Honda CR-V Complaints (2019)

1,107 consumer complaints on file.

#11611568August 29, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2019 Honda CR-V. The contact stated while driving 20 MPH, the Forward Collision Avoidance: Automatic Emergency Braking System engaged with no other vehicles or objects nearby. The contact stated that the sudden braking nearly caused an accident with another vehicle that was following behind the vehicle. The contact called a local dealer, and an appointment was scheduled to inspect the vehicle. The contact linked the failure to NHTSA Action Number: EA24002 (Forward Collision Avoidance). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 36,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611308August 28, 2024
UNKNOWN OR OTHER
02/23/2022 while driving down interstate sunroof glass suddenly exploded for no known reason. I see this is more common than I first thought. Hope the auto industry will be forced if necessary to make changes to correct the ongoing problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610693August 25, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automated emergency braking system has activated twice without any reason and slowing the vehicle rapidly. Once after turning into a parking lot and again while driving at a constant speed of 40 mph on a straight unobstructed road with no traffic in front or oncoming.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610537August 23, 2024
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES
I was driving slowly yesterday in a parking lot area and the electrical system on my 2019 CRV Touring sent messages that the brakes, power steering, and engine were shutting down. I lost some power steering capabilities and the brakes were not working normally, but were partially working. I called the dealer who was nearby and they said if I could drive it, to try to get to the dealership. I was less than a mile away, so I was able to drive it very slowly without complete power steering. I was told that all of the electrical signals and shut-downs were due to a fuel injector defect and that I would need all fuel injectors replaced. I have had my Honda regularly serviced without missing any needed service appointments. Prior to the electrical system shut-down yesterday, my Honda was on a recall list for a new fuel pump, which was incorrectly installed, had to be reinstalled a second time, only to find out from Honda that they had made an error and should not have sent me a letter that my Honda was under a recall for a defective fuel pump. The electrical issues began to surface soon after the second fuel pump install (the reinstall due to incorrect install the first time). It also needs to be noted that my car cabin smelled of gas for several days after the fuel pump installs, and if I fill up my gas tank to full, the cabin of my car has a gas smell. My battery immediately died shortly after the second fuel pump install and it was only approximately 2 years old. The screen where my indicators are will frequently shut down for no reason from time to time, but then will come back on. Yesterday was the first time that all systems sent warnings that everything was going to shut down, and the steering and brake systems were compromised. My family and I have concerns regarding the safety of this vehicle at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610131August 22, 2024
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609809August 20, 2024
STEERING
My 2019 Honda CRV began having power steering issues in mid 2024. The harder I turn the wheel in one direction the more the power steering pulls in the exact opposite direction. This results in the wheel needing to be held tightly during turns to ensure it does not forcefully turn the wrong direction. My local Honda dealer says the problem is with the rack and pinion and it needs to be fully replaced. There has been no warning light indicating the problem, and the problem only started recently after getting a strut replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609255August 18, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN, ENGINE
As I was attempting to quickly accelerate to merge onto the freeway my vehicle experienced extreme hesitation and engine misfires. All my dash warning lights were then illuminated. My vehicle nearly came to a stop. This nearly caused me to be rearended by vehicles on the freeway especially an 18-wheeler that was quickly approaching to my rear. I limped onto the side median where I stopped my vehicle turned it off and then restarted it. It restarted but all the warning lights were still illuminated. I managed to drive slowly to my dealership where my vehicle had just been around two weeks prior for a similar incident (only the one engine warning light was illuminated) where they replaced my fuel pump under recall. On my latest incident they did a diagnostic check, and it displayed DTC codes P0172, P0300, P0301, P0302, P0304, multiple cylinder misfires and fuel rail pressure too high. At their recommendation they replaced my fuel injector and spark plugs. My vehicle was 4 months and 8000 miles out of the extended Honda Care Warranty I had purchased when I bought my vehicle, so I had to pay for the repairs. Nearly 10 days later my vehicle was experiencing similar symptoms of hesitation and misfires upon rapid acceleration with all dash warning lights illuminated. I stopped and restarted my car drove it to an auto parts store where they ran a computer diagnostic check, and it showed random misfires and also this time it said i needed my PCM reprogrammed. I managed to reset the codes and now looking to sell my vehicle. I felt compelled to notify Honda corporate customer relations via email, not just for a reimbursement of payment but also for safety notification; they checked my VIN and was told since there was not a current campaign on that VIN and it was out of warranty so it's up to me to repair. I believe it is a safety issue affecting my model like it has affected others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609207August 18, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Traveling about 45 mph on no weather road. The DMBS system engaged with no warning and hard braked just out of the blue throwing all passengers forward. 3 passengers including an 11 year old child in the backseat fully buckled in thank goodness. There was no reason for the system to engage and the truck behind us thankfully was far enough back that he saw it and went around us carefully. If he had been any closer and not able to go around us due to oncoming traffic he would have hit us. Upon further research after this incident we have found numerous complaints about this issue and feel this warrants immediate attention as this could have caused fatalities. My granddaughter was in the back and it scared all of us to where we were shaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608896August 16, 2024
VISIBILITY/WIPER
