Honda CR-V Complaints (2002)

515 consumer complaints on file.

#10788284November 4, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING 45 MPH, ANOTHER VEHICLE FAILED TO YIELD AND CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, NECK, HEAD, AND LEFT HAND INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. UPDATED 02/19/16*LJ *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10787927November 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787283October 30, 2015
ENGINE
I AM ASKING YOUR ASSISTANCE WITH A PROBLEM WITH MY HONDA CRV. I TOOK MY HONDA IN FOR THE AIRBAG RECALL ON SEPTEMBER 1, 2015. WAS TOLD IT WAS ACCOMPLISHED AND DROVE HOME IN THE EVENING TO DISCOVER THAT MY HONDA HAD NO OIL IN IT. (THE CHECKLIST PROVIDED BY THE SERVICE TECHNICIAN SHOWED THAT MY OIL WAS FINE.) NOT ONLY IS THE ABS LIGHT BACK ON BUT MY CAR HAS NOW DEVELOPED A THROTTLE ISSUE. A COPY OF MY SEPTEMBER 17, 2015 LETTER TO BOTH THE LOCAL HONDA DEALER AND THEIR CORPORATE OFFICES FOLLOWS.AT LEAST AS MUCH OF IT AS YOUR FORM ALLOWS. I HAVE NOT HAD THE COURTESY OF A RESPONSE FROM EITHER. SEPTEMBER 17, 2015 "HONDA CORPORATE OFFICES VIA FAX 310-783-3023 PRINCETON HONDA VIA FAX 609-683-1637 I AM SIMPLY GOING TO PRESENT THE FACTS. I DO NOT WANT ANY TELEPHONE CALLS. I WILL ACCEPT E-MAIL CORRESPONDENCE ON THE MATTER ONLY. ([XXX]) ON SEPTEMBER 1ST OF THIS YEAR, THE AIRBAG RECALLS FOR MY CRV WERE SCHEDULED TO BE EFFECTED. I RECEIVED A CALL THAT MY CAR WAS READY AT 8:30 IN THE MORNING. I PICKED MY CAR UP THAT EVENING AFTER WORK. ABOUT 7 MILES INTO MY 12 MILE TRIP HOME THE ENGINE BUCKED AND I LOST POWER. I WAS ABLE TO LIMP MY WAY HOME WHERE I PROMPTLY CHECKED THE OIL AND FOUND TO MY CHAGRIN THAT I THERE WAS NO OIL IN THE CAR. HOW THE OIL COULD HAVE BEEN FINE (ACCORDING TO THE INSPECTION CHECKLIST) AT 8 IN THE MORNING AND THEN EVAPORATE BY 7 PM FOR MY RIDE HOME RAISES MANY QUESTIONS. THE QUESTIONS RAISED RANGE FROM BENIGN TO MALICIOUS DEPENDING ON THE LEVEL OF ANXIETY I AM EXPERIENCING AS I DRIVE. I HAVE BEEN MONITORING MY OIL CONSUMPTION CAREFULLY AND THE CAR IS NOT BURNING OIL EGREGIOUSLY AT PRESENT. I HAVE NEVER BEEN ABLE TO AFFORD THE DEALER MAINTENANCE PRICES BUT I HAVE BOUGHT MY CAR TO OVER 244,000 MILES WITH WHAT CARE I COULD AFFORD TO GIVE IT. I HAD HOPED FOR AT LEAST 300,000 MILES, BUT I DO NOT KNOW HOW MUCH OTHER DAMAGE MAY HAVE BEEN CAUSED BY THIS EVENT." PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785817October 24, 2015
FUEL/PROPULSION SYSTEM
WHEN I TURNED IGNITION TO START ENGINE, THE CAR SUDDENLY STARTED TO REV ERRATICALLY WITH RPM RANGING UP TO 5K+. MY FOOT WAS ON THE FLOOR NOT ON BRAKE OR GAS PEDAL. CRUISE CONTROL WAS OFF. FLOOR MAT WAS FAR FROM GAS PEDALL. THE CAR WAS ON PARK PLUS HAND BRAKE WAS ON. MY WIFE AND I BOTH WERE DUMBFOUNDED FOR COUPLE OF SECS THEN I FINALLY TURNED OFF THE IGNITION. WAITED A COUPLE OF SECONDS AND CAR RESTARTED FINE. INCIDENT DID NOT RECUR. CAR WAS IN GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760963September 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT HAD THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS). SHORTLY AFTER THE REPAIRS, THE SRS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE SRS COMPUTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,000. UPDATED 01/27/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759389August 26, 2015
