Honda CR-V Complaints (2002)

515 consumer complaints on file.

#11020107August 28, 2017
SEATS
DRIVER SEAT BUSHING, SEAT ROCKS SINCE NEW, WITH IN FIRST MONTH OF OWNING DEALER NOTIFIED, THEY SAID THE ROCKING WAS NORMAL. FOUND NHTSA CMOAIN #02V251000, I WAS NEVER NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004883July 12, 2017
EXTERIOR LIGHTING
WE RESPONDED TO A SAFETY RECALL ON OUR 2002 HONDA CRV IN 2013 TO REPLACE THE COMBINATION LIGHT SWITCH WHICH MIGHT CAUSE A FIRE OR THE LIGHTS TO GO OUT UNEXPECTEDLY. REPAIRS WERE COMPLETED 30 OCT 2013. IN MARCH 2017 THE ISSUES IDENTIFIED IN THE RECALL WERE EXACTLY WHAT HAPPENED. THE SWITCH STARTED SMOKING AND THE LIGHTS WENT OUT. I NOTIFIED THE CLOSEST DEALERSHIP TO SCHEDULE THE REPAIRS FOR THE ITEMS TO BE REPLACED. THE DEALER TOLD ME THAT YES THIS IS THE ITEM COVERED BY THE RECALL BUT WOULD NOT BE COVERED AND I WOULD HAVE TO PAY. THIS MADE NO SENSE TO ME BUT AS I HAD TO DRIVE 80 MILES TO RETURN HOME I WENT AHEAD AND PAID. I CONTACTED HONDA AND EXPLAINED THE PROBLEM. THEY RESPONDED THAT THE PARTS THEY HAD PREVIOUSLY INSTALLED WERE NOW OUT OF WARRANTY AND THEY WOULD NOT COVER THE COSTS. IT SEEMS THAT EVEN IF REPLACEMENT PARTS ARE USED AND THE SAFETY ISSUE STILL HAPPENS AS IDENTIFIED IN THE SAFETY RECALL, THEY SHOULD COVER THE REPAIR COSTS. THEY FELT OTHERWISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004248July 11, 2017
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHILE PASSING ANOTHER VEHICLE DRIVING UNDER THE SPEED LIMIT (25 MPH IN A 45 MPH ZONE). I ACCELERATED TO PASS, MY CAR BEGAN TO SPEED FASTER AND FASTER WITHOUT ME BEING ABLE TO CONTROL OR STOP THE VEHICLE. BOTH FEET WERE SLAMMED ON THE BRAKE PEDAL BUT WE REACHED 70MPH, BUT I COULDN'T STOP THE CAR. I PULLED THE EMERGENCY BRAKE AND YET THE CAR CONTINUED. WE RODE ON BOTH THE BRAKE PEDAL AND EMERGENCY BRAKE FOR AT LEAST A MILE. IT ONLY SLOWED DOWN A LITTLE, BUT I WAS ABLE TO DRIVE ON THE SHOULDER AND LUCKILY DIDN'T COME TO ANY STOP SIGNS OR TRAFFIC LIGHTS. I WAS FINALLY ABLE TO STOP MY VEHICLE N FRONT OF A RESTAURANT BY TURNING THE IGNITION OFF, WHILE STILL MOVING. WITH THE CAR FINALLY STOPPED, I PUT THE CAR IN PARK AND IMMEDIATELY CHECKED TO MAKE SURE THERE WAS NOTHING OBSTRUCTING THE PEDAL CAUSING IT TO ACCELERATE. THERE WAS NOTHING. NOTHING APPEARED OBVIOUSLY WRONG UNDER THE HOOD, EXCEPT A STRONG BURNING SMELL FROM THE BRAKES. I TURNED THE IGNITION ON WHILE IN PARK AND THE SPEEDOMETER WENT TO 140 MPH, THE RPMS RED LINED (WITHOUT PUSHING THE BREAK OR GAS PEDAL). I TURNED THE CAR OFF IMMEDIATELY. WE THEN PUT THE CAR IN NEUTRAL AND ROLLED IT INTO THE RESTAURANTS PARKING LOT. I CALLED AAA TO HAVE A TOW TRUCK BRING THE VEHICLE TO A LOCAL MECHANIC. LUCKILY, I WAS ABLE TO STOP THE VEHICLE BEFORE ANY PERSON WAS INJURED, KILLED OR DAMAGED PROPERTY. THE MECHANIC CONTACTED ME AND RECOMMENDED THAT HE NOT TOUCH IT AND TO HAVE HONDA PICK IT UP AND TAKE IT BACK TO THE DEALERSHIP FOR THEIR MECHANICS LOOK AT IT IN CASE IT WAS A MANUFACTURER'S DEFECT. I WENT TO THE HONDA DEALER IN PERSON AND SPOKE TO THE SERVICE MANAGER, HE WAS VISIBLY ALARMED BY THE EVENTS THAT HAPPENED ON SUNDAY. HE SAID THAT HE WOULD CHECK THE VEHICLE FOR ANY ISSUES. DEALER PICKED UP THE VEHICLE FROM MECHANIC. THE HONDA DEALER SAID THEY LOOKED AT THE CR-V AND COULDN'T FIND ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994473June 12, 2017
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED WHILE AT A RED LIGHT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SHOULDER, NECK, AND LOW BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS LATER TAKEN TO PAUL PAINT AND BODY SHOP IN HIGH RIDGE, MO, WHERE THE VEHICLE WAS BEING REPAIRED FOR THE CRASH DAMAGE. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL POSITION LOCK FAILED TO ADJUST AND REMAIN SECURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V370000 AND 15V320000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10990740May 20, 2017
