Honda CR-V Complaints (2023)

633 consumer complaints on file.

#11642623February 13, 2025
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
Recall Notice Issued 11/13/24 Fuel Pump Repair Not Available Yet. Gas mileage has gone down considerably from 35.9 to 29.6 miles per gallon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642147February 12, 2025
STEERING
My vehicle had the steering rack replaced in April 2024 after several visits to the Honda service center for "sticky steering". The vehicle showed improvement and was driven an additional 5-6k miles but then started having the same issue as before, the steering felt tight and got tighter the longer it was driven. Returned vehicle to Honda service center where they performed recall 23V-704 / YFW in Dec 2024. Again, there was an improvement but after driving another 5-6k, steering started getting tight again, the longer it is driven the tighter it gets. Returned vehicle to Honda Service center in February 2025 and was advised the could not find anything wrong and could not replicate the issue after driving 10 miles. There is definitely something "wrong" with the steering but Honda refuses to acknowledge this is still an issue for my specific CRV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641150February 6, 2025
ELECTRICAL SYSTEM
I am facing issue with Honda CRV Hybrid 2023 Remote Start when temp is below -10°C (when you see freezed car windows) but when i click on lock and unlock i see flash light in the car but when i click Lock + Hold did not see 6 time flash lights(no single flash except for lock) and no remote start. I took to the Honda Dealer they did debugging but not found the issue. there after i connected with honda they mentioned to take to some other Honda Dealer, other honda dealer mentioned when the issue not able to replicate infront of them then they cant take it. I dont know what to do? i requested to check battery and they mentioned it is healthy. any one facing same issue and any suggestions? Note : But at the same time other Honda CRVs 2022 models and cheaper than CRV cars in my parking lot are working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640535February 3, 2025
ENGINE
1. Piston rod broke and made a hole in the engine. 2. I was driving and lost the ability to continue to drive on a busy street. 3. Yes. Honda Burien in Washington inspected and reported it to Honda of America. 4. There was a warning that I was overdue for 10K maintenance. I was overdue by a little over 200 miles. No other warning signals were given.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640292February 3, 2025
STEERING
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639805January 31, 2025
STEERING
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639683January 30, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639464January 29, 2025
STEERING
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637925January 23, 2025
STEERING
I had an appointment today with Southern motors Honda in Savannah, Georgia at 9 AM. Due to a snowstorm yesterday they were unable to do the repair today. We were not notified of this and my husband drove an hour in icy conditions to get this recall repaired. They told him they do not know when they can get the repair done. When I called on Tuesday to try to reschedule due to the incoming snowstorm, she replied that someone will call me because their recalls schedules were out as far as June. Meaning I would not be able to get the repair done until June. I asked her if my car was still safe to drive and she said she could not confirm that. No one returned my call. I will be driving my car on Saturday to go on vacation in Florida. Will my car be OK to drive? Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637916January 23, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving the Automatic Emergency Braking System engaged for no reason. I was driving on [XXX] in NJ when another car passed me on the right . My car slammed the brakes on. The other car did not get in front of me but stayed in the right lane. If traffic was heavy this could have caused a major accident. Another instance I was driving on [XXX]. in Manahawkin, NJ and going around a bend in the road there was a parked car. My car slammed the brakes on. This has happened several other times also for no reason. Each time a warning sound went off. I brought the car in for service and reported it to Honda. They inspected it doing some type of scan and said there was no problem. The service advisor showed me how to turn the system off if I didn't feel safe. Yes my car is available for inspection and I am attaching the service report showing I did report it. I'm writing you because I read an article showing you are looking into this in other Honda cars and my car is not listed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637589January 22, 2025
STEERING
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering). The contact attempted to schedule an appointment for the recall repair; however, the contact was informed that only a limited amount of vehicles were being repaired per month. The contact was then scheduled for an appointment a month away. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was given a case number. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637473January 21, 2025
STEERING
I brought my 2023 Honda CR-V into my local dealership on December 7, 2024 to address a “creaking” noise coming from the front end of the vehicle. Upon checking in with the service adviser, I was advised that my vehicle had 2 active safety recalls - the fuel pump, and the EPS gear box. I received an email from the dealership with an “inspection video” attached. Within the video, the technician states, “As far as the noise concern that you’re having, the only creaking noise I was able to hear, was the noise from the electronic brake motor, which is a normal characteristic of this vehicle… couldn’t find anything else going on”. Upon picking up my vehicle, I was advised the same by the service adviser, and was further advised that someone would be calling me as soon as the part came in to fix the EPS recall. On January 17, 2025, I called the dealership to inquire about when they anticipated on being able to fix the recall, as it had been approximately 6 weeks since I was advised that someone would be calling me when the part arrived. During this phone call, I was advised that the part had been steadily in stock for the past couple of weeks, and that I could bring in my vehicle anytime to fix the recall. On January 18, 2025, I brought my vehicle back to the dealership for the repair of the recall, and further explained to the service adviser that I was still hearing the “creaking” noise, as well as a “metallic” clicking noise coming from the steering wheel upon hard left turns. Approximately 5 hours later, I received a call from the service adviser explaining that the technician was able to identify both noises that I had described, and while they were able to replace the recalled part, it did not resolve the issue, and that my vehicle was in need of a steering rack replacement. She further explained that they were not authorized to replace the steering rack under the terms of the safety recall, and that the part is not covered under the factory warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637077January 20, 2025
STEERING
The manufacturer is unable to complete my EPS gearbox worm wheel recall work within 60 days and am filing a complaint per the instructions on the letter. The Honda dealer I contacted was Brookdale Honda in Brookdale Minnesota.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637023January 20, 2025
STEERING
I received 1st recall notice in Nov 2025. Part has been unavailable until now. Received email from dealer on 1/15/25 saying part was available and to schedule appt for repair. I called and next appointment was on 3/31/25. This is more than the 60 days allowed in the original recall notice. The car is unsafe to drive in its current condition and we don't have alternative transportation for this driver. What recourse do we have?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636787January 18, 2025
POWER TRAIN
I was contacted about a gearbox active recall by Honda in November of 2024 and was told to go to a dealer and get it fixed. I have called the dealership several times only to be told that Honda has a fix but has not sent the correct parts to the dealerships to complete the fix. It has been more than 60 days since the notice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635854January 14, 2025
STEERING
I received this Recall Notice in November 2023. I called my local dealer & was told that I would be put on a list & they would call when the parts came in. I contacted them again today & was told it would be “months” as the parts were coming in slowly. I contacted the American Honda Customer Support. They contacted David McDavid Honda in Frisco, TX and I was told they had the repair kit and it was being held for me. They transferred me to David McDavid Honda and spoke to Marissa in their Service Dept. Marissa told me they did NOT have the part after all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635452January 11, 2025
ENGINE
All the dash lights and warnings come on. I could not accelerate over 34 miles an hour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635433January 11, 2025
VISIBILITY/WIPER
The driver's side mirror repeatedly shakes at speeds above 40 MPH and is very prolific at highway speeds (especially 70 MPH). It is extremely disorientating and makes it difficult when trying to get an accurate read of surroundings when changing lanes. I had the mirror glass replaced at a dealer, which only made the issue worse. Another dealer replaced the entire mirror assembly, which seemed to solve the problem temporarily. However, it resumed less than a month later and may even be getting worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634716January 7, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (FUEL SYSTEM, GASOLINE) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634718January 7, 2025
STEERING
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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