Honda CR-V Complaints (2019)

1,107 consumer complaints on file.

#11231139July 11, 2019
AIR BAGS, STEERING, COMMUNICATION
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATION). THE CONTACT STATED THAT SCOTT ROBINSON HONDA (LOCATED AT 20340 HAWTHORNE BLVD, TORRANCE, CA 90503, (424) 999-1799) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229744July 6, 2019
UNKNOWN OR OTHER
WHEN VEHICLE IS IDLING EVERY FEW MOMENTS I HEAR A SINGLE WHISTLE OR WHINE NOISE. IT HAPPENS RANDOMLY. WE ORIGINALLY THOUGHT IT WAS AUDIO FEEDBACK FROM OUR PHONES OR RADIO FEEDBACK BUT IT'S NOT AS EVERYTHING IS OFF AND IT STILL HAPPENS. IT SOUNDS LIKE IT'S COMING FROM THE FRONT RIGHT OF THE CR-V.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229391July 4, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
BRAND NEW VEHICLE WITH BARELY 450 MILES TURNED OFF OUT OF NOWHERE. ALL POSSIBLE DASHBOARD FAULTS WERE DISPLAYED AND CAR WOULDN'T START. BRAKES GOT LOCKED AT SOME POINT AND COULDN'T PUSH CAR AWAY FROM ROAD. MANY CUSTOMERS HAVE ALREADY ENCOUNTERED THIS ISSUE AND HONDA IS AWARE BUT CLAIMS THAT THEY DONT HAVE ANY BULLETINS OR RECALLS. IT IS A SAFETY ISSUE TO BE DRIVING THIS CAR. CAR HAS BEEN AT THE DEALERSHIP FOR 3 DAYS NOW AND MECHANICS/TECHNICIANS CAN NOT FIND THE PROBLEM. HONDA DEALERSHIP WHERE VEHICLE WAS PURCHASED SHOWS LACK OF INTEREST ON HELPING ME. HONDA DEALERSHIP WHERE CAR WAS TAKEN KEEPS WORKING ON THE ISSUE. VEHICLE WONT START. THREE DAYS AT THE DEALERSHIP NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228831July 1, 2019
SEAT BELTS
THE LEFT AND CENTER REAR PASSENGER SEAT BELTS CROSS OVER WHEN BUCKLED. THIS MAKES IT IMPOSSIBLE TO HAVE A PASSENGER WITH A CENTER CHILD SEAT (EXCEPT A FEW UNUSUAL MODELS) AND DIFFICULT TO BELT IN 3 PASSENGERS. IT SEEMS UNSAFE BECAUSE OF THE EXTRA LOAD ON THE BELTS IN A CRASH. I HAVE CONTACTED THE DEALER AND THE DEALER CONTACTED HONDA REP, I ALSO COMPLAINED TO HONDA CUSTOMER SERVICE. THEY RESPOND THE OFFICIAL HONDA NATIONAL POSITION IS THAT THE DESIGN IS INTENTIONAL TO MEET SPACING REQUIREMENTS FOR OUTBOARD PASSENGER, BUT NO ONE INCLUDING THE ENGINEER CAN VERIFY THAT THE DESIGN IS SAFE IN THAT IT WAS CRASH TESTED THIS WAY. (THE ENGINEER STATES IT IS SAFE BUT DOES NOT KNOW ABOUT CRASH TESTING). CAN NHSTA VERIFY THAT THIS CAR IS CRASH TESTED THIS WAY AND THESE SEAT BELTS WILL PROTECT REARS SEAT PASSENGERS? OTHERWISE WE MUST TREAT AS A 4 PASSENGER VEHICLE, WHILE IT IS ADVERTISED AND DESCRIBED IN THE MANUAL AS 5 PASSENGER (FALSE ADVERTISE?). WE DISCOVERED THE PROBLEM ON 6/5/19 AFTER PURCHASE AND MEANTIME WERE WORKING WITH DEALER AND HONDA TO NO AVAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228532June 30, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
