Honda CR-V Complaints (2004)

501 consumer complaints on file.

#10277408July 20, 2009
WHEELS
MY 2004 HONDA CRV HAS HAD 4 RIMS CRACK AT THE WELD. WHEN HONDA WAS CONTACTED THEY INFORMED ME THAT THIS WASN'T A WIDESPREAD PROBLEM AND WAS MORE THAN LIKELY FROM ABUSE. I HAVE SEEN OTHER ISSUES ON THE WEB AND WANTED TO MAKE SURE THIS MATERIAL DEFECT WAS NOTED IN YOUR SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276123July 8, 2009
FUEL SYSTEM, GASOLINE
BOUGHT A 2004 HONDA CRV. WARNING LIGHT INDICATED PROBLEM WITH GAS CAP BUT DEALER COULDN'T SPECIFY CAUSE. CAN'T ADD ANY GAS AFTER IT INITIALLY STOPS, REGARDLESS OF HOW FULL TANK IS, OTHERWISE SPILLAGE OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274728June 23, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
DEFECTIVE COOLANT SYSTEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273915June 15, 2009
ENGINE AND ENGINE COOLING
AIR COMPRESSOR IN A 2004 HONDA CR-V BLEW, SHOOTING METAL SHARDS ALL OVER THE PLACE. THIS IS A KNOWN PROBLEM, YET HONDA HAS NOT ISSUED A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269899May 26, 2009
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2004 HONDA CRV. WHILE DRIVING BETWEEN 35-40 MPH, THE ACCELERATOR PEDAL EXTENDED TO THE FLOOR WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED IN 2004 AND, AFTER THE THIRD DIAGNOSIS, THE DEALER REPAIRED THE VEHICLE. THE FAILURE RECURRED IN 2009, ALTHOUGH THE DEALER STATED THAT THEY REBOOTED THE COMPUTER AND ADDED NEW SOFTWARE IN 2004. IF THE VEHICLE IS SHUT OFF FOR 30 SECONDS, THE FAILURE CORRECTS ITSELF. THE MOST RECENT FAILURE OCCURRED ON MAY 22, 2009. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269418May 19, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I OWN A 2004 HONDA CR-V. IT HAS JUST 51,000 MILES ON IT. AIR CONDITIONER COMPRESSOR STARTED MAKING RATTLING SOUND . I UNDERSTAND IF IT BREAKS APART AS IT NORMALLY DOES, IT SOMETIMES CAN STOP THE MOTOR IF YOU WERE GOING SLOW ENOUGH. IF YOU WERE ON SNOW, IT COULD SKID THE TIRES OR THE BELT COULD BREAK OR MAYBE SLIP. THE SERPENTINE BELT IS VERY STRONG SO THERE ARE TIMES WHEN THIS VERY WELL COULD BE A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268919May 16, 2009
EXTERIOR LIGHTING
HEADLIGHTS, "LOW BEAM ONLY FAIL TO WORK". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268428May 11, 2009
EQUIPMENT ADAPTIVE/MOBILITY
HONDA CRV AIR CONDITIONER STOPPED WORKING. TOOK TO HONDA DEALER. THEY ADVISED A/C SYSTEM HAD " IMPLODED". WOULD COST $1,200 TO $2,000 + TO REPLACE AND INSURE THAT SYSTEM IS CLEANED OF ALL METAL PARTICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267638May 4, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2004 HONDA CRV. WHILE DRIVING 45 MPH, THE COMPRESSOR BLEW OUT. IN ADDITION, THE CONDENSOR IS DEFECTIVE AND THERE ARE EXTENSIVE FAILURES WITH THE PIPES, HOSES, AND CLUTCH. THE DEALER STATED THAT THE ENTIRE COOLING SYSTEM MUST BE REPLACED. THE COMPRESSOR HAS BEEN REPAIRED BY A DEALER. THE EQUIPMENT IS ALL ORIGINAL. THE FAILURE MILEAGE WAS 43,000 AND CURRENT MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267139April 28, 2009
