Honda CR-V Complaints (2021)

444 consumer complaints on file.

#11527787June 19, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
This has occurred several times recently. Driving at 30-40mph also at highway speeds. Nothing in from of vehicle for at least 1/2 mile. Collison Mitigation Brakjng System activates without any warning. If it were not for seatbelts one would be sent into the dashboard or steering wheel. It is a very disturbing feeling being basically jerked forward unexpectedly. Luckily no one was close enough behind to initiate a rear-end collision. Currently we are waiting to have the car seen by our dealer. The dealer seems to treat this as a big deal since we can't be seem until the first week of July. I would think this issue would be one of a very serious safety concern, but I suppose the dealer feels not. They did however tell us to turn that system off. Seems counter intuitive to have a safety system yet told to turn it off and wait about 2 weeks to be seen in the shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526514June 12, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The emergency braking system reacts unexpectedly and unnecessarily. I see there is an investigation for vehicles up to 2019, but my 2021 has done this at least a dozen times since new. My experience seems to indicate that it's often related to a shadow on the road. Could be an adjacent vehicle or simply a large tree or building. It can happen with an asphalt repair that is darker than the surrounding road or even a wet spot. It would also seem to be more likely to happen when driving towards the sunset or sunrise. It nearly caused me to get rear ended this weekend. It stabbed the brakes hard for a shadow on the road with vehicles behind me. Please extend the investigation to the rest of this vehicle's production.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526063June 8, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving 50 mph and the automatic braking system engaged without any cars directly in front of me in my lane. It puts us and everyone behind us when it suddenly brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524310May 29, 2023
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
First occurrence happened in October 2022 when I was on the freeway at speeds over 65mph. The vehicle suddenly lost speed, all dash lights came on, a loud helicopter like sound started and would not go more than 40mph. I was lucky enough to exit the freeway without causing a collision. Dealer could not duplicate the incident and no computer codes. Second time was almost identical to the first time and occurred approximately 6 months later. Dealer had vehicle for 3 days and could not duplicate problem. Very very unsafe!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523108May 21, 2023
VEHICLE SPEED CONTROL
I was driving on the highway at 65 mph when I suddenly felt a loss of power on in the car. I then saw the check engine light come on and my hybrid battery was almost discharged. I floored my foot to make sure but the car was still decelerating. I then pulled off the highway as safely as possible and shut off the car. When I turned the car back on, the check engine light was still on and the engine was rattling. I shut it off again and after turning it back on, it was perfectly normal. I took it to my local Honda dealer to check what happened and after they inspected and tested the car they said there were no codes on the computer of the car and that the car went into "safe mode." I have performed the appropriate maintenance on my CRV as per Honda's guidelines. I see that the NHTSA has an ongoing investigation on this issue on the CRV and I believe this incident pertains to that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521416May 10, 2023
VEHICLE SPEED CONTROL, ENGINE, FUEL/PROPULSION SYSTEM
My hybrid vehicle lost speed on the highway while going approximately 60 mph. The engine light started blinking. The battery charge icon started decreasing. I was able to exit the highway and pull into a parking lot. After 20 minutes, my car turned on and the battery icon showed it was charged. I drove to the dealership and after having my vehicle in the shop for several days. I forwarded an article to my contact at the Honda dealership from Autoblog dated Dec. 7, 2022 about AWD Honda CR-V's loss of power. The article mentioned a "leaking differential." The dealership came back and said they couldn't find anything wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520012May 2, 2023
STRUCTURE:BODY
The vehicle was parked, not running in a shopping center. The trunk was open and I was putting groceries into the trunk. The trunk started to close while I was leaning inside loading groceries. The trunk did reverse up only after it hit my back, quite hard. This has happened to me three times, each time injured a part of my body. No sounds were made to alert me the trunk was closing while leaning in it, I will be finally report this to Honda. No insurance claim has been made
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11519093April 26, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On two separate occasions on local roads while driving under 15 miles an hour I was drawing near an intersection and the car in front of me was actively turning onto a side street and I had ample distance from that car and my car suddenly decided I was about to get in an accident and slammed on the breaks. Its a good thing the cars behind me were responsible and were able to break in time or there would have been an accident both times because no one would have expected me to suddenly break in either situation. There were other people in the car each time and we were all surprised.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518670April 24, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 2 separate occasions I was driving on the highway and the screen started flashing brake with nothing in front of me. While it was flashing the automatic braking system engaged causing me to come to almost a complete stop and get rear ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516522April 11, 2023
EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2021 Honda CR-V. The contact stated that while driving at an undisclosed speed at night, the vehicle stopped independently. Additionally, the contact stated the headlights failed to operate as needed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The contact stated that the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515056April 2, 2023
ENGINE
I was going up foothills. The battery had 2 bars and a warning light came on next to the battery indicator. My car began having trouble accelerating and could not keep up with 55mph traffic. The diagnosis is that one of the cylinders misfired and I needed to replace the ignition coil. The car is in the dealer’s shop awaiting parts for repair. I am delivering the part tomorrow. I was 6mi outside town, 911 had some trouble locating me, my cell phone reception was unreliable, I could have been involved in a high speed accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514810March 31, 2023
STEERING, UNKNOWN OR OTHER