THE AUTOMATIC VEHICLE BRAKING SYSTEM APPLIED URGENT BRAKES ON ITS OWN WHEN NO OTHER CAR WAS IN FRONT, NOR WAS ANY OTHER OBSTACLE IN FRONT OF OUR CAR. THIS IS A HUGE CONCERN BECAUSE, THE SYSTEM APPLYING AUTOMATIC BRAKES COULD HAVE RESULTED IN A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218845June 10, 2019
AIR BAGS, ELECTRICAL SYSTEM
OUR HONDA CRV IS A 2019 PURCHASED LITLLE OVER 4 MONTHS AGO 7800 MILES TO DARE. OUR PROBLEMS STARTED 17 DAYS AGO WITH A ROUTINE FIRST OIL CHANGE. AT THAT TIME WERE ADVISE OF SOFTWARE RECALL AND THEY SAID WAS COMPLETED AND OK TO DRIVE. 6 DAYS LATER AN ELECTRICAL.OR SOFTWARE PROBLEM OCCURRED AND ALL 13 ICONS ON DASHBOARD WENT OFF WHILE DRIVING. ALARMS AND WARNINGS ON DASH AS WELL. BROUGHT BACK TO HONDA AND THEY REBOOTED AND SAID FOUND NO ISSUE.A DAYNOR SO LATER SAME ISSUE AND BROUGHT BA K TO HONDA AUTOFAIR MANCHESTER NH AND THEY KET CAR 4 DAYA AND WORKED WITH HONDA TECH REPLACED TURBO AND RESET SOFTWARE AND SAID MIGHT BE RELATED TO ORIGIGINAL SOFTWARE ISSUE RECALL. A FEW DAYS LATE ON JUNE 8TH WHILE STARTING A 65 BIRTHDAY CELEBRATION FOR MY WIFE WE HEARD THE LOUDEST SHREAKING ALARM WHEN WE WENT OUT FRONT TO DRIVEWAY WE FOUND IT WAS OUT XAR AND AIR BAG HAD DEPLOYED ON ITS OWN WHILE NOT MOVING IN DRIVEWAY. THE ALARM WAS AO BAD PEOPLE DRIVING BY STOP TO HELP. SMOKE WAS POURING FROM DASHBOARD. AGAIN WE CALL HONDA AND THEY TOWED RO HONDA MANCHESTER ONLY AGAIN TO GIVE US YET ANOTHER RENTAL. WHEN GOING BACK TO GET PHONE CORD FROM DIAABLED CAR A GROUP OF HONDA PLOYEES SURROUNDED VEHICLE IN DISMAY. ONE SAID TO ME IS THAT YOUR VEHICHKE I SAID YES AND THWY SAID YOUR LUCKY YOU WERENT KILLED IF THAT HAPPENED WHILE DRIVING. THIS IA WE WE ARE AT 17 DAYS LATER FROM FIRST OIL CHANGE. WE ARE IN FEAR OF DRIVING THIA CAR. HONDA NEW ABOUT THIA PROBLEM AND HAS NOT DECIDED TO SEND OUT RECALL TILL JULY8 2019. ANOTHER MONTH!!! HOW MANY LIVED WILL BE LOAT OR SERIOUS INJURIES BECAUSE OF THISNEGLIGENCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217362June 2, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HONDA CRV DISPLAY ISSUES .THE DISPLAY STARTS FLASHING ON ITS OWN AND EVEN MAKES CALLS SOMETIMES . ALSO NO AMOUNT OF RESET WORKS UNLESS YOU STOP AND START THE CAR AGAIN . ALSO AFTER SHUTTING DOWN THE CAR A WEIRD NOISE KEEPS ON COMING FROM DISPLAY .THIS IS A NEW HONDA CR-V 2019 EXL MODEL THIS IS A HUGE INCONVENIENCE AND SAFETY ISSUE AS WE LOSE NAVIGATION IN BETWEEN AND IT'S ALWAYS NOT POSSIBLE TO PULL THE CAR ASIDE AND RESTART IT I DO HAVE THE VIDEO WHICH EXPLAINS THE WHOLE ISSUE BUT I AM NOT ABLE TO UPLOAD HERE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217237June 1, 2019
STRUCTURE:BODY