ENGINE AND ENGINE COOLING
ON APRIL 25TH, 2009, THE A/C COMPRESSOR IN MY 2004 HONDA CR-V EX IMPLODED, SENDING METAL SHAVINGS THROUGHOUT THE SYSTEM AND REQUIRING A COMPLETE REPLACEMENT OF THE SYSTEM AT A COST OF $3500. THERE WERE NO NOTICEABLE EVENTS PRIOR TO THE SEIZING OF THE COMPRESSOR. OTHER THAN THIS WAS THE FIRST WARM DAY OF THE SEASON (@85 DEGREES). THE DEALER IS REFUSING TO PAY FOR THE REPAIR, DESPITE THE FREQUENCY OF SIMILAR REPORTS ACROSS THE INTERNET. WE HAVE DONE ALL FACTORY SCHEDULED AT THE DEALER AND HAVE TAKEN VERY GOOD CARE OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267011April 27, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
HEARD A VERY LOAD NOISE UNDER THE CAR AND METAL DEBRIS FLEW ALL OVER THE ROAD WHILE DRIVING AT 65MPH, THEN THE AIR CONDITIONING STOPPED WORKING ON MY HONDA CRV EX (2004 MODEL/50,000 MI). I WAS VERY CONCERNED WITH MY 5 MONTH OLD BABY IN THE BACKSEAT AND HAD TO SLOW DOWN ON THE HIGHWAY TO SEE IF SOMETHING WAS WRONG WITH THE TIRE. I BROUGHT THE CAR TO THE HONDA DEALER WHERE WE PURCHASED THE CAR AND HAVE TAKEN IT TO SERVICE SINCE WE BOUGHT IT. THEY QUOTED THAT THE COMPRESSOR HAD A HOLE AND THE METAL PIECES THAT SHATTERED WENT THROUGH THE ENTIRE A/C SYSTEM REQUIRING A COMPLETE REPLACEMENT OF THE ENTIRE SYSTEM (COST OF $3500). WHEN WE COMPLAINED THAT THE COST WAS SO HIGH AND POOR QUALITY FOR A CAR THAT WAS ONLY A FEW YEARS OLD, THEY REPLIED "THAT'S NOT OUR PROBLEM AND YOU SHOULD HAVE BOUGHT THE EXTENDED WARRANTY." AFTER DOING MORE RESEARCH ONLINE, WE DISCOVERED THAT THOUSANDS OF HONDA OWNERS HAVE HAD THE SAME PROBLEM RAISING SAFETY CONCERNS AND THE NEED FOR HONDA TO TAKE ACTION. THIS IS CLEARLY A MANUFACTURING OR DESIGN DEFECT THAT SHOULD BE ADDRESSED BY HONDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266714April 25, 2009
ENGINE AND ENGINE COOLING
2004 HONDA CRV. AIR CONDITIONER FAILED AT < 72,000 MILES. NO OTHER ISSUES WITH THE CAR. BUT NO ONE CAN DRIVE IT. I HAVE MS AND WE'RE ON A FIXED INCOME, SO I CAN'T AFFORD TO GET IT FIXED. BECAUSE OF THE MS, I CAN'T TAKE HEAT. I OPENED A CASE WITH HONDA, BUT THEY WANT ME TO HAVE THE DEALER LOOK AT IT FIRST. THAT WOULD COST CLOSE TO $80. NOT POSSIBLE RIGHT NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263116March 26, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AIR CONDITIONING COMPRESSOR FAILED IN MY 2004 HONDA CRV. DEALERSHIP WANTS $1900 PLUS TAX TO REPLACE SYSTEM. THERE SEEM TO BE THOUSANDS OF COMPLAINTS ABOUT THIS ISSUE IN ONLINE FORUMS. THE FAILURE CAUSES THE ENTIRE AIR CONDITIONING SYSTEM TO HAVE TO BE REPLACED. THIS IS EVERYTHING EXCEPT THE KNOBS. THE DEALERSHIP STATED THAT THE COMPRESSOR WAS TOO SMALL AND THAT THIS ONE REASON FOR FAILURE. THE DEALERSHIP STATED THAT THE 2003 AND 2004 CRVS HAVE MAJOR PROBLEMS WITH AIR COMPRESSORS. HONDA USA IS ONLY WILLING TO REDUCE THE REPLACEMENT COST FROM $3039 PLUS TAX TO $2537 PLUS TAX. THE DEALERSHIP WAS WILLING TO REDUCE IT DOWN TO $1900. