Honda CR-V Complaints (2019)

1,107 consumer complaints on file.

#11270837October 24, 2019
VISIBILITY/WIPER
I PURCHASED MY NEW 2019 HONDA CR-V IN JUNE, THINKING I WOULD BE AS SAFE, COMFORTABLE AND SATISFIED AS I WAS WITH MY 2016 HONDA CR-V FOR 3 YEARS. HOWEVER, I LIVE IN A RURAL AREA AND AM UNABLE TO DRIVE AFTER DARK BECAUSE THE TOP HALF OF MY FRONT WINDSHIELD TURNS BLACK WHENEVER MY HEADLIGHTS DIM AND I ONLY HAVE CLEAR VISION FOR A FEW YARDS N FRONT OF ME. AFTER 3 WINDSHIELDS, MANY HOURS OF DIAGNOSTICS, AND MY WASTED TIME AND FRUSTRATION, MY INSURANCE AGENT, FAMILY, FRIENDS AND I AGREE THIS IS A SERIOUS MANUFACTURING DEFECT AND I AM STUCK WITH A VEHICLE I CAN ONLY DRIVE SAFELY IN THE DAYLIGHT. A DEALER EMPLOYEE TOLD ME THE NEW LED LIGHTS PRESENT THIS PROBLEM IN MOST NEWLY MANUFACTURED VEHICLES, BUT APPARENTLY I AM THE ONLY OWNER WHO ATTEMPTS TO DRIVE IN A RURAL AREA AT NIGHT. I AM ESPECIALLY IN DANGER NOW THAT WE ARE IN HUNTING SEASON AND DEER ARE CROSSING THE ROADS AT ALL HOURS COMMENCING AT SUNSET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270203October 22, 2019
COMMUNICATION, EQUIPMENT, AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V694000 (EQUIPMENT) AND 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT CALLED GARCIA HONDA ALBUQUERQUE AT 505-260-5000 (LOCATED AT 8301 LOMAS BLVD NE, ALBUQUERQUE, NM 87110) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269775October 20, 2019
SERVICE BRAKES
1;42 PM, 40 MPH, ON A ROAD I FREQUENTLY TRAVEL, SUNNY DAY NO TRAFFIC AHEAD OF ME AND FOR NO REASON VEHICLE BRAKED HARD AND THE WORDS "BRAKES" SHOWED ON THE DASH. AFTER A FEW SECONDS AND BEFORE I COULD PULL OVER IT RETURNED TO NORMAL. SYSTEM DESIGNED TO PREVENT ACCIDENTS ALMOST CAUSED ONE. VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267924October 11, 2019
COMMUNICATION, EQUIPMENT, AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V694000 (EQUIPMENT) AND 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NALLEY HONDA BRUNSWICK (178 ALTAMA CONNECTOR, BRUNSWICK, GA 31525, (912) 267-7000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER PROVIDED CASE NUMBER: 89944541. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267600October 10, 2019
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE PAUSING ON THE PASSENGER SIDE OF THE CONTACT'S VEHICLE CAUSED THE AUTOMATIC BRAKING SYSTEM TO ACTIVATE. AS A RESULT, THE CONTACT'S VEHICLE INDEPENDENTLY AND ABRUPTLY STOPPED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO FIRST TEAM HONDA (LOCATED AT 3444 WESTERN BRANCH BLVD, CHESAPEAKE, VA 23321, (757) 337-6597) WHERE IT WAS DIAGNOSED THAT THE FORWARD COLLISION AVOIDANCE SENSOR LENS WAS CONTAMINATED WITH ROAD DEBRIS. THE LENS WAS CLEANED AND THE VEHICLE WAS RETURNED TO THE CONTACT. THE CONTACT STATED THAT THE FAILURE RECURRED WITHIN THIRTY MINUTES. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 09924572. THE APPROXIMATE FAILURE MILEAGE WAS 7,200. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267018October 8, 2019
AIR BAGS
ON OCT 5, 2019, OUR NEW 2019 CRV WITH ONLY 178 MILES DISPLAYED A DASHBOARD WARNING - AIRBAG SYSTEM (SRS) PROBLEM WHILE DRIVING.. WE STOPPED, SHUT OFF THE CAR AND THEN RESTARTED. WITHIN MINUTES, THE WARNING REAPPEARED. WE RETURNED HOME AND MAD AN APPOINTMENT WITH HONDA SERVICE FOR OCT 7, 2019. ON OCT 6, 2019, WHILE DRIVING , THE WARNING AGAIN SHOWED ON THE DASHBOARD. WHEN WE GOT TO THE SERVICE DEPARTMENT ON OCT 7, THE WARNING WAS SHOW2ING ON THE DASHBOARD. AFTER THE SERVICE INSPECTION, WE WERE TOLD THE PROBLEM WAS A LOW VOLTAGE CODE, THAT IT HAD BEEN RESET AND THE WARNING NO LONGER SHOWED WHILE THE CAR WAS AT A STANDSTILL IN THE SERVICE BAY. WITHIN 5 MILES OF LEAVING THE DEALERSHIP, THE WARNING REAPPEARED. WE RETURNED TO THE SERVICE DEPARTMENT AND THE PROBLEM WAS REEXAMINED. WE WERE THEN TOLD THAT THE PROBLEM WAS A BAD AIRBAG. IT WOULD TAKE 4 DAYS FOR THE NEW BAG TO GET THERE AND WE WOULD HAVE TO RETURN FOR THE REPLACEMENT.. WE DID NOT GET A NEW SERVICE STATEMENT PRINTOUT. THE WARNING AGAIN SHOWED ON OUR RETURN HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266624October 6, 2019
