Honda CR-V Complaints (2019)

1,107 consumer complaints on file.

#11349593August 15, 2020
ELECTRICAL SYSTEM
AT 28,230 MILES THE CAR BEGAN HAVING DIFFICULTY TURNING THE ENGINE OVER DURING START-UP. THE DASH LIGHTS FLICKER, THE BRAKE PEDAL KICKS BACK AT THE DRIVER, AND IT STRUGGLES TO START, TAKING 3-4 TURNS BEFORE THE ENGINE STARTS. THIS HAPPENS WHEN THE CAR IS PARKED, AND IS IN THE OFF POSITION. ANYWHERE FROM A COLD START. SUBSEQUENT (IMMEDIATE) TURN OFFS AND TURN ONE ARE EASIER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343984August 7, 2020
ELECTRICAL SYSTEM
ON JULY 25, 2020, WHEN DRIVING DOWN THE INTERSTATE, USING GOOGLE MAPS GPS FOR DIRECTION ON APPLE CARPLAY, THE DISPLAY ALL OF A SUDDEN STARTED BEEPING AND FLASHING DIFFERENT SCREENS. THE SCREEN BRIGHTNESS CHANGED AS WELL AS THE DISPLAY. NOTHING WAS BEING TOUCHED. THIS WENT ON FOR AT LEAST 4 MINUTES UNTIL WE HAD TO PULL OVER AND SHUT THE CAR OFF IN ORDER TO STOP THE BEEPING AND SCREEN FLASHING. THE PASSENGER HAS A VIDEO OF THE SCREEN FLASHING/BEEPING AND PROOF THAT NO BUTTONS WERE BEING TOUCHED THAT WE CAN SHARE. IT WAS EXTREMELY DISTRACTING AND WAS VERY DANGEROUS. I BELIEVE THIS INCIDENT ALSO RE-SET THE LANE KEEP ASSIST AND AUTOMATIC CRUISE CONTROL NOTIFICATION SETTINGS. ON WEDNESDAY, AUGUST 7, 2020, THE INCIDENT OCCURRED AGAIN DRIVING ON A DIFFERENT INTERSTATE WHEN USING APPLE CARPLAY FOR GOOGLE MAPS GPS. THE BRIGHTNESS INDICATOR FLASHES, THE SCREEN CHANGES BRIGHTNESS, AND CHANGES SCREENS WITHOUT PROMPTING. THERE IS NO WAY TO STOP IT UNLESS THE CAR IS PULLED OVER AND TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341843July 28, 2020
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE 2019 CRV AND I RECENTLY BROUGHT TO DEALERSHIPS FOR RADAR SENSOR REPLACEMENT DUE TO INTERMITTENT. ABOUT A MONTH LATER NOW IT PICKS UP SIGNALS OR OBJECTS THEN AUTOMATICALLY BRAKES EVEN WITH NOTHING IN FRONT OF THE CAR (IE. NO OBSTACLES IN FRONT OF THE CAR OR OBJECTS). A PERSON BEHIND ME HONKED THE HORN AND ABOUT TO HITTING ME FROM BEHIND. I JUST TALKED TO HONDA DEALERSHIPS AND THEY HAVE NO IDEA HOW TO CORRECT THE PROBLEM. THIS HAS OCCURRED ABOUT 3 OR MORE TIMES NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341916July 28, 2020
SERVICE BRAKES
MY 2019 HONDA CR-V TOURING MODEL HAD SUDDEN UNINTENDED BRAKING. THERE WERE NO CARS OR OBSTRUCTIONS AROUND. IT WAS AT NOON ON A SUNNY DAY. MY DEALER SAID THE CAR WAS WORKING OK AND GAVE ME A PAGE TELLING ME NOT TO USE THE ADAPTIVE CRUISE CONTROL IN TOWN. I CALLED HONDA CORP AND ASKED FOR A BUY BACK. THIS RESULTED IN A TEST DRIVE AND A STATEMENT THAT THE CAR WAS WORKING AS DESIGNED AND THERE IS NOTHING ELSE TO DO. THEY DID TELL ME THAT THEY FOUND A CODE IN THE COLLISION MITIGATION SYSTEM DATA RECORD THAT SHOWED THE INCIDENT. IT SHOWED THAT ON 6/24/2020 THE CAR BRAKED BY ITSELF FROM 42 MPH TO 11 MPH IN 3 SECONDS. I STATED THAT THIS IS NOT "WORKING AS DESIGNED." THEY TOLD ME IT IS WORKING TO DESIGN AND THAT NOTHING EXISTS WHICH CAN BE FIXED TO PREVENT THIS PROBLEM. THEY POINTED TO A PAGE IN THE MANUAL THAT SAID DO NOT USE IT IN TOWN. I TOLD THEM THAT THE HONDA AD CALLS IT