SUSPENSION
ONE STABILIZER LINK IS BROKEN WHILE THE OTHER IS LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967734March 22, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING 35 MPH, ANOTHER VEHICLE RAN THE STOP SIGN AND WAS T-BONED BY THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE SEAT BELT PRETENSIONER FAILED AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S WIFE SUSTAINED A BROKEN KNEE CAP AND UPPER TORSO INJURIES. THE REAR PASSENGER SUSTAINED BACK INJURIES AND THE DRIVER SUSTAINED BACK AND TORSO INJURIES. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR A RECALL IN 2010. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE RECALL SPECIFICS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 188,000. UPDATED 05/17/17*LJ UPDATED 08/07/2017*JS
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10958988March 6, 2017
SEATS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SEAT BECAME UNSTABLE AND ROCKED BACK AND FORTH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956500February 23, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. HOWEVER, THE CONTACT'S VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE REAR OF A SECOND VEHICLE. WITH THE MOTOR STILL RUNNING AND THE BRAKE PEDAL DEPRESSED, THE CONTACT'S VEHICLE ACCELERATED AND CRASHED INTO THE VEHICLE A SECOND TIME. WHILE ATTEMPTING TO MOVE THE VEHICLE, A SERVICE WORKER EXPERIENCED THE SAME FAILURE. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DRIVER SUSTAINED AN INJURED LEFT ARM AND EYE IRRITATION, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000. ...UPDATED 05/17/17 *BF THE CONSUMER STATED DUE TO NO CODES SHOWING UP AFTER THE FAILURE; THE FAILURE IS NEVER INVESTIGATED. UPDATED 10/18/2017*JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10956181February 21, 2017
FUEL/PROPULSION SYSTEM
THE COATED FUEL LINE UP NEAR THE FUEL TANK RUSTED FROM INSIDE OUT YET THE REST OF THE FUEL LINE ESPECIALLY THE PART EXPOSED TO THE ROAD DEBRIS AND SALT WAS PRISTINE CONDITION. THE FUEL BEGAN SPILLING WHILE DRIVING AND WE NOTICED IT WHEN WE WENT TO PARK THE CAR IN THE DRIVEWAY - LOSING ~ 1 L/MIN..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954125February 12, 2017
AIR BAGS
MY CAR WAS TOTALED BUT NONE OF THE AIRBAGS DEPLOYED. WITH SUCH A HUGE DAMAGE WHICH HAPPENED ON A HIGHWAY AT HIGH SPEED WITH TWO FLIPS AND HIT A TREE BEFORE IT CAME TO AN UPSIDE DOWN STATIONARY POSITION, THE AIR BAGS SHOULD HAVE DEPLOYED AS A SAFETY FEATURE BUT NONE OF THEM DID. THE PHOTOS OF THE WRECKED CAR WERE ATTACHED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10910308September 28, 2016
AIR BAGS
HAD THE RECALLS DONE AND NOW THE SRS LIGHT WILL NOT GO OUT. HAVE TRIED THE RESET AND HOOKED UP MY CODE READER - CODE READER HAS NO INDICATION OF A PROBLEM. RESET DID NOT WORK. CONCERNED ABOUT SAFETY AND ALSO DO NOT WANT TO TAKE IT TO A DEALER FOR A $100+ DIAGNOSTIC IF IT IS HONDA'S FAULT. SEEMS A LOT OF OWNERS ARE HAVING THIS PROBLEM. CAR STARTS AND RUNS FINE BUT THE SRS LIGHT REMAINS ON. IS THERE A WARRENTEE WITH THE SAFETY SYSTEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885868July 19, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 HONDA CR-V. AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBERS: 15V370000 (AIR BAGS) AND 15V320000 (AIR BAGS), THE SRS WARNING LIGHT CONTINUED TO REMAIN ILLUMINATED. THEVEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A DEFECT WITH THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884976July 15, 2016