AIR BAGS, STEERING
GOT A NOTICE IN THE MAIL EARLY AUGUST 2019 FOR A RECALL (NHTSA RECALL NUMBER 19V-383). CONTACTED THE DEALER I GOT THE CAR FROM RIGHT AWAY. SAID THEY HAD NO PARTS TO REPAIR IT AND WOULD CALL BACK WHEN THEY DO. I FOLLOWED UP A FEW WEEKS LATER, AND SAID THE SAME THING. TWO MONTHS NOW AND I'VE GOTTEN NO NOTICE OF PARTS GOING TO THE DEALER TO FIX THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266671October 6, 2019
STEERING
I GOT IN MY VEHICLE AND STARTED THE ENGINE. AFTER PUTTING IT IN "DRIVE", THERE WAS A HORRIBLE SOUND THAT INCLUDED SCREECHING, GRINDING, CLICKING, WHINING, AND BUZZING AND MY STEERING WHEEL WOULDN'T MOVE. THIS SOUND CONTINUED UNTIL I TURNED OFF THE CAR. I HAD TO GET IT TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266155October 4, 2019
AIR BAGS, COMMUNICATION, STEERING
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. PECHELES HONDA (3774 DR MARTIN LUTHER KING JR BLVD, NEW BERN, NC 28562, (252) 637-4300) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS PROVIDED A CASE NUMBER. THE CONTACT WAS ALSO INFORMED THAT THERE WERE NOT A LOT OF PARTS BEING SHIPPED OUT FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266065October 4, 2019
AIR BAGS, STEERING, COMMUNICATION
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT CALLED ROUTE 23 HONDA AT 866-857-7386 (LOCATED AT 700 STATE RTE 23, POMPTON PLAINS, NJ) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265822October 3, 2019
ENGINE
GASOLINE LEAKING INTO THE ENGINE LUBRICATING OIL. WHEN I BOUGHT THE CAR THE DEALER ASSURED ME THAT HONDA HAD TAKEN CARE OF THE PROBLEM. I FEEL THAT A RECALL IS JUSTIFIED SINCE THIS WILL CERTAINLY LEAD TO SHORTER ENGINE LIFE AND COULD POSSIBLY LEAD TO AN ENGINE FIRE. I NOTICED THE PROBLEM AFTER CHECKING THE OIL AFTER A TRIP OF 500 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265855October 3, 2019
COMMUNICATION, AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT STOKES HONDA CARS OF BEAUFORT (LOCATED AT 88 ROBERT SMALLS PKWY, BEAUFORT, SC 29906, (843) 379-2535) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265930October 3, 2019
AIR BAGS, STEERING, COMMUNICATION
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DCH HONDA OF NANUET (10 NY-304, NANUET, NY 10954, (845) 367-4380) WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265761October 2, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS). THE CONTACT NOTIFIED THE MANUFACTURER ABOUT THE RECALL NOTICE AND WAS PROVIDED CASE NUMBER: 09854039. THE MANUFACTURER STATED THAT THEY WOULD GET BACK IN TOUCH WITH THE CONTACT ONCE THEY FIGURED OUT WHERE THE VEHICLE COULD BE REPAIRED. THE CONTACT WENT ONLINE TO SCHEDULE AN APPOINTMENT WITH THE DEALER; HOWEVER, THE DAY BEFORE THE SCHEDULED APPOINTMENT, SIMS HONDA (1615 S GOLDENROD RD #3723, BURLINGTON, WA 98233, 360-757-7467) INFORMED THE CONTACT THAT THE PARTS WERE UNAVAILABLE. THE CONTACT CALLED THE DEALER AND MANUFACTURER ON NUMEROUS OCCASIONS, BUT THERE WAS NO RESOLUTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258632September 27, 2019