A "SLOW FOLLOW" SYSTEM AND THE SALESMEN WHO SOLD ME THE CAR TOOK A LOT OT TIME TO TELL ME HOW WONDERFUL THIS SYSTEM IS IN TOWN. HE HAD ME DEMONSTRATE IT IN CITY TRAFFIC. PLEASE NOTE I FILED A COMPLAINT BEFORE, BUT I WANT TO UPDATE WITH THE FACT THAT THE COLLISION MITIGATION SYSTEM HAD A RECORD OF THE INCIDENT AS WELL AS HONDA'S INSISTENCE THAT THE CAR WAS WORKING AS DESIGNED. ALSO A FLAT REFUSAL OF A BUYBACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340323July 20, 2020
SERVICE BRAKES
THE AUTOMATIC BRAKES HAVE ENGAGED THREE SEPARATE TIMES, ALL WHILE DRIVING ON THE HIGHWAY 60 MPH MINIMUM, EACH TIME IN THE RIGHT LANE. EACH TIME, NO CARS WERE PRESENT, I DIDN'T VEER OFF THE ROAD AND THERE WAS NOTHING TO TRIGGER THE AUTOMATIC BRAKING SYSTEM. HONDA MECHANIC TOLD ME A BUG MUST HAVE BEEN SMASHED ON THE SENSOR AND THAT CAUSED THE BRAKING. I FIND THIS HARD TO BELIEVE GIVEN THIS HAS HAPPENED THREE TIMES IN THE LAST SIX MONTHS, INCLUDING DURING COLD WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338475July 9, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
MY FAMILY EXPERIENCED MULTIPLE EPISODES OF SUDDEN UNINTENDED ACCELERATION WITH A NEW CAR PURCHASED ON 01/31/2020. THE CURRENT MILEAGE OF THE CAR IN JULY 2020 IS ABOUT 3,000. WE EXPERIENCED ABOUT 7 EPISODES IN MAY AND JUNE. ON ONE DAY, THIS HAPPENED 3 TIMES. MOST OF TIMES THIS HAPPENED WHEN I WAS SLOWING DOWN TO A STOP SIGN. ON ONE OCCASION, THIS HAPPENED AFTER I HAD THE CAR COMPLETELY STOPPED AT A RED LIGHT. IN ALL CASES I KNOW MY FOOT WAS ON THE BRAKE PEDAL. OUR CAR HAS WEATHER MATS, AND IT IS NOT INTERFERING WITH THE OPERATION OF BRAKE OR ACCELERATION PEDALS. IN ALL THESE EVENTS MY WIFE WAS IN THE PASSENGER SEAT AND KNEW I DID NOT PUT MY FOOT ON THE ACCELERATION PEDAL. WE HAD THE SAME ISSUE WITH TOYOTA 2004 SIENNA AND 2011 CAMRY IN THE PAST. THIS IS A WELL-KNOWN ISSUE WITH MODERN CARS. BUT NO CAR MANUFACTURER ADMITS THAT THE ISSUE EVEN EXISTS PROBABLY BECAUSE IT MAY REQUIRE A MAJOR DESIGN CHANGE ' THROTTLE BY WIRE, BRAKE BY WIRE, ETC. - TO RESOLVE THE ISSUE. I BELIEVE THE CAUSE OF THIS ISSUE IS THE FAILURE OF COMPUTER SOFTWARE USED TO CONTROL ALL COMPONENTS. I BELIEVE THE CAR MANUFACTURERS SHOULD INCLUDE A SAFETY IN THE SOFTWARE PROGRAMMING TO LOCK THE ACCELERATION WHEN BRAKE IS ENGAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338127July 8, 2020
ELECTRICAL SYSTEM
I HAVE HAD THIS CAR 4 MONTHS AND WE BOUGHT IT NEW. TWICE THE INFOTAINMENT SYSTEM HAS GONE CRAZY AS WE WERE DRIVING. IT BEGAN TO FLICKER AND PANEL KEPT FLASHING LINES AND FORMAT WORDING WHILE MAKING BEEPING NOISES. ALSO 3 TIMES THE AUTOMATIC BRAKING SYSTEM HAS TRIED TO STOP THE CAR FOR NO REASON, ONE NEARLY CAUSING THE CAR BEHIND US TO REAR END US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337810July 7, 2020
UNKNOWN OR OTHER
WHEN AUTO IS ON A HILL FACING DOWNWARD AND THEN IS PUT INTO REVERSE TO BACK INTO A PARKING SPACE, THE CAR MOVES FORWARD. THERE IS NO "HOLD ON A HILL" PROTECTION. THIS IS HORRIBLE AFTER THE CAR IS IN A PARKING SPACE & YOU REVERSE TO STRAIGHTEN UP AND IT HIT THE CAR IN FRONT OF YOU!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337956July 7, 2020