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259431February 20, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 HONDA CR-V. WHILE ATTEMPTING TO TURN THE VEHICLE INTO THE DRIVEWAY AT APPROXIMATELY 5 MPH, IT SHUT OFF WITHOUT WARNING. THE FAILURE PREVIOUSLY OCCURRED WHILE DRIVING 40 MPH. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE AND NO PARTS WERE REPLACED. THE FAILURE MILEAGE WAS 77,000 AND CURRENT MILEAGE WAS 78,894. UPDATED 3/16/09 *CN UPDATED 03/18/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256674January 29, 2009
SEAT BELTS
I DRIVE A 2004 HONDA CR-V WHICH APPEARS TO HAVE AUTOMATIC LOCKING RETRACTORS ON THE SEAT BELTS. I HAVE TWO YOUNG CHILDREN AND THE BIGGEST, NOW 4 1/2, HAS JUST MOVED INTO A BOOSTER SEAT. BECAUSE THE SEAT BELTS RETRACT AUTOMATICALLY, GETTING TIGHTER AND TIGHTER WITH EVERY MOVEMENT, MY CHILD ALREADY GOT TERRIFIED WHEN SHE WAS PINNED BACK IN HER SEAT BY THE SEAT BELT, WITH HER CHEST SMASHED INTO HER BOOSTER SEAT. WHILE DRIVING, THERE WAS NOTHING I COULD DO TO ASSIST HER. ALSO, ALTHOUGH I PURCHASED AN EXCELLENT CAR SEAT, THE AUTOMATIC RETRACTION OF THE SEATBELT MEANS THAT EACH TIME I NEED TO GET MY CHILD IN AND OUT OF THE SEAT, I MUST FIRST UNTHREAD AND THEN RETHREAD THE SEATBELT THROUGH THE SEAT'S GUIDES, CREATING AMPLE OPPORTUNITY TO DO SO INCORRECTLY. FINALLY, AND MOST IMPORTANTLY, B/C OF THE AUTOMATIC RETRACTION OF THE SEATBELT, I AM QUITE CONCERNED ABOUT THE RISK OF STRANGULATION, SUCH AS WHAT HAPPENED TO A LOCAL CHILD, DEANDRE HARRIS (SEE WASHINGTON POST STORY ON DECEMBER 17, 2008). DEANDRE, WHOSE MOTHER DROVE A HONDA CR-V, DIED SHORTLY AFTER HIS ACCIDENT, IN WHICH HE COULD NOT FREE HIMSELF FROM THE TIGHTENED HONDA CR-V SEATBELT. PLEASE LET ME KNOW IF HONDA CURRENTLY OFFERS REPLACEMENT OF ITS AUTOMATIC LOCKING RETRACTORS WITH EMERGENCY LOCKING RETRACTORS OR SWITCHABLE RETRACTORS TO ENSURE THAT CHILDREN RIDING IN HONDAS DO NOT RISK STRANGULATION. ALSO, PLEASE ADVISE ME WHAT YOUR OFFICE IS DOING TO INVESTIGATE AND ADDRESS THIS, APPARENTLY, EXTREMELY SERIOUS PROBLEM. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256583January 28, 2009
