Honda CR-V Complaints (2002)

515 consumer complaints on file.

#10661793December 2, 2014
VISIBILITY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW FAILED TO OPEN. IN ADDITION, THE MOTOR BECAME HOT WHEN THE SWITCH WAS ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000. MAILED OUT 01/13/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659460November 19, 2014
ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO OPEN MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR LOCK CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO YEARS AFTER THE REPAIR. IN ADDITION, THE KEY FAILED TO TURN IN THE IGNITION AND REMAINED STUCK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE A PRIVATE MECHANIC DIAGNOSED THAT THE ENTIRE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658972November 18, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER INFORMED THE CONTACT THAT THE PARTS HAD NOT BEEN ORDERED AND WAS UNCERTAIN WHEN THEY WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 12/29/14 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 01/20/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654077November 10, 2014
SUSPENSION
WHILE DRIVING THE RIGHT FRONT LOWER CONTROL ARM SUDDENLY BROKE. THE CAR BODY COLLAPSED ON THE RIGHT FRONT SIDE AND WAS ONLY MANEUVERED TO SAFETY WITH EXTREME DIFFICULTY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10654079November 10, 2014
SUSPENSION
THE RIGHT FRONT LOWER CONTROL ARM BROKE DURING DRIVING. THE CAR BODY COLLAPSED ON THE FRONT RIGHT SIDE AND IT WAS EXTREMELY DIFFICULT TO MANEUVER THE VEHICLE TO SAFETY. THE 2006 HONDA CR-V WAS RECALLED FOR THE EXACT SAME ISSUE! PLEASE BE WARY, THERE IS A POSSIBLE MANUFACTURER DEFECT HERE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10652564November 4, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THE DOORS FAILED TO UNLOCK FROM THE DRIVERS SIDE DOOR. THE DOORS WOULD ONLY OPEN WHEN THE KEY WAS INSERTED IN THE PASSENGER SIDE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650636October 28, 2014
SEATS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE DRIVER SEAT ANCHOR BOLT FRACTURED AND MOVED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641613October 6, 2014
SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP, POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
TL* THE CONTACT OWNS A 2002 HONDA CR-V. AFTER PARKING THE VEHICLE, IT WAS IMPOSSIBLE TO SHIFT THE GEAR LEVER OUT OF PARK. THE CONTACT HAD TO CONTINUOUSLY DEPRESS THE BRAKE PEDAL AND FORCE THE GEAR OUT OF PARK MULTIPLE TIMES. THE DEALER STATED THAT THE BRAKE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639254September 26, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING 25 MPH, THE INSTRUMENT PANEL FLICKERED AND THE VEHICLE STALLED. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637559September 19, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V132000 (AIR BAGS). THE DEALER COULD NOT REPAIR THE VEHICLE FOR EIGHT MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622533August 15, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE DOORS FAILED TO MANUALLY LOCK OR UNLOCK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER'S SIDE DOOR LOCK ACTUATOR AND THE DRIVER AND PASSENGER SIDE DOOR CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619578August 7, 2014