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT AN HOUR AFTER PARKING THE VEHICLE, THE BATTERY WAS DRAINED. THE CONTACT STATED THAT THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS JUMP-STARTED. THE VEHICLE WAS TAKEN TO THURSTON HONDA LOCATED AT 2900 N STATE ST, UKIAH, CA 95482, THE FAILURE WAS DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 6,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337680July 6, 2020
ELECTRICAL SYSTEM
THE SUNROOF AND ALL THE WINDOWS OPENED ON THEIR OWN DURING THE NIGHT. THIS IS THE THIRD TIME THIS HAS OCCURRED, LUCKILY THE VEHICLE WAS PARKED IN THE GARAGE EACH TIME. I BLEW IT OFF THE FIRST TWO TIMES THINKING I MUST HAVE HIT SOMETHING ON THE REMOTE, BUT I SEE THIS HAS HAPPENED TO SOMEONE ELSE. I HAVE A SILICONE COVER OVER THE REMOTE NOW SO I DON'T THINK I AM CAUSING THIS. I ALWAYS CLOSE ALL THE WINDOWS AND TURN OFF ALL ACCESSORIES BEFORE TURNING OFF THE VEHICLE SO THIS GETS EASILY NOTICED. THIS COULD BE A REAL PROBLEM IF IT HAPPENED OUTDOORS WITH INCLEMENT WEATHER OR IF PACKAGES WERE LEFT IN AN OTHERWISE LOCKED VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337302July 3, 2020
ELECTRICAL SYSTEM
WINDOWS AND SUN ROOF OPEN BY THEMSELVES. THIS HAS HAPPENED 3-4 TIMES OVER THE LAST 6 MONTHS. IF IT HAPPENS IN THE GARAGE IS ONE THING, BUT IF THE VEHICLE IS OUTSIDE DURING A RAIN STORM OR IN A PARKING LOT SOMEWHERE UNATTENDED THIS OCCURRENCE COULD RESULT IN DAMAGE OR THEFT. THIS HAPPENS AT NIGHT WHEN VEHICLE IS UNATTENDED PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331220June 27, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
WHEN I GOT IN MY CAR AT WALMART AND STARTED THE ENGINE ALL THE SUDDEN THE BRAKE SYSTEM WARNINGS COME ON THE DASH AND ALSO I COULD NIGHT SHIFT THE GEARS. I WAS NOT ABLE TO MOVE THE CAR AT ALL AND HAD TO CALL A WRECKER TO COME TOW THE CAR TO THE DEALER. THE DEALER TOLD ME THEY HAD NO IDEA WHAT WAS WRONG FOR MOST OF THE DAY. THEY THEN CALLED ME AND ASKED ME DID I NORMALLY HANG MY HANDICAP PLACARD ON THE REARVIEW MIRROR. I SAID YES THAT'S WHERE WE NORMALLY HANG OUT AND REMOVE IT BEFORE WE DRIVE IT EVERY TIME. THEY TOLD ME THAT THE HANDICAP PLACARD HAD DAMAGED THE CABLE ON THE BACK OF THE MIRROR AND HAD CAUSED THE BRAKE SYSTEM TO COMPLETELY FAIL AND THAT IT WAS NOT A WARRANTY PROBLEM. I HAD TO PAY $922 TO GET THE CAR FIXED. THE WIRING HARNESS IN THE ROOF OF THE CAR HAD TO BE REPLACED. WE WERE NOT EVEN AWARE THAT CABLE WAS BEHIND THE MIRROR. THE PROBLEM COULD'VE HAPPENED AT ANY POINT WHILE I WAS DRIVING THE CAR AND I WOULD HAVE LOST ALL THE BRAKING SYSTEM FOR THE CAR IF IT HAD HAPPENED WHILE DRIVING. I BELIEVE THIS IS AN ISSUE THAT NEEDS TO BE TAKEN UP WITH HONDA AND OTHER CAR MAKERS AND HAVE A RECALL TO FIX THE PROBLEM SO THE HANDICAP PLACARD WILL NOT DESTROY THE CABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330807June 25, 2020
