO SCHEDULE AN APPOINTMENT BECAUSE THE PARTS WERE BACK ORDERED. SINCE THEN THEY HAVE NEVER CALLED OR CONTACTED ME. EACH WEEK I CALL AND THEY REPEAT THE BACK ORDER SCENARIO AND REFUSE TO MAKE AN APPOINTMENT FOR THE RECALL. I HAVE TRIED TO CONTACT HONDA CUSTOMER SERVICE. I HAVE NOT BEEN ABLE TO GET THROUGH. I HANG UP AFTER HOLDING IN EXCESS OF 30 MINUTES. IT APPEARS THAT THEY ARE DELAYING THE RECALL. THE DEALER INVOLVED IS DUBLIN HONDA, DUBLIN, CALIFORNIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655314November 16, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN USING MY DIRECTIONALS THE HIGH BEAMS FLASH ON THEN OFF BY THEMSELVES. PROGRESSIVELY GETTING WORSE. UNSAFE FOR OTHER VEHICLES IN FRONT OF ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651392October 30, 2014
AIR BAGS
AT THIS TIME MY CAR HAS A RECALL ON ITS AIRBAG. RECENTLY I RECEIVED A LETTER TO CALL MY LOCAL HONDA DEALER. IN CALLING I WAS TOLD THAT THE CAR COULD NOT BE FIXED TILL DECEMBER 10TH AND TO CALL THE DAY BEFORE TO MAKE SURE THE PART WAS EVEN AVAILABLE. THIS IS UNACCEPTABLE AS IT EFFECTS THE SAFETY OF MY ENTIRE FAMILY. I WISH TO KNOW WHAT CAN BE DONE TO RECTIFY THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595577June 2, 2014
AIR BAGS
CRASH PUSHED CAR OFF THE ROAD. AIRBAGS DEPLOYED BUT DID NOT INFLATE. AIRBAGS HAD CRUDE CUT OUT CIRCLES AT THE END OF WIRES. DID SOMEONE CUT OUT THE BAG INFLATORS?..UPDATED 06/25/14 *BF UPDATED 06/30/2014 *JS UPDATED 12/30/15*LJ
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10586381May 3, 2014
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
MY HUSBAND AND I HAVE BOTH, INDEPENDENTLY, EXPERIENCED OUR HONDA ELEMENT REVVING ITS ENGINE AND SURGING FORWARD WHEN WE APPLY THE BRAKES. PLEASE WATCH FOR THE COPY OF A LETTER I AM SENDING TO NHTSA BY USPS CERTIFIED #7011 2000 0001 6765 8433.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425312September 13, 2011
TIRES
COMPLAINT ON A 2010 HONDA ELEMENT WRANGLER STOCK TIRES, THIS IS A BRAND NEW CAR. AT 11,000 MILES THE TIRES STARTED TO WEAR ON THE OUTSIDE OF THE TIRES, HAD THEM ROTATED AND ALIGNED. AT 22,000 MILES THE WARNING LIGHT FOR THE TIRES CAME ON, BOTH OUTSIDE & INSIDE OF TIRES WERE WEARING BADLY. TOOK THEM TO A DISCOUNT TIRE STORE THEY TOLD ME THE TIRES WERE NOT SAFE TO DRIVE ON. ONE OF THE FRONT TIRES WAS SPLITTING. BOUGHT 4 NEW TIRES THERE. THE HONDA DEALER SAYS NOW THEY CANNOT COMPENSATE ME ON ANY TIRES THAT I HAVE NOT BOUGHT THROUGH THEIR DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400565May 11, 2011
VISIBILITY
I WAS MOWING MY LAWN WHEN THE LAWN-MOWER KICKED UP A SMALL (LESS THAN 1.5 CM DIAMETER) PEBBLE AND THREW IT INTO THE REAR WINDOW. THE ENTIRE WINDOW SHATTERED, THE SIDES FELL OUT, THE MIDDLE CRACKED ALL THE WAY ACROSS. YOU COULD SEE A SMALL WHITE AREA(SIZE OF A DIME) WHERE THE IMPACT WAS, IT WAS NOWHERE NEAR WHERE THE GLASS FELL OUT. THEN ABOUT 1 HOUR LATER THE ENTIRE WINDOW FELL OUT. NORMAL GLASS SHOULD HAVE BEEN ABLE TO WITHSTAND, PERHAPS CHIP OR CRACK, BUT NOT BLOW OUT THE ENTIRE WINDOW. THIS WAS DEFECTIVE GLASS. ALSO, THIS IS A 2011 HONDA ELEMENT, NOT A 2010, BUT THAT WAS THE ONLY OPTION ON THE SITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396760April 19, 2011
SERVICE BRAKES, HYDRAULIC
I PURCHASE A HONDA ELEMENT 2010 FROM RAY HONDA ON STRASBOURG ON APRIL, TEST DRIVE IT AND THE BRAKE WENT DOWN TO FLOOR I WAS TOLD THAT THEY WILL MAKE THE NECESSARY REPAIR I DROVE AWAY AND THE SAME PROBLEM PERSIST I BROUGHT IT BACK THEY SAID TO ME THAT I HAVE TO LEAVE WE IT, I TOLL THEM IS DANGEROUS AND THE BRAKE HAS NO STOPPING POWER AND THERE'S IT NOTHING THEY COULD DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381105February 8, 2011
VISIBILITY
2/27/10 PURCHASED NEW HONDA ELEMENT, DELIVERED WITH WINDSHIELD CHIPS, DEALER SUBCONTRACTED. NEW WINDSHIELD INSTALL & GAVE GUARANTEE OF CUSTOMER SATISFACTION. TOOK DELIVERY 3/8/10, NOTED EXCESSIVE DASH/WINDSHIELD RATTLE. CALLED DEALER NEXT DAY-WAS ASKED TO 'MONITOR THROUGH SUMMER MOS. AS RATTLE WOULD 'SETTLE'. IT ONLY GOT WORSE. CONTACTED DEALER SEVERAL TIMES OVER SUMMER & WAS ASSURED IF PROBLEM PERSISTED THEY WOULD 'STAND BEHIND IT UNTIL IT WAS DONE RIGHT'. RETURNED. TO DEALER FOR 'REPAIR' 3 TIMES 11/15/10, 12/7/10, 12/29/10 (CAR WAS REPAIRED THREE SEPARATE TIMES DURING THIS VISIT (KEPT AT DEALERSHIP 12/29-1/10/11). BROKEN WINDSHIELD CLIPS FOUND/REPLACED ON 11/15/10 & 12/29/10 VISIT, RE-PADDED DASH ON 12/7/10 VISIT. RATTLE STILL PERSISTENT. CONTACTED HONDA CORP. CUSTOMER SERVICE & WAS TOLD ALL ELEMENTS HAVE DASH/WINDSHIELD RATTLES IN COLD WEATHER...HONDA CONSIDERS THIS 'NORMAL'...DEALERSHIP NOW STATING THEY HAVE 'DONE ALL THEY CAN'. CAR HAD LESS THAN 3500 MI. AT LAST SERVICE DATE. PROBLEM HAS NEVER BEEN CORRECTED AND DEALER STATES THEY ARE UNSURE IF PROBLEM IS IN THE DASH, WINDSHIELD OR BOTH AREAS. HONDA CUSTOMER SERVICE STATES ONLY OPTION AVAILABLE IS TO TAKE IT TO ANOTHER DEALERSHIP AND 'KEEP TRYING' TO SEE IF ANOTHER DEALER IS WILLING TO TRY TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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