Honda CR-V Complaints (2023)

633 consumer complaints on file.

#11535838August 1, 2023
ELECTRICAL SYSTEM
The contact owns a 2023 Honda CR-V Hybrid. The contact stated that while driving, the USB portal became inoperable. The map on the screen continually went blank. Additionally, the heating system was inoperable. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 9. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535709August 1, 2023
ELECTRICAL SYSTEM, VISIBILITY/WIPER
December 2022 two weeks after I leased the vehicle from Roush Honda, due to severe cold weather the driver side mirror cracked and I immediately reported to the dealer with photos via email communication. For 4 months I drove the car unsafely unable to use the driver side mirror, this caused anxiety, stress and dangerous especially merging on the free way and change left late. 4 months after, in April 2023 The dealer replaced the mirror to make the situation worse, and I reported immediately to the dealer. I have also communicated to the dealer management about this safety and endangerment via emails. Since April 2023 to present, while driving, the driver side mirror constantly vibrates, changes positions by itself, it is not adjustable electronically, and it is unstable. My wife and I operated and operate the vehicle over 7 months (December 2022 to present) without the ability to use driver side mirror, which caused and causes stress, anxiety and safely concerns especially merging on the free away and changing left lane. On multiple incidents almost got into terrible fetal accidents with semitrucks on the freeway caused by this unstable and un-adjustable driver side mirror. It is been unsafe over 7 months, endangering myself and my family (wife and 2 kids). Not even once, the dealer offered me rental car while they are trying to fix this dangerous issue. Please do investigate the documentations the proof is there. I am reporting this so no one or family has to go through this endangerment. The pain and suffering from this unsafe driving situation are heavy and continuous. Thanks for your help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534293July 25, 2023
ELECTRICAL SYSTEM:HORN
The contact owns a 2023 Honda CR-V. The contact stated that the horn failed to operate as needed. The vehicle was taken to the local dealer, and the dealer made aware of the failure, and the contact was referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 13.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533764July 22, 2023
STEERING, LANE DEPARTURE: ASSIST, SERVICE BRAKES
Steering wheel issue: I had a similar issue with my old 22 Civic. Now it's a known and common problem, it's hard to make small adjustments. It may not be related to the speed or the use of LKAS. There is no warning on the dashboard. Brake pedal: Randomly I feel friction on the pedal when I press it. Like the steering wheel issue it starts to happen and disappears. No warning messages. LKAS giving false warnings, especially when going backwards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533714July 21, 2023
VISIBILITY/WIPER
Brand new Honda CR-V 20223. 2 safety issues were observed: vibrating hood and vibrating driver side rear mirror. Both were confirmed by Honda representative on 5/18/2023. I have recorded footage of hood vibration. [1] For hood, when driving at highway speed (60+mph), hood visibly vibrated and vibration increased at higher speed. Dealership adjusted spacers and also found out the adhesives between the hood plate and the hood frame were not sufficient. It could have popped open during highway most likely lead to immediate fatal crash. [2] For mirror, when driving at highway speed (60+mph), driver-side rear mirror visibly vibrates and vibration increases at higher speed. Passenger-side rear mirror is perfectly fine. Dealership and Honda replaced the complete rear mirror once. The issue remains the same. Vibration over time will pop the mirror off, losing visibility impairing safety driving. Honda as of the time of this complaint 7/21/2023 stated verbally and repeatedly to me (and they recorded the phone call) that they will NOT replace or DO ANYTHING about this vibrating mirror, and that I as the consumer who paid for a brand new car will just have to accept and live with it. Honda basically on the record states that they refuse to do anything about this vibrating mirror. Both issues have been reported by others to my knowledge. Yet Honda refuses to take accountability to do the right thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533187July 19, 2023
VEHICLE SPEED CONTROL
The contact owns a 2023 Honda CR-V. The contact stated that while driving at slow speeds, the contact slowly entered a parking space; however, as she removed her foot from the accelerator pedal to depress the brake pedal, the vehicle lunged forward. The contact stated that she abruptly depressed the brake pedal to stop the vehicle. As a result, the front of the vehicle front swiped two parking post. The contact stated that there was no damage to the vehicle. No warning light was illuminated. The vehicle was taken to an independent mechanic where the cause of the failure could not be determined. The contact was then advised by the independent mechanic to contact the NHTSA Hotline. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532555July 16, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on a rainy day about 10 am. I was driving about 35 mph when the car suddenly braked for several seconds for no apparent reason. Then everything went back to normal driving. This could of caused an accident had somone been driving close behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532185July 13, 2023
UNKNOWN OR OTHER, STRUCTURE:BODY
On 7/12/23 passenger side front door would not close after multiple attempts. I unlocked the doors from the driver side to allow my son in. He tried closing the door multiple times once he got in. I ensured nothing was blocking the door, and it still wouldn’t close. I pulled on the inside handle and tried closing it again. This time it did and I haven’t been able to replicate it again. I plan on having it inspected by the dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531924July 12, 2023
ENGINE
Check engine warnings 2 times with less than 4300 miles on the car. First one, called a dealer and was told a recall due to wrong software loaded into the car. Back to the shop today for the same warning. Waiting for results. Since the first warning, maybe 20% of the time, very rough engine start when the gas motor engages. Dealer said was fine the first time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531369July 10, 2023
SERVICE BRAKES, UNKNOWN OR OTHER
