Honda CR-V Complaints (2001)
142 consumer complaints on file.
- #10214765January 14, 2008ENGINE AND ENGINE COOLING:ENGINE
2001 HONDA CR-V SE CHECK ENGINE LIGHT WENT ON, IDLE BECAME EXTREMELY ROUGH AND STALLING WHILE DRIVING. NOTHING UNUSUAL PRECEDED THIS INCIDENT. TOOK THE CAR INTO TO BE DIAGNOSED AND WAS TOLD THE 4TH CYLINDER WAS ONLY HOLDING 15-20% OF REQUIRED PRESSURE, IT HAD GONE SOFT. RESEARCHED ISSUE AND FOUND HONDA HAS ISSUED A TECHNICAL SERVICE BULLETIN #03038 REGARDING THIS PROBLEM. IT IS A KNOWN DEFECT IN THE HONDA CR-V AS THE HONDA MAINTENANCE GUIDE DOES NOT RECOMMEND ANY VALVE MAINTENANCE UNTIL 105,000 MILES. HOWEVER, IT HAS BEEN FOUND THAT THE ENGINE'S HIGH COMPRESSION RATE CAUSES THE VALVES TO WARP AND BECOME SOFT UNLESS THEY ARE ADJUSTED EVERY 30,000-35,000 MILES. HAVE BEEN IN CONTACT WITH HONDA AND ALL THEY ARE WILLING TO DO IS SPLIT THE COST 50/50 OF THIS MAJOR REPAIR, OVER $3,000. THEY ARE MANY DOCUMENTED CASES OF THIS OCCURRING WITH THE 1999-2001 HONDA CR-VS THAT USE THE B210Z ENGINE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10206935October 25, 2007STEERING
I HAVE A 2001 HONDA CRV SE 4WD WITH 63K MILES. THREE YEARS AGO AT 30K MILES THE STEERING WHEEL STARTED TO MAKE SOME KIND OF RUBBING NOISE WHEN PULLING OUT OF PARKING. IT SOUNDED LIKE METAL TOUCHING METAL. I BROUGHT IT BACK TO POWAY HONDA DEALER BUT THEY REFUSED TO TAKE IT SERIOUSLY BECAUSE THEY WERE NOT ABLE TO REPRODUCE THE PROBLEM. I'VE BEEN HAVING THIS NOISE EVER SINCE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10192380June 4, 2007TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2001 HONDA CR-V. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO SHUTTER AND SHAKE. UPON STOPPING THE VEHICLE, THE CONTACT OBSERVED THE TIRE TREAD PEELING FROM THE TIRE. THE TIRE DID NOT FLATTEN. THE TIRE WAS A BRIDGESTONE DUELER 684, SIZE 205/70R15. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10190931May 16, 2007ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2001 HONDA CR-V. THE CONTACT ATTEMPTED TO START THE VEHICLE AND IT STALLED. SHE DEPRESSED THE ACCELERATOR PEDAL ALL THE WAY DOWN TO THE FLOOR TO RESTART THE VEHICLE. THE VEHICLE RESTARTED AFTER TWO TO THREE ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADJUSTED THE HEADS IN THE ENGINE. THE CONTACT STATED THAT SHE WAS NOT NOTIFIED OF THE TECHNICAL SERVICE BULLETIN REGARDING THE ENGINE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 109,000 AND FAILURE MILEAGE WAS 96,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10178659January 14, 2007ENGINE AND ENGINE COOLING