VEHICLE SPEED CONTROL, SERVICE BRAKES, UNKNOWN OR OTHER
THREE BOLTS HOLD ON THE CLUTCH MASTER CYLINDER COVER.ONE BOLT HEAD HEAD WAS SHEARED/BLOWN OFF UPON DEPRESSING THE CLUTCH PEDAL WHEN STARTING THE CAR. BRAKE FLUID LEAKED OUT. CLUTCH WAS INOPERABLE AND POWER BRAKING DIMINISHED. THE CLUTCH MASTER CYLINDER WAS REPLACED AND 11 MONTHS LATER THE SAME INCIDENT OCCURRED. THE BOLT HEAD POSITION THAT WAS BLOWN/SHEARED OFF WAS THE SAME IN BOTH INCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758544August 22, 2015
AIR BAGS
THE SRS LIGHT CAME ON WITHOUT AN ACCIDENT. HONDA DETERMINED IT WAS THE SRS CONTROL UNIT THAT FAILED. THE COST FOR REPLACEMENT WAS $692.05
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749281August 17, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING AT 5 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS REPAIRED BY THE CONTACT AND THE DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748666August 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. THE FAILURE OCCURRED AS THE VEHICLE CRESTED THE TOP OF A HILL AND THE CONTACT REACHED UP TO PULL DOWN THE SUN VISOR. IMMEDIATELY AFTERWARDS, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND FRAGMENTS FROM THE AIR BAGS BRUISED THE CONTACT'S HAND. THE CONTACT AND TWO PEOPLE FROM THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. BOTH VEHICLES WERE DESTROYED AND TOWED AWAY BY BOTH PARTIES' INSURANCE COMPANIES. THE FAILURE MILEAGE WAS 253,000. ...UPDATED08/20/15 *BF UPDATED 11/27/2015*JS
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10748027August 12, 2015
AIR BAGS
I HAVE BEEN WAITING FOR HONDA TO REPLACE MY DRIVER'S AIRBAG. I CONTACTED MY LOCAL HONDA DEALERSHIP OVER THREE MONTHS AGO TO SCHEDULE A TIME FOR THE PASSENGER AIRBAG TO BE REPLACED. THEY'VE NEVER CALLED ME BACK. WHEN I CALL THEM, THEY TELL ME THE PART IS ON BACK ORDER. THE DEALERSHIP IS: MADISON HONDA, 280 MAIN ST, MADISON, NJ 07940. I WOULD LIKE MY VEHICLE SERVICED AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747470August 10, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V136000 (EXTERIOR LIGHTING) AND NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) HOWEVER, THE BRAKE WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747126August 7, 2015
SEATS
SHORTLY AFTER WE PURCHASED OUR HONDA 2002 CR-V IN OCTOBER 2014 WE NOTICED THE DRIVER'S SEAT WAS LOOSE: IT ACTUALLY ROCKS A BIT: AND UPON INVESTIGATION FOUND THAT THE BOLTS SECURING IT TO THE FLOOR COULD NOT BE TIGHTENED WITHOUT REMOVING THE ENTIRE SEAT. THE SEAT IS STILL LOOSE. MORE RECENTLY WE LEARNED THAT THERE HAD BEEN A RECALL, NHTSA CAMPAIGN ID NUMBER: 02V251000. THE DEFECT CAN LEAD TO THE SEAT FAILING TO REMAIN ANCHORED TO THE FLOOR IN A CRASH. THE INFORMATION ON THE NHTSA WEBSITE SAYS THAT ONLY TWO [SIC] VEHICLES WERE AFFECTED BY THE DEFECT, AND THAT THE OWNERS WERE NOTIFIED BY TELEPHONE. WE WOULD LIKE TO KNOW WHETHER THE RECALL APPLIES TO OUR VEHICLE. HOW SHOULD WE PROCEED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747013August 7, 2015
AIR BAGS