MOON ROOF LEAKS. NOTICED IT WHEN USING A CAR WASH. CAR WAS INSIDE CARWASH AND STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217243June 1, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE 2019 HONDA CR-V TOURING VEHICLE HAS EXPERIENCED GASOLINE CONTAMINATION OF THE ENGINE OIL DUE TO AN ISSUE WITH THE ENGINE DESIGN. THE ABNORMAL LEVELS OF GASOLINE CONTAMINATES HAS BEEN VALIDATED THROUGH A THIRD-PARTY LAB TEST. THE DEGRADATION OF THE LUBRICATING PROPERTIES OF THE ENGINE OIL RESULTS IN ENGINE PERFORMANCE AND IN-CABIN AIR QUALITY ISSUES. THE VEHICLE HAS BEEN TAKEN INTO THE MANUFACTURER'S SERVICE DEPARTMENT, HOWEVER, THEY HAVE INDICATED THAT THERE IS NO FIX FOR THIS ISSUE AT THIS TIME UNLESS YOU LIVE IN SPECIFIC STATES WHERE THE FIX IS BEING OFFERED. THIS IS A KNOWN INTERNATIONAL ISSUE WITH THIS VEHICLE TYPE AND HONDA HAS ACKNOWLEDGED THAT THIS IS A PROBLEM. SOME REPORTS INDICATE THAT CONSUMERS HAVE EXPERIENCED SEVERE VEHICLE PERFORMANCE ISSUES (I.E., STALLING) AS WELL AS HEALTH RELATED ISSUES DUE TO SUPER STRONG GASOLINE ODORS IN THE CABIN OF THE VEHICLE. THE REDUCED LUBRICATION QUALITY OF THE ENGINE OIL DUE TO THE ENGINE DESIGN ISSUE HAS LONG-TERM PERFORMANCE INDICATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210311May 28, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I HAVE 260 MILES AND MY CAR STARTED TO FLASH LIKE CHRISTMAS TREE ALL THE DASH-BOARD WARNING LIGHTS AND ENGINE WAS SHAKING. LOST TRACTION AND IT'S A AWD AND IT WAS TURNING OFF EVERY BLOCK. I WAS DRIVING IN THE STREET. IT WAS ALSO SMELLING SO BAD WORSE THEN BURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209666May 24, 2019
AIR BAGS, STEERING
I HAVE BEEN NOTIFIED OF A RECALL FOR MY CRV. "THAT THE STEERING WHEEL MAY CONTAIN "BURRS" WHICH CAN DAMAGE THE CABLE REEL SUB HARNESS AND CAUSE A SHORT CIRCUIT, THIS CAN CAUSE INOPERATIVE STEERING WHEEL BUTTONS, HORN AND UNCOMMANDED DEPLOYMENT OF DRIVERS SIDE AIRBAG. SRS MAY NOT FUNCTION IN CRASH AND UNCOMMANDED DEPLOYMENT OF AIRBAG INCREASES RISK OF CRASH AND INJURY." 3 PEOPLE HAVE ALREADY BEEN INJURED. WHEN I CONTACT HONDA FOR THIS RECALL REPAIR THEY TELL ME THE PARTS ARE NOT AVAILABLE YET AND THEY DO NOT KNOW WHEN THEY WILL BE. I REQUESTED ALTERNATIVE TRANSPORTATION BE PROVIDED ME UNTIL RECALL REPAIR COMPLETED. HONDA TOLD ME THEY HAD TO REVIEW MY "CASE" FIRST, THIS WOULD NOT HAPPEN UNTIL NEXT WEEK. I HAVE NO CAR TO DRIVE UNLESS I DRIVE A CAR THAT IS UNSAFE DUE TO HONDA NOT REPAIRING IT IMMEDIATELY. THEY NEED TO PROVIDE ALL PEOPLE INVOLVED IN THIS RECALL WITH ALTERNATIVE TRANSPORTATION OR REPAIR THE PROBLEM IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209895May 24, 2019
UNKNOWN OR OTHER