CHECK ENGINE CAME ON AT 76,000 MILES. ACCORDING TO DEALER THE EXHAUST VALES BURNT INTO CYLINDER HEAD, #4 CYLINDER WAS AT 25 PSI. ACCORDING TO DEALER THIS HAPPEN BEFORE TO THIS VEHICLE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10177471January 2, 2007SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*- THE CONTACT STATED THAT ON 12/29/06 WHILE DRIVING ON A CLEAR DAY AT 70 MPH SHE HIT THE BACK OF ANOTHER VEHICLE. THE CONTACT STATED THAT VEHICLE IN FRONT OF HER APPLIED THE BRAKES AND SHE DID THE SAME THING. THE CONTACT STATED THAT THE ABS BRAKES DIDN'T PROPERLY WORK AND SHE HIT THE BACK OF THE OTHER VEHICLE. THE CONTACT STATED THAT WHEN SHE APPLIED THE BRAKES THEY FAILED ,AND THE PEDAL WENT TO THE FLOOR WITHOUT RESISTANCE. THE CONTACT SMELL EDSMOKE AND RUBBER. THE CONTACT STATED THAT THE POLICE WAS CALLED, AND WHILE WAITING FOR A POLICE OFFICE SHE DID APPLY THE FOOT TO THE BRAKES AND THE PEDAL WAS STUCK IN THE SAME POSITION FROM THE CRASH. AFTER THE POLICE TOOK THE REPORT, THEY STARTED THE VEHICLE AND THE BRAKES DID GO BACK TO ITS PROPER POSITION.AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10171378October 19, 2006ENGINE AND ENGINE COOLING:ENGINE
EVENTS LEADING UP TO FAILURE: ENGINE RUNNING POOR FAILURE: BURNT VALVES, LOST 1 CYLINDER, 2 VALVES CORRECTION: REBUILT HEAD AND DO VALVE ADJUSTMENTS SOONER THAN MAINTENANCE RECORDS REQUIRE AND $1,500 IN REPAIRS PLUS RENTAL CAR COSTS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10170329October 10, 2006ENGINE AND ENGINE COOLING:ENGINE
ROUGH IDLE, ENGINE WOULD STUMBLE BUT RECOVER SEVERAL TIMES WHEN IDLING BEFORE FULLY WARMED UP, POOR FUEL MILEAGE. NO MIL (CHECK ENGINE LIGHT), AND NO CODES OR PENDING CODES DETECTED. DEALER TESTED AND STRONGLY RECOMMENDED VALVE ADJUSTMENT. ONLY 63K MILES ON IT AND VALVES WERE NOT NOISY. OWNER'S MANUAL STATES, "ADJUST VALVES AT 105, 000 MILES OR IF NOISY". NEITHER WERE TRUE. I RESEARCHED CR-V MESSAGE BOARDS AND FOUND LOTS OF "1ST GEN." CR-V'S (MAINLY FROM '99 TO '01) WERE HAVING PROBLEM WHEREBY SOME VALVE SEATS WERE RECEDING INTO CYLINDER HEAD CAUSING NEED FOR PREMATURE VALVE ADJUSTMENTS, BURNT EXHAUST VALVES, OR SOME EVEN NEEDING TO REPLACE CYLINDER HEAD. MOST PEOPLE WHO HAD THE MORE SEVERE PROBLEMS ALSO EXPERIENCED MIL LIGHTING UP & CODE INDICATING ENGINE MISFIRE. I CALLED AMERICAN HONDA CORP SEVERAL TIMES. THE 1ST TIME WAS LIKE PULLING TEETH TO GET THEM TO ADMIT THEY KNEW ABOUT THIS ISSUE, AND THE CORRESPONDING TSB (SERVICE BULLETIN) SENT TO DEALERS. THEY FINALLY ADMITTED IT. BUT AFTER REVIEWING MY CASE TWICE, BOTH TIMES THEY REFUSED TO REIMBURSE ME FOR THE VALVE ADJUSTMENT. THEY CLAIMED: 1) DEALERS ARE FRANCHISED & HAVE NOTHING TO DO WITH THEM, 2) IT'S A MACHINE, AND MACHINES NEED ADJUSTING FROM TIME TO TIME, 3) I DIDN'T PURCHASE EXTENDED WARRANTY SO THEY CAN'T HELP ME, 4) MAINTENANCE SCHEDULE IN THE OWNER'S MANUAL IS JUST A GENERAL GUIDELINE, VALVES SHOULD BE ADJUSTED SOONER, AND 5) SHOULD I REQUIRE CYLINDER HEAD REPLACEMENT IN THE FUTURE, THEY MIGHT OFFER ME SOME KIND OF RESTITUTION, BUT NO GUARANTEES. ENGINE RUNS FINE NOW AFTER VALVE ADJUSTMENT, BUT WHO'S TO SAY IN ANOTHER 10 TO 30K IT WON'T NEED IT AGAIN, PERHAPS ONLY TO FIND OUT IT'S TOO FAR OUT OF SPEC & WILL NEED NEW CYL. HEAD! IT'S PRINTED CLEARLY, IN BLACK & WHITE IN OWNER'S MANUAL: "ADJUST VALVES AT 105,000 MILES OR IF NOISY". PERHAPS WE SHOULD START CLASS ACTION SUIT AGAINST HONDA. THEY NEED TO STAND BEHIND THEIR PRODUCT, REDESIGN THE CYL. HEADS AND DO A RECALL! BUYERS BEWARE! *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10169374September 27, 2006AIR BAGS