ELECTRICAL SYSTEM, INTERIOR LIGHTING, SEAT BELTS
2002 HONDA CR-V. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS . *SMD THE CONSUMER STATED SHE WOULD ALWAYS PUT THE KEYS IN THE SEAT, WHILE AT THE GAS STATION. THE VEHICLE LOCKED AUTOMATICALLY IF THEY KEYS WERE IN THE VEHICLE, BUT NOT IN THE IGNITION. THE CONSUMER STATED SHE WAS LOCKED OUT SEVERAL TIMES, JUST BY LAYING THE KEYS DOWN. THERE WAS NO SIGNAL OR ALERT THAT THE HEADLIGHTS WERE ON, AS SHE ACCIDENTALLY LEFT THEM ON. ALSO, THE INTERIOR LIGHT WOULD NEVER COME ON, WHEN SHE OPENED THE DOOR, THE HEADLIGHTS WERE REPLACED, THE SEAT BELT WOULD NOT RETRACT. THE AIR BAG LIGHT ILLUMINATED. THE CONSUMER RECEIVED A RECALL NOTICE, REGARDING THE ISSUE. THE DEALER INFORMED THE CONSUMER, SHE WOULD HAVE TO PAY $100 DIAGNOSIS FEE, TO DETERMINE, WHY THE LIGHT WAS STILL ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619566August 7, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE BELT FAILED. ONCE THE SEAT BELT WAS CLICKED INTO THE BUCKLE, THE SEAT BELT CHOKED AND LOCKED THE PASSENGER INTO A TIGHT POSITION. THE PASSENGER'S FACE TURNED PURPLE AND THE SEAT BELT HAD TO BE CUT WITH A KNIFE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10611290July 17, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE THE DRIVER REVERSING AT 5 MPH, SHE NOTICED THAT THAT A HEADLIGHT FAILED. THE CONTACT ALSO MENTIONED THAT THE WIRING OF THE HEADLIGHTS WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V136000 (EXTERIOR LIGHTING) AND WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608184July 3, 2014
ELECTRICAL SYSTEM, ENGINE, STEERING
WE BOUGHT THIS CAR IN MARCH, 2013. NOW IN 2014, WE NOTICED THE AC WASN'T WORKING WE ATTEMPTED TO RECHARGE IT WITH FREON, BUT I WAS TOLD THE COMPRESSOR NEEDED TO BE REPLACED. THE COMPRESSOR WAS REPLACE, THE CONDENSER, LINES, EX VALVE, EVEN A SENSOR. PRETTY MUCH ALL THE AC SYSTEM HAS BEEN REPLACE. NOW WE HAVE NOTICED THAT ONCE THE COMPRESSOR IS ON. IT CAUSES THE ENGINE TO STALL WHILE DRIVING OR MAKING TURNS. IT FEELS AS IF THE COMPRESSOR WILL CAUSE THE ENGINE TO TURN OFF. AS IF NOT BAD ENOUGH ONCE THE CAR IS ON PARK WITH AC ON THE COMPRESSOR WILL SHUT-OFF AND THE AC WILL START BLOWING A HUMID-SMELLY AIR. ONCE IT DOES THIS, THE COMPRESSOR'S EMERGENCY VALVE WILL OPEN AND FLUSH SOME FREON. IT IS A VERY SERIOUS SAFETY HAZARD. I DON'T FEEL SAFE DRIVING THE CAR WITH MY FAMILY IN IT. SPECIALLY NOW THAT I'VE READ ABOUT ALL THE OTHER RECALLS AND COMPLAINS. DOING MY RESEARCH NOW (WHICH IS TOO LATE), I FOUND THAT HONDA WAS SUED DUE TO THIS ISSUE. AC COMPRESSOR MALFUNCTION IS TO BE FOUND IN 02-04 HONDA CRVS. OUR CRV HAS BEEN BACK AT THE MECHANIC 3 TIMES THE LAST MONTH, AND YET THE ISSUE CANT BE RESOLVE. THE MECHANIC SAYS IT HAS TO DO WITH THE WAY THE SYSTEM WAS DESIGN. ALTERNATOR AND COMPRESSOR SHARE THE SAME BAND. I'M AFRAID AND CONCERNED THAT AT SOMEPOINT BOTH THINGS WILL GIVE-OUT WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606889June 30, 2014