The driver side visor will not remain in the full upright position. When driving the vehicle I have hit my head several times due to the visor falling to a 45 degree position instead of remaining in the flat against the headliner. This requires constant adjustment while driving by moving to the side window, or moving back to the front windshield to avoid constant nuisance while driving. We have hit our head on the visor MANY times looking for traffic at a stop sign or when merging. After taking the vehicle for services, this issue has been brought up to several service personnel at the dealer and stated the owner is responsible for this common defect. There are numerous issues listed on the complaint list that have been reported. Just yesterday, I spotted a CRV of simmilar year model in costco parking lot, and stopped to look in the vehicle to notice that they had a loose driver side visor hanging down about 3-4 inches as well. This shows that this is very common. The replacment part is in excess of $150 to replace, and there are numorous comments about replacing this part due to same reason only to encounter the same result after a few months of use. Since this has become such a nuisance for the driver and a safety issue of constantly adjusting to ensure a clear field of view driving, we have opted to just remove the visor knowing that the replacement will likely be a waste of time and money to only encounter the same issues again at a later date. It is disappointing to see that Honda is not taken serious concern for the customers encountering this issue that is such a common safety distraction and nuisance to the drivers of these year model CRV's. I read reports that have been entered from a 2018-2020 for more than a dozen vehicles just on here that have reported the issue. This visor is a vehicle safety feature that the customer should not have to remove in efforts to minimize safety risks that are more often a nuisance than assisting in safety and visibility.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11608415August 14, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608266August 13, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608353August 13, 2024
FUEL/PROPULSION SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The fuel pump allegedly is on recall, but other issues are underlying that Honda is aware of but won't go public. My emergency braking system alerts but there is no car in front of me. The pump stalls the car to where it won't go above 20mph, and the car does not shift gears when it stalls. Honda has no answer my car has been down since 06/2023 it is a one car family, I have wasted and depleted mu funds on a rental car and Honda has no answer for me. My safety was at risk as the car stall and slowed down mid speed on the highway. All the lights appeared on the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607197August 8, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that vehicle failed to start as needed. The contact stated that several attempts were needed to start the vehicle. The contact stated that there were several unknown warning lights illuminated. The contact stated that the failure was intermittent but had become more frequent. The failure mileage was approximately 75,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607308August 8, 2024
FUEL/PROPULSION SYSTEM
When I entered my license plate info (State: MS Plate: [XXX] ) on NHTSA the recall notice I received from Honda is alerted on this site, however, when I entered VIN just a moment ago to file a complaint against the manufacturer dealership failure to assist me, the recall does not pull with this complaint. After months of trying to get the right person to help schedule my recall service, I finally received a call back from Kyle at the dealership, Patty Peck Honda, Ridgeland, MS who stated the fuel pumps are on a national back order may get some in next fall (was not sure). He also told me Honda would send out another letter once the parts are available (the original recall notice only mentioned limited supply for customers experiencing issues and did not reference ANYTHING about another notice!). I explained to Kyle that I am having issues expressed with this safety recall who said there is no wait list because it would be impossible to track. I would have to just keep checking back. The perception is Honda is making it impossible to get this resolved. I want this on record should I am involved in a deadly accident because Honda chooses cost savings over my life. I bought this car new from same dealership and also service it with them. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607318August 8, 2024
FUEL/PROPULSION SYSTEM
Need to add the 2nd recall notice from Honda dated 5/2024 to my open complaint number 11607308 submitted 8/8/24 1:41PM that supports my claim. See attached
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607408August 8, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
While coming home from a restaurant, all kinds of warnings were displayed on the screen. Then as I got in front of my house, my brakes and transmission locked up preventing the car from moving. I had it towed to the Honda dealer and after inspection I was told the wires in the harness leading to the rear view mirror were loose and caused the electrical system in my vehicle to malfunction. I had no idea why this happened as neither my wife or I ever touched those wires. I was told the repair would cost $3,650 and would not be covered by the extended warranty I had purchased when I bought the car new. I did go ahead and authorize the repair, but was not happy about it. The service advisor said this had happened before on other Honda vehicles. This is a major safety defect that could cause accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607063August 7, 2024
FUEL SYSTEM, GASOLINE
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606882August 6, 2024
FUEL SYSTEM, GASOLINE, STEERING
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The contact also stated while driving at an undisclosed speed the steering wheel became difficult to turn. There was no warning light illuminated. The vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606485August 5, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606029August 2, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact stated while driving approximately 30 MPH, several unknown warning lights illuminated. The contact stated that the vehicle started losing motive power. The contact was able to drive into a parking lot where the vehicle stalled. The contact was unable to restart the vehicle and the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the fuel pump had failed and needed to be replaced; however, parts were not available. The vehicle was not repaired. The contact was informed by the dealer of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was 47,097.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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