I WAS INVOLVED IN A ROLLOVER ACCIDENT IN NOV. OF 2005 AND I WAS DRIVING A HONDA CRV 2001. THE AIRBAGS DID NOT DEPLOY DURING THE ACCIDENT OR AFTER. THE VEHICLE ROLLED SEVERAL TIMES AND THERE WAS OVER 100 FEET OF DEBRIS. WHY DIDN'T THE AIR BAGS DEPLOY? THE CRV WAS A TOTAL LOSS. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10160713June 25, 2006SEATS
I HAVE A 2001 HONDA CRV. THE BRACKETS THAT HOLD THE FRONT SEATS TO THE FLOOR ARE GETTING VERY RUSTY. I QUESTIONED THE HONDA DEALER, AND THEY SAID IT WAS NOTHING TO WORRY ABOUT. I'M CONCERNED IF IN AN ACCIDENT, THE SEAT IS WEAKENED BY THE RUST AND THE SEAT WILL BREAK OFF. WHAT CAN BE DONE ABOUT THIS SITUATION? THANKS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10158329May 26, 2006ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED THE ENGINE IDLED ERRATICALLY INTERMITTENTLY WHILE SLOWING DOWN AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE THE VALVE WAS REPLACED AT 99,000 MILES. AT 134,000 MILES THE CHECK ENGINE LIGHT ILLUMINATED UPON INITIAL ACCELERATION. THE VEHICLE WAS RETURNED TO THE MECHANIC, WHO DETERMINED THERE WAS A PROBLEM WITH THE ENGINE HEAD. THE VALVE MELTED INTO THE NUMBER 3 CYLINDER. THE ENGINE HEAD NEEDS TO BE REPLACED. THERE IS A NHTSA ACTION NUMBER 10008524 FOR THE ENGINE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154528April 4, 2006ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2001 HONDA CRV ENGINE VALVES MISFIRED AND BURNED IN 2003 AND AGAIN IN 2006. REPAIR APPEARS COSTLY AND I BELIEVE THIS PROBLEM HAS BEEN DOCUMENTED AS A RECURRING ISSUE AMONGST THE 1999-2001 CRV VEHICLES. I AM DISMAYED TO HEAR THAT THIS REPAIR MAY COST $4400 AND THE HONDA DEALER THUS HAS QUOTED AMERICAN HONDA AS SAYING THEY WILL NOT PAY. I UNDERSTAND THAT SERVICE BULLETIN #03-038 ADDRESSES THIS ISSUE AND I DON'T FEEL IT IS ACCEPTABLE FOR THE CONSUMER TO PAY FOR THIS REPAIR. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10147624January 12, 2006ENGINE AND ENGINE COOLING:ENGINE
MY 2001 HONDA CRV HAD TO HAVE THE CYLINDER HEAD REPLACED AFTER A FLASHING ENGINE LIGHT CAME ON. A HONDA DEALER STATED THERE WAS LOW COMPRESSION IN THE #3 CYLINDER. THE REPAIR WAS TO REPLACE THE CYLINDER HEAD (AT >3200$). I FOUND THAT THIS IS A COMMON PROBLEM WITH 1999-2001 HONDA CRVS. I NOW HAVE AT LEAST 5 SUBSTANTIATED CASES (MY OWN, A COLLEAGUE WHO OWNS A 1999 CRV AND, THE COMPLAINT NUMBERS ON YOUR SITE 10062616, 10124224, 10143720). THERE ARE ALSO MANY UNSUBSTANTIATED BUT IDENTICAL CLAIMS ON MULTIPLE WEBSITES THAT IMPLY A FAIRLY WIDESPREAD MANUFACTURERS DEFECT LEADING TO THIS PROBLEM. THE SYMPTOMS ARE THE SAME. HONDA APPEARS TO KNOW OF THIS DEFECT AS EVIDENCED BY THEIR OWN TSB #03-038 THAT STATES