SEATS
I JUST BOUGHT THIS VEHICLE FEW MONTHS AGO. NOTICED AS SOON AS I SAT IN THE DRIVER SEAT, IT WAS VERY LOOSE AND WOBBLY. THE SALESMAN INFORMED ME IT HAD NOT BEEN INSTALLED PROPERLY AT THE FACTORY, AND THE BOLTS HAD CAME LOOSE OR BROKE, BUT THE BOLTS DO NOT LINE UP WITH THE HOLES IN THE SEAT TO HOLD IT IN PLACE. I READ IN THE RECALLS, THAT THIS ISSUE WAS ONLY IN 2 VEHICLES AND THEY HAD BEEN FIXED. THERE ARE DEFINITELY MORE THAN 2 AFFECTED, INCLUDING MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607090June 30, 2014
ENGINE
THE AC COMPRESSOR KNOCKS AS IF IT WANT TO COME OFF THE ENGINE. THIS HAPPENS WHILE DRIVING CAUSING TO JERK THE CAR FORWARD WHEN IT KICKS IN, THEN STOPS AND KICKS IN AGAIN SHORTLY THERE AFTER. THE CAR ALMOST STALLED OUT JUST BECAUSE OF THIS. THE ENGINE WORKS HARD AT KEEPING THE COMPRESSOR FROM SHUTTING THE CAR DOWN. ONE OF THESE DAYS IT WILL COME OF THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579177April 11, 2014
ELECTRICAL SYSTEM
AS, I WAS BACKING OUR CAR OUT OF OUR GARAGE ON THE MORNING OF 4/1/2014, I NOTICED A FOUL ODOR, LOOKED DOWN AND SAW SMOKE COMING OUT OF THE MASTER WINDOW SWITCH (MWS). MY HUSBAND SAID HE SAW SMOKE ALSO COMING OUT OF THE SPEAKER AS WELL. I STOPPED THE CAR AND WE ALL JUMPED OUT OF THE CAR THINKING IT MIGHT CATCH ON FIRE! THE SMOKE EVENTUALLY SUBSIDED, ALTHOUGH A TERRIBLE, TOXIC-LIKE SMELL REMAINED. WE FEEL FORTUNATE THAT AT LEAST THAT I WAS ONLY BACKING OUR CAR OUT OF THE GARAGE WHEN THE SWITCH STARTED SMOKING. IF I HAD BEEN DRIVING ON THEY FREEWAY, I COULD HAVE CRASHED. FOR A COUPLE OF WEEKS BEFORE THIS INCIDENT, THE MWS HADN'T BEEN WORKING CORRECTLY: THE FRONT RIGHT PASSENGER WINDOW COULD BE UNROLLED FROM THE MWS BUT WOULD NOT ALWAYS ROLL BACK UP FROM THE DRIVER'S SIDE SWITCH. THIS HAD HAPPENED BEFORE AND I HAD TO PAY TO GET A NEW MWS INSTALLED ON 3/4/2010. I AM AWARE THAT THERE WAS A RECALL FOR THIS PART AND THAT OUR VIN NUMBER WASN'T INCLUDED, HOWEVER IT OBVIOUSLY SHOULD HAVE BEEN! I WAS TOLD BY A SERVICE ADVISOR AT HONDA OF ESCONDIDO THAT IF THE MWS GETS WET, THE MOISTURE CAN CAUSE THE PART TO SHORT OUT, OVERHEAT, AND THE GREASE GETS REALLY HOT AND SMOKES, SMELLING TERRIBLY. OUR SWITCH DID GET WET FROM RAIN BOTH TIMES BEFORE THE SWITCH MALFUNCTIONED BECAUSE THE SWITCH IS IN A CAR DOOR, AND WHEN IT RAINS, IT'S GOING TO GET WET! BOTH THE ORIGINAL MWS THAT CAME WITH THE CAR WAS FAULTY AND THE MWS THAT I PAID TO REPLACE IT IN 2010 WAS FAULTY AS WELL. I DO NOT FEEL SAFE WITH THE NEW MWS I'VE JUST HAD TO BUY TO GET INSTALLED AGAIN, BECAUSE I FEAR THE SAME THING WILL HAPPEN AGAIN. THIS PART SHOULD OBVIOUSLY NOT BE USED IN CARS AS IT IS POTENTIALLY DANGEROUS. THE PART SHOULD BE RECALLED AND REPLACED WITH A MWS THAT WILL WITHSTAND MOISTURE FROM RAIN AND/OR SNOW WITHOUT MALFUNCTIONING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575907March 31, 2014