I HAD THE HONDA AIRBAG RECALL DONE ON 8/3/2015. WHILE DRIVING THE CAR ON 8/6/2015, THE SRS SYSTEM OFF INDICATOR LIGHT CAME ON AND THEN WENT OFF. THIS LIGHT WAS NOT A PROBLEM BEFORE THE RECALL WAS DONE BUT NOW HAS US WONDERING WHAT IS THE STATUS OF OUR RESTRAINT SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746537August 5, 2015
AIR BAGS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA NUMBERS: 15V320000 (AIR BAGS), 14V700000 (AIR BAGS) AND 12V136000 (EXTERIOR LIGHTING) HOWEVER STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734742July 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734884July 17, 2015
AIR BAGS
I WAS CONTACTED BY MY LOCAL HONDA DEALERSHIP NOTIFYING ME OF A RECALL ON BOTH MY DRIVERS AND PASSENGERS SIDE AIRBAGS. THE HONDA DEALERSHIP SAID THAT THEY HAD THE AIRBAGS ON ORDER AND WOULD CONTACT ME WHEN THEY WERE IN. I HAVE BEEN CONTACTED BY HONDA A COUPLE OF TIMES SINCE THEM, ONLY TO HEAR THAT THEY DO NOT HAVE THE PARTS YET. I RECEIVED A LETTER TODAY, JULY 17, 2015 FROM THE AUTOMOBILE DIVISION OF HONDA STATING ONCE AGAIN THAT MY CAR'S AIRBAGS ARE BEING RECALLED. I WAS POINTED TO THIS PAGE DUE TO THE FACT THAT IT HAS BEEN OVER 6 MONTHS SINCE I WAS FIRST CONTACTED BY MY LOCAL DEALERSHIP AND THEY HAVE YET TO BE ABLE TO DELIVER THE SERVICE OF SERVICING MY AIRBAGS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733495July 12, 2015
UNKNOWN OR OTHER, SEATS, EQUIPMENT ADAPTIVE/MOBILITY
[XXX] [XXX] CALHOUN GA 30701 MY A/C COMPRESSOR HAS WENT OUT AGAIN FOR THE 3RD TIME. WE HAVE PAID HONDA HENNESSY OF WOODSTOCK A TOTAL OF $6000.00 IN THE PAST 5 YEARS FOR THIS. WE BOUGHT THIS HONDA CR-V WITH ONLY 3 MILES. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. ALSO MY DRIVER SIDE SEAT RECLINES BACK AND FORTH WITH OUT EVEN USING THE LATCH. MY DOOR LOCKS DO NOT EVEN WORK THEY HAVE HAD TO BE PRIED OPEN AND I HAVE TO LEAVE THE KEY IN THE IGNITION SWITCH OR IT WON'T START. INVALID VIN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732439July 7, 2015
AIR BAGS
THE SRS LIGHT ON MY INSTRUMENT PANEL RECENTLY ACTIVATED WHICH I FIGURED WAS A RESULT OF THE RECENT AIR BAG RECALL AND WOULD BE RECTIFIED WHEN THE DEALER REPLACED THE AIR BAG PARTS AS PART OF THE RECALL. UNFORTUNATELY, AFTER HAVING BOTH PASSENGER AND DRIVER AIR BAG RECALL WORK COMPLETED ON 6/30/15, THE SRS LIGHT REMAINS LIT. COST OF REPAIR WAS ESTIMATED BY DEALER AT $850 AND APPARENTLY NOT COVERED BY HONDA AS PART OF THE RECALL(!) EVEN THOUGH I WAS TOLD THE SRS SYSTEM CONTROLS BOTH THE AIR BAG AND SEAT BELT TENSIONING SYSTEMS. NOT SURE HOW THESE UNITS WOULD WEAR OUT OTHER THAN BY INTERNAL FAILURE SINCE THE AIR BAGS FORTUNATELY HAVEN'T EVER BEEN DEPLOYED- SURE SEEMS LIKE IT SHOULD BE A NO BRAINER RECALL ITEM GIVEN THE POTENTIAL LIFE SAFETY DANGER THE FAILURE OF THIS SYSTEM POSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731856July 3, 2015
UNKNOWN OR OTHER
THE AC COMPRESSOR STOPPED WORKING THROWING THE BELTS OUT OF THE CAR. THIS HAPPEN 6 YEARS AND 4 YEARS AGO TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731604July 1, 2015
UNKNOWN OR OTHER
HAVE TO MANUALLY LOCK AND UNLOCK THE DRIVER'S SIDE DOOR. ALSO KEY WILL NOT GO INTO THE LOCK. HAVE TO UNLOCK THE PASSENGER SIDE AND MANUALLY UNLOCK THE DRIVER'S SIDE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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