Honda CR-V Complaints (2019)

1,107 consumer complaints on file.

#11591313May 29, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591325May 29, 2024
STEERING
I was driving on the highway last week and my steering kept sticking. It’s like having to constantly adjust and you can feel the steering stick. Now it’s happening even in town while driving. I reached out to Steve Padgett Honda in Irmo SC and they said it’s not a known issue. I beg to differ. I decided to google to see what might be the problem And was overwhelmed by all of the information I have found. Including the fact that it IS a known issue to Honda. I think it’s dangerous! TY for any help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591021May 28, 2024
STEERING
The steering wheel clicks and increased effort is needed when turning the wheel to stay in a lane and/or going around a curve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591054May 28, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The CMBS suddenly engaged the brakes when there was no other vehicle on the road no less in front of the vehicle. The brakes very forcefully engaged causing the vehicle to slam to a stop. The light has come on previously on occasion with no cause but the brakes have never been engaged till now.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11591056May 28, 2024
VISIBILITY
The contact owns a 2019 Honda CR-V. The contact stated that on several occasions while driving at various speeds, the driver's side sun visor failed to close properly. Additionally, the contact stated that on several occasions while driving at various speeds, the driver's side sun visor opened inadvertently blocking the view of the road. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591099May 28, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590618May 24, 2024
STEERING
Steering has become intermittently "sticky" in the last year. The vehicle has 12,000 miles on it. The dealer says the EPS Steering rack is the cause and needs replacing at owner's cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590341May 23, 2024
FUEL/PROPULSION SYSTEM
The car failed to start three times and stalled twice in 1 day. My new driver, [XXX] , was driving when this occurred. Car was driven to a local mechanic that diagnosed "code P0087 Fuel pressure failure open recall - recommend going to the dealership." The car was then taken to Holler Honda. They confirmed the problem. The part was ordered but is back ordered. I've been given an ETA of September 2024. I have not been offered a loaner and am currently renting a car at my own expense as the car is now inoperable. The vehicle has under 37,000 miles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590151May 22, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589136May 16, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588766May 14, 2024
ENGINE
The contact owns a 2019 Honda CR-V. The contact stated while driving 65 MPH, and attempting to stop at a stop sign, the vehicle started jerking, lost motive power, and then stalled. No warning lights were illuminated. The contact stated that the failure reoccurred several times. The vehicle was taken to the local dealer; however, no assistance was provided since there were no warning lights illuminated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588357May 12, 2024
STEERING
Steering is "sticking" when driving above 35 mph which requires some effort to overcome and when it "unsticks" results in over correction. Also makes an audible noise when "unsticks" First noticed a year ago. It subsided but now has returned and is worse than before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587906May 9, 2024
SERVICE BRAKES
The contact owns a 2019 Honda CR-V. The contact stated while attempting to come to a stop at a traffic sign, the vehicle did not brake as she depressed the brake pedal. The contact stated that she thought that she rolled into the intersection at approximately 10 MPH and crashed into a vehicle that was crossing the intersection. The contact's front end crashed into the other vehicle's wheel well and the passenger door. The contact's front end was crushed and her air bag was deployed. The contact stated that the police arrived and the Emergency Services unit responded. The contact stated she was treated for lacerations on both arms starting at her wrists and stopping at her elbows and she had bruising on her abdomen. The contact was not transported to the hospital. The contact stated that both vehicles were undriveable and towed away from the accident. The contact stated that prior to the accident she had taken the vehicle to a dealer due to a "brake system problem" message on her instrument cluster. The contact stated that the dealer had examined the vehicle and that when she drove the vehicle off of the lot the "brake system problem" message was no longer showing on the instrument cluster. The vehicle was repaired. The contact stated that the brake warning reoccurred. The contact took the vehicle back to the same dealer and was advised by the dealer that there was no failure of the brake system. The vehicle was not repaired. The contact stated that she had the crash and was not able to return the vehicle to the dealer due to the crash. The manufacturer was not informed of the failure. The failure mileage was approximately 44,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11587259May 6, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. Additionally, the check engine warning light was illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587346May 6, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Numerous times, I have been driving with absolutely no other vehicles or obstacles surrounding my vehicle, and it would suddenly activate the automatic braking system without warning, leading to a very rapid deceleration from a high rate of speed, almost causing me to crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586926May 4, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I