ELECTRICAL SYSTEM
UPON EXITING PARKING GARAGE, NEEDED TO LOWER FRONT LH WINDOW WITH POWER WINDOW SWITCH IN ORDER TO SWIPE GATE KEY PAD. UPON PUSHING THE FRONT DRIVERS SWITCH TO LOWER FRONT LH WINDOW A VERY STRONG SMELL (LIKE SOMETHING BURNING) WAS IMMEDIATELY NOTICED. WINDOW DID LOWER, OCCUPANT WAS ABLE TO ACCESS KEYPAD, PASSED THRU GATE AND THEN PROCEEDED TO RAISE DRIVERS WINDOW. PULLED OVER TO THE SIDE, RAISED ENGINE HOOD TO INSPECT IF A FLUID LEAK WAS VISIBLE AND NONE NOTICED. PROCEEDED TO DRIVE HOME AND INSTRUCTED MY HUSBAND THAT I HAD A BAD SMELL/ODOR EMITTING IN THE CABIN. WE NEXT FOUND THAT THE FRONT RH PASSENGER WINDOW WAS NOT OPERATIVE. AFTER EXTENSIVE INTERNET SEARCHES, WE PULLED THE FRONT DRIVERS SIDE SWITCH, POPPED THE DOOR BEZEL FIRST, THEN TOOK THE 3 SCREWS THAT HOLDS SWITCH TO BEZEL. MY WIFE WALKED UP WHILE I WAS DISASSEMBLING AND SHE SAID "THAT'S IT, THAT'S THE SMELL" !!!!!!!!!! I THEN PROCEEDED TO TAKE OFF THE WINDOW LOCK BUTTON AND THEN THE 3 SCREWS HOLDING BACK PLATE ONTO SWITCH, AND FURTHER DISASSEMBLED. ONCE I HAD THE CONTROL BOARD IN HAND I IMMEDIATELY NOTICED THE "MELTING" OF THE DRIVERS SIDE WINDOW SWITCH. IT APPEARS THE FRONT LH AND FRONT RH ELECTRONIC MECHANISMS ARCED AND MELTED. I HAVE PHOTOS IF INTERESTED. I ORDERED A NEW SWITCH FROM HONDA DEALER AT A COST OF $200. I ALSO CONTACTED HONDA CUSTOMER RELATIONS AND THEY RECORDED MY COMPLAINT BUT WOULD NOT HELP US IN TERMS OF COMPENSATING US (FULL OR PARTIAL) FOR NEW SWITCH. THIS VEHICLE WAS NOT PART OF THE RECALL 2002-2006 FOR MELTING DOOR SWITCHES, MAYBE IT SHOULD OF BEEN. I WOULD ASK NHTSA TO RE-EVALUATE THE INITIAL RECALL AND WIDEN THE SCOPE OF VEHICLES AFFECTED. CLEARLY OUR SITUATION SHOWS THAT THERE ARE VEHICLES OUTSIDE OF THE RECALL THAT ARE SUSPECT. THE RISK OF FIRE OF A COMPONENT THAT HAS BEEN CLEARLY DESCRIBED AS "HIGH RISK" IS NOT ACCEPTABLE, TO ME, MY FAMILY OR OTHERS THAT OWN SIMILAR VEHICLES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10568745March 12, 2014
AIR BAGS
THIS WAS A HONDA RECALL FOR DRIVER SIDE AIRBAG INFLATOR KIT .NO CHARGE TO ME THE OWNER.. ANOTHER HONDA RECALL FOR THE PASSENGER AIRBAG INFLATOR KIT WAS DONE ON JULY 31 2013 AGAIN NO CHARGE TO ME THE OWNER..SPRING OF 2008 I RECEIVED A WARRANTY EXTENSION FOR THE OCCUPANT POSITION DETECTION SYSTEM EXTENDING THE WARRANTY FOR 10 YEARS.OR 150000 MILES..I HAVE LESS THAN 35000 MILES ON CAR.MY SRS LITE WENT ON IN EARLY FEB 2014 SO I MADE AN APPOINTMENT WITH HOLMAN HONDA.THEY TOLD ME IT WAS OUT OF WARRANTY. THE CHARGE TO CHECK WOULD BE $60 AND I WOULD HAVE TO PAY FOR REPAIRS. SINCE THIS HAS BEEN A PROBLEM FOR HONDA I REFUSED TO PAY..A CALL TO HONDA OF AMERICA WAS FRUITLESS AS THEY SAID THE CAR WAS OUT OF WARRANTY..OF COURSE THIS WILL BE MY LAST HONDA. THEY DID NOT SEEM TO CARE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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