DRIVING AND THE ANTI-COLLISION ACTIVATED AND STOPPED THE CAR. NO CARS AROUND AND NO OBSTACLES IN THE ROAD. THE DISPLAY SCREEN INDICATED A PROBLEM WITH THE SYSTEM BUT WHEN I TOOK IT TO THE DEALERSHIP, NOTHING WAS IN THE COMPUTER THAT INDICATED SOMETHING WAS WRONG (SEE PIC). EVEN AFTER THE PIC WAS SHOWN TO THE DEALERSHIP SERVICE DEPT THEY SAID THE SAME THING- NOTHING WAS WRONG WITH THE CAR. THE CAR WAS DRIVING AT A SLOW SPEED ON AN ON-RAMP WITH NO CAR OR OBSTACLES IN FRONT OF IT. WHO WOULD HAVE KNOWN WHAT WOULD HAVE HAPPENED IF IT OCCURRED WHILE TRAVELING AT A HIGHER RATE OF SPEED WITH TRAFFIC OR GOING DOWN A CURVED HILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209349May 22, 2019
ENGINE
SMELL GASOLINE FROM ENGINE OIL UPON INSPECTION FROM DIPSTICK. I HAVE JUST BOUGHT THIS CAR A MONTH AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207890May 15, 2019
ELECTRICAL SYSTEM, ENGINE
BRAND NEW 2019 HONDA CR-V EX-L: ELECTRICAL PROBLEM,4/10/19 AT 200 MILES, BATTERY COMPLETELY DEAD AFTER 2 DAYS OF NOT DRIVING BECAUSE COMPUTER PROGRAM ERROR. HONDA IS AWARE OF PROBLEM, BUT DOES NOT INSTRUCT THE DEALER TO FIX THE PROBLEM BEFORE SELLING ITS CARS. ENGINE PROBLEM AT 12 MILE AND UP, BOUGHT THE CAR IN MARCH,2019, SMELLED GASOLINE IN ENGINE OIL AT DIPSTICK, THE LEVEL WAS OVER MAX MARK BY 1/4", WAS TOLD THAT HONDA ALREADY IMPLEMENTED THE SOLUTION PRIOR TO SELLING 2019 MODEL TO THE PUBLIC. OBVIOUSLY, IT DID NOT SOLVE THE PROBLEM. DEALER WAS NO HELP, REFUSE TO ADMIT THAT THE OIL WAS OVER MAXIMUM AND MIXED WITH GASOLINE. 5-9-19 AT 1467 MILES, PAID TO CHANGE OIL AND FILTER AT DEALER AND STARTED TO MONITOR OIL CONDITION AND LEVEL CLOSELY. DISCOVERING THAT THE OIL LEVEL WAS STILL OVER MAXIMUM MARK BY 1/4" AFTER RETURNING HOME AND ENGINE WAS COOL. 5/13/19 AT 1600 MILES, DRAINED 1/4 QT. OF OIL OUT TO BRING THE LEVEL DOWN TO 1/8" BELOW MAX. MARK. DISCOVERED THAT THE OIL HAD ALREADY TURNED BLACK AFTER LESS THAN 200 MILES , 4 DAYS AFTER OIL CHANGE. SAVED SAMPLE OF THE BLACK OIL FOR DEALER. 5/14/19 AT 1694 MILES, SHOWED SAMPLE OF NEWLY CHANGED BLACK OIL TO THE DEALER SERVICE DEPT. WAS TOLD THAT THIS DIRTY OIL COULD BE TYPICAL OF THIS 1.5 TURBO ENGINE. DEALER ADMIT THIS TIME FROM THE OIL SAMPLE THAT THERE IS GASOLINE SMELL MIXED IN WITH ENGINE OIL. PAID FOR ANOTHER OIL AND FILTER CHANGE MYSELF. DEALER DID NOT OFFER TO DO ANYTHING EXCEPT TELLING ME TO CONTACT HONDA ENGINEERING. WILL CONTINUE TO MONITOR THE OIL STATUS, AND POSSIBLY ASK FOR HELP FROM HONDA USA. HONDA IS NOT DOING THE RIGHT THING FOR THE CUSTOMER SINCE IT HAS KNOWN THIS SINCE 2017 MODEL YEAR. SERIOUSLY, CONSIDERING OTHER BRAND OF VEHICLE IN THE FUTURE. IF THE NEW OIL AND FILTER CAN GET COMPLETELY DIRTY IN LESS THAN 200 MILES, I WOULD BE REQUIRED TO CHANGE OIL EVERY WEEK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207421May 14, 2019
SERVICE BRAKES
COLLISION MITIGATION SYSTEM AUTOMATICALLY BRAKED WHEN THERE WAS NOTHING IN FRONT OF THE VEHICLE. VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 25 MPH ON A CITY STREET WHEN SUDDENLY THE BRAKES CAME ON AND THE VEHICLE CAME TO A SUDDEN STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206237May 8, 2019
