Honda CR-V Complaints (2002)

515 consumer complaints on file.

#10706250April 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V70000 (AIR BAGS) IN FEBRUARY OF 2015; HOWEVER, THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705612April 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705042April 10, 2015
AIR BAGS
DIFFICULTY OBTAINING APPOINTMENT TO REPLACE DRIVER'S SIDE AIR BAG PER SAFETY RECALL NOTICE.THE HONDA DEALERSHIPS IN MY AREA ARE TELLING ME THE DRIVER'S SIDE AIR BAG IS BACK ORDERED. I HAD AN APPOINTMENT TO HAVE THIS PART REPLACED ON MARCH 2, 2015, HOWEVER THE DAY BEFORE MY APPOINTMENT THE DEALERSHIP PHONE TO CANCEL AND TOLD ME THE PART WOULD BE IN THE FIRST WEEK OF APRIL. NO FOLLOW UP PHONE CALL OCCURRED, SO I CONTACTED THE DEALERSHIP TODAY AND WAS TOLD THE PART WILL NOT BE AVAILABLE UNTIL JUNE. THIS MAY BE TRUE, HOWEVER I WANT TO VERIFY THIS IS, IN FACT, THE CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704458April 8, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704171April 7, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703413April 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702908March 31, 2015
EXTERIOR LIGHTING, VISIBILITY, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V70000 (AIR BAGS), 14V351000 (AIR BAGS), 12V486000 (ELECTRICAL SYSTEM, VISIBILITY) AND 12V136000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702494March 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 9/17/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702142March 27, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE VENT CONTROLS FAILED, THE ELECTRICAL DOOR PANEL ON THE DRIVERS SIDE FAILED, AND THE KEY FOB FAILED TO LOCK AND UNLOCK THE DOOS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ECM NEEDED TO BE REPLACED. THE CONTACT WENT TO ANOTHER INDEPENDENT MECHANIC FOR A SECOND OPINION, WHO INFORMED THAT THERE WAS AN ELECTRICAL SHORT IN POWER GOING INTO THE AC/COMPRESSOR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE PART WAS NOT AVAILABLE FOR NHTSA CAMPAIGN ID NUMBER: 14V351000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701265March 23, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V35100 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700733March 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 40 MPH, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 252,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695255March 19, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V351000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695330March 19, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695378March 19, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE SRS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE BATTERY WAS LOW CAUSING THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695213March 18, 2015
AIR BAGS
THE VEHICLE HAS PENDING AIRBAG RECALLS (NHTSA RECALL NUMBER: 14V-351 AND 14V-349) FOR THE TAKATA-BRAND AIR BAG INFLATORS SINCE THE END OF 2014. I HAVE BEEN ABLE TO HAVE THE PASSENGER SIDE AIRBAGS REPLACED, BUT, AFTER MULTIPLE CALLS TO THE DEALER, I CONTINUE TO BE TOLD THAT THE DRIVER?S SIDE PARTS ARE ON NATIONAL BACK ORDER. I FIND THIS UNBELIEVABLE, AS THE REASONS FOR THESE RECALLS HAVE BEEN GRIEVOUS INJURY AND EVEN DEATH TO DRIVERS. THE HONDA DEALERSHIP SEEMS INCREDIBLY NONCHALANT ABOUT THIS ISSUE. THE INABILITY TO FIX THESE LIFE-THREATENING SAFETY RECALLS BY BOTH HONDA AND TAKATA SHOULD BE LOOKED INTO BY THE AUTHORITIES. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694944March 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE SRS WARNING LAMP FLASHED. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER MORE THAN FIVE TIMES OVER THE YEARS AND THEY WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) AND THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694568March 16, 2015