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WE WERE DRIVING ON A STRAIGHT SECTION OF ROAD AT 80MPH ON I-24 E WHEN THE ENGINE LIGHT CAME ON AND WE LOST POWER TO THE WHEELS BUT THE ENGINE WAS STILL RUNNING. THERE WAS NO JERKING MOTION OR ANY SIGN OF TROUBLE WHEN THIS HAPPENED. WE HAD TO COAST IN HEAVY TRAFFIC WITH SEMI-TRUCKS ALL AROUND US TO GET TO THE RIGHT HAND SHOULDER FOR A SAFE PLACE. HONDA'S REPLY TO THE DEALER WAS TO CHANGE THE OIL OUT IF THERE WAS GAS IN THE OIL. THERE WAS GAS IN THE OIL WHEN THE DEALER CHECKED SO THEY REPLACED THE OIL. NO OTHER FIX WAS SUGGESTED BY HONDA TO THE DEALER EVEN THOUGH THIS PROBLEM WAS SUPPOSED TO BE FIXED FOR THE 2019 MODELS AS IT HAD INITIATED FIELD REPAIRS FOR THE 2017 & 2018 MODELS. THE FIX WAS SUPPOSED TO BE IMPLEMENTED AT THE ASSEMBLY PLANTS BEFORE THE 2019 MODELS WERE SOLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330637June 24, 2020
SERVICE BRAKES
UNINTENDED BRAKING AT 45 MPH. FULL LOCK UP WITH NO CAUSE. RELEASED AT 10 MPH. CLEAR 4-LANE STREET, NO CURVES, NO DEBRIS, NO CARS NEARBY NO SHADOWS. I WAS IN THE LEFT LANE. DEALER TOLD ME NOT TO USE THE ADAPTIVE CRUISE CONTROL IN THE CITY. (THAT IS WHAT SOLD ME ON THE CAR). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330169June 22, 2020
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT ON FOUR OCCASIONS, THE HOOD LATCH DETACHED FROM THE HOOD OF THE VEHICLE. THE CONTACT STATED THAT THE SAFETY LATCH WAS USED TO PREVENT THE HOOD FROM UNINTENDEDLY OPENING WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO WINTER HAVEN HONDA LOCATED AT 6395 CYPRESS GARDEN BLVD, WINTER HAVEN, FL 33884, (863)508-2400, EXT.212, WHERE THE HOOD LATCH WAS REATTACHED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329660June 18, 2020
AIR BAGS, STRUCTURE:BODY, ENGINE
I HIT A LARGE DEER ON THE INTERSTATE HIGHWAY AT A SPEED OF 60 TO 65 MPH. THERE WAS CONSIDERABLE DAMAGE TO THE FRONT OF THE CAR. I HAVE PICTURES. THE AIRBAGS DID NOT DEPLOY. THERE WERE 2 PEOPLE IN THE CAR, NO ONE WAS HURT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11328250June 10, 2020
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
WE HAVE HAD THE CAR A YEAR AND 4 MONTHS AND WE BOUGHT IT NEW. TWICE THE INFOTAINMENT SYSTEM HAS AS GONE HAYWIRE AS WE WERE DRIVING. IT BEGAN TO FLICKER AND THE BRIGHTNESS CONTROL KEPT FLASHING AND MAKING BEEPING NOISES. ALSO 4 TIMES THE AUTOMATIC BRAKING SYSTEM HAS TRIED TO STOP THE CAR FOR NO REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327892June 8, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
MY SUNROOF EXPLODED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327256June 4, 2020
ENGINE
GASOLINE IN OIL (OIL DILUTION). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326747June 1, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT WHILE IN A CARWASH PORT IN NEUTRAL, THE GAUGE SHIFTED IN REVERSE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A POLE. NO AIRBAG DEPLOYED. NO INJURIES WERE SUSTAINED. NO POLICE REPORT WAS FILED. NO MEDICAL ATTENTION CONTACTED. NO DEALER WAS CONTACTED. NO MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE DAMAGES WERE MADE TO THE REAR DRIVER SIDE HATCH. THE FAILURE MILEAGE WAS APPROXIMATELY 4,700.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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