My steering wheel jerks me back when I try to turn right and other times it will stick when I turn right and I have to jerk the wheel back straight. It is also jerky when traveling straight down the highway - just worse when turning right. After taking it to a mechanic, he found nothing. I took it to the dealership and was told I have to replace the entire steering system. I see there have been LOTS of reports of this and there is now a lawsuit against Honda. I have an open case with Honda and am trying to get them to pay for the repair. They can't give me any reason for the "failure". My car is almost 2 years old!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513659March 24, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
A car was way in front of me and had turned right into a driveway, before I was even a close and it stopped in the driveway entrance out of the road. I had my car turning away from the driveway knowing the car was moving slow in front of me. When I reached to pass this my ABS kicked on and brakes locked by itself and scared the pants off me!! My hands came off the steering wheel, my neck jerked forward and my glasses flew off my face at 50 MPH!!! I wasn’t even close to hitting this person. A few days later driving down the road a goose was on the same side right side on side of road as I’m rounding the bend my brakes lock up again!!! Again. The bird wasn’t even in the road!!!!! I had to pull over to read how to turn off this auto braking. I had to go to emergency room days later because my neck and shoulder pain was worsening. I went to ER last night. 3/23/23. Thank god just muscle damage. I was scared it was something worse! It’s just awful. Sometime you can see it say brake and nothing is in front of you. So I make sure I turn it off now. First incident was I think 3/12, when my car was doing 50 mph, second with the goose was 35 mph on 3/18.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11512908March 20, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My cars automatic braking system engages when nothing is around. This has happened multiple times. One of these time I recall traveling with my child at a sped of 50-+mph. It was fearful for the both of us. This alone is dangerous, it could become deadly given different weather conditions causing loss of control of the car. I believe this issue will eventually cause someone injury and/or death. During this time my child was recovering from traumatic brain trauma. The dealership is waiting on a part the they feel should repair the issue. The emergency brake light flashed, beeped and slammed on breaks. I believe this is more than a sensor issue I believe it’s an electrical issue. The lights sometimes brighten instead of deeming in on coming traffic, there have been times that the usb port don’t work an then times that they do with the same charger, the windows an sunroof open on it’s on, the volume will max out an not turn down or off, the pixels on the screen become broken up(I have pictures) also when the car is idling the rear exhaust smalls like fumes from spray paint or something similar. I bought the car in May 2021 w/5miles - March 2023 w/about 7,500miles, I’ve had to call roadside assistance 3/4 times. I am a single mom with a young son who suffers from 4 rare diseases. I am unable to run out an get a new car. If these issues fix I’ll be on my own in the next 13 months with unnecessary expenses.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512760March 20, 2023
AIR BAGS
The contact owned a 2021 Honda CR-V. The contact stated that while driving at 35 MPH, three deer ran into the road, causing the contact to abruptly apply the brakes. The vehicle spun around and crashed into several trees; however, no air bags were deployed. The contact sustained several injuries and received medical attention. The contact is unaware if a police report was filed. The vehicle was towed to an unknown location. The vehicle was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,800.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11510414March 6, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
You have 87 complaints about the Forward Crash Avoidance / Braking System for this vehicle. Since my previous complaint, (#11470565) this unsafe, DANGEROUS, condition has occurred on two additional dates. Nearly all of the complaints that I read, mention the same issue: you are driving along and the system forces the vehicle to brake to a stop or nearly to a stop, NEARLY causing numerous rear end collisions. It’s scary and DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507347February 15, 2023
POWER TRAIN
The AWD warning lights illuminated about 40,000 miles during highway driving and has been on since. Honda dealership in Kingman AZ reported a Differential Temp Sensor(28650-RT4-003), sub harness(48320-STG-000) and differential fluid(08200-9007A) in need of replacement. They reported damage to the sensor (probably from pothole?) and said it doesn't require repair immediately and ordered a part. I understand that all wheel drive sensors help maintain proper traction in rain, snow/ice, sand etc. conditions which could cause braking issues. Paired with this model's tendency to brake suddenly without warning, I believe there is a safety issue .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507278February 14, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving on State Road 426 in Florida at 40 MPH. The weather was cool and sunny with light traffic on the roadway on both sides of the median. Suddenly, the vehicle “Hard-braked” on its own while my foot was on the gas pedal. The brake action lasted about two seconds and luckily the car behind me was not following too close or it would have rear-ended us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505161February 2, 2023
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2021 Honda CR-V. The contact stated that while driving at approximately 57 MPH, the vehicle suddenly shut off causing the driver to lose control of the steering and crash into several rocks which caused the vehicle to rollover several times. During the incident the air bags deployed. The driver sustained an injured right leg, head, and chest injuries, the front passenger sustained a neck injury and the child seated in the rear passenger seat suffered a head injury. All occupants in the vehicle required medical treatment for their injuries. A police report was taken at the scene and the vehicle was later towed to an undisclosed location and later deem destroyed. The cause of the failure was not yet determined. The manufacturer and local dealer were both notified of the failures. The contact indicated that prior to the incident the same failure had occurred on two other occasions and the vehicle was taken to the local dealer who was unable to identify a problem. The failure mileage was 5,000. The contact stated that at the time of the second failure, the vehicle was travelling at about 15 mph and the mileage was approximately 31,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11504679January 31, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
2021 Honda CR-V with about 17,000 miles. On at least 3 occasions, the vehicle activated the emergency brake warning and applies brakes, on 2 of the occasions, driving in a straight road with no vehicles or persons in sight. On another occasion, the brakes were also applied in the highway reducing the speed dramatically and almost causing an accident behind me, there were no cars nearby in front but on the lanes adjacent to our driving lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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