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING 10 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL; HOWEVER, THE BRAKES FAILED TO SLOW THE VEHICLE. THE CONTACT CRASHED INTO A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED SCRATCHES AND BRUISES TO THE UPPER ARM AND BODY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V370000 (AIR BAGS) AND 15V320000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10882688July 5, 2016
ELECTRICAL SYSTEM, VISIBILITY
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT HAD DIFFICULTY INSERTING THE KEY INTO THE VEHICLE. IN ADDITION, THE REAR PASSENGER AND FRONT DRIVER SIDE WINDOWS DID NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DIAGNOSIS WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882421July 4, 2016
ELECTRICAL SYSTEM
I HAD PARKED MY CAR OUTSIDE GROCERY STORE AND WENT SHOPPING. WHEN CAME BACK I CAN SMELL SOMETHING BURNING. BY LOOKING AROUND, I FOUND SMOKE COMING OUT FROM POWER WINDOW SWITCH PANEL ON DRIVER SIDE. I HAVEN'T EVEN INSERTED MY KEYS. AFTER THAT I LOST THE ABILITY TO TURN UP DOWN PASSENGER SIDE WINDOW. SEARCHING ONLINE SHOWS 2002CR-V HAD THE RECALL FOR SAME PROBLEM BUT MY CAR WASN'T INCLUDED. CONTACTING HONDA AND DEALER SAYS MY CAR DOESN'T CARRY THE FAULTY PART BUT YET SAME THING HAPPENED TO MY CAR. I AM SCARED IF IT'S PARKED IN GARAGE AND FIRE MAY START. VEHICLE WAS NOT MOVING AND NO KEYS WERE IN IGNITION. IT WAS A SCARY SITUATION.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10870875May 25, 2016
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
LAST NIGHT AROUND 8PM MY HUSBAND AND I WERE LEAVING A CLIENTS HOUSE IN LEESPORT. WE WERE GOING SOUTH ON RT 183. WE WERE DRIVING APPOXIMATLY 20 MPH. WITH NO WARNING AT ALL, A BIG DEER JUMPED AND SLAMMED INTO THE DRIVERS SIDE. HITTING THE FRONT SIDE OF THE VEHICLE. WE PULLED OFF OF THE ROAD IMMEDIATELY. THE FLUID FROM RADIATOR WAS LEAKING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845657March 8, 2016
STEERING
THIS IS TO DESCRIBE A SAFETY ISSUE WE DISCOVERED WITH THE 2002 HONDA. WE EXPERIENCED AN INCIDENT WHILE DRIVING THE VEHICLE THE STEERING WHEEL SUDDENLY LOCKED UP AND FORCED THE CAR TO DRIVE INTO A GUARD RAIL. THE VEHICLE WAS TOTALED AND MY WIFE IS NOW LEFT WITH SHOULDER AND BACK PROBLEMS. IT HAPPENED ONLY DAYS AFTER A LOCAL HONDA DEALER HAD SERVICED THE VEHICLE TO RESOLVE THE TAKATA AIRBAG RECALL. THE CAR WAS BEING DRIVEN DOWN AN OFF-RAMP AND SUDDENLY THE STEERING LOCKED UP IN A HARD RIGHT TURN WHICH FORCED THE VEHICLE INTO A CONCRETE GUARD RAIL. THE CAR IS NOW TOTALED AND WE WERE WITHOUT SUFFICIENT INSURANCE TO REPLACE THE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10820667January 17, 2016
VEHICLE SPEED CONTROL
CRUZ CONTROL CUTS OUT WHILE DRIVING A LOT OF FORUMS ON INTERNET CRUZ CONTROL FAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790337November 13, 2015
ELECTRICAL SYSTEM
I WAS WONDERING MY 2002 HONDA CRV ISN'T UP FOR A RECALL FOR THE POWER MASTER WINDOW SWITCH LIKE THE OTHER 2002 HONDA CRVS? WHILE I WAS DRIVING I SMELLED SOMETHING BURNING AND IT WAS COMING FROM THE WINDOW SWITCH AND AFTER LOOKING UP THE RECALLS I FOUND OUT MY CAR COULD SET ON FIRE WITHOUT IT EVEN BEING ON! BUT WHEN I TYPE IN MY VIN THAT SPECIFIC RECALL DOESN'T COME UP BUT YET IT IS THE SAME MALFUNCTION AND IT IS OBVIOUSLY DANGEROUS AND I HAVE BEEN DRIVING WITHOUT BEING ABLE TO ROLL DOWN ANY WINDOWS FOR GOING ON NEARLY FOUR YEARS NOW IT IS RIDICULOUS. I HAD TO UNPLUG THE WINDOW SWITCH HARNESS FOR FEAR OF FIRE AND MY LIFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789565November 10, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE INTO A PARKING LOT AND TURNED OFF THE IGNITION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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