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C BLOWING HOT AIR - INITIALLY I THOUGHT THERE WAS JUST A NEED FOR FREON - FIRESTONE DIAGNOSED THE A/C COMPRESSOR WENT OUT - I PICKED THE CAR UP WITHOUT REPAIRING BECAUSE OF THE COST. I LOOKED ON THE INTERNET AND FOUND SITE THAT SUGGESTED I CALL HONDA AMERICA - I OPENED UP A CASE (VERY RUDE PEOPLE THERE) AND THEN TOOK CAR TO LOCAL HONDA DEALERSHIP ON 10/1/07 - THEY TOLD ME THE ENTIRE SYSTEM WAS CONTAMINATED AND REPAIR WOULD COST ME $535.66 AND THEY WOULD TAKE CARE OF THE REST. I COMPLAINED ABOUT THE COST TO HONDA AMERICA (I WAS A STAY AT HOME MOM) AND THEY SAID I SHOULD BE HAPPY WITH THAT COST. DIFFICULT PILL TO SWALLOW WHEN THE CAR WAS ONLY 3 YEARS OLD AT THE TIME AND I WAS BASICALLY PAYING FOR THEIR FAULTY PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248949November 16, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
HAVE A 2004 CRV. COMPRESSOR LOCKED UP AND BROKE OFF CLUTCH FROM COMPRESSOR. THE COMPRESSOR IMPLODED DAMAGING THE OVERALL AC UNIT. THE HOLE SYSTEM HAS TO BE REPLACED. I CONTACTED HONDA DEALER IN DAYTONA. ESTIMATED REPAIR CHARGES WILL BE $3,000.00. I SURPRISE SINCE THERE HAS BEEN SO MANY COMPLAINTS ON YOUR WEB SITE WHY THE NHTSA HAS NOT FORCE HONDA INTO A RECALL . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247850November 6, 2008
STEERING
TL*THE CONTACT OWNS A 2004 HONDA CRV. WHILE DRIVING 60-65 MPH, THE STEERING VEERED TO THE RIGHT. THE VEHICLE CRASHED INTO A DITCH. A POLICE REPORT WAS FILED. THE CONTACT'S INSURANCE COMPANY WOULD NOT PAY FOR THE DAMAGES. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 25,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10245784October 17, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
A BUZZING NOISE SUDDENLY STARTED IN THE ENGINE COMPARTMENT WHILE DRIVING AND THE AIR CONDITIONER STOPPED COOLING. TOOK THE CAR TO HONDA AND PROBLEM WAS DIAGNOSED AS A FAILED A/C COMPRESSOR WHICH CONTAMINATED THE ENTIRE SYSTEM. ESTIMATED COST OF REPAIR WAS $3600+. CAR HAD BEEN DRIVEN 71,000+ MILES. HONDA REP AGREED TO PAY 50% OF THE REPAIR COSTS AS PART OF THEIR "GOODWILL WARRANTY" . SINCE THIS IS OCCURRING ON SO MANY 2001 - 2004 CR-V'S, THERE SHOULD BE 100% COVERAGE ON REPAIRS IF NOT A RECALL. THIS EDMUNDS LINK INDICATES THE EXTENT OF THE PROBLEM: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0D3FB5/808!KEYWORDS=ALLIN%3AMSGTEXT%20HONDA%20CRV#808 NOT BEING A SAFETY ISSUE, THEY WILL PROBABLY NOT RECALL. BEING SO WIDE-SPREAD, THERE SHOULD BE MORE CONSISTENCY IN HONDA'S RESPONSE (ALL OWNERS THAT ENCOUNTER THIS ISSUE SHOULD GET 100% COVERAGE OF REPAIR COSTS). THIS IS A COMMON COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245549October 15, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2004 HONDA CRV AIR CONDITIONER UNIT CRYSTALLIZED INTO PIECES. THANK GOD I HAD EXTENDED WARRANTY! IF I WOULD NOT HAVE IT WOULD HAVE COST ME OVER $5000.00I AM NOT A HAPPY CAMPER ABOUT THIS BECAUSE A CALL BACK SHOULD HAVE BEEN DONE BECAUSE THE MECHANIC AT THE HONDA PLACE AT BAKER HONDA IN HOUMA ,LA. TOLD MY HUSBAND ALOT OF THESE VEHICLES HAVE COME BACK WITH THIS SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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