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT'S PARENTS OWN A 2019 HONDA CR-V. WHILE THE CONTACT'S MOTHER WAS DRIVING 35 MPH, SHE APPROACHED AN INTERSECTION AND THE BRAKES COMPLETELY FAILED. IN ORDER TO AVOID OTHER VEHICLES, THE DRIVER SWERVED OFF THE ROAD AND COLLIDED WITH A POLE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR OR AFTER THE FAILURE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S MOTHER WAS TAKEN TO THE HOSPITAL AND TREATED FOR WHIPLASH. THE DRIVER WAS ALSO TREATED FOR BACK AND NECK PAIN AS WELL AS ELEVATED BLOOD PRESSURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD AND WAS EVENTUALLY TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE VEHICLE WAS NOT DESTROYED. PRIOR TO THE CRASH, THE CONTACT'S MOTHER RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE VEHICLE WAS SERVICED AT ROUTE 22 HONDA (75 US-22, HILLSIDE, NJ 07205, (973) 287-4742). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 09923297. THE CONTACT WAS INFORMED THAT A REPRESENTATIVE WOULD CALL HIM BACK TO OBTAIN MORE INFORMATION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 7,175.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11258388September 26, 2019
AIR BAGS, STEERING, COMMUNICATION
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUPERIOR HONDA OF OMAHA (4111 S 144TH ST, OMAHA, NE 68137, (402) 408-1000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258155September 25, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
I WAS DRIVING IN A LOCAL MALL AT A RATE OF 10-15 MPH WHEN THE EMERGENCY STOP FEATURE ENGAGED WITHOUT WARNING. THE CAR CAME TO A COMPLETE STOP, ALTHOUGH U HADN'T BRAKES. MY WIFE EXPERIENCED WHIPLASH DUE TO THE SEATBELTS SHE WAS USING. SHE WILL BE IN PT FOR THE NEXT MONTH. THE CAR WAS ONLY LESS THAN A MONTH OLD WHEN THIS HAPPENED. I REPORTED THE INCIDENT TO MY SALES CONTACT, WHO GAVE ME THE CONTACT INFORMATION FOR THE AGENCY GENERAL MANAGER. DESPITE MESSAGES I HAVE SENT TO THE MANAGER, I HAVEN'T HEARD FROM HIM. I WANTED TO MEET WITH HIM TO LEARN HOW TO AVOID ANY REPEATS. CAN'T BELIEVE HONDA REPS. WON'T DISCUSS THIS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11257614September 24, 2019
AIR BAGS, UNKNOWN OR OTHER
RE: NHTSA RECALL # 19V-383. MANUFACTURER RECALL # R4S DATED MAY 21, 2019. STEERING WHEEL CORE REPAIR. MY LOCAL HONDA DEALER, FLOW HONDA OF BURLINGTON, NC STILL DOES NOT HAVE PARTS/TOOLS FOR THE REPAIR AS OF SEPTEMBER 18,2019. THEY STATE THAT THEY DO NOT HAVE AN ESTIMATE WHEN PARTS/TOOLS WILL BE AVAILABLE. AS OF SEPTEMBER 24, 2019 I HAVE NOT HAD ANY PROBLEMS RELATING TO THIS RECALL. I AM REPORTING THIS BECAUSE I FEEL IT IS TAKING A LONG TIME FOR THE REPAIR TO BE PERFORMED FOR A RECALL OF THIS MAGNITUDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257796September 24, 2019
SEAT BELTS
MY HUSBAND AND I WERE SITTING IN THE BACK SEAT OF OUR 2019 CR-V AND NOTICED THAT THE SEAT BELT INSERTS ON THE SEAT DIRECTLY BEHIND THE PASSENGER AND MIDDLE SEAT WERE IN THE WRONG POSITION. IN ORDER TO BUCKLE THE MIDDLE SEAT WE HAVE TO PULL DOWN THE STRAP FROM THE TOP AND CONNECT ONE BUCKLE DIRECTLY NEXT TO THE SEAT BELT INSERT FOR THE LEFT PASSENGER SEAT BELT. SO WHEN WE TRY BUCKLING BOTH THE MIDDLE SEAT AND THE REAR LEFT PASSENGER SEAT BELT THEY ARE TWISTED AROUND ONE ANOTHER, MAKING IT UNSAFE TO TRAVEL WITH THREE PASSENGERS IN THE BACK AT A TIME. WE HAVE GONE BACK TO HONDA IN ORDER TO GET THE ISSUE RESOLVED BUT WERE UNABLE TO DUE TO THE FACT THAT ALL OF THE 2019 CR-V MODELS WERE LIKE THAT. WE BELIEVE THIS IS A SAFETY ISSUE. WE OFTEN NEED TO TRAVEL WITH THREE PEOPLE IN THE BACK SEAT AND THIS IS TRULY AN INCONVENIENCE FOR US, ON TOP OF IT SIMPLY NOT BEING SAFE. WE DIDN'T THINK WE'D HAVE TO CHECK THE BACK SEAT SEATBELTS WHEN WE PURCHASED THE VEHICLE, WE'VE NEVER HAD AN ISSUE LIKE THIS IN ANY OF OUR PREVIOUS CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257394September 23, 2019
COMMUNICATION, STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. LIBERTY HONDA (71 W SERVICE RD, HARTFORD, CT 06120, (860) 251-6851) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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