My car's emergency brake failed to work and my car's rear slid downhill into a 90 degree angle. The front passenger bumper of my car hit the front driver bumper of the car parked behind me. This happened while I was parallel parking in front of my home, which is on right side of a street with an uphill incline. I turned my car's front wheels away from the curb, which is why my car's rear spun into a 90 degree angle. There is a small driveway between my car and the car behind me, which is why my car had the space to spin and slide into 90 degree angle in the middle of the street. I could have sworn my car was shifted to park, but it's possible that I was shifted to reverse or neutral. I almost 100% sure that I initiated my emergency parking break and that it failed to turn on. I had started to exit the driver side door and my legs were outside of the car already when I noticed the car to slide backwards. I panicked and I tried to get back into the car, but I couldn't. My legs were dragged across the street. I have some minor injuries such as bumps, cuts and bruises. My car stopped from sliding when it hit the car behind me. I could have been seriously injured. There should have been some "fail safe" to prevent me from exiting the car when it's possible it could start to move. I'm considering selling my car because of this issue.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11530741July 6, 2023
LANE DEPARTURE: BLIND SPOT DETECTION
Blindspot indicators are blinking on and off and they do no longer make a noise when there is a car near your blind spot
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530558July 5, 2023
VISIBILITY/WIPER
Driver's side mirror glass vibrates at highway speeds since purchase of the vehicle. Impedes visibility and could cause dizziness. Multiple complaints relating to this issue already submitted on NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530531July 5, 2023
ENGINE, POWER TRAIN
At approximately 9:30pm CST Saturday June 17th my 2023 Honda CRV Sport Touring has a rapid loss of power while travelling on the I-55 expressway in Illinois before the Weber Rd exit. Received critical engine failure error message and transmission failure error message. Final error was emission system error. Engine block was shaking severely - car could not move. Car towed to dealership where purchased, Valley Honda in Aurora IL. Has been with their service since then. They said piston was misfiring. They were talking about breaking down the engine but moved in a different engine. May need fuel injectors replaced - but shortage of those. Waiting for update, next step may be for me to meet with sales (hopefully for refund or buyback). Please contact me if you need additional information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530496July 5, 2023
STRUCTURE:BODY:HATCHBACK/LIFTGATE
The contact owns a 2023 Honda CR-V. The contact stated that while attempting to close the liftgate with the key fob, the liftgate independently reopened. After attempting several times to close the liftgate with the key fob, the liftgate was manually closed by force. The vehicle was taken to the dealer where it was diagnosed that the liftgate door need to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 4,275.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530036July 2, 2023
VISIBILITY/WIPER
Driver’s side mirror vibrates when the car is going at highway speeds. The passenger side mirror is unaffected. The vibration makes the mirror difficult to use at higher speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529962July 2, 2023
STRUCTURE:BODY
The hood on my 2023 Honda CRV moves up and down when traveling over the speed of 60 mph. I called my Honda dealership several times and have been told each time not to bring it in because it would be a waste of my time, and this is normal on this model to have a vibrating hood, due to design and use of light weighted metals. They went on to say, there is nothing Honda will do for this. It reminds me of seeing a sewing machine needle move up and down. Not only is it distraction, but I am concerned that one day the hood might pop open while driving, therefore creating multiple hazards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529154June 27, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle began hard braking using the collision avoidance system when there were no other vehicles or obstacles on the road. Then the vehicle safety systems (adaptive cruise control, lane keeping assist, collision mitigation braking system and road departure mitigation system and brake system) all began displaying warning messages. The car only has 1600 miles. The dealer inspected and states that the safety systems are not functioning because the camera failed. A replacement part will not be available for six weeks and the dealer indicated the vehicle was safe to drive with the error messages, but that in an accident none of the safety features would function. The dealer is unable to provide a reason for the failure, but suggested it could be due to heat. The dealer indicated there was the same vehicle type that experienced the same failure a few days earlier.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528730June 25, 2023
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
Within two hours of picking new CRV up, Auto Stop Idle Problem - see your Dealer" message popped up. Two weeks later, 12 error messages popped up on dash. Took vehicle in 5 times for repairs after error messages popped up after each repair. Front grill, battery sensor, battery and entire harness were replaced. I don't feel confident I can trust the safety of this vehicle. In addition, this vehicle does not have blind spot warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528501June 23, 2023
UNKNOWN OR OTHER
A new 2023 CRV Honda than in less than two months it’s sunroof shattered while I was driving in the freeway. It was a very scary and dangerous situation because it sounded like an explosion and several pieces of glass hit my face, my passenger and my little dog. No object hit the sunroof. I took my new vehicle to the Honda dealer to replace the glass. Honda denied my claim. It’s infuriating that Honda states that sunroofs are not part of the warranty because this glass comes from another manufacturer. I ended up paying for a defective glass and I feel that it might happen again and Honda is not doing anything to take care of this defective sunroof glass!! Very frustrated!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526919June 14, 2023
STRUCTURE:BODY
After 6 months and 12000 miles of ownership I’m starting to notice dents forming along the Left side and right side of the roof rail from the front to the back of the vehicle. This issue verified be a dealership as a manufacturing issue. I was quoted a price for repairs which would be added to my car fax. There might be an issue with frame or metal used for this vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda CR-V