THE PROBLEM AND REPAIR. I ASKED HONDA FOR A GOODWILL WARRANTY (THERE IS SOME PRECEDENCE FOR THIS BY HONDA). I WAS TOLD I WOULD NEED COMPLETE SERVICE RECORDS ....THESE WERE PROVIDED. THESE RECORDS INCLUDE A 60,000 MI SERVICE INCLUDING A TIMING BELT REPLACEMENT THAT WAS DONE JUST THE SUMMER BEFORE (MY VEHICLE HAD 82000 MI AT THE TIME OF THE ENGINE FAILURE). I WAS THEN TOLD TO CONTACT HONDA CUSTOMER SERVICE TO FILE A COMPLAINT WHERE EVENTUALLY I WAS TOLD BY HONDA THAT THEY WOULD NOT PROVIDE ANY ASSISTANCE. THE REASON WAS THAT I DID NOT GET VALVE ADJUSTMENTS AT THE TIME OF MY 60000 MI SERVICE. THESE ARE HYDRAULIC VALVES AND ACCORDING TO MY OWN MECHANIC AND VERIFIED BY ANOTHER MECHANIC, THIS IS NOT STANDARD PRACTICE. THIS 'VALVE ADJUSTMENT' RECOMMENDATION IS ALSO NOT PART OF THE MITCHELL OEM RECOMMENDATIONS ALSO THAT WERE FOLLOWED BY MY MECHANIC (TSB 03-038 IS ALSO NOT INCLUDED). THE OUTCOME WAS TO TAKE MY VEHICLE FROM HONDA WHERE THEY DID NOT SUPPORT THEIR PRODUCT DESPITE WHAT APPEARS TO BE A KNOWN AND WIDESPREAD DEFECT AND BRING IT TO MY OWN MECHANIC. I HAVE RETAINED THE PART THAT APPEARS TO HAVE CAUSED MUCH OF THE PROBLEM (DAMAGED EXHAUST VALVE). I STRONGLY SUGGEST THERE BE AN INQUIRY INTO THIS PROBLEM AND REIMBURSEMENT FOR ALL COSTS ASSOCIATED WITH THIS REPAIR. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10143720November 27, 2005ENGINE AND ENGINE COOLING
MY VEHICLE STALLS OUT, HAS ROUGH IDLE, AND MISFIRES. IT FIRST STARTED TO HAPPEN ONLY WHEN THE ENGINE WAS COLD. ONCE IT WARMED UP IT WAS FINE. IT PROGRESSIVELY GOT WORSE. DEALER ADVISED ME TO GET A COMPLETE TUNE-UP AND SAID IT WOULD FIX THE PROBLEM. UNFORTUNATELY, THIS WAS ONLY A TEMPORARY FIX. IT STARTED AGAIN WHEN THE ENGINE WAS COLD AND THEN AT ALL TIMES. THE DEALER SEEMED TO BE PERPLEXED BY THE WHOLE THING AND ADVISED ME AGAIN TO DO A TUNE-UP. ONCE AGAIN, PROBLEM WAS FIXED FOR AWHILE. THIS LAST TIME IT WENT DOWNHILL QUICKLY. WHEN ENGINE WAS COLD AND THEN STALLING AND DYING AT ANYTIME NO MATTER WHAT THE CONDITIONS WERE. THE MIL LIGHT CAME ON EVERYTIME I HAD THIS PROBLEM. HONDA NOW TELLS ME I HAVE LOW COMPRESSION IN CYLINDER #3 AND MY CAR MISFIRES. THEY ADVISED ME TO HAVE THE HEAD SENT TO THEIR MACHINE SHOP TO INSPECT IT. NOTHING WAS DONE TO CORRECT THE FAILURE AS OF YET. I HAVE FOUND MANY OTHER COMPLAINTS. HONDA CORP. KNOWS ABOUT THE HEAD PROBLEM. MY OWN RESEARCH FOUND VALVES NEED TO BE ADJUSTED/INSPECTED REGULARLY BECAUSE THEY HAVE A TENDENCY TO TIGHTEN WHICH LEADS AND/OR RESULTS IN THE VALVE RECEDING INTO THE CYLINDER/BURNT VALVE. I AM VERY UPSET DUE TO THE FACT THAT HONDA HAS KNOWN ABOUT THIS AND THEY HAVE NEVER TOLD ME ANYTHING ABOUT THE VALVES. THE DEALER STILL NEVER DISCLOSED THIS KNOWN PROBLEM WHILE HAVING ME PAYING OVER $1000.00 JUST TO START ON THE REPAIR. IN THE CAR MANUAL IT STATES YOU ONLY NEED TO INSPECT THE VALVES EVERY 105,000 MILES OR IF YOU HEAR A NOISE. THERE WAS ABSOLUTELY NO NOISE FROM MY VALVES. THEY SHOULD BE CHECKED MORE LIKE EVERY 25,000-30,000 MILES. THIS IS A HUGE SAFETY ISSUE TO HAVE YOUR CAR DIE OR STALL. I ASKED HONDA ABOUT THE VALVE. NOW THE SAME PEOPLE SEEM TO KNOW A LOT. AT THIS MOMENT, AMERICAN HONDA CORP. IS OFFERING ME A GOODWILL WARRANTY REPAIR OF 25% TO REPAIR IT, BUT THE CASE IS NOT SETTLED. I HAVE BEEN LIED TO, DECEIVED, RIPPED OFF, AND MOST OF ALL MY SAFETY WAS PUT INTO DANGER WILLINGLY. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10137233October 18, 2005TIRES
DT: THE CONTACT STATED THE TIRES ON VEHICLE WERE BAD. THE STEERING WHEEL WAS SHAKING BADLY. SHE TOOK THE CAR TO DEALER AND THE SERVICE REPRESENTATIVE TOLD HER IT WAS THE TIRES NOT THE STEERING THAT THERE WAS A RECALL ON. HE REPLACED ONE TIRE, AND TOLD HER TO CALL NHTSA. HE TOLD HER ONCE IT WAS SETTLED HE WOULD REPLACE THE OTHER THREE TIRES. SHE WANTED TO BE COMPENSATED FOR THE ONE SHE HAD TO REPLACE ON 9-20-05. ALSO, THE CONTACT WANTED TO BE COMPENSATED FOR THE OTHER THREE TIRES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10125035June 12, 2005VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOWS FAILURE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10124224June 5, 2005ENGINE AND ENGINE COOLING:ENGINE
2001 HONDA CR-V. CAR STALLS WHILE IDLING. RISK OF BEING REAR-ENDED WHEN IT OCCURS AT A SIGNAL AND THE LIGHT TURNS GREEN, OR IF I AM IN THE #1 LANE WAITING TO MAKE A LEFT-TURN. HONDA CORP. IS AWARE THAT THEIR 99-01 CR-V MODELS HAVE CYLINDER HEAD PROBLEMS THAT CAUSE THIS, BUT THEY ARE NOT OFFERING TO COVER THE $3000 NEEDED TO REPLACE THE CYLINDER HEAD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10118095April 19, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FAILURE, CAUSING FULL REPLACEMENT OF TRANSMISSION, MANUFACTURER OFFERED FREE PART FOR THE TRANSMISSION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10114205March 16, 2005LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MY WIFE AND I HAVE A 2001 HONDA CR-V. WITHIN THE SPAN OF A FEW MONTHS, THE DOOR LOCKS ON ALL FOUR DOORS MALFUNCTIONED AND BROKE. THE LOCK ON THE FRONT PASSENGER-SIDE DOOR BROKE IN A POSITION THAT PREVENTS THE PASSENGER FROM BEING ABLE TO OPEN THE DOOR, WHICH IS A SAFETY CONCERN FOR US. OUR DEALERSHIP INFORMED US THAT IT WOULD COST OVER $300 PER LOCK FOR REPAIR. WE HAVE NOT YET HAD THE FRONT PASSENGER-SIDE LOCK FIXED DUE TO THE COST, SO THE LOCK IS STILL BROKEN. WE HAVE ALSO NOT YET HAD THE LOCK ON EITHER REAR DOOR REPLACED, ALSO DUE TO THE COST.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10115073February 16, 2005EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:ENGINE
HONDA CRV 2001, AIR CONDITIONER PROBLEMS . *BF DURING AN OIL CHANGE, THE CONSUMER WAS INFORMED THAT THE ENGINE OIL DIP STICK CONTAINER HAD DETACHED FROM THE MOTOR AND BROKEN AT THE ENGINE BLOCK. THE CONSUMER WAS TOLD THE OIL DIP STICK HAD BEEN TAMPERED WITH AND WAS NOT COVERED UNDER WARRANTY. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0