AIR BAGS
PASSENGER SEAT AIRBAG IS DISENGAGED EVEN WHEN PASSENGER IS WELL OVER THE 65 LB WEIGHT LIMIT TO ACTIVATE IT. THIS IS HAPPENING OFF AND ON SO DIFFICULT TO TAKE TO DEALER TO FIX. HAPPENS WHETHER VEHICLE IS BEING DRIVEN OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206238May 8, 2019
ELECTRICAL SYSTEM
I WENT INTO MY GARAGE FOR SOMETHING AND NOTICED A HUMMING NOISE COMING FROM THE CRV WHICH HAD BEEN PARKED IN THERE FOR SEVERAL HOURS. I WALKED AROUND THE CAR BUT COULDN'T LOCATE THE EXACT LOCATION THE NOISE WAS COMING FROM. WHEN I OPENED THE DRIVERS DOOR THE NOISE STOPPED. THIS HAS HAPPENED ONLY ONE TIME THAT I KNOW OF BUT IF ITS AN ELECTRICAL SHORT IT COULD CAUSE A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196271May 1, 2019
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2019 HONDA CR-V. CONSUMER WRITES IN REGARDS TO ISSUES WITH BATTERY LIFE. *LD THE CONSUMER STATED THE BATTERY DIES WITHIN 2 DAYS OF SHUTTING THE VEHICLE DOWN, IF NOT DRIVEN AGAIN. THE EMISSIONS SYSTEM DRAINS THE BATTERY. THERE IS NO REPAIR AVAILABLE FOR THE FAILURE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205114May 1, 2019
SEAT BELTS
MY 2019 HONDA CR V EX L HAS A SERIOUS SEAT BELT SAFETY ISSUE: THERE ARE THREE SEAT BELT ASSEMBLIES IN THE SECOND ROW. IN ORDER TO BUCKLE THE LEFT REAR SEATBELT (BEHIND THE DRIVER) THE BELT HAS TO CROSS OVER THE BUCKLE FOR THE CENTER SEAT BELT. THIS RENDERS ONE OF THE 3 SEAT BELTS VIRTUALLY USELESS. IF THEY ARE ENGAGED THEY ARE UNSAFE AND THEY ARE VERY DIFFICULT TO GET THEM BUCKLED. I GOT THIS VEHICLE BECAUSE I THOUGHT IT HAD A GOOD SAFETY RECORD AND I NEED TO USE IT EVERY DAY WITH MY THREE LITTLE GRANDSONS. I DO NOT WANT TO HAVE ONE OF THEM SEATED IN THE FRONT PASSENGER SEAT AS HONDA SAYS THAT WOULD BE UNSAFE FOR ONE OF MY 8 YEAR OLD TWIN GRANDSONS OR MY 9 YEAR OLD GRANDSON BECAUSE OF AIR BAG ISSUES IN CASE OF AN ACCIDENT. I HAVE CONTACTED THE DEALERSHIP AND HONDA CUSTOMER CARE WITH NO RESULTS.. I WAS TOLD THAT HONDA IS AWARE OF THE SAFETY PROBLEM BUT HAS NO PLANS TO CORRECT IT. THERE WAS A CALIFORNIA CLASS ACTION LAWSUIT ABOUT THIS PROBLEM. I FIND IT VERY DISTURBING THAT HONDA IS IGNORING THIS. THIS IS MY 7TH NEW HONDA AND MY LAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197285April 19, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
I WAS STOPPED IN CAMBRIDGE IN FRONT OF THE MOS PENDING A RED LIGHT CHANGE AND DESPITE HAVING THE BRAKE FULLY COMPRESSED THE CAR MOVED FORWARD SLOWLY APPROX 3-6 FEET INTO THE CAR IN FRONT OF IT. THERE WERE NO LIGHTS OR WARNING. I HAD NO CONTROL OVER THE CAR. THE CAR HAD LESS THEN 100 MILES ON IT AND THERE WAS NO PRIOR INDICATION THAT ANYTHING WAS WRONG.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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