Honda CR-V Complaints (2021)

444 consumer complaints on file.

#11569868February 5, 2024
FUEL/PROPULSION SYSTEM
So I was driving on the freeway in [XXX] going normal highway speed like between 55-65 mph so it was raining really hard like road was not clear to see at night I notice when I turn on the heater to about 80-85 degrees on defrost so the windows don’t fog up I notice there is a fuel smell coming from the vent it goes away when the heater is not on but this fuel smell is pretty strong I been getting it lately checked all around for other recalls relating to this issue but found nothing also checked for leaks found no leak it’s been happening when the vehicle turn 50,000 miles it was unusual because I take care of this car and really like it for a work car but noticed the fuel smell it’s quite scary INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566928January 22, 2024
ENGINE, POWER TRAIN, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
The contact owns a 2021 Honda CR-V Hybrid. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle decelerated unintendedly. After restarting the vehicle, the failure was corrected, and the vehicle operated normally. The vehicle was taken to the local dealer who replaced the fuel line, but the failure persisted. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566131January 17, 2024
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, ENGINE
My vehicle on several occasions stalled and/or lost power. Stepped on the gas and no power. Both while using cruise control. One incident was not using cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565196January 12, 2024
STEERING, ELECTRICAL SYSTEM
Steering sticks/EPS failing. While driving, steering wheel randomly has excessive resistance & then frees up. While at hide speeds on the interstate, it causes over correction & near accidents on several occasions. NUMEROUS repost of this on various forums & recalls on other models with EXACT SAME system, but my VIN Isn’t included!!?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562078December 27, 2023
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
My 2021 sunroof shattered out of no where when i was driving, nothing fell on it and no cars nearby so it was not rocks. I think this should be looked into because there are many owners who have reported the same issue. I contact my local dealer and they were in denial but it is very dangerous since the glass from the sunroof was falling on me while i was driving it could have caused a major accident and should definitely be looked into. Sometimes when I turn on my car the dashboard flickers where you are not able to read the screen another safety concern if i cant see certain information. My car only has 8000 miles on it any my battery is still good so I am not sure why there is all these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560950December 19, 2023
SERVICE BRAKES, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Took my Honda CRV 2021 EX in because all of my warning lights (Critical Failure) were going off as I was driving. All safety features were failing including AWD control, braking, sensors, cruise control, etc. They replaced the battery and tested the alternator. They reset the system and said it was fixed. I picked mine up today, drove it for 10 mins on the highway and then hit the "MAIN" button on the stearing wheel to turn on the cruise control. As soon as I did that, ALL of the warning lights came on at the same time and the systems started to fail again. This is a hazard and could cause an accident at any moment. In reviewing the Honda forums, this is a massive problem with hundreds of Honda CRV EX 2020-2022 models. I'm 7000 miles over my warrant and Honda won't look at it. However, it is directly their problem and my car is only 2 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560531December 17, 2023
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
On December 12, 2023 at 6:50 AM my Check Engine light came on while I was driving, the battery gauge went to two bars, and the car powered down on Route 24 (a state highway). I took it to the dealer later in the day and they could not find anything wrong. Unfortunately, this is the third time my car has powered down/gone into limp mode on a highway. On August 8th almost the exact same thing happened at almost the exact same spot on the highway (slightly uphill, a day after refueling). In August, Honda kept my car for a week to try to pinpoint the problem. There were no stored problem codes. The best guess of the dealer was some sort of engine misfire due to a fuel impurity. On October 12, 2022 I had the first power down experience on the NY Thruway. On that occasion, the temperature sensor malfunctioned (at least according to the messages and gauges). The dealer replaced the sensor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558400December 4, 2023
STEERING, UNKNOWN OR OTHER
Vehicle is 3,000 miles outside of warranty, and showed no signs of issues. Starting the car, the driver wheel was locked and all systems complaint of failure. The vehicle could start and drive but the driver wheel required all strength to turn. Taking the vehicle to a Honda Dealership they said the problem was a rack and pinion with an estimate of +$5,300 (not including taxes). This seems to be an abnormal type of repair so close out of warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555156November 14, 2023
UNKNOWN OR OTHER
The vehicle has just passed the 3 yr/36k mile warranty and the air conditioner does not work. It blows hot air, regardless of what temperature you set the A/C at.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554462November 10, 2023
FUEL/PROPULSION SYSTEM
The vehicle check engine light flashes and vehicle proceeds to lose power on the freeway. The first time it happened, I was driving on the lane next to the fast lane during commute hours and I could not accelerate fast enough to reach the slow lane and pull over to the side. Luckily, a nice person slowed down enough for me to change lane. My husband took the car to a Honda service center and they found nothing wrong with. Then it happened 3 more times on the freeway and we took it back to the dealer. They performed some maintenance and returned the car back to us. Then it happened again and we took it back for service. Again they tried to do some repair and returned the car to us. After about a week, it happened again. As I was getting on the freeway with my children in the car, engine light starts flashing and I cannot accelerate. Each time we’ve had to pull over, shut the engine off, wait for a bit and start the engine again to get it going. At this point we are afraid to get on the freeway and we stay on the slow lane as much as possible. We’ve taken the car back to the shop for the same problem 4 times. We are still waiting for the shop to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553987November 7, 2023
STEERING
Loss of power steering when stationary and turning the steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549409October 11, 2023
TIRES, WHEELS, SUSPENSION:FRONT:WHEEL BEARING
The contact owns a 2021 Honda CR-V. The contact stated that while driving at various speeds, the rear passenger's side tire became loose, which caused the vehicle to shudder uncontrollably. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 18,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548802October 7, 2023
UNKNOWN OR OTHER
The sunroof exploded in normal driving conditions and glass shattered into the cabin. There was no evidence of a rock or other debris shattering the glass. There is a class action lawsuit against honda regarding shattered sunroof and no recalls have been issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546525September 26, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
Since purchasing the car new, there have been four instances in which the collision sensor has falsely detected object of vehicles that are no where in sight. The "BRAKE" warning flashes and then the car brakes hard, sometimes to a complete stop when no object/car are beside/in front of me. These have happened going at speed between 25-50mph. This is very dangerous because anyone behind could collide with me from behind and put my family in danger. These event happened at 10,000 miles. 20,000 miles, and up to 60,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544726September 15, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving in cruise control, no one in front of me, suddenly hard braking, enough to throw me forward in the seat. There was a car behind me but fortunately he braked also. There was no apparent reason for my car to brake. Called service center, no solutions or recommendations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541912August 31, 2023
UNKNOWN OR OTHER
Everything good
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538668August 15, 2023
FORWARD COLLISION AVOIDANCE
The contact owns a 2021 Honda CR-V. The contact stated that while driving at an undisclosed speed, the forward collision avoidance sensor failed to brake causing the contact to crash into another vehicle. A police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11533566July 20, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
The front windshield camera was deemed it had faulty parts by the dealer and the car is less than two years old
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532692July 17, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
lane assistance problems too carmax went and authorized a once before recalled Pilkington windshield on my brand new honda purchased last year. Since the windshield has been replaced twice going on a third time in the next month . It has had calibration issues and durability issues from everyday small rock taps off the highway or street when driving. the honda fuel consumption is too fast when the AC is initiated the oil consumption is too fast between oil changes it has had roughly 4 oil changes when the mfg says the car should go 7k- 10k between oil changes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531579July 11, 2023
ELECTRICAL SYSTEM
On multiple occasions, the information on the LCD, as well as the dashboard info/screen will start to flash over and over again, and then look like gibberish or just lock up. Sometimes it corrects itself, and sometimes I have to shut off the car for it to correct itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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