ELECTRICAL SYSTEM
WHILE DRIVING, I FELT EXCESSIVE SMOKE AND HEAT COMING FROM THE POWER WINDOW MASTER SWITCH. I IMMEDIATELY TOOK IT TO A MECHANIC AND HE TOLD ME THAT FOR SOME REASON EXCESSIVE HEAT WAS GENERATED IN THE SWITCH AND THIS COULD HAVE POTENTIALLY MELTED THE SWITCH OR COULD HAVE CAUSED A FIRE. I DISCOVERED HONDA CRV YEAR 2002-2006 HAVE A "NHTSA CAMPAIGN NUMBER: 12V486 , HONDA'S CAMPAIGN ID: S61" FOR RECALL ON POWER WINDOW MASTER SWITCH. BUT MY SPECIFIC VIN NUMBER ISN'T COVERED UNDER IT. I CONTACTED HONDA "PRODUCT CONCERNS" DEPARTMENT AS I EXPERIENCED EXACTLY THE SAME WHAT THE NHTSA CAMPAIGN NUMBER: 12V486000 IS COVERING. I WANTED HONDA TO ACKNOWLEDGE MY ISSUE AND INITIATE AN ENGINEERING ANALYSIS FOR MY VIN# AND PROVIDE ME WITH THEIR FINDINGS. BUT THEY TOLD ME THEY CAN REGISTER MY COMPLAINT (#N012015-03-1601127) BUT THEY WON'T DO ANYTHING AS MINE ISN'T IDENTIFIED IN AFFECTED VEHICLES UNDER CAMPAIGN ID 12V468. THE REGIONAL MANAGER OF PRODUCT CONCERNS ALSO TOLD ME THAT THEY DON'T KNOW IF ANY PAST WORK WAS DONE ON MY VEHICLE THAT CAUSED THIS. I AM THE OWNER OF THIS VEHICLE SINCE MARCH 2008 AND DID NOT GET ANY WORK DONE ON MASTER SWITCH AND IT WORKED FINE UNTIL SATURDAY, MARCH 1, 2016. NOT ONLY THIS, MY COMPLAINT ASKS FOR AN ENGINEERING ANALYSIS, A PROPER TECHNICAL DIAGNOSIS TO IDENTIFY WHAT IF THERE IS ANOTHER BATCH MANUFACTURED AT A DIFFERENT PLANT/VENDOR/COUNTRY THAT IS ALSO POTENTIALLY AT RISK AS WHAT CAMPAIGN 12V486 WAS. WE WON'T KNOW UNTIL HONDA DOES THE DIAGNOSIS BUT AS OF NOW, THEY SEEM TO BE LEAST BOTHERED. IN TEXAS,YOU CANT LIVE WITHOUT WINDOWS WHEN A/C ISN'T WORKING. THIS VEHICLE IS ALMOST USELESS WITHOUT WINDOWS. PLEASE INITIATE AN ENGINEERING ANALYSIS WITH HONDA AND HAVE THEM LOOK INTO IT AS MY EXPERIENCE WAS EXACTLY THE SAME LISTED IN CAMPAIGN 12V486. SMOKE, EXCESSIVE HEAT, RISK OF POTENTIAL MELT/FIRE. NEED YOUR HELP TO ENFORCE QUALITY AND SAFETY OF VEHICLE OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694580March 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V349000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694618March 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/29/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. 05/05/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693822March 12, 2015
AIR BAGS
HONDA ISSUED A RECALL IN 2014 BUT CONTACT ME ONLY IN JANUARY 2015 THAT THE DRIVER SIDE AIR BAG WHEN DEPLOYED WOULD PROPEL PARTS AND HARM DRIVER OR PASSENGER. WENT INTO DEALER ( AIRPORT MARINA HONDA IN LOS ANGELES ) TO HAVE RECALL PART REPLACED BUT THEY DO NOT HAVE PARTS. DEALER SAID PART IS ON BACKORDER. CONTACTED HONDA USA, THE MANUFACTURER AND THEY TRIED TO LOCATE PARTS IN THEIR OWN INVENTORY AND OTHER DEALERS IN THE AREA WITHIN 10 MILES, TO NO AVAIL. WHY IS THE COMPANY ISSUING RECALL AND NOT PREPARED TO HANDLE THE NEED. GOD FORBID IF EVER I OR ANYONE IN MY FAMILY GET INTO AN ACCIDENT, IT COULD BE FATAL. THIS IS A SAFETY ISSUE AND HONDA USA ACTS AS IF THIS IS NOT URGENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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