experienced a concerning incident while driving recently, and I would like to bring attention to several issues with my vehicle. Firstly, while turning onto a main street at a speed of 35mph, my vehicle's automatic emergency braking system unexpectedly activated, despite there being no obstruction in front, beside, or behind me. This occurred at a green light as I approached the beginning of the intersection. Additionally, I have been facing multiple problems with my stereo, including glitches, turning off unexpectedly, and the brightness becoming engaged and freezing. I had previously reported these issues to the dealership within the first two years of purchasing my vehicle in 2019. However, the technicians only unplugged and replugged the stereo, assuring me it would be "good." I’m still currently dealing with the problem of the stereo glitches in 2024. Given these concerns, I am worried about the possibility of future issues arising and the potential for a collision due to my vehicle stopping itself randomly while driving. As a responsible driver with a family to consider, I kindly request immediate assistance in resolving these matters. To address the specific questions: 1. The component or system that failed or malfunctioned is the automatic emergency braking system. 2. Yes, the vehicle and its components are available for inspection upon request. 3. The safety of both myself and others was put at risk due to the sudden activation of the automatic emergency braking system. 4. The problem has not been reproduced or confirmed by a dealer or independent service center. 5. The vehicle and its components have not been inspected by the manufacturer, police, insurance representatives, or others. 6. There were no warning lamps, messages, or other symptoms prior to the failure of the automatic emergency braking system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586816May 3, 2024
FORWARD COLLISION AVOIDANCE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2019 Honda CR-V. The contact stated that after stopping at a traffic signal, while depressing the accelerator pedal, the vehicle accelerated to approximately 15 MPH, and then the vehicle independently stopped. The contact had not depressed the brake pedal however, the “Brake” warning light illuminated during the failure. The contact stated that there was no vehicle or object directly in front of the vehicle. The contact turned off and restarted the vehicle and was able to continue driving. The contact stated that later while making a right turn onto a side street, the vehicle again stopped independently. The contact stated that she depressed the accelerator pedal, and the vehicle was able to move forward and gain forward momentum. The contact stated that the brake warning light was illuminated. The contact drove the vehicle to a dealer. The vehicle was not diagnosed; however, the dealer reset the sensor to the high setting. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586534May 2, 2024
FUEL/PROPULSION SYSTEM
My daughter was driving my car and she noticed this terrible smell and some of the lights came on to check the engine so we took it to get looked at and they said they didn’t see anything wrong. So she was driving it and then all the lights came on and the car would not drive. We had it taken to a place to get looked at and they said they couldn’t fix it so we had to take it to Honda and they said it needed new fuel injectors and this was not cheap. I was very upset with Honda because they know this is an issue with this year and make of car but they don’t want to pay to fix it and they never fixed the recall because he said they do not have the parts until later in the year. That is ridiculous. I’ve never had any problems with Honda until now and I’ve had many Hondas. My daughter could have been hit by another car or anything could have happened. They need to pay for this $2,000 repair. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585571April 27, 2024
STEERING
The steering on this vehicle became -?sticky-? and requires extra force to pull it from the center position. This little bit of extra force causes overcorrection of the vehicle making it unstable and unsafe. Dealer wants $3500 to fix a premature and unsafe electronic steering issue . Vehicle has not been crashed or damaged in any way. i have contacted American Honda but they will not fix the problem, answering( sorry, but your vehicle is out of warranty) . Problem has been reproduced by dealer, no warning light on vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585198April 25, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My wife was the driver, and I was in the front passenger seat. We were going about 35 MPH. Weather was not an issue. All of a sudden, and for no apparent reason, the car emergency braked to an emergency stop. We saw no warning lights on the instrument panel prior to the incident or afterwards. Traffic was light and nothing was nearby. Luckily no one was behind us, and no accident occurred. My wife and I had seat belts on and were not injured. We had our two dogs with us. They were thrown forward but were not injured, though they were scared. They are okay. We took the car to the Honda dealership in Jefferson City, MO. They checked the car and said that a temporary stop of the radar code was stored in the Integrated Driver Support System. They believed most likely a rock had hit the radar assembly and knocked it out of aim. They needed to recalibrate the radar to fix it. They said there was also a leak of the air conditioning and repair should be done at same time as the radar repair because the front bumper and radar had to be removed to perform the repairs. A part had to be ordered, so we had repair done six days later. In the meantime, we disabled the Automatic Emergency Braking (AEB) feature. The car has now been fixed and appears to be operating properly, with AEB on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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